Toolkit Usage for Specific Product Features
#P0606089 – Ver: 1.1
The following sections provide information to determine the best CTI tool(s) to use
when designing an application for a particular product feature or resource.
Product Features and Resources
The table below correlates product features, CTI resources, and Toolkit blocks.
Product Feature
Peri-IPML (M1)
Call Data Attachment
IVR-SCCS (CS-HDX)
IVR-SCCS (RSM)
IVR-SCCS
(IVR-DLL interface)
IVR-TAPI
Product Features Application Development
The following table shows which Toolkit blocks to use for accessing CTI product
features. For each feature, references are made to example applications that illustrate
the use of these blocks. Blocks that are part of the standard PeriProducer Toolkit are
Nortel Networks Confidential
Resource
Toolkit Blocks
CTI
CTI
CTI
rsm
tapisccs
tapi
Overview of CTI Features
(page
30)
(page
32)
(page
33)
(page
35)
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37)
(page
40)
(page
42)
(page
45)
(page
45)
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45)
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47)
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(page
50)
51)
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