Accessing Network Diagnostic Utilities From The Ip Phone - Nortel 2001 Installation And Operation Manual

Page 266 of 302

Accessing Network Diagnostic Utilities from the IP Phone

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Appendix B: IP Phone diagnostic utilities
DHCP information process
In Remote Mode, the system administrator can view DHCP settings (for
example, IP address, S1, S2, and S4 addresses) for each IP Phone. In Local
Mode partial information is available.
UNIStim/RUDP statistics
In Remote Mode, the system administrator can view RUDP statistics (for
example, number of messages sent, received, retries, resets, and uptime) for
the IP Phones.
RTP/RTCP statistics
In Remote Mode, the system administrator can view RTP/RTCP QoS metrics
(for example, packet loss and jitter) while a call is in progress.
Network QoS Process
In Remote Mode, the system administrator can view QoS statistics (for
example, packets sent, packets received, packet loss, jitter average and jitter
maximum, and round trip delay).
Local diagnostics are available from the IP Phone for either Local or Remote
mode.
Note: Diagnostics prompts are presented in English.
Local Mode
When the IP Phone is not registered with the signaling server, the Network
Diagnostic Tools menu is available from the IP Phone in Local Mode
(seeTable 36 on page 264). This menu is controlled by the firmware on the IP
phone.
Use Procedure 39 on
Local mode.
February 2005
page 267 to access the Network Diagnostic Tools in