Paper Overhanging The Edge Or Uneven Stacking In The Finisher Tray (Booklet/Staple Finisher-D1) - Canon imageRUNNER ADVANCE 8105 Series Manual

Symptom

Paper overhanging the edge or uneven stacking in the finisher tray (Booklet/Staple Finisher-D1)

[Inspected by Canon Inc. ]
Description
There are reported instances of paper overhanging the edge or uneven stacking in Booklet/Staple
Finisher-D1.
Cause
Detection of height by the upper stack delivery roller could not be correctly performed due to a failure in the
finisher's software, and the upper stack delivery roller stopped afloat, a state shown in [a]. [A] shows the
state when the symptom occurred, while [B] shows the state that the upper stack delivery roller stopped at
the correct position.
If print is performed while the software failure is occurring, the problem of paper overhanging the edge or
uneven stacking in the finisher's tray occurs.
Field Remedy
Perform the work by following the steps below.
1) Upgrade the system software (MN-CONT) of the machine to ver. 45.02 or later.
2) Upgrade the software (SORTER) of Booklet/Staple Finisher to ver.31.01 or later.
[Caution] Be sure to upgrade the system software (MN-CONT) of the machine to ver.45.02 or later first and
then upgrade the software of the finisher.
3) Turn OFF the main power switch of the machine.
4) Remove the rear cover of the finisher.
pg. 152