You Cannot Log In To The Access Point Over A Lan Connection - NETGEAR WAX214 User Manual

NETGEAR WiFi 6 AX1800/AX3600 Dual Band PoE/PoE+ Access Points, WAX214 and WAX218
You cannot log in to the access point over a
LAN connection
If you are unable to log in to the access point from a computer on your local network
and use the access point's local browser UI, check the following:
• If you are using an Ethernet-connected computer, check the Ethernet cable between
the computer and the access point.
• Make sure that the IP address of your computer is in the same subnet as the access
point.
If you disabled the access point's DHCP client and configured a fixed (static) IP
address when you connected the access point to your network (see Specify a static
IPv4 address on page 40), change the IP address and subnet mask on your computer
to so that the IP addresses of your computer and the access point are in the same
IP subnet.
• If the access point is connected to a network with a DHCP server and you do not
know the IP address, determine the IP address that the DHCP server assigned to the
access point by using one of the following methods:
-
Windows-based computer: If you use a Windows-based computer, open
Windows Explorer, and click the Network link. If prompted, enable the Network
Discovery feature. Under Network Infrastructure, locate and right-click the access
point device icon, and select Properties. The access point IP address displays.
Assuming that you did not change the device name, the access point is shown
as NETGEARXXXXXX, in which XXXXXX represents the last six digits of the MAC
address of the LAN interface of the access point.
- DHCP server: Access the DHCP server in your network and open the page the
shows the network connections.
- NETGEAR Insight app: Use the NETGEAR Insight app to discover the IP address
that is assigned to the access point. For more information, see Find the IP address
of the access point with the NETGEAR Insight mobile app on page 34.
- IP network scanner: Use an IP network scanner to scan for the IP address that
is assigned to the access point.
Note: For more information, see Find the IP address of the access point on page
33.
• Try quitting the browser and launching it again.
Perform Diagnostics and
Troubleshooting
132 User Manual