NETGEAR WAX630E User Manual

NETGEAR WAX630E User Manual

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User Manual
Insight Managed WiFi 6E AXE7800
Tri-band Multi-Gig Access Point
WAX630E
September 2022
202-12579-05
NETGEAR, Inc.
350 E. Plumeria Drive
San Jose, CA 95134, USA

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Summary of Contents for NETGEAR WAX630E

  • Page 1 User Manual Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point WAX630E NETGEAR, Inc. September 2022 350 E. Plumeria Drive 202-12579-05 San Jose, CA 95134, USA...
  • Page 2 See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.
  • Page 3 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Revision History Publication Part Publish Date Comments Number 202-12579-05 September 2022 We added the following sections: Set up Multi PSK for a WiFi network on page 78 Enable L2 security on page 133...
  • Page 4: Table Of Contents

    Contents Chapter 1 Introduction About the local browser user interface and NETGEAR Insight..10 Additional documentation..............10 Chapter 2 Hardware Overview What is WiFi 6E?.................12 Unpack the access point..............13 Top panel with LEDs................13 Hardware interfaces................16 Access point label................17 Safety instructions and warnings for an indoor access point..18...
  • Page 5 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Connect the access point as an extender to a root access point using the Cloud Portal..................49 Install the NETGEAR Insight app to manage an Insight Instant Mesh WiFi network..................53 Connect the access point as an extender to a root access point using the Insight app..................53...
  • Page 6 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Remove a user account...............117 Manage local MAC access control lists.........118 Manually set up a MAC access control List.......119 Import an existing MAC access control list......122 Manage neighbor AP detection.............125 Enable neighbor access point detection and move access points to the Known AP List..............126...
  • Page 7 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Reboot the access point from the local browser UI.....170 Schedule the access point to reboot..........171 Return the access point to its factory default settings....172 Use the Reset button to reset the access point......172 Use the local browser UI to reset the access point....173...
  • Page 8 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Chapter 15 Diagnostics and Troubleshooting Perform a ping test................235 Capture WiFi and Ethernet packets..........236 Quick tips for WiFi troubleshooting..........239 Troubleshoot with the LEDs............240 Power/Cloud LED remains off............241 Power/Cloud LED remains solid amber........241 Power/Cloud LED is blinking amber slowly, continuously..242...
  • Page 9: Chapter 1 Introduction

    This manual is for the NETGEAR Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point model WAX630E. Model WAX630E, in this manual referred to as the access point, supports IEEE 802.11ax, eight (2+4+2) streams of WiFi, and tri-band concurrent operation at 2.4 GHz (2 streams), 5 GHz (4 streams), and 6 GHz (2 streams).
  • Page 10: About The Local Browser User Interface And Netgear Insight

    • netgear.com/support/product/insight.aspx • kb.netgear.com/000061848 If you install the access point as a NETGEAR Insight managed device, the settings for features that you can manage through the Insight Cloud Portal and Insight app are masked out in the local browser UI. However, using the local browser UI, you can still manage the settings for certain features that might not yet be supported in Insight.
  • Page 11: Chapter 2 Hardware Overview

    Hardware Overview The NETGEAR Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point model WAX630E is an indoor access point that supports the 2.4 GHz and 5 GHz WiFi bands and the new 6 GHz WiFi band. The chapter contains the following sections: •...
  • Page 12: What Is Wifi 6E

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E What is WiFi 6E? WiFi 6E builds on the existing WiFi 6 (802.11ax) standard. WiFi 6E offers all of the cutting-edge features of WiFi 6 and allows access to a new 6 GHz wireless band. This...
  • Page 13: Unpack The Access Point

    Note: Model WAX630E ships without a power adapter. Model WAX630EP ships with a power adapter (the type of power adapter varies by region). If you ordered model WAX630E but prefer to use the access point without a PoE++ connection, you can order a power adapter separately.
  • Page 14 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Table 1. LED descriptions LED Icon Color Description Power/Cloud LED Solid amber initially and then blinking amber slowly: The access point is starting or in the process of getting an IP address.
  • Page 15 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Table 1. LED descriptions (Continued) LED Icon Color Description 2.4 GHz WLAN LED Solid green: The 2.4 GHz WiFi radio is on but no clients are connected. Solid blue: One or more WLAN clients are connected to the 2.4 GHz WiFi radio.
  • Page 16: Hardware Interfaces

    Reset button for 10 seconds or longer. Note: If you added the access point to a NETGEAR Insight network location, you must first use the Insight Cloud Portal or Insight app to remove the access point from your Insight network location before the factory default settings function of the Reset button is available.
  • Page 17: Access Point Label

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E For more information about the LAN 1/PoE++ port connection, see Set up and connect the access point to your network on page 22. • LAN 2 port: The LAN 2 port is a Gigabit Ethernet RJ-45 port that you can use to connect the access point to the same switch as the LAN 1 port for a link aggregation (LAG) connection.
  • Page 18: Safety Instructions And Warnings For An Indoor Access Point

    Before connecting the product to outdoor cables or wired outdoor devices, see https://kb.netgear.com/000057103 for additional safety and warranty information. Failure to follow these guidelines can result in damage to your NETGEAR product, which might not be covered by NETGEAR’s warranty, to the extent permissible by applicable law.
  • Page 19 PoE. If your product uses a power adapter: If you were not provided with a power adapter, contact your local NETGEAR reseller. The power adapter must be rated for the product and for the voltage and current marked on the product electrical ratings label.
  • Page 20 Install the Access Point in Your Network and Access It for Initial Configuration This chapter describes how you can install and access the access point in your network. The chapter contains the following sections: • Position your access point for best performance •...
  • Page 21: Position Your Access Point For Best Performance

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Position your access point for best performance Before you install and mount your access point as described in the installation guide or an appendix to this manual, consider how you can position the access point for best performance.
  • Page 22: Set Up And Connect The Access Point To Your Network

    If connected to 2.5 Gbps equipment, the access point LAN 1/PoE++ port supports Ethernet speeds up to 2.5 Gbps within your LAN. The following figure show a NETGEAR MS510TXUP switch, which supports speeds of 2.5 Gbps and higher, as well as PoE++.
  • Page 23: Connect To The Access Point For Initial Configuration

    For remote management of the access point (and of multiple devices and networks), you can use the NETGEAR Insight Cloud Portal on a computer or tablet or the NETGEAR Insight app on an iOS or Android mobile device. If you use the access point in a standalone configuration, you can use the local browser UI on a computer or tablet.
  • Page 24: Connect Over The Internet Using The Netgear Insight Cloud Portal

    Portal The Insight Cloud Portal is available for Insight Premium or Insight Pro subscribers. To use the NETGEAR Insight Cloud Portal to configure and manage the access point, the access point must already be connected to the Internet. For more information about the Insight Cloud Portal, visit the following pages: •...
  • Page 25 You can use the Insight Cloud Portal or Insight app to configure and manage the access point. Note: If you add the access point to a NETGEAR Insight network location and manage the access point through the Insight Cloud Portal or Insight app, the admin password for the access point changes.
  • Page 26: Connect Over Wifi Using The Netgear Insight App

    The NETGEAR Insight app is available for Insight Premium and Insight Pro subscribers. You can install the NETGEAR Insight app on an iOS or Android mobile device and set up the access point (and perform many other tasks as well).
  • Page 27 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 6. Add a new network location where you want to add the access point by tapping the Next button, and then tapping OK. You can also select an existing network location.
  • Page 28: Connect Over Wifi To The Local Browser Ui For Initial Configuration

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Note: If you add the access point to a NETGEAR Insight network location and manage the access point through the Insight Cloud Portal or Insight app, the admin password for the access point changes.
  • Page 29 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E exception for the security warning. For more information, see What to do if you get a browser security warning on page 44. 3. Enter the access point user name and default password.
  • Page 30 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Setting Description Country/Region From the menu, select the country and region in which the access point is operating. Note: Make sure that the country is set to the location where the device is operating. You are responsible for complying with the local, regional, and national regulations that are set for channels, power levels, and frequency ranges.
  • Page 31 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E (Continued) Setting Description Confirm New Enter exactly the same password that you entered in the AP Login New Password field. Password SSID You cannot use the setup SSID for regular operation. The setup SSID is for initial setup only.
  • Page 32 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E • WPA3 Personal: This option allows only WiFi clients that support WPA3 to connect to the SSID. Select this option if all WiFi clients are capable of supporting WPA3. This option uses SAE encryption. In the Passphrase field, enter a new passphrase for the WiFi network.
  • Page 33: Connect Over The Lan To The Local Browser Ui For Initial Configuration

    Network from the Navigation pane, right-click the access point device icon, and select Properties to display the IP address. Note: You can also use the NETGEAR Insight app to discover the IP address that is assigned to the access point. For more information, see Connect over WiFi using the NETGEAR Insight app on page 26.
  • Page 34 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 4. Select the Web-browser radio button. Note: After you save the basic settings that are shown on the page, the Day Zero Easy Setup page no longer displays when you log in. Instead, a login window displays.
  • Page 35 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E (Continued) Setting Description DHCP Client By default, the DHCP client of the access point allows the access point to receive an IP address from a DHCP server (or router that functions as a DHCP server) in your network.
  • Page 36 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E wireless encryption (OWE). The encryption is set to CCM mode protocol (CCMP) and 802.11w (PMF) is automatically set to mandatory. Allow Clients to Authenticate using Legacy Open (OWE Transition Mode):...
  • Page 37: Configure The Access Point Offline Using A Directly Connected Computer

    DHCP server to discover the IP address of the access point in your network. Note: You can also use the NETGEAR Insight app to discover the IP address that is assigned to the access point. For more information, see Connect over WiFi using the NETGEAR Insight app on page 26.
  • Page 38 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E to the access point over its default IP address so that you can configure it offline. After you complete the configuration, you can bring the access point online. Note: After you complete the offline configuration and install the access point in your network, make sure that you use the LAN 1/PoE++ port for your network connection.
  • Page 39 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E The user name is admin. The default password is password. The user name and password are case-sensitive. 6. Select the Web-browser radio button. Note: After you save the basic settings that are shown on the page, the Day Zero Easy Setup page no longer displays when you log in.
  • Page 40 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Setting Description Country/Region From the menu, select the country and region in which the access point is operating. Note: Make sure that the country is set to the location where the device is operating. You are responsible for complying with the local, regional, and national regulations that are set for channels, power levels, and frequency ranges.
  • Page 41 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E (Continued) Setting Description Confirm New Enter exactly the same password that you entered in the AP Login New Password field. Password SSID You cannot use the setup SSID for regular operation. The setup SSID is for initial setup only.
  • Page 42 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E • WPA3 Personal: This option allows only WiFi clients that support WPA3 to connect to the SSID. Select this option if all WiFi clients are capable of supporting WPA3. This option uses SAE encryption. In the Passphrase field, enter a new passphrase for the WiFi network.
  • Page 43: Log In To The Access Point After Initial Setup

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 44: What To Do If You Get A Browser Security Warning

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E The Dashboard page displays various panes that let you see the status of your access point at a glance. For more information about the Dashboard page and its various panes, see Monitor the Access Point and the Network on page 179.
  • Page 45 Insight app are available for Insight Premium and Insight Pro subscribers. Note: To set up the extender access point in a NETGEAR Insight Instant Mesh WiFi network with a connection to a root access point, you must use either the NETGEAR Insight Cloud Portal or Insight app.
  • Page 46: Network

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E What are a root access point and an extender access point? The access point can function in an Insight Instant Mesh WiFi network as a root access point or and extender access point: •...
  • Page 47: What Is An Insight Instant Mesh Wifi Network

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E (Continued) Number or Icon and Description A network switch. A network router that is connected to the Internet. Broadcast in the 2.4 GHz radio band. Broadcast in the 5 GHz radio band.
  • Page 48: Requirements For Placing An Extender Access Point In A Mesh Wifi Network

    25 feet (7.5 m), in a line of sight with minimal obstacles from the closest root access point. • You must use the NETGEAR Insight Cloud Portal or Insight app to install the extender access point in the existing WiFi network.
  • Page 49: Connect The Access Point As An Extender To A Root Access Point Using The Cloud Portal

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E The following NETGEAR access point models can function either as a root access point or as an extender access point: • WAX610 • WAX610Y (Although this model can function as an extender access point, you can power it through PoE only.)
  • Page 50 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Figure 7. Connect the extender access point to a wired root access point Number or Icon and Description A root access point that is connected over Ethernet to a network switch.
  • Page 51 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E To use the Insight Cloud Portal to connect the extender access point to a root access point in an existing WiFi network: 1. Make sure that the mesh mode for the Insight network location is set to Auto.
  • Page 52 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 11. Wait for the extender access point to go through the initial connection and configuration process and for the Power/Cloud LED to stop blinking amber, green, and blue and to light solid blue.
  • Page 53: Install The Netgear Insight App To Manage An Insight Instant Mesh Wifi Network

    Insight app You can use the NETGEAR Insight app to connect the access point as an extender to a root access point. The root access point must be set up with a wired connection to a...
  • Page 54 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E router or Internet gateway so that the root access point can provide Internet connectivity to the extender access point. Figure 8. Connect the extender access point to a wired root access point Number or Icon and Description A root access point that is connected over Ethernet to a network switch.
  • Page 55 6 GHz band as the preferred band for its backhaul connection. Using the Insight Cloud Portal, you can change the backhaul settings. To use the NETGEAR Insight app to connect the extender access point to a root access point in an existing WiFi network: 1.
  • Page 56 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 9. Do one of the following to add the extender access point to the Insight network location: • Automatically detected: If the extender access point is automatically detected and listed in the Insight Manageable Devices section, tap the icon for the extender access point, and then tap the ADD DEVICE button.
  • Page 57 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E • Blinking amber, green, and blue: The extender access point is being configured as a managed device in the Insight Instant Mesh WiFi network. If the Power/Cloud LED does not stop blinking amber, green, and blue, see Power/Cloud LED does not stop blinking amber, green, and blue on page 244.
  • Page 58: Chapter 5 Manage The Basic Wifi Features For A Wifi Network

    Manage the Basic WiFi Features for a WiFi network The access point can support eight WiFi networks, each with its own unique WiFi settings, including WiFi security. This chapter describes how you can manage the basic WiFi features for a WiFi network. For information about the advanced WiFi features for a WiFi network, see Manage the Advanced WiFi Features for a WiFi network on page 202.
  • Page 59: Set Up An Open Or Secure Wifi Network

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 60 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 5. Click the + button to the left of Add SSID. The previous figure shows SSID2 as an example. 6. Specify the WiFi network name (SSID), select whether the SSID is broadcast, and specify the VLAN ID as described in the following table.
  • Page 61 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 7. Specify the WiFi security by selecting an option from the Authentication menu and, if applicable, by specifying a passphrase in the Passphrase field or selecting an option from the Encryption menu: •...
  • Page 62 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E • WPA2 Enterprise: This enterprise-level security uses RADIUS for centralized Authentication, Authorization, and Accounting (AAA) management. For WPA2 Enterprise security to function, you must set up RADIUS servers (see Set up RADIUS servers on page 131).
  • Page 63 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E servers on page 131). If you select this option, 802.11w (PMF) is automatically set to mandatory (see Step 8). When you select WPA3 Enterprise security, the encryption is automatically set to GCMP256, which is a 256-bit encryption protocol.
  • Page 64 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 10. Optionally, disable the WiFi broadcast or set up a WiFi activity schedule by selecting one of the following radio buttons: • Always ON: When you set up an SSID, you are creating a new VAP. By default, the new VAP is enabled and the Always ON radio button is selected.
  • Page 65 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 802.11k RRM and 802.11v WiFi network management affect the network in the following ways: • 802.11k RRM: This feature lets the access point and 802.11k-aware clients dynamically measure the available radio resources. In an 802.11k-enabled network, access points and clients can send neighbor reports, beacon reports, and link measurement reports to each other, allowing 802.11k-aware clients to...
  • Page 66 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E from the IP address of the access point itself. NAT mode and Multi PSK (see Step 9) are mutually incompatible. From the Addressing and Traffic menu, select the addressing and traffic mode: •...
  • Page 67 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 16. Optionally, enable URL tracking. By default, URL tracking is disabled, and the Disable radio button is selected. To enable URL tracking for all URLs that are requested by WiFi clients that are connected to the SSID, select the Enable radio button.
  • Page 68: View Or Change The Settings Of A Wifi Network

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 69: Remove A Wifi Network

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E The settings for the selected SSID display. 6. Change the settings of the WiFi network as needed. For detailed descriptions of the settings, see Set up an open or secure WiFi network on page 59.
  • Page 70: Hide Or Broadcast The Ssid For A Wifi Network

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 71: Change The Vlan Id For A Wifi Network

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 72: Change The Authentication And Encryption For A Wifi Network

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 73 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 74 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E If you select Open from the Authentication menu, the Enhanced Open check box displays: Enhanced Open check box cleared: The WiFi network is a legacy open network without any security. This is the default option for an open network.
  • Page 75 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E From the Encryption menu, select the data encryption mode: TKIP + AES: This type of data encryption enables WiFi devices that support either WPA or WPA2 to join the access point’s WiFi network. This is the default mode.
  • Page 76: Enable Or Disable Pmf For A Wifi Network

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E When you select WPA3 Enterprise authentication, the Dynamic VLAN radio buttons display: Enable: The RADIUS server can assign a VLAN ID to clients. If the RADIUS server does not do so, the clients are automatically assigned the VLAN ID that you configured for the SSID.
  • Page 77 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 78: Set Up Multi Psk For A Wifi Network

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Set up Multi PSK for a WiFi network Multi Pre-Shared Key (PSK) lets you segregate a single WiFi network into different VLANs, each accessible with a unique passphrase. In a way, Multi PSK lets you create different sub WiFi networks on a single WiFi network.
  • Page 79 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 80 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E You cannot configure Multi PSK on the default WiFi network (displayed as SSID1 in the local bowser UI), which is the WiFi network that you defined when you initially connected to the access point.
  • Page 81: Disable Or Enable A Wifi Network Or Set Up A Wifi Activity Schedule

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 82: Enable Or Disable Band Steering With 802.11K Rrm And 802.11V Wifi Network Management

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E • Custom: The WiFi network is enabled or disabled according to a schedule that you must set up. An icon displays to the right of the radio button. 7. If you selected Custom in the previous step, do the following: a.
  • Page 83 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 84: Chapter 6 Manage The Basic Radio Features

    Manage the Basic Radio Features This chapter describes how you can manage the basic radio features of the access point. For information about the advanced radio features, see Manage the Advanced Radio Features on page 221. CAUTION: If you change a radio feature on the 2.4 GHz radio, the change affects all WiFi networks that broadcast on the 2.4 GHz radio.
  • Page 85: Manage The Basic Wifi Settings For The Radios

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 86 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 4. Select Management > Configuration > Wireless > Basic > Wireless Settings. The following descriptions apply to all radios, but you can specify the radio settings for the 2.4 GHz, 5 GHz, and 6 GHz radios individually. You cannot specify the wireless mode for the 6 GHz radio because that radio applies to the 11ax wireless mode only.
  • Page 87 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 11b: 802.11ax, 802.11ng, 802.11bg, and 802.11b WiFi clients can connect to the access point. However, the speed of 802.11ax, 802.11n, and 802.11bg clients is limited to the maximum speed that is supported by 802.11b (about 11 Mbps).
  • Page 88: Turn A Radio On Or Off

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Note: If two or more access points are operating in the same area and on the same channel, interference can occur. In this situation, you might want to decrease the output power for the access point.
  • Page 89: Change The Wifi Mode For A Radio

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 90 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 91: Change The Channel Width For A Radio

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E • 5 GHz radio: Select one of the following WiFi modes for the 5 GHz radio: 11ax: 802.11ax, 802.11ac, 802.11na, and 802.11a WiFi clients can connect to the access point. This is the default setting.
  • Page 92 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 93: Change The Guard Interval For A Radio

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E • 160 MHz: This selection is available only for the 5 GHz and 6 GHz radios. • Dynamic 20 / 40 MHz. This selection is available only for the 2.4 GHz radio.
  • Page 94: Change The Output Power For A Radio

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 26.
  • Page 95: Change The Channel For A Radio

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 96: Manage Quality Of Service For A Wifi Radio

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 97 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 98 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E • WMM Powersave: Enabling the WMM Powersave feature saves power for battery-powered devices and fine-tunes power consumption. 6. Click the Apply button. A warning pop-up window displays. 7. Click the OK button.
  • Page 99: Chapter 7 Set Up And Manage A Captive Portal

    Set Up and Manage a Captive Portal This chapter describes how you can set up and manage a captive portal on the access point. A captive portal is a web page that users see when they attempt to connect to a WiFi network.
  • Page 100: Set Up A Click-Through Captive Portal For A Wifi Network

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 101 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 8. Specify the click-through settings as described in the following table. Setting Description Session Timeout (in Enter the number of minutes from 1 to 1440 after which a WiFi session is terminated min) and a user must log in again.
  • Page 102 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E (Continued) Setting Description JPEG/JPG Image To customize the image that is displayed on the captive portal login page, click the (Max 500 KB) Browse button and navigate to and select an image. If you do not customize the image, the default image displays on the captive portal login page.
  • Page 103: Set Up An External Captive Portal For A Wifi Network

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 104 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 8. Click the External Captive Portal radio button. 9. In the Splash Page URL field, enter the URL that is provided by the vendor. This URL redirects a user to the splash page on the website that hosts the captive portal.
  • Page 105 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E server. Specify the following settings for each RADIUS server, as directed by the vendor: IPv4 Address: Enter the IP address of the server. The IP address is provided by the vendor.
  • Page 106: Register And Configure Facebook Wi-Fi For The Access Point

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 107 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 6. Click the Apply button. Your settings are saved and the Add Page button displays. 7. Click the Add Page button. A pop-up window displays. 8. Click the OK button.
  • Page 108: Set Up A Facebook Wi-Fi Captive Portal For A Wifi Network

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 109: Unregister The Access Point From Facebook Wi-Fi

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the...
  • Page 110 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 26. The Dashboard page displays. 4. Select Management > Configuration > Wireless > Basic > Facebook Wi-Fi.
  • Page 111: Chapter 8 Manage Access And Security

    Manage Access and Security This chapter describes how you can manage access and security features and user accounts. The chapter includes the following sections: • Block specific URLs and keywords for Internet access • Manage user accounts • Manage local MAC access control lists •...
  • Page 112: Block Specific Urls And Keywords For Internet Access

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 113 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 5. Select the Enable radio button. 6. Compose the blacklist in the following ways: • Blocked URLs: To add a URL to the blacklist, type or copy the URL in the upper field (to the left of the upper Add button) and click the upper Add button.
  • Page 114: Manage User Accounts

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 115: Change The Time-Out Period For A User Session

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 5. Click the add user account icon. Additional fields and a menu display. 6. Specify the settings for the new user account: • User Name: Enter a user name.
  • Page 116: Change The Settings For A User Account

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 117: Remove A User Account

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 118: Manage Local Mac Access Control Lists

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 119: Manually Set Up A Mac Access Control List

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E An ACL takes effect only after you apply it to a WiFi network. For information about applying an ACL to a WiFi network, see Select a MAC ACL for a WiFi network on page 209.
  • Page 120 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 121 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E If you select the Allow radio button, a WiFi device for which you place the MAC address in the ACL is allowed access to the WiFi network, but all other WiFi devices are denied access to the WiFi network.
  • Page 122: Import An Existing Mac Access Control List

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 9. Click the Apply button. Your settings are saved. For more information about applying an ACL to a WiFi network, see Select a MAC ACL for a WiFi network on page 209.
  • Page 123 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 26.
  • Page 124 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E If you select the Deny radio button, a WiFi device for which you import the MAC address into the ACL is denied access to the WiFi network, but all other WiFi devices are allowed access to the WiFi network.
  • Page 125: Manage Neighbor Ap Detection

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E c. To remove a MAC address from the Untrusted Stations table, select the MAC address and click the Remove button. You can search the Untrusted Stations table. When you remove a device from the Untrusted Stations table, after the access point redetects the device, the device is once again placed in the Available Stations table.
  • Page 126: Enable Neighbor Access Point Detection And Move Access Points To The Known Ap List

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 127 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 7. Click the Apply button. Your settings are saved. Neighbor AP detection is now enabled. 8. From the Detection Policy menu, select the scan method: • Mild: The access point scans for neighbor access points every hour. This is the default setting.
  • Page 128: Import An Existing Neighbor Access Point List In The Known Ap List

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 9. To view detected neighbor access points and move them from the Unknown AP List to the Known AP List, do the following: a. Click the Unknown AP List tab.
  • Page 129 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 130 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 5. Click the > button to the left of the radio band. 6. To download a sample of an AP list in the format that is required for importing in the Known AP List, click the Download Sample link.
  • Page 131: Set Up Radius Servers

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the...
  • Page 132 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 26. The Dashboard page displays. 4. Select Management > Configuration > Security > RADIUS Settings.
  • Page 133: Enable L2 Security

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 134 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 6. Click the Apply button. Your settings are saved. Manage Access and Security User Manual...
  • Page 135: Chapter 9 Manage The Local Area Network And Ip Settings

    Manage the Local Area Network and IP Settings This chapter describes how you can manage the local area network (LAN) and IP settings of the access point. The chapter includes the following sections: • Disable the DHCP client and specify a fixed IP address •...
  • Page 136: Disable The Dhcp Client And Specify A Fixed Ip Address

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 137: Enable The Dhcp Client

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 5. Select the Disable radio button. The fields are now unmasked. 6. Specify the settings that are described in the following table. Setting Description IP Address IP address in the range that is used by your LAN (usually 255.255.255.0).
  • Page 138 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 139: Set The 802.1Q Vlan And Management Vlan

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 140 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 4. Select Management > Configuration > IP > LAN. 5. To change the 802.1Q VLAN, either clear or select the Untagged VLAN check box: • Untagged VLAN: By default, the Untagged VLAN check box is selected. The access point sends untagged frames from its Ethernet interface.
  • Page 141: Set An Existing Domain Name

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 142: Enable Or Disable Spanning Tree Protocol

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 4. Select Management > Configuration > IP > LAN. 5. In the Fully Qualified Domain Name field, specify the FQDN. 6. Click the Apply button. Your settings are saved. The access point attempts to resolve the FDQN to an IP address.
  • Page 143: Enable Or Disable The Network Integrity Check Function

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 26.
  • Page 144: Enable Or Disable Igmp Snooping

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 145: Enable Or Disable Ethernet Lldp

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 146: Enable Or Disable Upnp

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 147: Manage The Link Aggregation Capability

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E The UPnP page displays. 5. Select a radio button: • Enable: UPnP is enabled. This is the default setting. • Disable: UPnP is disabled. 6. Click the Apply button.
  • Page 148: Enable Link Aggregation For The Lan 2 Port

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 149: Disable Link Aggregation For The Lan 2 Port

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 150 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 7. Click the OK button. The pop-up window closes and your settings are saved. The link aggregation capability is disabled. Manage the Local Area Network User Manual and IP Settings...
  • Page 151: Chapter 10 Manage And Maintain The Access Point

    This chapter describes how you can manage and maintain the access point. The chapter includes the following sections: • Change the management mode to NETGEAR Insight or Web-browser • Change the country or region of operation • Change the admin user account password •...
  • Page 152: Change The Management Mode To Netgear Insight Or Web-Browser

    NETGEAR Insight app is installed. The NETGEAR Insight mode is the default setting. In this mode, you can connect to the access point over the local browser UI, but only a basic and limited local browser UI is available.
  • Page 153 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 154: Change The Country Or Region Of Operation

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 155: Change The Admin User Account Password

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 156: Change The System Name

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 157: Specify A Custom Ntp Server

    Your settings are saved. Specify a custom NTP server By default, the access point receives its time from a default NETGEAR Network Time Protocol (NTP) server, but you can also specify a custom NTP server. To specify a custom NTP server: 1.
  • Page 158: Set The Time Zone

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 4. Select Management > Configuration > System > Basic > Time. By default, the Enable radio button is selected and the access point receives its time from a default NETGEAR NTP server.
  • Page 159: Manage The Syslog Settings

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 160: Manage The Firmware Of The Access Point

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 26.
  • Page 161: Let The Access Point Check For New Firmware And Update The Firmware

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 162: Manually Download Firmware And Update The Access Point

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E The access point detects new firmware if any is available and displays the latest version available. 5. To read the release notes if any are available, click the Release Notes link.
  • Page 163 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 164: Revert To The Backup Firmware

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 165: Use An Sftp Server To Update The Access Point

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E The Dashboard page displays. 4. Select Management > Maintenance > Upgrade > Firmware Upgrade. The Firmware Upgrade page displays. The page shows both the current firmware version and the backup firmware version.
  • Page 166 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 167: Manage The Configuration File Of The Access Point

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 168: Restore The Access Point Configuration

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 6. Enter a password to protect the backup file, and click the Continue button. You can either use your existing password (the one that you use to log in to the access point) or enter a unique password.
  • Page 169 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 170: Reboot The Access Point From The Local Browser Ui

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 171: Schedule The Access Point To Reboot

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 172: Return The Access Point To Its Factory Default Settings

    IP address before you reset the access point to factory default settings. Note: You can also use the NETGEAR Insight app to discover the IP address that is assigned to the access point. For more information, see Connect over WiFi using the NETGEAR Insight app on page 26.
  • Page 173: Use The Local Browser Ui To Reset The Access Point

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E To reset the access point to factory default settings: 1. On the bottom panel of the access point, locate the recessed Reset button. 2. Using a straightened paper clip, press and hold the Reset button for at least 10 seconds.
  • Page 174: Enable Snmp And Manage The Snmp Settings

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 175 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 176: Manage The Leds

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 177: Manage The Energy Efficiency Mode

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 5. Select or clear one of the following radio buttons: • Enable All LEDs: All LEDs are enabled. This is the default setting. • Disable All LEDs: All LEDs are disabled.
  • Page 178 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 179: Chapter 11 Monitor The Access Point And The Network

    Monitor the Access Point and the Network This chapter describes how you can monitor the access point and the network. The chapter includes the following sections: • Display the access point Internet, IP, and system settings • Display the WiFi radio settings •...
  • Page 180: Display The Access Point Internet, Ip, And System Settings

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 181 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E For information about the radio settings, see Display the WiFi radio settings on page 184. • Connection Status Information pane: This pane is in the top, left corner of the Dashboard (if the page width on your device is sufficient;...
  • Page 182 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E • IP Settings Information pane: This pane is in the center of the Dashboard page (if the page width on your device is sufficient; otherwise, it might be elsewhere) and displays the following: IP address of the access point and its DHCP status.
  • Page 183 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Wireless MAC Address for 6 GHz: The MAC address of 6 GHz WiFi interface (radio) of the access point. Power Source: The type of power source (PoE 802.3bt, 802.3at, or Power Adapter).
  • Page 184: Display The Wifi Radio Settings

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 185 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E • Mode • Channel • Channel width • Number of connected clients and maximum number of supported clients • WiFi traffic volume • Channel utilization 5. To view information about another radio, click the 2.4 GHz, 5 GHz, or 6 GHz tab.
  • Page 186 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Wireless MAC Address for 5 GHz: The MAC address of 5 GHz WiFi interface (radio) of the access point. Wireless MAC Address for 6 GHz: The MAC address of 6 GHz WiFi interface (radio) of the access point.
  • Page 187: Display Unknown And Known Neighbor Access Points

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 188 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 4. Select Management > Monitoring > Neighbor AP. At the top of the page, for each radio band, the page displays the total number of unknown access points. For information about moving unknown access points to the Known AP list, see Enable neighbor access point detection and move access points to the Known AP List on page 126.
  • Page 189: Display Client Distribution, Connected Clients, And Client Trends.189

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 190 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 5. To display how the clients are distributed over the radios, click the Radio button in the Client Distribution pane. The page adjusts and shows the types of clients for each radio.
  • Page 191 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 11. To display more information about currently connected clients, select Management > Monitoring > Connected Clients. For each radio, the page displays the number of connected clients and the maximum number of supported clients.
  • Page 192 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E • Rx Bytes: The number of bytes that the client received. • State: The QoS state of the connection. • Type: The type of WiFi security that is used for the connection.
  • Page 193: View Wifi And Ethernet Traffic, Traffic And Arp Statistics, And Channel Utilization

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 194 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 6. To view channel utilization, do the following: a. Click the Channel Utilization button. The graph shows the channel utilization for the 2.4 GHz radio. b. To view the channel utilization for another radio, click the 5 GHz or 6 GHz button.
  • Page 195: View Or Download Tracked Urls

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 196 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 4. Select Management > Monitoring > URL Tracking. By default, the table shows the URLs that were accessed, each with the MAC address of the WiFi client that accessed the URL, the associated SSID, and the number of times that the WiFi client accessed the URL.
  • Page 197: View, Save, Download, Or Clear The Logs

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the...
  • Page 198 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 26. The Dashboard page displays. 4. Select Management > Monitoring > Logs.
  • Page 199: View A Wifi Bridge Connection

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 200: View Alarms And Notifications

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 201 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 5. Click the alarm bell icon. The pop-up window shows the alarms (indicated by a red bell) and notifications (indicated by a blue bell) with a description and time.
  • Page 202: Chapter 12 Manage The Advanced Wifi Features For A Wifi Network

    Manage the Advanced WiFi Features for a WiFi network This chapter describes how you can manage the advanced WiFi features for a WiFi network. For information about the basic WiFi features for a WiFi network, see Manage the Basic WiFi Features for a WiFi network on page 58. Note: In this manual, WiFi network means the same as SSID (service set identifier or WiFi network name) or VAP (virtual access point).
  • Page 203: Set Nat Mode Or Bridge Mode For Addressing And Traffic

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 204: Enable Or Disable Client Isolation For A Wifi Network

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 7. From the Addressing and Traffic menu, select the addressing and traffic mode: • Bridge: The WiFi clients receive their IP addresses from the DHCP server in the same network as the access point. This is the default mode.
  • Page 205 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 206: Enable Or Disable Url Tracking For A Wifi Network

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 9. If the Allow access to devices listed below check box displays: To add network devices that are exempt from isolation so that clients are allowed to reach them, do the following: a.
  • Page 207: Change The Format Of The Dhcp Offer Messages In A Wifi Network

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 208 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 209: Select A Mac Acl For A Wifi Network

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Select a MAC ACL for a WiFi network After you set up one or more local MAC access control lists (ACLs, also referred to as access lists; see Manage local MAC access control lists on page 118), you can select an ACL for use with an SSID.
  • Page 210: Set Bandwidth Rate Limits For A Wifi Network

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 26.
  • Page 211 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 212: Configure Advanced Rate Selection For A Wifi Network

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Configure advanced rate selection for a WiFi network Advanced rate selection lets you improve the capacity of an individual WiFi network (as opposed to a radio, which affects all WiFi network on the radio) so that you can reach the optimal balance between the following components in the WiFi network: •...
  • Page 213 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 214 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 4. Select Management > Configuration > Wireless > Basic. The page that displays lets you select and add an SSID. 5. Click the > button to the left of the SSID.
  • Page 215 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 9. To set the density level for your environment, move the Density Level slider to 0, 1, 2, 3, or 4. As you move the slider, the selected density level is mapped to a corresponding WiFi mode, beacon rate, minimum legacy rate, and minimum MCS rate.
  • Page 216: Chapter 13 Set Up A Wifi Bridge

    A WDS is not the same as a NETGEAR Insight Instant Mesh WiFi network, which requires a root access point (see Install the Access Point in an Insight Instant Mesh WiFi Network on page 45).
  • Page 217: Wifi Base Station, Wifi Repeater, And Wifi Bridge Requirements.217

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E WiFi base station, WiFi repeater, and WiFi bridge requirements If the access point is connected to the Internet over a wired connection, the access point can function as the WiFi base station for up to four other access points that function as WiFi repeaters.
  • Page 218: Set Up A Wifi Bridge Between Access Points

    • All LAN devices (wired and WiFi computers) are configured to operate in the same LAN network address range as the access points. Note: If you are using the access point as the base station with a non-NETGEAR access point as a repeater, you might need to change more configuration settings. In particular, you might need to disable the DHCP server function on the non-NETGEAR access point that is the repeater.
  • Page 219 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 220 The WiFi network name of the network on which the WDS is established. The default Name (SSID) name is Netgear-WDS-x, in which x is the number of the WDS (1, 2, 3, or 4). Note: The WiFi network name must be identical on the WiFi base station and the WiFi repeater.
  • Page 221: Chapter 14 Manage The Advanced Radio Features

    Manage the Advanced Radio Features This chapter describes how you can manage the advanced radio features of the access point. For information about the basic radio features, see Manage the Basic Radio Features on page 84. CAUTION: If you change a radio feature on the 2.4 GHz radio, the change affects all WiFi networks that broadcast on the 2.4 GHz radio.
  • Page 222: Manage The Advanced Wifi Settings For The Radios

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 223 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 4. Select Management > Configuration > Wireless > Advanced. 5. Configure the settings as described in the following table. The descriptions in the table apply to all radios. You can specify the radio settings for the 2.4 GHz, 5 GHz, and 6 GHz radios individually, but the check box for the...
  • Page 224 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Setting Description Max. Wireless Clients Enter the maximum number of WiFi clients that can simultaneously associate with the radio. For the 2.4 GHz and 6 GHz radios each, the range is from 1 to 128 WiFi clients, and the default is 128.
  • Page 225: Manage The Maximum Number Of Clients For A Radio

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E (Continued) Setting Description MU-MIMO By default, the MU-MIMO Enable radio button is selected and multiuser MIMO (MU-MIMO) is enabled. To disable MU-MIMO, select the MU-MIMO Disable radio button. MU-MIMO enables multiple users to receive data from the access point simultaneously using the same channel.
  • Page 226 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 227: Manage The Broadcast And Multicast Settings For A Radio

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 228: Manage Load Balancing For The Radios

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E • To disable or enable multicast and broadcast rate limiting, clear or select the small check box. 6. Click the Apply button. A warning pop-up window displays. 7. Click the OK button.
  • Page 229 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 230 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 4. Select Management > Configuration > Wireless > Advanced > Load Balancing. 5. To globally enable load balancing for the radios, select the Load Balancing Mode Enable radio button.
  • Page 231: Manage Sticky Clients

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E For each radio, the minimum percentage of channel load is 50, the maximum percentage is 90, and the default percentage is 70. • Based on Channel Receive Signal Strength: For each radio, move the associated slider to specify the minimum required RSSI value for an individual client, below which the radio does not accept the client association.
  • Page 232: Manage The Arp Proxy

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 233 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 234: Chapter 15 Diagnostics And Troubleshooting

    Diagnostics and Troubleshooting This chapter describes how you can capture WiFi packets and troubleshoot the access point and network. The chapter includes the following sections: • Perform a ping test • Capture WiFi and Ethernet packets • Quick tips for WiFi troubleshooting •...
  • Page 235: Perform A Ping Test

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 236: Capture Wifi And Ethernet Packets

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Setting Description Ping Count The number of pings that the access point must send. The default number is 16. Packet Size (in Bytes) The size of each ping packet. The default size is 64 bytes.
  • Page 237 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 238 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E (Continued) Setting Description Promiscuous Capture To enable the access point to capture packets in promiscuous mode, select the Enable check box. By default, promiscuous mode is disabled. In promiscuous mode the radio or radios receive all traffic on the channel, including traffic that is not destined for the access point.
  • Page 239: Quick Tips For Wifi Troubleshooting

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Quick tips for WiFi troubleshooting If one or more WiFi networks do not function normally, consider to repower the access point: 1. Unplug the Ethernet cable from the access point to the network switch.
  • Page 240: Troubleshoot With The Leds

    • The access point functions as a PoE PD and the Power/Cloud LED remains solid amber • Power/Cloud LED does not light blue in the NETGEAR Insight management mode • Power/Cloud LED does not stop blinking amber, green, and blue •...
  • Page 241: Power/Cloud Led Remains Off

    • Make sure that you are using the NETGEAR power adapter for this product. That is, do not use the NETGEAR power adapter for another NETGEAR product or a third-party power adapter.
  • Page 242: Power/Cloud Led Is Blinking Amber Slowly, Continuously

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E For more information, see Use the Reset button to reset the access point on page 172. If the error persists, a hardware problem might exist. For recovery instructions or help with a hardware problem, contact technical support at netgear.com/support.
  • Page 243: Power/Cloud Led Does Not Light Blue In The Netgear Insight Management Mode

    If the access point functions in the Web-browser management mode, the Power/Cloud LED lights green. This is normal LED behavior. However, if the access point functions in the NETGEAR Insight management mode and the Power/Cloud LED does not light blue but remains green, the access point is not connected to the Insight cloud-based management platform.
  • Page 244: Power/Cloud Led Does Not Stop Blinking Amber, Green, And Blue

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 6. If the problem is still not resolved, use the Reset button to return the access point to its factory default settings, and reconfigure the access point. For more information, see Use the Reset button to reset the access point on page 172.
  • Page 245: 2.4 Ghz, 5 Ghz, Or 6 Ghz Wlan Led Is Off

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 2.4 GHz, 5 GHZ, or 6 GHZ WLAN LED is off If the 2.4 GHz, 5 GHZ, or 6 GHZ WLAN LED is off, do the following: • Check to see if a radio is disabled (see Turn a radio on or off on page 88). By default, the radios are enabled and the WLAN LEDs light as follows: Solid green: The radio is operating without any clients.
  • Page 246 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 3. Wait for the extender access point to go through the initial connection and configuration process and for the Power/Cloud LED to stop blinking amber, green, and blue and to light solid blue.
  • Page 247: Troubleshoot Wifi Connectivity For A Wifi Client Device

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Troubleshoot WiFi connectivity for a WiFi client device If a WiFi client device cannot connect to the access point or the WiFi connectivity is not normal, try to isolate the problem: •...
  • Page 248: Troubleshoot Internet Browsing

    The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 249: Changes Are Not Saved

    IP address, use an IP scanner application to detect the IP address. Note: You can also use the NETGEAR Insight app to discover the IP address that is assigned to the access point. For more information, see Connect over WiFi using the NETGEAR Insight app on page 26.
  • Page 250: Troubleshoot Your Network Using The Ping Utility

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Table 2. Login blockage periods Number of failed Blockage period in attempts minutes And so on And so on In addition, the following rules apply to the number of failed login attempts: •...
  • Page 251: Test The Lan Path To Your Access Point

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Test the LAN path to your access point You can ping the access point from your computer to verify that the LAN path to your access point is set up correctly.
  • Page 252 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E If the path is functioning correctly, replies as described in Test the LAN path to your access point on page 251 display. If you do not receive replies, do the following: •...
  • Page 253: Appendix A Factory Default Settings And Technical Specifications

    Factory Default Settings and Technical Specifications This appendix includes the following sections: • Factory default settings • Technical specifications...
  • Page 254: Factory Default Settings

    Note: The first time that you log in to the local browser UI, you must change the SSID. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, this requirement might not apply.
  • Page 255 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Table 3. Factory default settings (Continued) Feature Default Setting DHCP client Enabled so that the access point receives an IP address from a DHCP server or router in the network.
  • Page 256 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Table 3. Factory default settings (Continued) Feature Default Setting DHCP offer broadcast to Enabled unicast Captive portal None MAC ACL None assigned Rate limit None Advanced rate selection Fixed multicast rate: Auto...
  • Page 257 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Table 3. Factory default settings (Continued) Feature Default Setting RTS threshold 2.4 GHz radio: Enabled at 2346 5 GHz radio: Enabled at 2346 6 GHz radio: Enabled at 2346 Beacon interval 2.4 GHz radio: 100 millisec.
  • Page 258 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Table 3. Factory default settings (Continued) Feature Default Setting Remote management SNMP Disabled Factory Default Settings and User Manual Technical Specifications...
  • Page 259: Technical Specifications

    12 VDC, 3.5A The plug is localized to the country of sale. Note: For model WAX630EP, a power adapter is included. For model WAX630E, a power adapter is not included but can be ordered as an option. Factory Default Settings and...
  • Page 260 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Table 4. Technical specifications (Continued) Feature Description Hardware interfaces One RJ-45 LAN 1/PoE++ Ethernet port that supports 2.5 Gbps, 1 Gbps, 100 Mbps, and 10 Mbps. The port also supports Auto Uplink (Auto MDI-X).
  • Page 261: Appendix B Mount The Access Point To A Wall Or Ceiling

    Mount the Access Point to a Wall or Ceiling You can mount the access point to a wall or to a ceiling with a 15/16 in. (24 mm) T-bar, or you can install the access point freestanding on a flat surface. We recommend that you use a flat Ethernet cable so that the cable fits in the narrow space between the access point and the surface on which it is mounted or placed.
  • Page 262: Mounting Parts

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Mounting parts The package includes the following mounting parts: Figure 11. Mounting plate Figure 12. Metal bracket with T-bar, lock screw, and 4 short screws Figure 13. 3 tall screws and anchors for wall mounting...
  • Page 263: Mount The Access Point On A Wall

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Mount the access point on a wall CAUTION: Make sure that the wall is not damaged. For example, water damage can destroy a drywall. To mount the access point on a wall: 1.
  • Page 264: Mount The Access Point To A T-Bar

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 7. Attach the access point to the mounting plate. 8. Twist the access point clockwise to lock it onto the mounting plate. Mount the access point to a T-bar To mount the access point to a T-bar: 1.
  • Page 265 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 4. Use the lock screw to lock the metal bracket into place. 5. Use the four short screws to attach the mounting plate to the T-bar. 6. Connect an Ethernet cable (if you use a PoE++ switch) or both a power adapter and an Ethernet cable to the access point before you attach the access point to the mounting plate.
  • Page 266 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 7. Hold the access point upside down and attach it to the mounting plate. 8. Turn the access point clockwise until it locks in the mounting plate. Mount the Access Point to a Wall...
  • Page 267 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Mount the Access Point to a Wall User Manual or Ceiling...
  • Page 268: Unmount The Access Point

    Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E Unmount the access point CAUTION: Make sure you hold the access point so that it does not drop when you release it from the mounting plate. To unmount the access point: 1.
  • Page 269 Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E 4. Remove the access point from the mounting plate. The mounting plate remains attached to the ceiling or the wall. Mount the Access Point to a Wall User Manual...

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