Troubleshooting; Gatekeeper_Interface_Failure; General_Process_Failure; Description - Cisco Signaling Interface H.323 User Manual

Troubleshooting

GATEKEEPER_INTERFACE_FAILURE

This alarm has not been implemented.

GENERAL_PROCESS_FAILURE

Description

A general process failure has occurred. This alarm is reported to the management interface and can be
obtained with SNMP.

Severity Level and Trap Type

The severity level is major. The trap type is 4.

Cause

The Cisco HSI (GWmain program) quit unexpectedly (that is, there were no requests to stop or restart
the application). The process manager (PMmain) raises the GENERAL_PROCESS_FAILURE alarm so
that a trap is sent to the Cisco Media Gateway Controller Node Manager.
The process manager clears the GENERAL_PROCESS_FAILURE alarm when it restarts the Cisco HSI
(GWmain).
Troubleshooting
To trace the problem, look at either the core file or the log files.
IP_LINK_FAILURE
Description
A failure of the IP link has occurred. This alarm is reported to the management interface and can be
obtained with SNMP.
Severity Level and Trap Type
The severity level is major. The trap type is 4.
Cause
One of the two links to a single Cisco PGW 2200 has failed.
Cisco H.323 Signaling Interface User Guide
5-8
Chapter 5 Troubleshooting Cisco HSI Alarms
OL-4806-01 Rev. A14