PC Card Problems and Solutions
Problem
Fax/modem PC
Card does not
work.
Network PC Card
does not work.
Storage memory
card does not
work.
Continued
Possible Cause
You are trying to
access the card
using the wrong
COM port.
Telephone cord is
not plugged in all
the way.
Network driver is
not set up properly
or resources are
not available for this
configuration.
Card is not
compatible.
Solution
If you are running Windows
95, click the modem icon in
Device Manager, then click
Properties to select another
COM port for the
modem/fax card.
If you are running Windows
NT, from the Windows
desktop, double-click My
Computer. Double-click
Control Panel. Then
double-click Ports to select
another COM port for the
modem/fax card.
Check and secure tele-
phone cord connection.
If you are running Windows
95, use the Network
Neighborhood icon to
identify information about
your network card and
setup. Then use the Add
New Hardware wizard to
install the correct card
driver.
If you are running Windows
NT, double-click My
Computer. Double-click
Control Panel. Then
double-click Networks to
identify information about
your network card and to
install the correct card
driver.
Contact Compaq Customer
Support or a Compaq
authorized service provider
for a list of PC Cards tested
successfully in Compaq
computers. Look for the
Compaq PC Card Solution
Logo on PC Card
packaging.
Troubleshooting 15-13