Solving Hardware Installation Problems - Compaq Armada 4200 Reference Manual

Solving Hardware Installation Problems

Some common causes and solutions for hardware installation
problems are listed in the following table.
Hardware Installation Problems and Solutions
Problem
New device is not
recognized as part
of the computer
system.
Possible Cause
Suspend was not
initiated before
device was con-
nected.
The system did not
automatically
configure the new
device.
Cables of new
external device are
loose or power
cables are un-
plugged.
Power switch of
new external device
is not turned on.
Device is not
seated properly.
Solution
Initiate Suspend, connect
the device, and then exit
Suspend.
Check the documentation
that came with the new
device to determine if any
device drivers are
necessary. If so, install the
correct device drivers.
To view the status, change
drivers, or change the
configuration, go to the
Device Manager in the
Systems icon on the
Control Panel. Click the
plus sign next to the type of
hardware, then double-click
the hardware to view the
device configuration.
Ensure that all cables are
properly and securely
connected.
Place the computer in
Suspend by pressing the
suspend button. Turn on
the new external device.
Press the suspend button
again to exit Suspend. This
enables the system to
recognize the device.
Turn off the computer and
reinsert the device.
Troubleshooting 15-9