Chapter 21 Troubleshooting; Problems Starting Up The Prestige; Problems With The Lan Interface; Table 21-1 Troubleshooting The Start-Up Of Your Prestige - ZyXEL Communications Intelligent Broadband Sharing Gateway P-324 User Manual

This chapter covers the potential problems and possible remedies. After each problem
description, some instructions are provided to help you to diagnose and to solve the problem. See

21.1 Problems Starting Up the Prestige

Table 21-1 Troubleshooting the Start-Up of your Prestige

PROBLEM
None of the LEDs are on when
you power on the Prestige
Cannot access the Prestige via
the console port.

21.2 Problems with the LAN Interface

PROBLEM
Cannot access the Prestige from
the LAN.
Troubleshooting
Check the connection between the AC adapter and the Prestige.
If the error persists, you may have a hardware problem. In this case,
you should contact your vendor.
1. Check to see if the Prestige is connected to your computer's
console port.
2. Check to see if the
communications program is
configured correctly. The
communications software should
be configured as follows:

Table 21-2 Troubleshooting the LAN Interface

Check your Ethernet cable type and connections. Refer to the Rear
Panel and Connections section for LAN connection instructions.
Prestige 324 Intelligent Broadband Sharing Gateway
Troubleshooting
the included CD for further information.
CORRECTIVE ACTION
CORRECTIVE ACTION
Chapter 21
VT100 terminal emulation
9600 bps
No parity, 8 data bits, 1 stop bit,
data flow set to none.
21-1