Ordering Publications - IBM Netfinity ServeRAID-3H Installation And User Manual

Warranty and repair services
You can upgrade your standard hardware warranty service or extend the service beyond the warranty
period.
Warranty upgrades in the U.S. include:
Carry-in service to on-site service
If your warranty provides carry-in repair service, you can upgrade to on-site repair service, either
standard or premium. The standard upgrade provides a trained servicer within the next business day
(9 a.m. to 5 p.m., local time, Monday though Friday). The premium upgrade provides 4-hour average
response, 24 hours a day, 7 days a week.
On-site service to premium on-site service
If your warranty provides for on-site service, you can upgrade to premium on-site service (4-hour
average on-site response, 24 hours a day, 7 days a week).
You also can extend your warranty. Warranty and Repair Services offers a variety of post-warranty
maintenance options, including ThinkPad
varies by product.
For more information about warranty upgrades and extensions:
In the U.S., call 1-800-426-4968.
In Canada, call 1-800-465-7999.
In all other countries, contact your IBM reseller or IBM marketing representative.

Ordering publications

Additional publications are available for purchase from IBM. For a list of publications available in your
country:
In the U.S., Canada, and Puerto Rico, call 1-800-879-2755.
In other countries, contact your IBM reseller or IBM marketing representative.
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IBM ServeRAID-3H, ServeRAID-3HB, and ServeRAID-3L, Controllers
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EasyServ Maintenance Agreements. Availability of the services