Using The World Wide Web; Getting Information By Fax; Getting Help Online - IBM Netfinity ServeRAID-3H Installation And User Manual

Getting customer support and service
Purchasing an IBM Netfinity hardware product entitles you to standard help and support during the
warranty period. If you need additional support and services, a wide variety of extended services are
available for purchase that address almost any need.
Using electronic support services
If you have a modem, you can get help from several popular services. Online information services provide
assistance through question-and-answer message areas, live chat rooms, searchable databases, and
more.
Technical information is available on a wide range of topics. In addition, the latest device driver updates
are available.

Using the World Wide Web

On the World Wide Web, the IBM Personal Computing Web site has up-to-date information about IBM
Personal Computer products and support. The address for the IBM Personal Computing home page is:
http://www.ibm.com/pc
You can find support information for your IBM products, including supported options, on the IBM Personal
Computing Support page at:
http://www.ibm.com/pc/support
If you select Profile from the support page, you can create a customized support page that is specific to
your hardware, complete with Frequently Asked Questions, Parts Information, Technical Hints and Tips,
and Downloadable Files. You will have the information you need, all in one place. In addition, you can
choose to receive e-mail notifications whenever new information becomes available about your registered
products. You also can access online support forums, which are community sites monitored by IBM
support staff.
For information about specific Personal Computer products, visit the following pages:
http://www.ibm.com/pc/us/netfinity/
http://www.ibm.com/pc/us/desktop/
http://www.ibm.com/pc/us/intellistation/
http://www.ibm.com/pc/us/thinkpad/
http://www.ibm.com/pc/us/options/
http://www.ibm.com/pc/us/aptiva/
You can select a country-specific Web site from these pages.
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IBM ServeRAID-3H, ServeRAID-3HB, and ServeRAID-3L, Controllers