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Appendix C. Site Planning and Maintenance Records
This appendix provides a Site Planning list and includes the following records to use when installing the
IBM c-type SAN switches and directors.
• "Contacting Customer Service" on page 159
• "Site Preparation Checklist" on page 159
• "Finding the Chassis Serial Number" on page 159
Note : For information on how to query the switch for configuration information, see Cisco NX-OS
Fundamentals Configuration Guide or the Cisco Configuration Guide for DCNM SAN.
Contacting Customer Service
If you are unable to solve a startup problem after using the troubleshooting suggestions in this appendix,
contact your customer service representative for assistance and further instructions. Before you call, have
the following information ready to help your service provider assist you as quickly as possible:
• Date you received the switch.
• Chassis serial number. See the "Finding the Chassis Serial Number" on page 159.
• Type of software and release number.
• Maintenance agreement or warranty information.
• Brief description of the problem.
• Brief explanation of the steps you have already taken to isolate and resolve the problem.
Finding the Chassis Serial Number
You can find the chassis serial number label of the IBM c-type SAN switches and directors on the chassis.
If you have CLI access, enter the show sprom backplane 1 command to display the backplane
contents, including the switch serial number.
Site Preparation Checklist
Planning the location and layout of your equipment rack or wiring closet is essential for successful switch
operation, ventilation, and accessibility.
Consider heat dissipation when sizing the air-conditioning requirements for an installation. See "SFP+
Transceiver Specifications" on page 144 for the environmental requirements. See the "Environmental
and Power Requirements for 32 Gbps Fibre Channel SFP+ Transceivers" on page 146, the "Maximum
Environmental and Electrical Ratings for Fibre Channel SFP+ Transceivers" on page 150 for power and
heat ratings.
©
Copyright IBM Corp. 2019, 2021
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