Group Membership; Group Status - Avaya 9500 Series User Manual

Group Membership

Your system administrator can grant you the ability to enable/disable your membership to a group
through the Status menu. When your membership to a group is disabled, you do not receive group
calls for that group.
• The system administrator is able to configure whether you have access to the Membership,
State and Fallback options of a group. If you are not configured for any groups, the Group
menu is not shown
Procedure
1. Press the Status soft key if shown.
• To do this during a call, press the
2. Use the up and down cursor keys to highlight the hunt group name and your current
membership status.
3. Press the Enabled or Disabled soft key to change the status of your membership to that
group.
4. Press Exit.
Related links
The Status Menu

Group Status

If the system administrator has allowed you, you can change the service state of a group through
the Status menu.
Procedure
1. Press the Status soft key if shown.
• To do this during a call, press the
2. Use the up and down cursor keys to highlight the hunt group name and your current
membership status.
3. Select the required state using the soft keys:
• InS (In Service) – The groups operates as normal, distributing calls to available
members of the group.
• NS (Night Service) – The group is in 'night service' mode. Calls are redirected to its
night service fallback destination if set, otherwise to voicemail if available. A hunt group
can also be put into and out of night service automatically by the telephone system
using a time profile.
May 2020
on page 135
9500 Series Phone User Guide
Comments on this document? infodev@avaya.com
PHONE key and then press the Status soft key.
PHONE key and then press the Status soft key.
Group Membership
139