Short Codes - Avaya 9500 Series User Manual

Related links
Group Service Status and Fallback

Short Codes

Short codes are numbers that you can dial to enable and disable various features. The following
are default short codes that may be available. However, your system administrator can remove
and change the short codes available to you or all users. To use a short code, you may have to
put your currently call on hold.
These are useful as they can be dialed from any phone on the system. For example, this allows
you to login at a basic analog extension and still control a number of features.
Some short codes require you to enter some information when you dial them, typically an
extension number. That is indicated by N in the short codes shown below.
Hunt Group
• Night Service Status On: *20*N# – Set a hunt group into night service status by entering its
extension number (N).
• Night Service Status Off: *21*N# – Take a hunt group out of night service status by entering
its extension number (N).
Related links
Group Service Status and Fallback
May 2020
on page 110
on page 110
9500 Series Phone User Guide
Comments on this document? infodev@avaya.com
Group Service Status and Fallback
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