Avaya IP Office 960 Seris Manuals

Manuals and User Guides for Avaya IP Office 960 Seris. We have 2 Avaya IP Office 960 Seris manuals available for free PDF download: User Manual

Avaya IP Office 960 Seris User Manual

Avaya IP Office 960 Seris User Manual (162 pages)

IP Office 9600 Series

Brand: Avaya | Category: Telephone | Size: 2.3 MB

Table of Contents

Table of Contents
3
1 Introduction

7
- Important Safety Information
  9
- 9608 Telephone
  10
- 9611 Telephone
  11
- 9620 Telephone
  12
- 9621 Telephone
  13
- 9630 Telephone
  14
- 9640 Telephone
  15
- 9641 Telephone
  16
- 9650 Telephone
  17
- Button Modules
  18
- Phone Keys
  18
- Status Letters
  20
- Touch Screen Operation
  20
- The Phone Stand
  20
2 Making Calls

23
- En-Bloc Dialing
  24
- Call Soft Key Options
  25
- Calling from the Contacts List
  26
- Calling from the Call Log/History
  26
- Redialling a Previous Number
  27
- Making a
  27
- Withholding Your Number
  27
- Adjusting the Call Volume
  28
- Muting a Call
  28
- Ending Calls
  28
3 Answering Calls

29
- 3. Answering Calls
  30
- Diverting a Call to Voicemail
  32
- Ignoring an Incoming Call
  32
- Answering a
  32
- Using Call Pickup
  32
4 Redialling

35
- Open Call Log Mode
  36
- Last Dialed Mode
  36
- Selecting Your Redial Mode
  36
5 Holding and Parking Calls

37
- 5. Holding and Parking Calls
  38
- Holding Calls
  39
  - Holding a Call
    39
  - Taking a Call off Hold
    39
  - Switching between Calls
    39
  - Transferring a Held Call
    39
- Parking Calls
  39
  - Parking Calls Using the Menu
    40
  - Unparking Calls (Status Menu)
    40
6 Transferring Calls

41
- Transferring to Voicemail
  42
- Transferring a Held Call
  42
7 Account Codes

43
- Forced Account Code Entry
  44
- Manual Account Code Entry
  44
8 Conference Calls

45
- Starting a Conference
  46
- Adding a Call to a Conference
  46
- Viewing Conference Details
  46
- Dropping/Muting Parties
  47
- Holding a Conference Call
  47
9 Headset/Handsfree Operation

49
- Headset Operation
  50
  - Headset Volume
    50
  - Default Handsfree Audio Path
    50
- Handsfree Speaker Operation
  51
  - Speaker Volume
    51
  - Default Handsfree Audio Path
    51
10 Contacts/Directory

53
- 10. Contacts/Directory
  54
- Managing External Contacts
  56
- Viewing Contacts Details
  57
- Making a Call from the Directory
  58
- Using the Directory for Other Functions
  58
- Adding a New Contact
  59
  - Adding a Contact from the Call Log/History
    59
- Editing a Contact
  60
- Deleting a Contact
  60
11 Call History

61
- 11. Call History
  62
- Accessing the Call Log/History
  63
- Making a Call
  63
- Viewing Call Details
  64
- Deleting a Record
  65
- Deleting All Records
  65
- Adding a Record to Your Contacts
  65
12 Voicemail

67
- Message Waiting Indication
  68
- Visual Voice
  69
- Checking Messages
  69
- Sending a Message
  70
- Email Mode
  70
- Mailbox Greeting
  71
- Changing Your Voicemail Code
  72
- Switching Voicemail On/Off
  73
- Transferring to Voicemail
  73
- Sending a Call to Voicemail
  73
13 Logging In/Out

75
- 13. Logging In/Out
  76
- Logging in
  77
- Logging out
  78
- Locking/Auto Locking
  78
- Unlocking
  78
- Changing Your Security PIN
  79
- Redirecting Calls
  
  81
  - 14. Redirecting Calls
    82
  - Follow Me
    83
    
    Follow Me to (Features Menu)
    84
    
    Follow Me (Status Menu)
    84
    
    Follow Me here (Features Menu)
    84
    
    Issue 05D (05 April
    85
  - Forwarding Calls
    85
    
    Default Short Codes
    86
    
    Forward Unconditional (Features Menu)
    87
    
    Forward Unconditional (Status Menu)
    87
    
    Forward on Busy/No Answer (Features Menu)
    88
    
    Forward on no Answer (Status Menu)
    88
    
    Forward on Busy (Status Menu)
    89
  - Do Not Disturb
    90
    
    DND On/Off (Features Menu)
    91
    
    DND off (Status Menu)
    91
    
    Do Not Disturb Exceptions
    91
  - Twinning
    92
    
    Mobile Twinning Control
    92
15 Groups

93
16 Button Features

99
- 16. Button Features
  100
- Editing Your Programmable Buttons
  101
- Abbreviated Dial
  101
- Absence Text
  101
- Account Code
  101
- Automatic Callback
  101
- Breakout
  101
- Call Park
  102
  - Call Forward All
    102
- Call Park to Other
  102
- Call Pickup
  102
- Call Pickup any
  102
- Drop Call
  102
- Flash Hook
  102
- Group BLF
  102
- Hunt Group Night Service
  103
- Internal Auto Answer
  103
- Paging
  103
- Ringer off
  103
- Self Administer
  103
- Send All Calls
  103
- Suppress Digits
  103
- User BLF
  103
17 Home Screen

105
- 17. Home Screen
  106
- Editing Your Home Screen
  107
- Abbreviated Dial
  108
- Absence Text
  108
- Auto Intercom
  108
- Call Forward All
  108
- Call Pickup
  108
- Call Pickup any
  108
- Self Administer
  108
- Send All Calls
  108
18 Phone Settings

109
- 18. Phone Settings
  110
- Mobile Twinning
  111
- Withhold Number
  111
- Redial Mode
  111
- En-Bloc Dialing
  112
- Ringer Controls
  112
  - Disabling the Ringer
    113
  - Visual Alerting
    113
  - Coverage Ring
    113
  - Ring Sound
    114
  - Ringer Volume
    115
  - Internal Auto Answer
    115
- Display Controls
  116
  - Display Brightness
    117
  - Last Call Duration Display
    117
  - Display Contrast
    117
  - Home Screen Display
    118
  - Call Timer Display
    118
  - Display Language
    119
  - Show Call Waiting
    119
  - Inactivity Timer (Auto Return)
    119
  - Quick Touch Lines
    120
- Volume and Sound
  121
  - Button Clicks
    121
  - Error Tones
    121
  - Ringer Volume
    121
  - Handset Volume
    122
  - Headset Volume
    122
  - Speaker Volume
    122
  - Automatic Gain Control
    122
  - Default Handsfree Audio Path
    122
- Backup/Restore
  123
  - Backup
    123
  - Restore
    123
- Debug Mode
  124
- Viewing Information
  124
19 Status Menu

127
- Do Not Disturb
  128
- Follow Me to
  128
- Follow Me here
  129
- Forward on Busy
  129
- Forward on no Answer
  130
- Forward Unconditional
  130
- Forwarded here
  130
- Group Membership
  131
- Group Service Status
  131
- Mobile Twinning
  131
- Parked Calls
  132
- System Alarms
  132
20 Short Codes

133
- 20. Short Codes
  134
- Hunt Group
  135
21 System Administration

137
- Checking the System Information
  138
- Setting the Date
  138
- Checking the Time Server Status
  139
- Issue 05D (05 April
  139
- Setting the Time
  140
- Setting the Time Offset
  140
- Shutting down the System
  141
- Managing Memory Cards
  142
- Reporting System Alarms
  143
22 Menus

145
- Features Menu
  146
- Status Menu
  148
- A Menu
  149
23 Glossary

151
- Abbreviated Ring
  152
- Appearance Button
  152
- Attention Ring
  152
- Auto Hold
  152
- Bridged Appearance Button
  152
- Call Appearance Button
  152
- Call Coverage Button
  152
- Coverage Ring
  152
- Do Not Disturb
  152
- Do Not Disturb Exceptions
  153
- Follow Me
  153
- Follow Me here
  153
- Follow Me to
  153
- Forward on Busy
  153
- Forward on no Answer
  153
- Forward Unconditional
  153
- Group
  154
- Idle Line Preference
  154
- Internal Twinning
  154
- Line Appearance Button
  154
- Logged out
  154
- Missed Call
  154
- Missed Group Call
  154
- Login Code
  154
- Mobile Twinning
  155
- Park Call
  155
- Park Slot Number
  155
- Ringing Line Preference
  155
- Short Codes
  155
- Small Community Network
  155
- System Administrator
  155
- System Phone User
  155
- Twinning
  155
- Index
  157

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Avaya IP Office 960 Seris User Manual

Avaya IP Office 960 Seris User Manual (150 pages)

Phone

Brand: Avaya | Category: IP Phone | Size: 0.9 MB

Table of Contents

Table of Contents
3
IP Office Page
5
1 Introduction

7
- Issue 03E (28 March
  7
- Important Safety Information
  9
- 9608 Telephone
  10
- 9620 Telephone
  11
- 9621 Telephone
  12
- 9630 Telephone
  13
- 9640 Telephone
  14
- 9641 Telephone
  15
- 9650 Telephone
  16
- Status Letters
  17
- Button Modules
  18
- Phone Keys
  19
- Touch Screen Operation
  19
- The Phone Stand
  20
2 Making Calls

21
- En-Bloc Dialing
  22
- Call Soft Key Options
  23
- Calling from the Contacts List
  24
- Calling from the Call Log/History
  24
- Redialling a Previous Number
  25
- Making a
  25
- Withholding Your Number
  25
- Adjust the Call Volume
  26
- Muting a Call
  26
- Ending Calls
  26
3 Answering Calls

27
- Answering Another Call
  28
- Divert a Call to Voicemail
  29
- Ignore an Incoming Call
  29
- Answering a
  29
- Call Pickup
  30
4 Redialling

31
- Redial (Last Dialed Mode)
  32
- Redial (Call Log Mode)
  32
- Selecting Your Redial Mode
  32
5 Holding and Parking Calls

33
- Holding Calls
  35
  - Holding a Call
    35
  - Taking a Call off Hold
    35
  - Switching between Calls
    35
  - Transfer a Held Call
    35
- Parking Calls
  36
  - Park Using the Menu
    36
  - Unpark (Status Menu)
    36
6 Transferring Calls

37
- Transfer to Voicemail
  38
- Transferring a Held Call
  38
7 Account Codes

39
- Forced Account Code Entry
  40
- Manual Account Code Entry
  40
8 Conference Calls

41
9 Headset/Handsfree Operation

45
- Headset Operation
  46
  - Headset Volume
    46
  - Default Handsfree Audio Path
    46
- Handsfree Speaker Operation
  47
  - Speaker Volume
    47
  - Default Handsfree Audio Path
    47
10 Contacts/Directory

49
- Managing External Contacts
  50
- Viewing Contacts Details
  51
- Make a Call from the Directory
  52
- Using the Directory for Other Functions
  52
- Adding a New Contact
  53
  - Add a Contact from the Call Log/History
    53
- Editing a Contact
  54
- Deleting a Contact
  54
11 Call Log/History

55
- Missed Calls
  56
- Accessing the Call Log/History
  57
- Making a Call
  57
- Viewing Call Details
  58
- Deleting a Record
  59
- Deleting All Records
  59
- Adding a Record to Your Contacts
  59
12 Voicemail

61
- Message Waiting Indication
  62
- Checking Messages
  63
- Sending a Message
  64
- Mailbox Greeting
  64
- Email Mode
  65
- Changing Your Voicemail Code
  65
- Voicemail On/Off
  66
- Transfer to Voicemail
  66
- Send a Call to Voicemail
  66
- Visual Voice
  66
13 Logging In/Out

67
- Default Short Codes
  68
- Logging in
  69
- Logout
  70
- Lock
  70
- Unlock
  70
- Auto Lock
  71
- Changing Your Security PIN
  71
14 Redirecting Calls

73
- Follow Me
  75
- Forwarding Calls
  77
- Do Not Disturb
  82
  - DND On/Off (Features Menu)
    83
  - DND off (Status Menu)
    83
  - Do Not Disturb Exceptions
    83
- Twinning
  84
  - Mobile Twinning Control
    84
15 Groups

85
- Group Membership
  87
  - Group Membership On/Off (Status Menu)
    87
  - Group Membership On/Off (Features Menu)
    87
- Group Service Status and Fallback
  88
16 Button Features

91
- Fixed Buttons
  92
- Editing Your Programmable Buttons
  93
- Abbreviated Dial
  94
- Absence Text
  94
- Account Code
  94
- Automatic Callback
  94
- Breakout
  94
- Call Forward All
  94
- Call Park
  95
- Call Park to Other
  95
- Call Pickup
  95
- Call Pickup any
  95
- Drop Call
  95
- Flash Hook
  95
- Group BLF
  96
- Hunt Group Night Service
  96
- Internal Auto Answer
  96
- Paging
  96
- Ringer off
  96
- Self Administer
  96
- Send All Calls
  96
- Supress Digits
  97
- User BLF
  97
17 Phone Settings

99
- Mobile Twinning
  101
- Withhold Number
  101
- Redial Mode
  101
- En-Bloc Dialing
  102
- Auto Lock
  102
- Ringer Controls
  103
  - Disabling the Ringer
    104
  - Visual Alerting
    104
  - Coverage Ring
    104
  - Ring Sound
    105
  - Ringer Volume
    106
  - Internal Auto Answer
    106
- Display Controls
  107
  - Display Brightness
    108
  - Display Contrast
    108
  - Last Call Duration Display
    108
  - Call Timer Display
    109
  - Display Language
    110
  - Show Call Waiting
    110
  - Inactivity Timer (Auto Return)
    110
  - Quick Touch Lines
    111
- Volume and Sound
  112
  - Button Clicks
    112
  - Error Tones
    112
  - Ringer Volume
    112
  - Handset Volume
    113
  - Headset Volume
    113
  - Speaker Volume
    113
  - Automatic Gain Control
    113
  - Default Handsfree Audio Path
    114
- Backup/Restore
  115
  - Backup
    115
  - Restore
    115
- Status Menu
  
  117
  - Do Not Disturb
    118
  - Follow Me to
    118
  - Follow Me here
    119
  - Forward on Busy
    119
  - Forward on no Answer
    120
  - Forward Unconditional
    120
  - Forwarded here
    120
  - Group Membership
    121
  - Group Service Status
    121
  - Mobile Twinning
    121
  - Parked Calls
    122
  - System Alarms
    122
19 Short Codes

123
- Hunt Group
  125
20 System Administration

127
- Checking the System Information
  128
- Setting the Date
  128
- Checking the Time Server Status
  129
- Setting the Time
  130
- Setting the Time Offset
  130
- System Shutdown
  131
- Memory Card Management
  132
- System Alarms
  133
- Features Menu
  136
- Status Menu
  137
- A Menu
  138
22 Glossary

139
- Abbreviated Ring
  140
- Appearance Button
  140
- Attention Ring
  140
- Auto Hold
  140
- Bridged Appearance Button
  140
- Call Appearance Button
  140
- Call Coverage Button
  140
- Coverage Ring
  140
- Do Not Disturb
  140
- Do Not Disturb Exceptions
  141
- Follow Me
  141
- Follow Me here
  141
- Follow Me to
  141
- Forward on Busy
  141
- Forward on no Answer
  141
- Forward Unconditional
  141
- Group
  142
- Idle Line Preference
  142
- Internal Twinning
  142
- Line Appearance Button
  142
- Logged out
  142
- Login Code
  142
- Missed Call
  142
- Missed Group Call
  142
- Mobile Twinning
  142
- Park Call
  143
- Park Slot Number
  143
- Ringing Line Preference
  143
- Short Codes
  143
- Small Community Network
  143
- System Administrator
  143
- System Phone User
  143
- Twinning
  143
- Index
  145

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