Chapter 19: Voicemail; Message Waiting Indication - Avaya 9500 Series User Manual

Chapter 19: Voicemail

If your telephone system includes a voicemail server, pressing the
voicemail. Your system administrator can configure whether that access uses either spoken prompts
from the voicemail server or visual menus on the phone called 'visual voice'. This guide assumes
the default operation of using the visual voice menus.
This guide covers just the visual voice functions that you can use from the phone's menus. For the
full range of mailbox controls that you may be able to use, contact your system administrator for the
mailbox user guide appropriate to the type of voicemail server and mailbox mode that your system
uses.
Related links

Message Waiting Indication

Accessing the Visual Voice Menus
Checking Messages Using Visual Voice
Leaving a Message
Using Voicemail Email
Recording Your Mailbox Greeting
Record Your Name
Changing Your Voicemail Code
Switching Voicemail On/Off
Transferring a Call to Voicemail
Sending an Incoming Call to Your Mailbox
Voicemail Short Codes
Message Waiting Indication
The message lamp on your phone is used to indicate when you have new messages in your
voicemail mailbox.
The system administrator can also configure it so that you receive new message waiting
indications for hunt groups or other users.
Related links
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9500 Series Phone User Guide
Comments on this document? infodev@avaya.com
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MESSAGE button accesses
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