Conference Short Codes - Avaya 9500 Series User Manual

Conferencing
Highligh Other conditions in priority
ted Call order
Held Connected call
Call
Held pending transfer call
Held calls
Held Connected call
Pending
Transfer
Call
Held calls
To change which call is currently highlighted:
1. Use the up and down cursor keys to select the current highlighted call appearance. This
can be done without affecting any currently connected or held calls.
• The currently highlighted button is shown by a white border around the button label.
• The soft keys at the bottom of the display automatically change to reflect actions that
can be performed on the call, if any, associated with the currently highlighted button.
Related links
Conferencing on page 65

Conference Short Codes

Short codes are numbers that you can dial to enable and disable various features. The following
are default short codes that may be available. However, your system administrator can remove
and change the short codes available to you or all users. To use a short code, you may have to
put your currently call on hold.
These are useful as they can be dialed from any phone on the system. For example, this allows
you to login at a basic analog extension and still control a number of features.
Some short codes require you to enter some information when you dial them, typically an
extension number. That is indicated by N in the short codes shown below.
Conference
• Conference Held Calls: *47 – Start a conference between yourself and any calls that you
have on hold.
May 2020
Result when Conf is pressed:
Conferences the held call and
the connected call. Any other
held calls including held
pending transfer are unaffected.
Conferences the held and held
pending transfer call. All other
held calls are unaffected.
Conferences with all other held
calls.
Conferences the held pending
transfer call to a connected call.
Any other held calls are
unaffected.
Conferences the call held
pending transfer with all other
held calls.
9500 Series Phone User Guide
Comments on this document? infodev@avaya.com
Current Held Held
Call Calls Pending
Transfer
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