Avaya 9500 Series User Manual page 44

Forwarding Calls
- Switch Forward Unconditional On: *01 – Switch on 'forward unconditional.' A destination
must have been set.
- Switch Forward Unconditional Off: *02
- Include Hunt Group Calls in Forward Unconditional: *50
- Exclude Hunt Group Calls from Forward Unconditional: *51
• Forward on Busy/No Answer:
- Set the Forward On Busy/No Answer Destination: *57*N# – Set the destination number
(N) for 'forward on busy' and 'forward on no answer.' If no number has been set, those
functions use the 'forward unconditional' number if set.
- Switch Forward On Busy On: *03
- Switch Forward On Busy Off: *04
- Switch Forward on No Answer On: *05
- Switch Forward on No Answer Off: *06
• Cancel All Forwarding: *00 – Switch off any forwarding (includes 'forward unconditional,'
'forward on busy,' 'forward on no answer,' 'follow me,' and 'do not disturb').
Related links
Forwarding Calls
May 2020
on page 39
9500 Series Phone User Guide
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