Chapter 2: Making Calls; Making A Call - Avaya 9500 Series User Manual

Chapter 2: Making Calls

The phone provides a number of ways to make calls.
At its simplest, just dial the number required. When answered, continue handsfree or lift the handset
if required.
Related links

Making a Call

on page 17
Making Additional Calls
Calling from Your Contacts
Calling from the Call Log
Redialling a Previous Number
Making a Page Call
Busy Indication on page 21
En-Bloc Dialing on page 22
Withholding Your Number
Adjusting the Call Volume
Muting a Call on page 24
Ending Calls on page 24
Making a Call
If you are not already on a call, then you can just dial the number.
Procedure
With no connected call, start dialing:
• The first available appearance button is automatically selected for the call.
• The call uses either the phone's speaker or headset depending on the phone's default
handsfree audio setting. To switch to the handset, just lift the handset.
• If the number you dial matches a user or group on the telephone system, the directory name is
shown and the call starts altering them. Otherwise, as soon as there are enough digits the
phone will be connected to an external telephone line.
• If the call is to an internal user, and they do not answer, you can set a callback by pressing
CallBack and then ending the call by pressing Drop. When a callback is set, the next time a
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9500 Series Phone User Guide
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