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Crestron DTT-18
Problem Solving
• DTT-18: DualTouch™ Technology Touchpanel
18
Rear of DTT-18
CAUTION: When attaching the DTT-18 to an alternate mounting platform, be sure
to follow all instructions supplied by the manufacturer.
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
DTT-18 Troubleshooting
TROUBLE
DTT-18 does not
DTT-18 is not
function.
receiving power. The
Power LED is off.
DTT-18 is not
receiving power. The
Power LED is on.
Multiple images
Video cable is
displayed.
extended.
White color appears off-
Colors are not set up
white.
correctly.
VGA display ripples or
Pitch and/or phase
shows a moiré pattern.
misadjusted.
DualTouch™ Technology Touchpanel
Alternate Mounting
Platform
POSSIBLE
CORRECTIVE ACTION
CAUSE(S)
Verify cable connections and power to
unit.
Check contrast, brightness and
backlight controls. Refer to page 13, 14
and 16.
Verify the DVI/VGA switch is in the VGA
position.
Use video cable without extensions.
Return to factory settings or adjust
colors as necessary.
Adjust pitch and/or phase. Refer to
page 14.
Operations Guide – DOC. 6290
M4 Screws
4 mm wide
100 mm
0.7 mm pitch
10 mm maximum length
70 mm Opening for
Bearing Hub and Cable
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