Customer Support - Canon MultiPASS C755 User Manual

Customer Support

Your MultiPASS is designed with the latest technology to provide trouble-free operation.
If you encounter a problem with the unit's operation, try to solve it by using the
information in Chapter 13, Troubleshooting . If you cannot solve the problem or if you
think your MultiPASS needs servicing, contact the Customer Care Center.
Getting Help From Canon
Canon Computer Systems, Inc. offers a full range of customer technical support*
options:
• For e-mail technical support, the latest driver downloads and answers to frequently
asked questions (www.ccsi.canon.com)
• 24-hour, 7-day-a-week automated support for troubleshooting issues on most current
products (1-800-423-2366)
• 24-hour, Fax-On-Demand System for product specifications and technical information
(1-800-526-4345)
• Free technical support Monday–Saturday for products still under warranty**
(1-757-413-2848)
• Technical support 7 days a week for products no longer under warranty, for $24.99
per call (1-800-423-2366), or for $2.50 per minute, to a maximum of $25.00 per call
(1-900-246-1200)
Note: Within Canada, call for technical support 24 hours a day, 7 days a week
(1-800-OK-CANON)
*Support program specifics subject to change without notice.
**Refer to individual product information for warranty details.
Chapter 1
1-7
Introduction