Page 1 User’s Manual...
Page 2 Canon Computer Systems, Inc. has reviewed this User’s Guide thoroughly in order to make it an easy to use guide for your Canon MultiPASS C755 system. All statements, technical information, and recommendations in this guide and in any guides or related...
Page 3: Connection Of The Equipment
Canon recommends an individual line following industry standards, e.g. the 2500 (Touch Tone) or 500 (Rotary/Pulse Dial) telephones. A dedicated extension off a PBX unit without “Call Waiting” can be used with your MultiPASS C755 peripheral. Key telephone systems are not recommended because they send non-standard signals to individual telephones for ringing and special codes, which may cause a fax error.
Page 4: In Case Of Equipment Malfunction
User’s Guide, disconnect the equipment from the telephone line or unplug the power cord. The telephone line should not be reconnected or the power cord plugged in until the problem is completely resolved. Users should contact Canon Authorized Service Facilities for servicing of equipment. Information regarding Authorized Service Facility locations can be obtained by calling the Canon Computer Systems Customer Care Center.
Page 5 To automatically enter this information into your MultiPASS C755 peripheral, follow the instructions in Chapter 3 of this User’s Guide. Preface Canon U.S.A.
Page 6: Users In Canada
Canon recommends an individual line following industry standards [e.g., the 2500 (touch tone) or 500 (rotary/pulse dial) telephones]. A dedicated extension off a PBX without “Camp On” signals is also permissible with your MultiPASS C755. Key telephone systems are not recommended because they send non-standard signals to individual telephones for ringing and special codes, which may cause a fax error.
Page 7 Ringer Equivalence Numbers of all the devices does not exceed 5. The REN of this product is 0.3. Preface CANON CANADA INC. 1-800-263-1121 24 HOURS A DAY, SEVEN DAYS A WEEK...
Page 8: Table Of Contents
Contents Chapter 1: Introduction Welcome ...1-2 Main Features of the MultiPASS...1-3 Using Your Documentation ...1-5 How to Use This Guide...1-5 Type Conventions Used in This Guide ...1-6 Customer Support...1-7 Important Safety Instructions ...1-8 Chapter 2: Setting Up Choosing a Location for the MultiPASS ...2-2 Dimensions ...2-2 Unpacking the MultiPASS...2-2 Do You Have Everything?...2-2...
Page 9 Printable Areas ...5-3 Selecting Print Media...5-4 Setting the Paper Thickness Lever...5-6 Loading Paper ...5-6 Loading Envelopes ...5-7 Using Canon Specialty Print Media ...5-9 Specialty Print Media Guidelines...5-9 Printing on High Resolution Paper ...5-10 Using the Cleaning Sheet...5-10 Printing on Banner Paper ...5-11 Chapter 6: Speed Dialing What is Speed Dialing? ...6-2...
Page 10 Dialing Methods ...7-5 Sending Methods...7-6 Memory Sending...7-6 Manual Sending...7-7 Canceling Sending...7-9 Redialing When the Line is Busy...7-10 Manual Redialing ...7-10 Canceling Manual Redialing...7-10 Automatic Redialing...7-10 What is Automatic Redialing?...7-10 Canceling Automatic Redialing...7-10 Setting the Options for Automatic Redialing ...7-11 Sequential Broadcasting...7-13 Sending a Document to More Than One Destination ...7-13 Sending a Document Using Group Dialing...7-14 Delayed Sending ...7-15...
Page 11 Receiving in Color...8-16 Setting Color Reception...8-16 Receiving While Registering, Copying, or Printing...8-17 Receiving Faxes in Memory When a Problem Occurs...8-17 Canceling Receiving ...8-17 Chapter 9: Special Features Special Dialing ...9-2 Dialing Through a Switchboard ...9-2 Dialing an Overseas Number (With Pauses)...9-2 Switching Temporarily to Tone Dialing...9-3 Chapter 10: Making Copies Documents You Can Copy ...10-2...
Page 12 Chapter 13: Troubleshooting If You Cannot Solve the Problem ...13-2 Clearing Jams...13-3 Jams in the ADF ...13-3 Jams in the Multi-Purpose Tray...13-4 LCD Messages ...13-5 Printing Problems ...13-13 Print Quality Problems ...13-15 Color Printing and Color Copying Problems...13-17 Paper Feeding Problems ...13-18 Faxing Problems...13-20 Sending Problems ...13-20 Receiving Problems...13-21...
Page 13 This chapter introduces you to your MultiPASS. You will find a summary of its features and details on how to use this guide. Welcome ...1-2 Main Features of the MultiPASS ...1-3 Using Your Documentation ...1-5 How to Use This Guide ...1-5 Type Conventions Used in This Guide...1-6 Customer Support ...1-7 Important Safety Instructions ...1-8...
Page 14: Welcome
Welcome Thank you for purchasing the Canon MultiPASS C755 peripheral (hereafter referred to as the MultiPASS peripheral). The MultiPASS is a complete multifunction system for your home or small office. It combines the following essential office machines into a single, convenient, compact desktop unit: •...
Page 15: Main Features Of The Multipass
Main Features of the MultiPASS Color Printer Features • Canon Bubble Jet (BJ) printing for first-rate crisp printing, vibrant colors, and simple maintenance • 1440 (horizontal) 720 (vertical) dpi high-resolution color printing at exceptional speed • Wide variety of print media available for printing (e.g. glossy paper, transparencies, back print film, etc.)
Page 16 Color Copier Features • Color copying • Black & white copying—up to 99 copies • 180-dpi or 360-dpi high-resolution copying (single copies) • Copy reduction—70%, 80%, or 90% • Copy enlargement in COLOR SNAPSHOT mode—150% or 200% Color Scanner Features •...
Page 17: Using Your Documentation
Your MultiPASS includes the following documentation to help you use your MultiPASS quickly and easily: • MultiPASS C755 User’s Guide (this guide): Provides detailed information on how to set up, operate, maintain, and troubleshoot your MultiPASS. • MultiPASS Suite for Windows MultiPASS to print, fax, and scan from within your PC’s Windows...
Page 18: Type Conventions Used In This Guide
Type Conventions Used in This Guide Please read the list below of symbols, terms, and abbreviations used in this guide. A complete glossary of terms is included at the end of this guide. Cautions tell you how to avoid actions that could injure you or damage your MultiPASS.
Page 19: Customer Support
MultiPASS needs servicing, contact the Customer Care Center. Getting Help From Canon Canon Computer Systems, Inc. offers a full range of customer technical support* options: • For e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.ccsi.canon.com)
Page 20: Important Safety Instructions
• Do not allow small objects (such as pins, paper clips, or staples) to fall into the MultiPASS. If something does fall into it, unplug the unit immediately and contact your local authorized Canon dealer representative. • To avoid spillage in or around the unit, do not eat or drink near the unit. If you spill liquid or if any substance falls into the unit, unplug the unit immediately and contact the Customer Care Center.
Page 21 If you notice anything unusual (smoke, strange odors, noises) around the MultiPASS, unplug the unit immediately. Contact your local authorized Canon dealer representative. • Do not allow anything to rest on the power cord, and do not place the unit where the cord will be walked on.
Page 22 If you are not sure of the type of power available, consult your local authorized Canon dealer representative or your local power company. • Use only the power cord that came with the unit. Using a longer cord or extension cord can cause the unit to malfunction.
Page 23: Chapter 2 Setting Up
This chapter explains how to prepare your MultiPASS for use. Choosing a Location for the MultiPASS...2-2 Dimensions...2-2 Unpacking the MultiPASS ...2-2 Do You Have Everything? ...2-2 Removing Shipping Materials ...2-4 Assembling the MultiPASS ...2-5 Making Connections ...2-6 Connecting the Telephone Line and Telephone, Answering Machine, or Data Modem...2-6 Connecting the MultiPASS to Your PC...2-7 Connecting the Power Cord ...2-8...
Page 24: Choosing A Location For The Multipass
• STAND-ALONE FAX MANUAL • MultiPASS SUITE SOFTWARE/PRINTER DRIVER CD-ROM • LIMITED WARRANTY CARD The following items are in MultiPASS SUITE SOFTWARE/PRINTER DRIVER CD-ROM: • MultiPASS C755 USER’S GUIDE (this guide) • MultiPASS SUITE FOR WINDOWS SOFTWARE USER’S GUIDE Setting Up Chapter 2...
Page 25 MultiPASS to a PC. (1 p. 2-7) • Important! Save your sales receipt for proof of purchase in case your unit requires warranty service. Chapter 2 BJ TANKS (BCI-3eBK / BCI-3eC / BCI-3eM / BCI-3eY) TELEPHONE LINE OUTPUT TRAY MultiPASS C755 UNIT Setting Up POWER CORD...
Page 26: Removing Shipping Materials
Removing Shipping Materials The MultiPASS has been packed with protective material to protect it during shipping. Remove this material as follows and keep it in case you need to transport the unit in the future: Remove all shipping tapes from the MultiPASS.
Page 27: Assembling The Multipass
Assembling the MultiPASS Assemble the MultiPASS as follows: To see how the MultiPASS will look fully assembled, 1 Main Components of the MultiPASS , p. 2-9. Hold the document support so that it curves toward the back of the unit and fit the tabs of the support into the slots above the ADF.
Page 28: Making Connections
Making Connections Connecting the Telephone Line and Telephone, Answering Machine, or Data Modem The MultiPASS has two jacks on the back for connection of the telephone line and an external device, such as a telephone, answering machine, or data modem. If you only have one telephone line and plan to use the MultiPASS for receiving both faxes and voice calls, you will need to connect a telephone and/or an answering machine to the unit.
Page 29: Connecting The Multipass To Your Pc
-or- • A USB cable no longer than 16.4 feet (5 meters) You can purchase either of these cables from your local authorized Canon dealer. You only need to connect one of the above cables. Connect the appropriate cable as shown below:...
Page 30: Connecting The Power Cord
Connecting the Power Cord Before connecting the power cord, read the guidelines in Important Safety Instructions . (1 p. 1-8) Connect the power cord as follows: Connect the supplied power cord to the power cord connector on the back of the MultiPASS.
Page 31: Main Components Of The Multipass
Main Components of the MultiPASS Before using your MultiPASS, take a few moments to look over the unit and become familiar with its components. Front View ADF (AUTOMATIC DOCUMENT FEEDER) and PRINTER COVER Holds documents to be scanned. PAPER GUIDE Keeps print media in position.
Page 32: Back View
Back View POWER CORD CONNECTOR Inside View PRINTER COVER CARTRIDGE HOLDER 2-10 Setting Up PARALLEL INTERFACE PORT USB PORT TELEPHONE/ ANSWERING MACHINE/ DATA MODEM JACK TELEPHONE LINE JACK Chapter 2...
Page 33: Operation Panel
Operation Panel Numeric Buttons Enter numbers when dialing or registering fax/telephone numbers. Also enter characters when registering names. Redial /Pause OPER SYMBOLS Tone Displays messages and prompts during operation. Also displays selections, text, numbers, and names when registering information. Redial/Pause Button (1 pp. 7-10, 9-2) Redials the last number that was dialed with the numeric buttons.
Page 34: One-Touch Speed Dialing/Special Function Buttons
One-Touch Speed Dialing/Special Function Buttons The buttons on the right of the operation panel have the following two functions: • One-Touch Speed Dialing Buttons (1 p. 6-5) The buttons marked 01 to 12 can be used to dial fax/telephone numbers pre- registered under these buttons.
Page 35: Installing The Bj Cartridge
Installing the BJ Cartridge Install the BJ cartridge as explained in this section. For additional information on BJ cartridges and tanks, and for instructions on replacing, 1 BJ Cartridge , p. 12-6. Guidelines To ensure optimum performance of your BJ cartridges and tanks, follow these guidelines: •...
Page 36: Installing The Bj Cartridge In The Multipass
Installing the BJ Cartridge in the MultiPASS When there is no BJ cartridge installed in the MultiPASS, the LCD displays PUT IN CARTRIDGE. Follow these steps to install the BJ cartridge: Make sure the MultiPASS is plugged in. Open the document tray. Lift the handle to open the printer cover.
Page 37 Raise the blue cartridge lock lever on the cartridge holder. Remove the Color BJ cartridge from its package, then remove the orange protective cap q and the protective tape w. • Discard the cap and tape. Never attempt to reattach them to the BJ cartridge print head.
Page 38 Start with the Yellow BJ tank. Remove the packing film by pulling on the orange tape q. Then grip the bottom of the BJ tank and twist off the orange protective cap in the direction shown w. • Carefully remove the packing film taking care not to remove the label from the BJ tank.
Page 39: Loading Paper
Loading Paper This section describes how to load plain paper in the multi-purpose tray so that you can begin using your MultiPASS. For complete details on the different print media you can use and instructions for selecting and loading other print media, 1 Chapter 5, Paper Handling . Paper Guidelines •...
Page 40 • Do not leave paper stacked in the multi-purpose tray for long periods of time since it may bend or curl over time, and cause paper jams or misfeeding problems. • Certain environmental conditions, such as extreme temperatures or humidity, can cause some print media to misfeed in the multi-purpose tray.
Page 41: Loading Paper In The Multi-Purpose Tray
Loading Paper in the Multi-Purpose Tray Load paper in the multi-purpose tray as follows: Make sure the paper thickness lever is set to p (up). For details, 1 p. 5-6. Raise the paper rest until stops q, then move the paper guide to the left to match the size of your paper w.
Page 42: Testing The Multipass
Testing the MultiPASS After you have assembled the MultiPASS, installed the BJ cartridge, and loaded the paper, you can make sure the MultiPASS is printing properly by making several copies of a document. For instructions, 1 Chapter 10, Making Copies . If you have problems printing, 1 Chapter 13, Troubleshooting .
Page 43: Chapter 3 Registering Information
This chapter describes the methods and guidelines for entering information in the MultiPASS. You will also find instructions for entering the sender information which is required before using your unit. Methods of Registering Information in the MultiPASS ...3-2 Guidelines for Entering Numbers, Letters, and Symbols...3-3 Correcting a Mistake ...3-5 Registering Required Sender Information ...3-6 What is Sender Information?...3-6...
Page 44: Methods Of Registering Information In The Multipass
Methods of Registering Information in the MultiPASS To customize the MultiPASS to your particular needs, you can adjust the general operation, sending, receiving, printing, system settings, and speed dialing settings. There are two methods of adjusting these settings: Method 1: Using the MultiPASS operation panel You can adjust settings directly via the operation panel of the MultiPASS.
Page 45: Guidelines For Entering Numbers, Letters, And Symbols
Guidelines for Entering Numbers, Letters, and Symbols When you come to a step that requires you to enter a name or number, refer to the table below to determine which numeric button to press for the character you want. Button Letters ( A B C a b c D E F d e f...
Page 46 Entering Letters Press to switch to letter mode (:A). Tone Press the numeric button that contains the letter you want. • Press repeatedly until the letter you want appears. Each button cycles through the letters it contains. • If you are unsure which button to press for the letter you want, 1 p.
Page 47: Correcting A Mistake
Memory Reference under the incorrect character. Use the numeric buttons to enter the correct character over the incorrect character. When you have finished making corrections, press to register your new entry. Chapter 3 to move the cursor Registering Information CANEN CANON...
Page 48: Registering Required Sender Information
TELEPHONE BOOLE (945 13) 51617 – FAX 123456 Our Ref. 350/PJC/EAC DESTINATION If you used memory sending and dialed the fax number using one- touch or coded speed dialing, the other party’s name appears here. CANON CANADA PAGE NUMBER The page number of the fax. Chapter 3...
Page 49: Registering Sender Information
Registering Sender Information Follow this procedure to set the current date and time, register the fax/telephone number for your MultiPASS, and register your name or company name: Function Press Press Data Registration Press three times. • The date and time currently set for the unit are displayed.
Page 50: Printing A List To Check The Sender Information
OFFHOOK ALARM VOLUME CONTROL CALLING VOLUME KEYPAD VOLUME ALARM VOLUME LINE MONITOR VOL. RX CALL LEVEL TEL LINE TYPE Registering Information to select USER DATA LIST. CANON ***************************** USER’S DATA LIST ***************************** 123 4567 CANON OUTSIDE IMAGE STANDARD HIGH TOUCH TONE...
Page 51: Setting The Telephone Line Type
Setting the Telephone Line Type Before using your MultiPASS to make calls or send documents, you need to make sure the telephone line type setting of your unit matches the telephone line you have. If you are unsure of the type of telephone line you have, check with your local telephone company.
Page 52 3-10 Registering Information Chapter 3...
Page 53: Chapter 4 Document Handling
This chapter gives details on the requirements for documents you load into the MultiPASS. Whether you are sending, copying, or scanning a document, read this section carefully for information on the types of documents you can load, and instructions on loading documents for your specific needs. Document Requirements ...4-2 Scanned Area of a Document ...4-3 Loading Documents ...4-3...
Page 54: Document Requirements
Document Requirements The documents you load into the ADF for sending, copying, and scanning must meet the requirements shown in the table below. Depending on your document, select automatic or manual document feed with the document feed lever located at the top of the operation panel. a (Automatic Document Feed) Type of Multipage documents of the same...
Page 55: Scanned Area Of A Document
Scanned Area of a Document The shaded area in the illustration below shows the scanned area of a document. Make sure your document’s text and graphics are within this area. MAX. 0.18" (MAX. 4.5 mm) Loading Documents Follow this procedure to load documents into the ADF: Open the document tray.
Page 56 Adjust the document guides to the width of the document. Gently insert the document, face down (the top document first), into the ADF until you hear a beep. • Tap multipage documents on a flat surface to even the edges before inserting them into the ADF.
Page 57: Problems With Multipage Documents
Problems With Multipage Documents If you have trouble feeding multipage documents into the ADF, remove the stack and tap it on a flat surface to even the edges. Then “slant” the stack so that its front edge is bevelled and insert the stack into the ADF. Make sure the document meets the document requirements.
Page 58 Document Handling Chapter 4...
Page 59: Chapter 5 Paper Handling
Selecting Print Media ...5-4 Setting the Paper Thickness Lever ...5-6 Loading Paper...5-6 Loading Envelopes...5-7 Using Canon Specialty Print Media ...5-9 Specialty Print Media Guidelines...5-9 Printing on High Resolution Paper ...5-10 Using the Cleaning Sheet ...5-10 Printing on Banner Paper ...5-11...
Page 60: Print Media Requirements
Print Media Requirements You can stack the following media in the multi-purpose tray: Print Media Size Plain paper Letter (8.5 11 in./ 215.9 279.4 mm) Legal (8.5 14 in./ 215.9 355.6 mm) (8.27 11.69 in./ 297 mm) Envelopes U.S. Commercial No.
Page 61: Printable Areas
Please note that the term “printing area” represents both the recommended area for optimum print quality and the entire area where the MultiPASS can technically print. Printing area (light shade): Canon recommends that you print within this area. Printable area (dark shade): The area in which it is possible to print. However, 1.26"...
Page 62: Selecting Print Media
The connected sheets are divided by perforations and you can print from two to six sheets at a time. Canon Banner Paper is specially designed for use with Bubble Jet printers and produces bright and vivid color images.
Page 63 High Gloss Photo Film HG-201 Canon High Gloss Photo Film HG-201 features a bright white finish that lends striking visual power to charts, graphs, and photographic images. It creates a sharper and more vivid color output than is possible with coated paper. Use of this film gives your presentation materials and graphics a professional look.
Page 64: Setting The Paper Thickness Lever
Setting the Paper Thickness Lever The paper thickness lever adjusts the gap between the print head and the print media to suit the print media’s thickness. Before printing, be sure to set the paper thickness lever. For details on which position to set the paper thickness lever for the print media you are using, 1 p.
Page 65: Loading Envelopes
Loading Envelopes You can load up to 10 envelopes in the multi-purpose tray for automatic feeding into the MultiPASS. For details on the types of envelopes you can load, 1 p. 5-4. Follow this procedure: Make sure the paper thickness lever is set to (down).
Page 66 Insert the stack of envelopes into the multi-purpose tray until it stops q, so that the right edge of the stack is aligned with the right side of the multi- purpose tray. Slide the paper guide snugly against the left edge of the stack w.
Page 67: Using Canon Specialty Print Media
Specialty Print Media Guidelines Be sure to read any instructions that come with your Canon specialty print media, as these provide important information on how to achieve the highest print quality.
Page 68: Printing On High Resolution Paper
Printing on High Resolution Paper To load high resolution paper in the MultiPASS, follow the same procedure as for loading paper in the multi-purpose tray. (1 p. 2-19) Some types of high resolution paper require you to clean the MultiPASS’ rollers after using a package of this paper.
Page 69: Printing On Banner Paper
Printing on Banner Paper Banner paper is a continuous sheet of paper with perforations at equal distances along its length, where it can be cut to the length required. For best results, use Canon Banner Paper. To set up a print job on banner paper, you must decide on the number of sheets you need.
Page 70 Make sure the paper thickness lever is set to (down). • For details, 1 p. 5-6. Cut the banner paper along one of the perforations to the length required. • Your banner can be up to six sheets (66 inches/1676 mm) long. Place the banner paper behind the unit on a flat surface.
Page 71 Insert the first sheet into the multi- purpose tray until it stops q, so that the right edge of the sheet is aligned with the right side of the multi-purpose tray. Slide the paper guide against the left edge of the sheet, leaving a 0.04 inch (1 mm) gap between the paper guide and the edge of the sheet w.
Page 72 5-14 Paper Handling Chapter 5...
Page 73: Chapter 6 Speed Dialing
This chapter describes how to register and use the speed dialing features of your MultiPASS. What is Speed Dialing?...6-2 Speed Dialing Methods ...6-2 One-Touch Speed Dialing ...6-3 Registering Numbers for One-Touch Speed Dialing ...6-3 Using One-Touch Speed Dialing ...6-5 Coded Speed Dialing...6-6 Registering Numbers for Coded Speed Dialing ...6-6 Using Coded Speed Dialing ...6-8 Group Dialing ...6-9...
Page 74: What Is Speed Dialing
What is Speed Dialing? Speed dialing allows you to streamline and customize dialing procedures by registering a fax/telephone number and name under a button or code. You can then dial that number by pressing only one or a few buttons. Speed Dialing Methods The three speed dialing methods available with your MultiPASS are as follows: One-Touch Speed Dialing (2 p.
Page 75: One-Touch Speed Dialing
One-Touch Speed Dialing Registering Numbers for One-Touch Speed Dialing One-touch speed dialing allows you to dial a fax/telephone number at the press of one button. You can register up to 12 fax/telephone numbers; one for every one-touch speed dialing button on the operation panel. You can also register fax/telephone numbers for one-touch speed dialing from the MultiPASS Suite.
Page 76 You can print the 1-Touch Spd Dial List showing all the numbers and names registered for one-touch speed dialing (1 p. 6-13). Keep this list near your MultiPASS so you can refer to it easily when dialing. Speed Dialing TEL=20 545 8545_ DATA ENTRY OK NAME Canon EUROPA DATA ENTRY OK 12/27 FaxTel Chapter 6...
Page 77: Using One-Touch Speed Dialing
Using One-Touch Speed Dialing To use this feature, you must first register a number for one-touch speed dialing. (1 p. 6-3) Follow this procedure to send documents using one-touch speed dialing: Open the document tray. Adjust the document feed lever for the document you are loading.
Page 78: Coded Speed Dialing
Coded Speed Dialing Registering Numbers for Coded Speed Dialing Coded speed dialing allows you to dial a fax/telephone number by pressing only three buttons. First you press Coded Dial and then you enter a two-digit code under which you have registered a fax/telephone number. You can register up to 100 fax/telephone numbers for coded speed dialing.
Page 79 You can print the Coded Speed Dial List showing all the numbers and names registered for coded speed dialing (1 p. 6-13). Keep this list near your MultiPASS so you can refer to it when dialing. Chapter 6 TEL=3 3758 2111_ DATA ENTRY OK NAME Canon Inc. DATA ENTRY OK A02= 12/27 FaxTel Speed Dialing...
Page 80: Using Coded Speed Dialing
Using Coded Speed Dialing To use this feature, you must first register a number for coded speed dialing. (1 p. 6-6) Follow this procedure to send documents using coded speed dialing: Open the document tray. Adjust the document feed lever for the document you are loading.
Page 81: Group Dialing
Group Dialing Creating Groups If you frequently send the same document to several destinations, you can create a group of these destinations and register them under a speed dialing button or code. This enables you to press a single one-touch speed dialing button, or press Coded Dial and enter a two-digit code to send the same document to all the destinations in the group.
Page 82 To register a group under a coded speed dialing code: Coded Dial Press , then use the numeric buttons to enter the code under which you want to register the group (00 to 99). • If a coded speed dialing code has already been registered, CODED SPEED or GROUP DIAL appears.
Page 83 You can print the Group Dial List showing all the numbers and names registered for group dialing (1 p. 6-13). Keep this list near your MultiPASS so you can refer to it when dialing. Chapter 6 NAME Canon GROUP 2_ :1 DATA ENTRY OK 04=1-TOUCH SPD 12/27...
Page 84: Using Group Dialing
Using Group Dialing To use this feature, you must first register a group of fax numbers for one-touch or coded speed dialing. (1 p. 6-9) Follow this procedure to send a document to a group of destinations registered under a one-touch speed dialing button or coded speed dialing code: Open the document tray.
Page 85: Speed Dialing Lists
Speed Dialing Lists You can print lists of destinations registered for one-touch and coded speed dialing, and group dialing. Keep these lists near your MultiPASS so you can refer to them when dialing. Printing Speed Dialing Lists Follow this procedure to print speed dialing lists: Function Press Press...
Page 86: Coded Speed Dial List
03 3758 2111 516p488 6700 81 773 3173 UNSORTED LIST: DESTINATIONS LISTED IN CODE ORDER. Group Dial List 12/27/2000 17:23 FAX 123 4567 03] Canon GROUP 2 21] Canon GROUP 1 6-14 Speed Dialing CANON *********************************** CANON 1-TOUCH SPD DIAL LIST...
Page 87: Chapter 7 Sending Faxes
This chapter describes how to use your MultiPASS to send faxes. Preparing to Send a Fax ...7-2 Documents You Can Fax...7-2 Adjusting the Quality of Your Faxes ...7-2 Setting Color or Black & White Transmission ...7-2 Setting the Scanning Resolution ...7-2 Setting the Scanning Contrast ...7-4 Dialing Methods...7-5 Sending Methods...7-6...
Page 88: Preparing To Send A Fax
1 Chapter 4, Document Handling . Adjusting the Quality of Your Faxes Canon’s Ultra High Quality (UHQ that are very close to the quality of the original. The MultiPASS allows you to send a document in color or black & white, and to adjust the resolution and contrast to best suit your particular document.
Page 89 For black & white sending, set the resolution as follows: Make sure the light above • If not, press Color/B&W to turn it off. Image Quality Press to select the resolution setting you want. • You can select from the following: –...
Page 90: Setting The Scanning Contrast
Setting the Scanning Contrast Contrast is the difference in brightness between the lightest and darkest parts of a printed document. You can adjust the contrast the MultiPASS uses to send faxes. Adjust according to how light or dark your document is. You can also set the scanning contrast from the MultiPASS Suite.
Page 91: Dialing Methods
Dialing Methods There are several ways of dialing the number of the party you want to send to. They are as follows: • Regular Dialing Dial a fax number by using the numeric buttons, just like dialing a telephone number. •...
Page 92: Sending Methods
Sending Methods This section describes the methods and advantages of the two main sending methods: Memory sending and Manual sending . Memory Sending Memory sending is a quick and easy way to send a document. The MultiPASS scans the document into its memory, and as the first page of a multipage document is being scanned, the unit begins calling the other party and transmitting the information even as the remaining pages are being scanned.
Page 93: Manual Sending
Start Press to begin scanning for sending, or if you used speed dialing, wait a few seconds for the MultiPASS to begin scanning automatically. • If you prefer the MultiPASS never to scan a document automatically after a few seconds, disable the TIME OUT setting.
Page 94 Dial the other party’s fax/telephone number. • For dialing methods, 1 p. 7-5. • If you make a mistake during dialing, press Hook or hang up the handset and start again from step 4. When you hear the other party answer the call, pick up the handset to start talking.
Page 95: Canceling Sending
Canceling Sending Follow this procedure if you want to stop sending a document before transmission is completed: Cancel manual sending as follows: Stop Press • The transmission is canceled. • The MultiPASS prints an Error TX Report. (1 p. 11-4) Cancel memory sending as follows: Stop Press...
Page 96: Redialing When The Line Is Busy
Redialing When the Line is Busy There are two methods of redialing: Manual redialing and Automatic redialing . This section explains these two methods. Manual Redialing Press Redial/Pause to dial the last number you dialed with the numeric buttons. (This starts redialing regardless of whether automatic redialing is enabled.) Canceling Manual Redialing To cancel manual redialing, press Stop.
Page 97: Setting The Options For Automatic Redialing
Stop Press • The MultiPASS asks you to confirm that you want to cancel. Press to cancel redialing. Tone • Redialing is not canceled until you press T. • If you change your mind and want to continue redialing, press #. •...
Page 98 Press twice. Use the numeric buttons to enter the number of times you want the unit to redial. • You can select from 1 to 10 times. • The default setting is twice. Press twice. Use the numeric buttons to enter the time interval between redialings.
Page 99: Sequential Broadcasting
Sequential Broadcasting Sending a Document to More Than One Destination This feature allows you to scan a document once and send it to several destinations. You can send the document to a maximum of 113 destinations using a combination of the following dialing methods: •...
Page 100: Sending A Document Using Group Dialing
Regular dialing: Use the numeric buttons to enter the fax number, then press to the broadcast list. • You can only enter one fax number this way. • If you enter the incorrect destination, press Function, then Clear. Then press Function again, and enter the correct destination.
Page 101: Delayed Sending
Delayed Sending You can use your MultiPASS to send faxes at a preset time. This feature is called Delayed sending or Timer sending . By using this feature, you can take advantage of lower long distance rates at night, for example. •...
Page 102: Documents Stored In Memory
Photo BJ cartridge 7-16 Sending Faxes CANON ****************************** DOC. MEMORY LIST ****************************** MODE CONNECTION TEL/ID TRANSMIT [A 01] Canon TOKYO TRANSMIT COL [ 04] Canon ITALIA B’CAST 01] Canon CANADA [A 02] Canon FRANCE B’CAST 03] Canon GROUP 2 Black & White Document in Memory Printing possible.
Page 103 Follow this procedure to print a document stored in memory: Function Press Press Memory Reference to select PRINT DOCUMENT. Press to select the transaction number (TX/RX NO.) of the document you want to print. • The marks before the transaction number (TX/RX NO.) mean the following: –...
Page 104: Deleting A Document From Memory
Deleting a Document From Memory Follow this procedure to delete a document from memory: Function Press Press Memory Reference DOCUMENT. Press number (TX/RX NO.) of the document you want to delete. • The marks before the transaction number (TX/RX NO.) mean the following: –...
Page 105: Chapter 8 Receiving Faxes
This chapter explains the different methods for receiving faxes and also contains useful information on fax reception. Different Ways to Receive a Fax ...8-2 Receiving Both Faxes and Telephone Calls Automatically: Fax/Tel Mode...8-3 Setting Fax/Tel Mode...8-3 Setting the Options for Fax/Tel Mode...8-4 Receiving Faxes Manually: MANUAL MODE...8-6 Setting MANUAL MODE ...8-6 Receiving a Fax Manually ...8-6...
Page 106: Different Ways To Receive A Fax
Different Ways to Receive a Fax The MultiPASS provides you with several modes for receiving faxes. To determine which mode best suits your requirements, refer to the table below: Receive Mode Main Use Operation Fax/Tel Mode Fax/Tel MANUAL MODE FAX ONLY MODE Fax ANS.MACHINE Fax/Tel MODE...
Page 107: Receiving Both Faxes And Telephone Calls Automatically: Fax/Tel Mode
Receiving Both Faxes and Telephone Calls Automatically: Fax/Tel Mode Set this mode if you want your MultiPASS to automatically switch between voice and fax calls. For this mode, you need to have a telephone connected to your unit. (1 p. 2-6) Setting Fax/Tel Mode Your MultiPASS is factory-set to Fax/Tel Mode.
Page 108: Setting The Options For Fax/Tel Mode
Setting the Options for Fax/Tel Mode If you set Fax/Tel Mode, you can control precisely how the MultiPASS handles incoming calls by adjusting the following settings: • Adjust the time the unit takes to check whether a call is from a fax machine or a telephone (RING START TIME setting).
Page 109 Set the Fax/Tel Mode options as follows: Follow steps 1 to 9 on page 8-3. Press Use the numeric buttons to enter the time the unit waits before ringing when it receives a call. • You can select from 0 to 30 seconds. •...
Page 110: Receiving Faxes Manually: Manual Mode
Receiving Faxes Manually: MANUAL MODE In MANUAL MODE, if you connect a telephone to your MultiPASS, you can receive voice calls as well as manually activate reception of faxes. You can activate reception from the MultiPASS or from the telephone connected to the unit (this is called Remote receiving ).
Page 111 If you hear a slow beep tone or silence: Someone is trying to send you a fax. If the telephone is close to your unit, press on the MultiPASS to begin receiving the fax. Hang up the handset. • If the telephone is located away from your unit, dial 25 (the remote receiving ID) on your telephone and hang up.
Page 112: Receiving Faxes Automatically: Fax Only Mode
Receiving Faxes Automatically: FAX ONLY MODE If you have a separate telephone line for the MultiPASS, set FAX ONLY MODE for the MultiPASS to answer all calls as fax calls. Setting FAX ONLY MODE Follow this procedure to set the receive mode to FAX ONLY MODE: Function Press Press...
Page 113: Receiving With An Answering Machine: Ans.machine Mode
Receiving With an Answering Machine: ANS.MACHINE MODE Connecting an answering machine to the MultiPASS allows you to receive faxes and telephone messages while you are out of the office. In ANS.MACHINE MODE, the MultiPASS allows the answering machine to answer incoming calls, then listens for the fax tone and automatically receives the fax if it detects this tone.
Page 114: Receiving Using The Distinctive Ring Pattern Detection Feature: Drpd
Receiving Using the Distinctive Ring Pattern Detection Feature: DRPD Some telephone companies offer a Distinctive Ring Pattern (DRP) service whereby they assign two or more telephone numbers with distinctive ring patterns to a single telephone line. If your telephone company offers such a service, you can have both a fax number(s) and a telephone number(s) for your MultiPASS using only one telephone line.
Page 115 Press to select RX SETTINGS. Press to select RX MODE. Press to select DRPD. Press to select the type of ring pattern you want to set. • You can select from the following: – NORMAL RING – DOUBLE RING – SHORT-SHORT-LONG –...
Page 116 If the RX MODE setting is set to DRPD, only DRPD will be displayed in the LCD when Receive Mode is pressed. 8-12 Receiving Faxes to select the type of call to DATA ENTRY OK UNIT NAME CANON DATA ENTRY OK RX MODE FAX/TEL AUTO SW SHORT-SHORT-LONG 12/27 DRPD...
Page 117 If you selected FAX/TEL AUTO SW in step 10 (on page 8-11): Press twice. Use the numeric buttons to enter the time the unit waits before ringing when it receives a call. • You can select from 0 to 30 seconds. •...
Page 118: How Drpd Responds To Calls
How DRPD Responds to Calls When there is an incoming call, the MultiPASS checks the incoming ring pattern and determines the type of pattern being received. The MultiPASS may require up to 10 seconds to determine the pattern type. During this time, any telephone device connected to the MultiPASS reacts according to how you registered the setting.
Page 119: Receiving Faxes To The Multipass Suite
Receiving Faxes to the MultiPASS Suite When your PC is on, you can set the MultiPASS Suite to automatically upload incoming faxes from the MultiPASS to your PC. (1 MultiPASS Suite User’s Guide ) When Your PC is Off If you have set the MultiPASS Suite to upload received faxes from the MultiPASS to your PC, but your PC is off, the MultiPASS stores the received faxes in its memory.
Page 120: Receiving In Color
Receiving in Color Your MultiPASS has been factory-set to receive faxes in color from fax machines with color capability. When receiving a fax, your MultiPASS detects if the incoming fax is a color or black & white transaction, and prints the fax accordingly. For automatic printing of received color faxes, you need to have the Color or Photo BJ cartridge installed in your unit.
Page 121: Receiving While Registering, Copying, Or Printing
Receiving While Registering, Copying, or Printing Since the MultiPASS is a multitasking device, it can receive faxes and voice calls while you are entering your user information, making copies, or printing. If you receive a fax while you are copying or printing, the MultiPASS stores the incoming fax in memory.
Page 122 8-18 Receiving Faxes Chapter 8...
Page 123: Chapter 9 Special Features
Chapter 9 Special Features This chapter describes the special features of the MultiPASS. Special Dialing ...9-2 Dialing Through a Switchboard...9-2 Dialing an Overseas Number (With Pauses)...9-2 Switching Temporarily to Tone Dialing ...9-3 Chapter 9 Special Features...
Page 124: Special Dialing
Special Dialing This section explains special dialing features, such as dialing through a switchboard, dialing overseas numbers, and switching temporarily to tone dialing. Dialing Through a Switchboard A PBX (Private Branch Exchange) is an on-site telephone switchboard. If your MultiPASS is connected through a PBX or other telephone switching system, you have to dial the outside line access number first, and then dial the number of the party you are calling.
Page 125: Switching Temporarily To Tone Dialing
Use the numeric buttons to dial the country code, the area code, and the fax/telephone number of the other party. • If you enter the wrong number, press Stop and start again from step 4. If necessary, press • A pause at the end of a number (P) is fixed to ten seconds.
Page 126 Use the numeric buttons to enter the numbers requested by the information service. • Numbers entered after pressing T will be dialed using tone dialing. When you have finished, press disconnect the call. • If you used the telephone, hang up the handset to disconnect the call.
Page 127: Chapter 10: Making Copies
This chapter describes how to use your MultiPASS to make copies and explains how to adjust settings for copying and printing. Documents You Can Copy ...10-2 Copying Documents...10-2 Setting the Length of the Bottom Margin ...10-4 Chapter 10 Chapter 10 Making Copies Making Copies 10-1...
Page 128: Documents You Can Copy
Documents You Can Copy For information on the types of documents you can copy, their requirements, and details on loading documents, 1 Chapter 4, Document Handling . Copying Documents One of the MultiPASS’ convenient features is its ability to make high-quality black & white and color copies.
Page 129 For black & white copying: Color / B&W Make sure the then press to select the image quality Image Quality setting you want. • If the Color/B&W button’s light is on, press Color/B&W to turn it off. • You can select from the following: –...
Page 130: Setting The Length Of The Bottom Margin
Setting the Length of the Bottom Margin You can adjust the length of the bottom margin for color copying and color reception. The default margin length is NORMAL. (Color copying and reception: 1.02 inches/ 26 mm.) Follow this procedure to set the length of the bottom margin: Function Press Press...
Page 131: Chapter 11 Reports And Lists
This chapter describes the reports and lists that can be printed from your MultiPASS. Summary of Lists and Reports ...11-2 Activity Report ...11-3 Transmission (TX) Report ...11-4 Multi-Transaction (TX/RX) Report ...11-5 Reception (RX) Report ...11-5 Chapter 11 Chapter 11 Reports and Lists Reports and Lists 11-1...
Page 132: Summary Of Lists And Reports
Summary of Lists and Reports The table below shows the lists and reports that can be printed from your MultiPASS. Refer to the pages indicated for more details. Report or List User’s Data List Activity Report Transmission (TX) Report Reception (RX) Report Multi Transaction (TX/RX) Report Doc.
Page 133: Activity Report
APPEARED ON A PREVIOUS REPORT. Chapter 11 CANON ***************************** ACTIVITY REPORT ***************************** CONNECTION ID 905 795 1111 Canon CANADA 5001 AUTO RX 905 795 1111 Canon CANADA 5002 AUTO RX 03 3758 2111 Canon TOKYO 0001 B’CAST 2 887 0166 Canon AUSTRALIA 0001 B’CAST...
Page 134: Transmission (Tx) Report
TRANSMISSION DURATION TRANSMISSION TIME 11-4 Reports and Lists CANON *********************** TX REPORT *********************** 0003 :COLOR TX 1 432 2060 Canon OPTICS 12/27 14:59 00’00 CANON #018 BUSY/NO SIGNAL ******************************* ERROR TX REPORT ******************************* TX FUNCTION WAS NOT COMPLETED TX/RX NO...
Page 135: Multi-Transaction (Tx/Rx) Report
––––– CANON *********************** RX REPORT *********************** RECEPTION OK TX/RX NO 5004 :COLOR RX CONNECTION TEL 905 795 1111 CONNECTION ID Canon CANADA ST. TIME 12/27 14:59 USAGE T 01’59 PGS. RESULT Canon CANADA Canon TOKYO Canon FRANCE “:COLOR RX” INDICATES A COLOR RECEPTION.
Page 136 11-6 Reports and Lists Chapter 11...
Page 137: Chapter 12 Maintenance
This chapter explains periodic cleaning procedures and replacement of BJ cartridges and tanks. Periodic Cleaning ...12-2 Cleaning the MultiPASS’ Exterior ...12-2 Cleaning the MultiPASS’ Interior ...12-2 Cleaning Inside the Printer Cover ...12-2 Cleaning the Scanner Components ...12-4 Cleaning the Rollers ...12-5 BJ Cartridge ...12-6 BJ Cartridges and BJ Tanks ...12-6 When to Replace a BJ Cartridge or BJ Tank ...12-7...
Page 138: Periodic Cleaning
Periodic Cleaning Your MultiPASS requires little periodic maintenance. This section describes the necessary cleaning procedures for your MultiPASS. Please note the following before cleaning your unit: • Be sure to disconnect the power cord before cleaning the MultiPASS. Since documents in memory are erased when the power is disconnected, print any documents stored in memory before disconnecting the power cord.
Page 139 Lift the handle to open the printer cover. Do not touch the components shown or any metal parts since this may adversely affect operation of the unit and/or affect print quality. Use a clean, soft, dry, lint-free cloth to remove any ink or paper debris from the unit’s interior (shaded area), especially around the platen.
Page 140: Cleaning The Scanner Components
Cleaning the Scanner Components Periodically check and clean the scanner components as explained below: Disconnect the power cord from the MultiPASS. Open the document tray. Open the operation panel partially by gently pulling it toward you. • It only opens slightly. While holding the operation panel open, clean these components: •...
Page 141: Cleaning The Rollers
Use a clean, soft, dry, lint-free cloth to wipe up paper dust from the areas (shaded) surrounding the separation roller. When you are finished, close the operation panel by pressing it down from the center. • Be sure to close the operation panel until it locks into place, or the unit will not function properly.
Page 142: Bj Cartridge
BJ ink tanks that are placed inside the “holder.” You can replace individual BJ tanks as they run out. Canon offers several BJ cartridges for use with the MultiPASS. Color BJ Cartridge (Included with your MultiPASS) Prints in color and monochrome. It contains four BJ tanks: Black, cyan, magenta, and yellow.
Page 143: When To Replace A Bj Cartridge Or Bj Tank
• To help ensure the maximum life of your BJ cartridges, always follow the guidelines for cartridge maintenance. (1 p. 2-13) • For optimum printing results and to avoid printing problems, Canon recommends that the only Canon BJ cartridges and tanks you use are those mentioned in this guide.
Page 144 • To help ensure the maximum life of your BJ cartridges, always follow the guidelines for cartridge maintenance. (1 p. 2-13) • For optimum printing results and to avoid printing problems, Canon recommends that the only Canon BJ cartridges and tanks you use are those mentioned in this guide.
Page 145: Testing And Cleaning The Bj Cartridge Print Head
Testing and Cleaning the BJ Cartridge Print Head The print head in the BJ cartridge contains nozzles through which ink is propelled onto the paper. To maintain the best possible print quality, these nozzles need to be cleaned from time to time. Your MultiPASS is equipped with a print head cleaning function that does this.
Page 146: Cleaning The Bj Cartridge Print Head
Cleaning the BJ Cartridge Print Head If your printouts become faint or streaked, or if their quality otherwise deteriorates, print the nozzle check pattern to see if the print head nozzles are operating properly (1 p. 12-9). If the pattern is broken, missing, or a specific color is not printed, clean the BJ cartridge print head.
Page 147: Replacing The Bj Cartridge
Replacing the BJ Cartridge This section describes how to replace the BJ cartridge. Before replacing the BJ cartridge, be sure to read the section When to Replace a BJ Cartridge or BJ Tank . (1 p. 12-7) Follow these steps to replace the BJ cartridge: •...
Page 148 • If removing a BJ cartridge to use one of the optional BJ cartridges, be sure to store the BJ cartridge in the container provided with your MultiPASS. Otherwise the ink will dry and affect print quality. Remove the new BJ cartridge from its package, then remove the orange protective cap q and the protective tape w.
Page 149 Install the BJ tanks into the BJ cartridge. Be sure to install them in their correct slot. The illustration here shows the correct color array of BJ tanks in a BJ cartridge. • For details on the BJ tanks for each BJ cartridge, 1 p.
Page 150 For the Color and Photo BJ cartridges, repeat steps 8 and 9 to install the other BJ tanks. Be sure to install them in the correct order and to insert them in the slots from right to left. • Do not use the BJ cartridge with any of its BJ tanks missing as this can cause the BJ cartridge to clog.
Page 151: Aligning The Print Head
Aligning the Print Head When you replace an old BJ cartridge for a new one, you need to align the print head position of the BJ cartridge before printing. Follow this procedure to align the print head: Function Press Press Cleaning HEAD.
Page 152 Press twice. • The MultiPASS prints the HQ pattern. (1 sample below) Press again. For the printed B1 pattern, use to enter the value above the perfectly aligned lines. Press For the printed B2 pattern, use to enter the value above the perfectly aligned lines.
Page 153: Replacing A Bj Tank
Replacing a BJ Tank This section describes how to replace a BJ tank in the installed BJ cartridge. Before replacing BJ tanks, be sure to read the section When to Replace a BJ Cartridge or BJ Tank . (1 p. 12-7) Do not leave empty BJ tanks in the BJ cartridge.
Page 154 Press on the tab to release the empty BJ tank, then remove it from its slot. • Do not remove the BJ cartridge from the MultiPASS. • Do not remove several BJ tanks together. Remove and replace each one individually to ensure that they are inserted in the correct slot.
Page 155 Repeat steps 4 to 6 to remove and install other BJ tanks. Be sure to install them in their correct slot. The illustration here shows the correct color array of BJ tanks in a BJ cartridge. • For details on the BJ tanks for each BJ cartridge, 1 p.
Page 156: Transporting The Multipass
Transporting the MultiPASS Whenever you plan to transport the MultiPASS, you need to prepare it so it will not be damaged during the move. Disconnect the power cord. DO NOT remove the BJ cartridge from the MultiPASS. With the cartridge holder on the right side of the unit, tape the BJ cartridge and cartridge holder to the side of the unit.
Page 157 If your MultiPASS is not operating properly, use the information in this chapter to try and solve the problem. If You Cannot Solve the Problem ...13-2 Clearing Jams ...13-3 Jams in the ADF ...13-3 Jams in the Multi-Purpose Tray...13-4 LCD Messages ...13-5 Printing Problems...13-13 Print Quality Problems...13-15 Color Printing and Color Copying Problems...13-17...
Page 158: If You Cannot Solve The Problem
If the MultiPASS makes strange noises, emits smoke or strange smells, unplug it immediately and contact the Customer Care Center. Do not attempt to disassemble or repair the unit yourself. If you need to contact Canon directly, make sure you have the following information: • Product name MultiPASS C755 •...
Page 159: Clearing Jams
Clearing Jams On occasion, the document feeding into the MultiPASS’ ADF or the paper in the multi- purpose tray may misfeed or jam. If this happens, you can usually fix the problem using one of the procedures described in this section. You do not need to unplug the MultiPASS when clearing paper jams.
Page 160: Jams In The Multi-Purpose Tray
Jams in the Multi-Purpose Tray If paper or other print media jams in the multi-purpose tray, the LCD displays CLEAR PAPER JAM. Follow this procedure to clear the jam: Close the document tray if necessary. Gently pull any jammed paper out of the unit as shown.
Page 161: Lcd Messages
LCD Messages The following messages are displayed in the LCD when the MultiPASS is performing a function or encounters an error. The error code appears in the Activity Report. (1 p. 11-3) Message Error Code AUTO REDIAL — BUSY/NO SIGNAL #005/018 C INK EMPTY —...
Page 162 Message Error Code CART. RETURN CARTRIDGE JAMMED CHECK COVER CHANGE CARTRIDGE CHECK DOCUMENT CHECK PAPER SIZE CHECK PRINTER 13-6 Troubleshooting Cause — The cartridge holder is returning to its home position. — The cartridge holder cannot move. This is normally due to a paper jam.
Page 163 Also, try installing a new BJ cartridge. (1 p. 12-11) Contact your local The waste ink tank authorized Canon dealer (which holds the ink used representative to have the for print head cleaning) waste ink tank replaced may be full.
Page 164 Message Error Code ECM TX HANG UP PHONE INSTALL BC-33 13-8 Troubleshooting Cause — The unit is sending a fax using Error Correction Mode (ECM). — The handset of the telephone is off hook. — You tried to make color copies with the installed Black BJ cartridge.
Page 165 Message Error Code INSTALL BC33/30 — INSTALL BC33/34 — K INK EMPTY — LINE IN USE — LOAD PAPER — M INK EMPTY — MEMORY FULL #037 Chapter 13 Cause You disabled the PHOTO Remove the Photo BJ INK PRINT setting cartridge and install the (1 p.
Page 166 Message Error Code MEMORY FULL ( Continued ) MEMORY USED nn % NO ANSWER NO RX PAPER NO TEL # NOT AVAILABLE PHOTO INK IN USE PLEASE WAIT 13-10 Troubleshooting Cause The unit’s memory is full because you tried to send or copy too many pages at once, or a very long or detailed...
Page 167 Message Error Code PRINT W/ BC-34? — PUT IN CARTRIDGE — REC’D IN MEMORY RECEIVED IN FILE — — START AGAIN — TRY AGAIN IN B&W #085 TX/RX CANCELLED — Chapter 13 Cause Press T to print the color You disabled the PHOTO INK PRINT setting document with the Photo (1 p.
Page 168 Message Error Code TX/RX NO. nnnn TX/RX NO. nnnn SCANNING P . nnn (Two messages toggle.) WAIT COOLING Y INK EMPTY 13-12 Troubleshooting Cause — When the unit sends or receives a fax, it assigns it a unique identification number ( nnnn ). —...
Page 169: Printing Problems
If the problem is fixed, the Alarm light will turn off, the cartridge holder will move to its home position on the right side of the unit, and the LCD will return to standby mode. If the Alarm light remains lit, contact your local authorized Canon dealer representative.
Page 170 – The PC’s parallel interface port may be disabled. – Another hardware device or software application is attempting to communicate with the same parallel interface port to which the MultiPASS is connected. The BJ cartridge moves, but ink does not appear. The protective tape may not be removed from the BJ cartridge.
Page 171: Print Quality Problems
The MultiPASS suspends printing after each line. The BJ cartridge print head may have become too hot. If this happens, the MultiPASS may be slowing its printing speed at the end of each line to protect the BJ cartridge print head. •...
Page 172 The nozzles on the BJ cartridge print head may be clogged. • Refer to the flow chart (1 p. 12-8) and clean the BJ cartridge print head if necessary. (1 p. 12-10) The BJ cartridge or tanks may not be installed properly. •...
Page 173: Color Printing And Color Copying Problems
The print side is rubbed and stained. The paper thickness lever is not set correctly. • When you print images that contain large quantities of ink, the paper may curl and rub. Set the paper thickness lever to Color Printing and Color Copying Problems The MultiPASS prints only in black.
Page 174: Paper Feeding Problems
Hue changes. The nozzles on the BJ cartridge print head may be clogged. • Refer to the flow chart (1 p. 12-8) and clean the BJ cartridge print head if necessary. (1 p. 12-10) One or more BJ tanks in the installed BJ cartridge may be empty. •...
Page 175 Multiple sheets load into the MultiPASS at the same time. Paper may not be loaded correctly. • Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper guide is adjusted correctly. (1 p. 2-17) Sheets of paper may be sticking together.
Page 176: Faxing Problems
Faxing Problems Sending Problems You cannot send a fax. The MultiPASS may have overheated. • Unplug the MultiPASS and let it cool for several minutes. Then plug it back in and try sending again. The MultiPASS may not be set for the type of telephone line in use (pulse/tone). •...
Page 177: Receiving Problems
The receiving fax machine may not be a G3 fax machine. • Make sure the receiving fax machine is compatible with the MultiPASS (which is a G3 fax machine). Images on received faxes from the MultiPASS are spotted or dirty. The receiving fax machine may not be working properly.
Page 178 The telephone line may not be connected properly. • Make sure all line connections are secure. (1 p. 2-6) The MultiPASS does not switch automatically between telephone and fax reception. The MultiPASS may not be set to switch automatically between telephone and fax reception.
Page 179: Telephone Problems
Faxes do not print. The protective tape may not be removed from the BJ cartridge. • Be sure to remove the protective tape from the BJ cartridge before you install it. (1 p. 2-15) The BJ cartridge or tanks may not be installed properly. •...
Page 180: Copying Problems
The power cord may not be plugged in securely. • Check that the power cord is plugged securely into the MultiPASS and into the wall outlet (1 p. 2-8). If the unit is plugged into a power strip, make sure the power strip is plugged in and turned on.
Page 181: General Problems
The BJ cartridge or tanks may not be installed properly. • Make sure the BJ cartridge and tanks are installed properly. (1 p. 2-13) The MultiPASS may not be operating properly. • Print the nozzle check pattern. (1 p. 12-9) MEMORY FULL appears in the LCD when making multiple copies.
Page 182: If The Power Goes Out
LOAD PAPER. If this happens, press Resume to return to standby mode. (The Memory Clear Report will not be printed.) 13-26 Troubleshooting CANON ************************************ MEMORY CLEAR REPORT ************************************ MEMORY FILES DELETED MODE CONNECTION TEL/ID 01] Canon CANADA 05] Canon OPTICS [A 32] Canon UK PGS. SET TIME 12/27 16:03 12/27 16:08 Chapter 13...
Page 183: Chapter 14 Summary Of Settings
This chapter explains how to access the different menus of your MultiPASS, and contains tables of all the settings you can adjust through the menu system of your MultiPASS. Understanding the Menu System...14-2 Accessing the Menus ...14-2 User Settings Menu ...14-3 Report Settings Menu ...14-4 TX (Transmission) Settings Menu...14-5 RX (Reception) Settings Menu ...14-6...
Page 184: Understanding The Menu System
Understanding the Menu System The MultiPASS menu system allows you to customize the way your unit operates. It consists of six menus, each containing settings that control different functions of your MultiPASS. If your MultiPASS is connected to a PC, we recommend you use the MultiPASS Suite to adjust settings.
Page 185: User Settings Menu
User Settings Menu For details on accessing the settings below, 1 p. 14-2. Setting Description DATE & TIME Sets the current date. (1 p. 3-7) UNIT TELEPHONE # Enters the fax/telephone number you want to appear at the top of each fax page you send. (1 p. 3-7) UNIT NAME Enters the name or company name you want to appear at the top of each fax page you send.
Page 186: Report Settings Menu
Report Settings Menu For details on accessing the settings below, 1 p. 14-2. Setting Description TX REPORT Enables/disables automatic printing of a transmission report. (1 p. 11-4) PRINT ERROR ONLY: Prints a transmission report only when a transmission error occurs. OUTPUT YES: Prints a transmission report every time you send a document.
Page 187: Tx (Transmission) Settings Menu
TX (Transmission) Settings Menu For details on accessing the settings below, 1 p. 14-2. Setting Description ECM TX Enables/disables Error Correction Mode (ECM) during transmission. MID PAUSE SET Selects the length of the pause entered when you press Redial/Pause. AUTO REDIAL Enables/disables automatic redialing if the other party’s line is busy on the first attempt.
Page 188: Rx (Reception) Settings Menu
RX (Reception) Settings Menu For details on accessing the settings below, 1 p. 14-2. Setting Description ECM RX Enables/disables Error Correction Mode (ECM) during reception. RX MODE Selects the receive mode. (1 Chapter 8, Receiving Faxes ) If you select FAX/TEL AUTO SW or DRPD, you can select additional sub-settings.
Page 189: Printer Settings Menu
Printer Settings Menu For details on accessing the settings below, 1 p. 14-2. Setting Description RX REDUCTION Enables/disables reduction of faxes to fit on the recording paper. REDUCE Selects the direction of the reduction. DIMENSION PAPER SIZE Selects the size of the paper loaded in the multi- purpose tray.
Page 190 14-8 Summary of Settings Chapter 14...
Page 191: Appendix Specifications
Appendix Specifications The MultiPASS specifications are listed in this Appendix. General Specifications ...A-2 Printer...A-3 BJ Cartridges...A-4 Facsimile ...A-4 Telephone...A-5 Copier ...A-6 Scanner ...A-7 Appendix Specifications...
Page 192: General Specifications
General Specifications • Power Source: • Power Consumption Maximum: Standby: • Weight: • Dimensions (W • Environmental Conditions Temperature: Humidity: • Liquid Crystal Display (LCD): • Display Languages: • Applicable Standards Electrical Safety: Radiation: PTT: Other: Specifications 120 V/60 Hz Approx.
Page 193: Printer
Black Printing With Optional BC-30e Black BJ Cartridge: • Maximum Print Width: • Resolution: • Printable Areas: * The Canon High Resolution Paper HR-101N will be released in the near future. ** High speed draft mode. Appendix Bubble Jet ink on-demand Automatic feed 1 p.
Page 194: Bj Cartridges
Color: • Scanning Image Processing: * Based on the number of sheets per BJ tank over the printable area on plain paper. ** Based on Canon Multi Drop Head Standard Chart. *** Based on ITU-T No. 1 Chart. † Based on ITU-T No. 1 Chart, standard mode.
Page 195: Telephone
• Transmission/Reception Memory: – 6.67 MB DRAM, MR storage • Fax Scanning Speed: • ADF: • Fax Resolution Black & White Standard Mode: 203 pels/in. Black & White Fine Mode: Color Standard Mode: Color Fine Mode: • Dialing: • Networking: Telephone •...
Page 196: Copier
Copier • Scanning Resolution B&W TEXT: B&W PHOTO: COLOR DRAFT: PLAIN PAPER: HIGH. RES. PAPER: COLOR SNAPSHOT: Black & White Direct Copy: Black & White Memory Copy: • Printing Resolution: • ADF: • Default Size: • Reduction: • Enlargement: • Copy Speed Black &...
Page 197: Scanner
Scanner • Scanning Method: • Scanning Image Processing Halftones: Color: • ADF: • Resolution: • Effective Scanning Width: • Compatibility: • Scanning Speed B&W Text (30–150 dpi): B&W Text (151–300 dpi): B&W Text (301–600 dpi): Grayscale (30–150 dpi): Grayscale (151–300 dpi): Grayscale (301–600 dpi): Color (30–150 dpi): Color (151–300 dpi):...
Page 198 Specifications Appendix...
Page 199: Glossary
Alternating current . The type of electrical current available from a wall outlet. Activity Report A journal of the MultiPASS’ fax transactions, both sent and received. Automatic Document Feeder . The device included in the MultiPASS that automatically feeds the document being faxed, copied, or scanned into the MultiPASS. Application program Software prepared for a specific function or set of functions.
Page 200 BJ cartridge The printing mechanism that contains the print head unit and holds the BJ tanks. BJ tank The special type of ink container housed by the BJ cartridge. The Color BJ cartridge contains four BJ tanks: Black, cyan, magenta, and yellow. Bits per second .
Page 201 dB(A) Stands for decibel level (a decibel being a unit of measurement for the intensity of the sound coming from the unit), adjusted for background noise. Delayed sending The ability to send a document at a preset time in the future. You do not have to be in your office to use delayed sending to one or more destinations.
Page 202 Fax/Tel switching The ability of the MultiPASS to automatically detect whether a call is from a fax machine or telephone. With this feature, one telephone line can be shared by both the telephone and the fax machine. FINE The resolution setting for documents with very small characters and lines. Font A complete set of characters of the same size and type;...
Page 203 IEEE 1284 IEEE 1284 is the new specification standard for computer-to-peripheral bi-directional parallel interface communications. The new standard was adopted by IEEE, Institute of Electrical and Electronic Engineers, Inc., in 1993. Some of the benefits it provides are: bi-directional communication between PCs and peripheral devices, a higher speed data transfer rate, and protection against data loss due to noise interference.
Page 204 (DEModulates) to digital format that the PC understands. MultiPASS Suite software Canon’s exclusive software package that allows you to use the MultiPASS with your Windows ® software applications. You must install the MultiPASS Suite to use your MultiPASS as a printer, scanner, and PC fax.
Page 205 One-touch speed dialing An automatic dialing method that allows you to dial a fax or telephone number by pressing a single one-touch speed dialing button. The MultiPASS can store up to 12 numbers for one-touch speed dialing. One-touch speed dialing buttons The buttons numbered 01 to 12 on the operation panel, each of which may be registered with a fax or telephone number.
Page 206 Printer driver Software that sends printing instructions to a printer (in this case, the MultiPASS). The printer driver keeps track of the attributes of a printer and the codes the program must send to access those attributes. Pulse See Rotary pulse . Quick-on-line sending Quick-on-line sending is the easiest and quickest way to send a document.
Page 207 Remote receiving ID The two-digit code that enables you to manually activate reception of a fax using a telephone connected to the MultiPASS. (The default code is 25.) Remote reception Activating reception of a fax by answering a telephone that is connected to the MultiPASS, but that is not located near the MultiPASS.
Page 208 TWAIN. See Sending . ™ Ultra High Quality . An exclusive Canon digital image processing system that incorporates 64 shades of gray along with a special edge enhancement feature which ensures that text and photos are transmitted with ultimate clarity.
Page 209: Index
u button: 2-12 d button: 2-12 l button: 2-12 r button: 2-12 + button: 2-12 1-Touch Spd Dial List description: 11-2 printing: 6-13 sample: 6-14 Accessing, menus: 14-2 Activity Report description: 11-2 printing: 11-3 sample: 11-3 ACTIVITY REPORT setting: 14-4 ADF: 2-9 adding pages in: 4-5 capacity: 4-2...
Page 210 CALLING message: 13-5 CALLING VOLUME setting: 14-3 Canceling automatic redialing: 7-10, 7-11 manual redialing: 7-10 receiving: 8-17 sending: 7-9 Canon specialty print media. See Specialty print media Capacity ADF: 4-2 multi-purpose tray: 5-2 Card, limited warranty: 2-2 CART. RETURN message: 13-6...
Page 211 Color sending setting: 7-2 setting resolution: 7-2, 7-3 Color/B&W button: 2-11, 7-2, 7-3, 10-2 Components, MultiPASS: 2-9 to 2-12 Connecting answering machine: 2-6 data modem: 2-6 MultiPASS to PC: 2-7 parallel cable: 2-7 power cord: 2-8 telephone: 2-6 telephone line: 2-6 USB cable: 2-7 Connections: 2-6 to 2-8 Connector, power cord: 2-8, 2-10...
Page 212 weight: 4-2 Document feed automatic: 4-2, 4-3, 4-4 manual: 4-2, 4-3, 4-4 DOCUMENT READY message: 13-7 Document requirements copying: 4-2 scanning: 4-2 sending: 4-2 Documentation, using: 1-5, 1-6 DRPD communicating with: 8-14 description: 8-2 how it responds to calls: 8-14 setting: 8-10 to 8-13 types of ring patterns: 8-10 ECM RX...
Page 213 Image Quality button: 2-11, 7-3, 10-2, 10-3 INCOMING RING setting: 14-6 INSIDE IMAGE setting: 14-3 INSTALL BC-33 message: 13-8 INSTALL BC33/30 message: 13-9 INSTALL BC33/34 message: 13-9 Installing, BJ cartridge: 2-13 to 2-16 Jack answering machine: 2-10 data modem: 2-10 telephone: 2-10 telephone line: 2-10 Jams...
Page 214 MID PAUSE SET setting: 14-5 Mistake, correcting: 3-5 Multi TX/RX Report. See also Multi- Transaction (TX/RX) Report sample: 11-5 Multi-purpose tray: 2-9 capacity: 5-2 jams in: 13-4 loading paper: 2-19 Multi-Transaction (TX/RX) Report: 11-2, 11-5 MultiPASS: 2-3 assembling: 2-5 back view: 2-10 C755 User’s Guide (this guide): 1-5, 1-6, choosing location: 2-2 cleaning: 12-2 to 12-5...
Page 215 2-8, 2-10 Print head aligning: 12-15, 12-16 cleaning: 12-10 testing: 12-9 Print media. See also individual print media names Canon specialty: 5-9 to 5-13 quantity: 5-2 requirements: 5-2 selecting: 5-4, 5-5 size: 5-2 specialty: 5-9 to 5-13 type: 5-2...
Page 216 REC’D IN MEMORY message: 13-11 Receive Mode button: 2-11 RECEIVED IN FILE message: 13-11 Receiving ANS.MACHINE MODE: 8-2, 8-9 canceling: 8-17 color: 8-16 DRPD: 8-2, 8-10 to 8-14 FAX ONLY MODE: 8-2, 8-8 Fax/Tel Mode: 8-2, 8-3 to 8-5 in memory when problem occurs: 8-17 MANUAL MODE: 8-2, 8-6, 8-7 methods: 8-2 problems: 13-21 to 13-23...
Page 217 manual: 7-7, 7-8 memory: 7-6, 7-7 methods: 7-6 to 7-8 preparing for: 7-2 to 7-5 problems: 13-20, 13-21 sequential broadcasting: 7-13, 7-14 setting for black & white: 7-2 setting for color: 7-2 setting scanning contrast: 7-4 setting scanning resolution: 7-2, 7-3 timer.
Page 218 TX/RX NO. nnnn message: 13-12 TX/RX NO. nnnn , SCANNING P . nnn message: 13-12 Type conventions, this guide: 1-6 UNIT NAME setting: 3-7, 14-3 UNIT TELEPHONE # setting: 3-7, 14-3 Unit. See MultiPASS Unpacking MultiPASS: 2-2, 2-3 cable: 2-7 port: 2-10 User Settings menu: 14-3 User’s Data List...

Canon MultiPASS C755 User Manual

Chapter 1 : Introduction

Welcome

Main Features of the Multipass

Using Your Documentation

Customer Support

Important Safety Instructions

Chapter 2 Setting up

Choosing a Location for the Multipass

Unpacking the Multipass

Removing Shipping Materials

Assembling the Multipass

Making Connections

Main Components of the Multipass

Installing the BJ Cartridge

Loading Paper

Testing the Multipass

Chapter 3 Registering Information

Methods of Registering Information in the Multipass

Guidelines for Entering Numbers, Letters, and Symbols

Registering Required Sender Information

Setting the Telephone Line Type

Chapter 4 Document Handling

Document Requirements

Loading Documents

Chapter 5 Paper Handling

Print Media Requirements

Selecting Print Media

Setting the Paper Thickness Lever

Loading Paper

Loading Envelopes

Using Canon Specialty Print Media

Chapter 6 Speed Dialing

What Is Speed Dialing

One-Touch Speed Dialing

Coded Speed Dialing

Group Dialing

Speed Dialing Lists

Chapter 7 Sending Faxes

Preparing to Send a Fax

Sending Methods

Canceling Sending

Redialing When the Line Is Busy

Sequential Broadcasting

Delayed Sending

Documents Stored in Memory

Chapter 8 Receiving Faxes

Different Ways to Receive a Fax

Receiving in Color

Receiving While Registering, Copying, or Printing

Receiving Faxes in Memory When a Problem Occurs

Canceling Receiving

Chapter 9 Special Features

Chapter 10: Making Copies

Chapter 11 Reports and Lists

Summary of Lists and Reports

Activity Report

Transmission (TX) Report

Reception (RX) Report

Chapter 12 Maintenance

Periodic Cleaning

BJ Cartridge

Transporting the Multipass

Chapter 13 : Troubleshooting

If You Cannot Solve the Problem

Clearing Jams

LCD Messages

Printing Problems

Print Quality Problems

Color Printing and Color Copying Problems

Paper Feeding Problems

Faxing Problems

Sending Problems

Receiving Problems

Telephone Problems

Copying Problems

General Problems

If the Power Goes out

Chapter 14 Summary of Settings

Understanding the Menu System