Page 1 Basic Operation Guide After you finish reading this guide, store it in a safe place for future reference.
Page 2: Table Of Contents
How to Use This Manual How to Use This Manual This manual describes the following functions, operations, and maintenance procedures. • Functions that can be operated from the touch panel display of the machine • Remote UI functions that can operate the machine from a computer •...
Page 3 ■ Troubleshooting Clearing Paper Jams • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •150 Reducing the Frequency of Paper Jams •...
Page 4 How to Use This Manual Refer to the following manuals included with your machine according to your needs. ● Before Using This Machine ■ Describes precautions for using the machine. Before Using This Machine ■ Includes the specifi cations of the machine. Read this guide first.
Page 5 ● e-Manual ■ Describes all the functions of the machine. Also provided with a search function that is useful for fi nding and checking information. ■ Includes “Practical Workfl ows, ” which introduces fl ows of practical operations using functions of the machine. ●...
Page 6 How to Use This Manual (e-Manual) ● Follow the procedure below to install the e-Manual. ● Windows 1. Insert the e-Manual CD-ROM into your computer. 2. Select the language for the e-Manual. 3. Select [Install]. If you select [Display Manuals], the e-Manual is displayed without installation. 4.
Page 7 Enter keyword(s) here Select from purpose Enter a keyword in the search dialog box, and press . The This section includes the introduction of functions of the machine for search results page is displayed. each purpose. Select from functions [Offi ce Locations] The instructions of each function and operation method are described.
Page 8 MEMO...
Page 9: Before You Start Using This Machine
Before You Start Using This Machine Before You Start Using This Machine What This Machine Can Do ........10 Main Power and Energy Saver Key .
Page 10: What This Machine Can
Before You Start Using This Machine What This Machine Can Do Revolutionary Documentation Work with an Evolving Multitasking Machine Send Outside the Company Color Scan Original Function Telephone Line Function I-Fax Send Internet Function Copy MEAP Function Function E-Mail Copy/Print Print Function Remote UI...
Page 11 ● Use Mail Box (Store/Print/Send) ● Use Advanced Box You can store scanned documents or data from a computer in a mail You can set a fi le format to the scanned document so that it can be box. You can print documents stored in a mail box, and sent them to accessed from your computer.
Page 12: Main Power And Energy Saver Key
Main Power and Energy Saver Key This section describes how to use the main power switch and the Energy Saver key. Do not connect or disconnect the power cord with wet hands, as this may result in electrical shock. ● How to Turn ON the Main Power Make sure that the power plug is fi rmly inserted into the power outlet and that the Security Key is in the ON positions (turn it to the right) if it is inserted into the machine, and then turn ON the main power of the machine following the procedure below.
Page 13 ● Shutting Down the Machine This machine performs a procedure to protect hard disk when the machine is shut down. This enables the machine to be shut down safely, even if there are any jobs being processed, or a MEAP application is running while the machine is shutting down. Open the main power switch cover.
Page 14: Parts And Their Functions
Parts and Their Functions This section provides you with the names and functions of all the parts of the machine. External View For the imageRUNNER ADVANCE C9280 PRO/C9270 PRO The Duplex Color Image Reader Unit-F1 and Copy Tray-P1 are attached: 15 14 For the imageRUNNER ADVANCE C7270/C7260 The Duplex Color Image Reader Unit-F1 and Copy Tray-P1 are attached:...
Page 15 USB Port (1) USB Connector Use the USB port to connect a USB device. Use a USB cable to connect the machine to a computer. Control Panel Left Cover Includes the keys, touch panel display, and indicators required for Open this cover when clearing a paper jam inside the main unit. operating the machine.
Page 16: Internal View
Parts and Their Functions Internal View THe Duplex Color Image Reader Unit-F1 and Copy Tray-P1 are attached to the imageRUNNER ADVANCE C9280 PRO/C9270 PRO.
Page 17 Front Cover Toner Replacement Cover Open this cover to clear a paper jam in the fi xing transport unit. Open this cover to replace the toner cartridge. Fixing Transport Unit Toner Cartridge Pull the fi xing transport unit out to clear a paper jam. When toner runs out, pull out the toner cartridge, and replace it with a new one.
Page 18: Control Panel And Touch Panel Display
Press to specify settings/registration. characters. If you lose the edit pen, contact your local authorized Canon dealer. Do not use an object with a sharp end on the control Energy Saver key panel, such as a pencil or ballpoint pen, in place of the edit pen.
Page 19 Reset key Status Monitor/Cancel key Press to restore the standard settings of the machine. Press to check the status of jobs or to cancel print jobs. Also, press to check status of the machine, such as checking the amount of paper remaining.
Page 20: Control Panel (Flat)
Use the USB port to connect a USB device. characters. If you lose the edit pen, contact your local authorized Canon dealer. Do not use an object with a sharp end on the control panel, such as a pencil or ballpoint pen, in place of the edit pen.
Page 21 Reset key Volume Settings key Press to restore the standard settings of the machine. Press to display the screen for adjusting settings, such as the transmission volume and fax sending/receiving alarm volume. ID (Log In/Out) key Status Monitor/Cancel key Press to log in/out when a login service such as Department ID Management or SSO-H has been set.
Page 22 Control Panel and Touch Panel Display ● Use Quick Menu If functions that are frequently used are set in the Quick Menu beforehand, you can recall the function by pressing (Quick Menu). If you are using a login service, Quick Menu screen set for each user appears.
Page 23: Main Menu Screen Settings
Main Menu Screen Settings You can specify settings for the displayed screen by pressing on the top right of the screen. To perform this procedure, log in to the machine as an administrator. • The items displayed when is pressed may diff er, depending on the function. •...
Page 24 Main Menu Screen Settings ● Setting the Main Menu Wallpaper You can select the wallpaper for the Main Menu screen.  [Main Menu Wallpaper Settings]. 1. Press 2. Select the wallpaper. 3. Press [OK]. Example of Customized Screen ● Other Main Menu Settings You can set whether the shortcut buttons for modes, such as changing the displayed language or changing the paper settings for copying/printing are displayed on the Main Menu screen.
Page 25: Changing Settings According To Your Needs
Changing Settings According to Your Needs The Settings/Registration screen appears when you press (Settings/Registration) on the control panel. The machine provides various settings that enable you to use it more conveniently and easily. You can register or change the settings according to your needs.
Page 26 MEMO...
Page 27: Flow Of Basic Operations
Flow of Basic Operations Flow of Basic Operations How to Make a Copy ..........28 Things You Can Do with the Copy Functions .
Page 28: How To Make A Copy
How to Make a Copy This section describes the fl ow of basic copy operations. An optional product is required to use the Copy function. Placing Originals Selecting Function Place the original on the feeder or the platen glass. Select [Copy] from the Main Menu screen. Press [Copy].
Page 29 Setting the Number of Copies Start Copying Enter the number of copies. After specifying the settings, press (Start) . Press the numeric keys to enter the desired copy quantity (1 to 999). Press (Start). If the following screen appears, press (Start) to If you make a mistake when entering values, press scan the next original.
Page 30: Things You Can Do With The Copy Functions
Things You Can Do with the Copy Functions To use Copy functions, press [Copy] on the Main Menu screen. This section describes the functions you can use on the Copy Basic Features screen and the [Options] (1/3) screen. The [Options] screen is divided into three screens. Pressing on the bottom right of the screen displays the next or previous screen.
Page 31 [Options] 1/3 [Original Type] [Book 2 Pages] Image quality for scanning is adjusted according to the type You can copy facing pages in a book onto separate sheets of of original, such as [Text/Photo], [Map], [Printed Image], paper. [Photo Printout], or [Text]. [2-Sided] [Density] You can make one-sided copies from two-sided originals, or...
Page 32 Things You Can Do with the Copy Functions This section describes the functions you can use on the [Options] (2/3 and 3/3) screen of the Copy function. The [Options] screen is divided into three screens. Pressing on the bottom right of the screen displays the next or previous screen. An optional product is required to use the Copy function.
Page 33 How to Make a Copy [Options] 3/3 [Print & Check] [Area Designation] This mode enables you to confi rm scanned images page by This mode enables you make copies of a designated area. page before copying when you scan originals on the platen [Superimpose Image] glass.
Page 34: Sending A Fax
Sending a Fax This section describes the fl ow of basic fax operations. An optional product is required to use the Fax function. Placing Originals Selecting Function Place the original on the feeder or the platen glass. Select [Fax] from the Main Menu screen. Press [Fax].
Page 35 Specify the destination. Start Sending the Fax Enter the fax number. After specifying the settings, press (Start) . Enter the fax number using the numeric keys. Press (Start). If you want to enter two or more fax numbers, press [OK]  enter the next destination. If the following screen appears, press (Start) to scan the next original.
Page 36: Things You Can Do With The Fax Functions
Things You Can Do with the Fax Functions To use the Fax functions, press [Fax] on the Main Menu screen. This section describes the main functions on the Fax Basic Features screen. An optional product is required to use the Fax function. Fax Basic Features Screen [Details] Resolution...
Page 37 Screen for Specifying the Fax Destination [Pause] [Set Details] Press to insert a pause of several seconds in the fax number Displayed when multiple lines are set to be used. Press to set that you are dialing. If you insert a pause, the letter <p> the subaddress and password, or to select the telephone line appears between the numbers, and the letter <P>...
Page 38 Things You Can Do with the Fax Functions This section describes the functions you can use on the [Options] (1/2 and 2/2) screen of the Fax function. The [Options] screen is divided into two screens. Pressing on the bottom right of the screen displays the next or previous screen. An optional product is required to use the Fax function.
Page 39 [Options] 2/2 [Delayed Send] [Finished Stamp] This mode enables you to store a send job in memory, and You can print a stamp (approximately 1/8” (3 mm) in diameter) have it sent at a later time. on the front side of scanned and sent originals. [Preview] [Job Done Notice] This mode enables you to preview the scanned data of your...
Page 40: Sending Scanned Data (E-Mail/I-Fax/File Servers)
Sending Scanned Data (E-Mail/I-Fax/File Servers) This section describes the fl ow of basic scan and send operations. Depending on the fi le format, optional products are required to use the Scan function. Placing Originals Selecting Function Place the original on the feeder or the platen glass. Select [Scan and Send] from the Main Menu screen.
Page 41 Specify the Destination Start Sending Press [Address Book]  select destination  press [OK]. After specifying the settings, press (Start). Press [Address Book]. Press (Start). If you are sending to only one destination, select a destination. If you are sending to multiple destinations, select the destinations  press If the following screen appears, press (Start) [OK].
Page 42: Things You Can Do With The Scan And Send Functions
Things You Can Do with the Scan and Send Functions To use the Send functions, press [Scan and Send] on the Main Menu screen. This section describes the main functions on the Scan and Send Basic Features screen. Depending on the fi le format, optional products are required to use the Scan function. Scan and Send Basic Features Screen [Address Book] [Send to Myself]...
Page 43 Scan and Send Basic Features Screen (Destination Set) [Previous Settings] [File Format] You can recall the three most recent destinations or send If you are sending to an e-mail address or fi le server, you can settings. You can send using the recalled destination or specify the fi le format.
Page 44 Things You Can Do with the Scan and Send Functions This section describes the functions you can use on the [Options] (1/2 and 2/2) screen of the Scan and Send function. The [Options] screen is divided into two screens. Pressing on the bottom right of the screen displays the next or previous screen.
Page 45 Useful Send Functions (Last Page) [Options] 2/2 [Delayed Send] [E-Mail Priority] This mode enables you to store a send job in memory, and You can set a priority level when sending e-mail. have it sent at a later time. You can specify from the current [Reply-to] time to 23:59.
Page 46: Storing Scanned Data
Storing Scanned Data This section describes the fl ow of basic Scan and Store operations. It also describes an example of how to store scanned data in a mail box. Depending on the fi le format, optional products are required to use the Scan function. Placing Originals Selecting Function Place the original on the feeder or the platen glass.
Page 47 Select Storage Start Scanning Specify the mail box that you want to store the fi le in. After specifying the settings, press (Start) . Select the desired mail box. Press (Start). You may need to enter a PIN when specifying the mail box. Press [Scan].
Page 48: Things You Can Do With The Scan And Store Functions
Things You Can Do with the Scan and Store Functions To scan the original and store it, press [Scan and Store] on the Main Menu screen. This section describes the functions you can use on the Scan and Store Basic Features screen and the [Options] screen. If you press [Scan] after selecting the storage location, the screen below appears.
Page 49 [Options] [Book 2 Pages] [Nega/Posi] You can scan facing pages, such as in a book one sheet at a This mode enables you to scan and record the original image time. by inverting the hues and gradations. [Booklet Scan] [Job Build] You can scan with booklet settings.
Page 50: Printing Stored Data
Printing Stored Data This section describes the fl ow of basic Access Stored Files operations. The procedure for printing fi les stored in a mail box is used here as an example. Selecting Function Select Storage Select [Access Stored Files] from the Main Menu screen. Specify the storage location for the fi le.
Page 51 Select File Start Printing Select the fi le that you want to print  press [Print]. After specifying the settings, press [Start Printing]. Select the fi le to print. Press [Start Printing]. Press [Print]. You can set various print settings on the screen displayed when [Change Print Settings] is pressed.
Page 52: Sending Stored Data
Sending Stored Data This section describes the fl ow of basic Access Stored Files operations. The procedure for sending a fi le stored in a mail box is used here as an example. Selecting Function Select Storage Select [Access Stored Files] from the Main Menu screen. Select [Mail Box].
Page 53 Select File Start Sending Select the fi le that you want to send  press [Send]. Specify the destination  press [Start Sending]. Select the fi le to send. Press [Address Book].  Select the destinations press [OK]. Press [Send]. Press [Start Sending].
Page 54: Things You Can Do With The Access Stored Files Functions (File Operation)
Things You Can Do with the Access Stored Files Functions (File Operation) To perform various operations on stored fi les, press [Access Stored Files] on the Main Menu screen. This section describes the functions you can use to edit fi les stored in a mail box. Select the fi le that you want to edit from the list of stored fi les, press [Edit File], and the following screen is displayed.
Page 55: Things You Can Do With The Access Stored Files Functions (Print)
Things You Can Do with the Access Stored Files Functions (Print) This section describes the functions on the Print Settings screen that you can use when printing stored fi les. If you select the fi le that you want to print from the list of stored fi les and press [Print], the following screen is displayed. Optional products are required to print PDF/XPS fi les.
Page 56 Things You Can Do with the Access Stored Files Functions (Print) This section describes the functions you can use on the [Options] (1/2 and 2/2) screen of the Access Stored Files function. The [Options] screen is divided into two screens. Pressing on the bottom right of the screen displays the next or previous screen.
Page 57 [Options] (Advanced Box, the Advanced Box of Another Machine on the Same Network, Memory Media) [Resolution] [Booklet] If the resolution is high, you can print fi ne text and images This mode enables you to print documents in such a way that clearly.
Page 58: Things You Can Do With The Access Stored Files Functions (Send)
Things You Can Do with the Access Stored Files Functions (Send) This section describes things you can do when sending a fi le stored in a mail box, and the modes available on the [Options] screen. Select the fi le that you want to send from the list of stored fi les, press [Send], and the following screen is displayed. An optional product is required to use the Fax function.
Page 59 [Options] [Delayed Send] [E-Mail Priority] This mode enables you to store a send job in memory, and You can set a priority level when sending e-mail. have it sent at a later time. [Reply-to] [Job Done Notice] You can specify a reply-to address when sending an e-mail or Press to have the machine notify the user through e-mail I-fax.
Page 60: Operating The Machine From A Computer (Remote
Operating the Machine from a Computer (Remote UI) The Remote UI (User Interface) is preinstalled software in the machine that enables you to access the machine’s functions by using your computer’s Web browser. For example, the Remote UI enables you to access the machine to check job status, execute jobs, and specify various settings.
Page 61 Remote UI (Last Page) Accessing the Remote UI from a Web Checking the Job Status and Specifying Browser. the Settings Access the Remote UI from a Web browser. Check the job status and specify the settings. Enter the IP address of the machine in the address bar of the Web browser.
Page 62: Printing From A Computer
Printing from a Computer If you install a printer driver in your computer, you can use the machine to print data created using application software. This section describes the fl ow of basic operations to print data from your computer. Display Print Settings Screen Display Properties Screen of Printer Driver...
Page 63 * A printer driver is software required for printing from application software. Specify Print Settings Start Printing Specify the print settings. After specifying the settings, click [OK]. Specify the desired settings  click [OK]. Click [OK]. When printing is complete, collect the output. To display detailed descriptions for each print setting, click [Help] on the bottom right of the Properties screen.
Page 64 MEMO...
Page 65: Routine Maintenance
Routine Maintenance Routine Maintenance Loading Paper ........... 66 Loading Paper into a Paper Drawer •...
Page 66: Loading Paper
• The paper size of the paper deck is fi xed to LTR. For instructions on changing the paper size that can be loaded in the Paper Deck Unit-C1, contact your local authorized Canon dealer. • For more information on the paper types that can be loaded in paper drawers, see e-Manual > Basic Operations.
Page 67 Prepare the paper to load. Open the packaging for the paper, and remove the paper stack. • For high-quality printouts, use paper recommended by Canon. • Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding.
Page 68 Load the paper stack into the paper drawer. 1. Make sure that the paper size plate of the paper 1, 2 drawer matches the size of the paper loaded in the paper drawer. 2. Load the paper stack against the right wall of the paper drawer.
Page 69 • Paper which is curled must be straightened out before loading it into the paper deck unit. • You will not be able to make copies or print if you load paper that exceeds the loading limit mark ( ), or if the paper drawer is not completely pushed into the machine.
Page 70: Adjusting A Paper Drawer To Hold A Diff Erent Paper Size
Adjusting a Paper Drawer to Hold a Diff erent Paper Size If you want to load a diff erent size paper into a paper drawer, follow the procedure described below to adjust the paper drawer guides. When handling paper, take care not to cut your hands on the edges of the paper. Adjusting a Paper Drawer Remove the paper loaded in the paper drawer.
Page 71 Load the appropriate size paper into the paper drawer. 1. Make sure that the paper size setting of the paper 1, 2 drawer matches the size of the paper to load in the paper drawer. 2. Load the paper stack against the right wall of the paper drawer.
Page 72: Loading Pre-Punched Paper
Loading Envelopes into the Multi-Purpose Tray Feeding direction into the multi-purpose tray diff ers, depending on the type of the envelopes. Preparation is required beforehand to prevent wrinkling or paper jam. For more information, see e-Manual > Basic Operations. Loading Pre-Punched Paper You can load pre-punched paper to the following paper source: •...
Page 73: Loading Tab Paper
Loading Tab Paper This section describes how to load tab paper. You can load tab paper to the following paper source: • Paper Drawer 3 and 4 of the main unit • Multi-drawer Paper Deck-A1 • Document Insertion Unit-H1 • Document Insertion/Folding Unit-G1 / Document Insertion Unit-J1 Only LTR tab paper can be used.
Page 74 Paper Source How to Load Tab Paper Paper Drawer Load reverse order tab paper face down with the tabs to the left side. Multi-drawer Paper Deck-A1 Load right order tab paper face up with the tabs to the right side. Document Insertion Unit-H1 Load reverse order tab paper face down with the tabs to the left side.
Page 75 Loading Tab Paper Open the paper drawer. 1. Press the button on the paper drawer in which you want to load tab paper. 2. Grip the handle, and pull out the paper drawer until it stops. Remove the tab paper guide from its holder by sliding it to the left and lifting it up, and place it as shown below.
Page 76 Squeeze the upper part of the front guide. Without releasing it, slide the front guide to align it with the mark for tab paper (LTR). Slide the front guide until it clicks into place. If the front guide is not adjusted properly for the paper size loaded in the paper drawer, the correct paper size may not appear on the touch panel display.
Page 77: Loading Paper Into The Paper Deck Unit-C1/Pod Deck Lite-A1 (Optional)
• The paper size of the Paper Deck Unit-C1 is fi xed to LTR. For instructions on changing the paper size that can be loaded in the Paper Deck Unit-C1, contact your local authorized Canon dealer. Loading Paper into the Paper Deck Unit-C1/POD Deck Lite-A1 If you select the paper deck when it has no paper, or if the paper deck runs out of paper during a print job, a screen prompting you to load paper appears on the touch panel display.
Page 78 Open the packaging for the paper, and remove the paper stack. • For high-quality printouts, use paper recommended by Canon. • Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding. Lift the feeding support roller.
Page 79 Load the paper stack into the paper deck unit. Paper Deck Unit-C1 POD Deck Lite-A1 Lower the feeding support roller and close the paper deck unit. 1. Lower the feeding support roller. If the Paper Deck Unit-C1 is attached, proceed to next step. 2.
Page 80 • Do not load the following types of paper into the Paper Deck Unit-C1. Doing so may cause a paper jam. • Severely curled or wrinkled paper • Thin straw paper • Heavy paper (more than 80 lb cover (220 g/m •...
Page 81 Changing the Paper Size for the POD Deck Lite-A1 This section explains how to change the paper size for the POD Deck Lite-A1. Register the desired paper size for the POD Deck Lite-A1 in [Paper Settings] in [Preferences] (Settings/Registration). For instructions on registering the paper size for the POD Deck Lite-A1, see e-Manual > Settings/ Registration.
Page 82 Remove the rear edge retainer. Remove the two blue screws on the outer size change plate using a coin or something similar. Do not loosen or remove any screw other than the two blue screws on the outer size change plate. Remove the outer size change plate.
Page 83 Align the outer size change plate with the marks for the desired paper size that you want to load. (SRA3) 320mm 450mm 330mm 483mm 13 19 12 / 17 / 457mm 305mm A4/A3 12 18 11 17/LTR B5/B4 LGL/LTR • Make sure to align the outer size change plate properly with the marks for the desired paper size. There are two locations with marks for the paper size on the top of the outer size change plate.
Page 84 Align the rear edge retainer with the marks for the desired paper size. If the rear edge retainer is not aligned properly, paper may become jammed, the quality of the image may be degraded, or the inside of the machine may become dirty. Make sure to load paper with the rear edge retainer properly aligned with the paper size marks on the top and base of the paper deck.
Page 85 Remove the inner size change plate. Hot air that is blown by the fan may warm the inner size change plate. Align the inner size change plate with the marks for the desired paper size. 11 17/LTR 12 18 13 19 (SRA3) •...
Page 86 Fix the inner size change plate with the two blue screws using a coin or something similar, while slightly holding its center front portion, and pressing it away from you. Fasten the right blue screw before fastening the left blue screw. If you fasten the blue screws without pressing the inner size change plate away from you, the plate may be fi xed at an angle.
Page 87 Insert the correct deck base plate that matches the new paper size into the paper deck. If you are not using the deck base plate, move the POD Deck Lite-A1 away from the main unit, and hang it on the hook that is on the inner left side of the POD Deck Lite-A1. •...
Page 88 Load the paper stack into the paper deck, and then lower the feeding support roller. 1. Load the paper stack. 2. Lower the feeding support roller. When loading paper, take care not to cut your hands on the edges of the paper. •...
Page 89: Loading Paper Into The Multi-Drawer Paper Deck-A1 (Optional)
Loading Paper into the Multi-drawer Paper Deck-A1 (Optional) If the Multi-drawer Paper Deck-A1 is attached, three paper sources are added to the paper sources of the standard paper deck or paper drawer attached to the machine. Up to 2,000 sheets of paper (20 lb bond (80 g/m )) each can be loaded into the upper, middle, and lower decks of the Multi- drawer Paper Deck-A1.
Page 90 • For high-quality printouts, use paper recommended by Canon. • Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding. Load the paper stack, and close the paper deck.
Page 91 • Do not subject the paper holder plate to shock when loading paper into the paper deck, as this may result in a malfunction or damage to the machine. • Do not load the following types of paper into the Multi-drawer Paper Deck-A1. Doing so may cause a paper jam. •...
Page 92 • When loading paper into the paper deck for the fi rst time, adjust the size change plate to match the paper size being loaded. (See “Changing the Paper Size for the Multi-drawer Paper Deck-A1, ” on p. 93.) • When loading paper into the paper deck, make sure that the paper size setting is the same size of the paper that is being loaded.
Page 93 Changing the Paper Size for the Multi-drawer Paper Deck-A1 This section explains how to change the paper size for the Multi-drawer Paper Deck-A1. When handling paper, take care not to cut your hands on the edges of the paper. Open the paper deck. 1.
Page 94 Remove all of the remaining paper. Squeeze the lever, as shown below. Without releasing the lever, slide the outer size change plate and inner size change plate until it does not catch on the paper to set. Load the desired paper to approximately 3/8” (10 mm) in height.
Page 95 Slide the outer size change plate and inner size change plate to align them with the desired paper size. Slide the paper holder plate to align it with the desired paper size, as shown below. ● If you use a paper which length of the parallel edge to the feeding direction is shorter than 18” (457.2 mm) : Slide the paper holder plate to align it with the desired paper size, as shown below.
Page 96 Load all remaining paper into the paper deck. Change the paper deck’s size plate to match the new paper size. Gently push the paper deck back into the machine until it clicks into place in the closed position. The inside lifter automatically ascends, and prepares the paper deck for printing. When returning the paper deck to its original position, be careful not to get your fi ngers caught, as this may result in personal injury.
Page 97 • Do not subject the paper holder plate to shock when loading paper into the paper deck, as this may result in a malfunction or damage to the machine. • Adjust the outer size change plate, inner size change plate, and paper holder plate correctly to avoid causing a paper jam, dirty prints, or making the inside of the machine dirty.
Page 98: Loading Paper Into The Document Insertion Unit-H1 (Optional)
Loading Paper into the Document Insertion Unit-H1 (Optional) Follow the procedure below to load the paper into the Document Insertion Unit-H1. When loading paper, take care not to cut your hands on the edges of the paper. • The Document Insertion Unit-H1 is an optional product. •...
Page 99 Adjust the slide guides to fi t the paper size. ● To use the upper tray: Adjust the slide guide. ● To use the lower tray: Open the tray cover. ● Adjust the slide guide.
Page 100 • For high-quality printouts, use paper recommended by Canon. • Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding. Also, you should always fan paper that has just been removed from a newly opened paper package.
Page 101 Select the desired paper size  press [Next]. Select the same paper size that is loaded in the Document Insertion Unit-H1. To select an A or B series paper size, press [A/B Size]. Select the desired paper type  press [OK]. Make sure that the height of the paper stack does not exceed the loading limit mark ( •...
Page 102: Loading Paper Into The Document Insertion/Folding Unit-G1/Document Insertion Unit-J1 (Optional)
• For high-quality printouts, use paper recommended by Canon. • Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding. Also, you should always fan paper that has just been removed from a newly opened paper package.
Page 103 Load the paper stack into the document insertion unit. Load the paper face up. Select the desired paper size  press [Next]. Select the same paper size that is loaded in the Document Insertion/Folding Unit-G1 or Document Insertion Unit-J1. To select an A or B series paper size, press [A/B Size]. Select the desired paper type ...
Page 104: Replacing The Stamp Cartridge (Duplex Color Image Reader Unit-F1)
Replacing the Stamp Cartridge (Duplex Color Image Reader Unit-F1) Originals sent via the Duplex Color Image Reader Unit-F1 can be stamped to indicate that they have been sent. Replace the stamp cartridge when the stamp mark is faint or no longer visible. When replacing the stamp cartridge, take care not to allow ink to come into contact with your hands or clothing.
Page 105 Insert the stamp cartridge. 1. Remove the old stamp cartridge, using tweezers. 2. Push in the new stamp cartridge until it clicks. • Insert the stamp cartridge so that it is not slanted. • Insert the stamp cartridge properly, or paper jams may occur. Close the stamp cover.
Page 106 Close the document scan cover, and the feeder. 1. Close the document scan cover. 2. Close the feeder. • When closing the document scan cover and the feeder, be careful not to get your fi ngers caught, as this may result in personal injury. •...
Page 107: Replacing The Staple Cartridge (For Optional Products)
• The Staple Finisher-K1 and Booklet Finisher-K1 are optional products. • We recommend that you order staple cartridges from your local authorized Canon dealer before your stock runs out. • Use only staple cartridges intended for use with this machine.
Page 108 Open the front cover of the fi nisher. Pull out the staple case from the stapler unit, holding it by its green tab. Pull out the staple cartridge. 1. Pull out the staple cartridge. 2. Insert the new staple cartridge. •...
Page 109 Gently push the staple case into the stapler unit, until it is securely in place. Always make sure to insert the staple case as far as it can go. Close the front cover of the fi nisher. When closing the front cover of the fi nisher, be careful not to get your fi ngers caught, as this may result in personal injury.
Page 110: Replacing The Staple Cartridge In The Saddle Stitcher Unit (Booklet Finisher-K1)
• When replacing the staple cartridges, replace both the front and back staple cartridges. • We recommend that you order staple cartridges from your local authorized Canon dealer before your stock runs out. • Use only staple cartridges intended for use with this machine.
Page 111 Pull out the staple case in the saddle stitcher unit (F-C5). 1. Pull out the saddle stitcher unit (F-C5). 2. Pull out the staple case, holding it by its tab. Open the staple case cover by pressing the light blue area. 1.
Page 112 Insert the new staple cartridge until it clicks into place. Close the staple case cover. Return the staple case to its original position in the saddle stitcher unit. When returning the staple case, always make sure to the staple case is inserted until the arrows are aligned as shown in the diagram.
Page 113 Gently push the saddle stitcher unit (F-C5) back into the machine, and close the front cover. 1. Gently push the saddle stitcher unit (F-C5) back into the machine. Always make sure to push the saddle stitcher unit in as far as it can go.
Page 114: Replacing The Staple Cartridge In The Stapler Unit (Staple Finisher-L1/Booklet Finisher-L1)
• The Staple Finisher-L1 and Booklet Finisher-L1 are optional products. • We recommend that you order staple cartridges from your local authorized Canon dealer before your stock runs out. • Use only staple cartridges intended for use with this machine.
Page 115 Pull out the staple case, holding it by the green tab. Pull out the empty staple cartridge from the staple case. 1. Press the areas indicated by PUSH on both sides of the staple case. 2. Once you have released the spring-loaded case, pull out the staple cartridge.
Page 116 Gently push the staple case back into the fi nisher and push down fi rmly until it is securely in place. Close the front cover of the fi nisher. When closing the front cover of the fi nisher, be careful not to get your fi ngers caught, as this may result in personal injury.
Page 117: Replacing The Staple Case In The Saddle Stitcher Unit (Booklet Finisher-L1)
• This procedure is necessary only if the Booklet Finisher-L1 is attached (the Booklet Finisher-L1 is an optional product). • We recommend that you order staple cases from your local authorized Canon dealer before your stock runs out. • Use only staple cases intended for use with this machine.
Page 118 Open the front cover of the fi nisher. Pull out the saddle stitcher unit, and then push the stapler unit up. 1. Grip the handle of the saddle stitcher unit, and pull out until it stops. 2. Pull the stapler unit of the saddle stitcher unit towards you, and then push it up.
Page 119 Push the saddle stitcher unit back into its original position. 1. Pull the stapler unit of the saddle stitcher unit towards you, and then push it down into its original position. 2. Grip the handle of the saddle stitcher unit, and return it to its original position.
Page 120: Removing Staple Waste (Staple Finisher-K1/Booklet Finisher-K1)
Removing Staple Waste (Staple Finisher-K1/Booklet Finisher-K1) This section describes how to remove the staple waste from the staple waste tray. When the staple waste tray of the Staple Finisher-K1/Booklet Finisher-K1 becomes full, a screen prompting you to remove the staple waste appears on the touch panel display. Follow the procedure described below to remove the staple waste. The Staple Finisher-K1 and Booklet Finisher-K1 are optional products.
Page 121 Discard the staple waste. When discarding the staple waste, be careful not to touch the staple waste, as this may result in personal injury. Return the staple waste tray to its original position. Make sure to insert the staple waste tray as far as it can go. Close the front cover of the fi nisher.
Page 122: Removing Punch Waste (Puncher Unit-Bf1)
Removing Punch Waste (Puncher Unit-BF1) This section describes how to remove punch waste from the puncher. When the punch waste tray of the Puncher Unit-BF1 becomes full, a screen prompting you to remove the punch waste appears on the touch panel display. Follow the procedure described below to remove the punch waste. Take care when handling the optional equipment that is attached to the machine.
Page 123 Discard the punch waste into a receptacle. Make sure that the punch waste tray is completely emptied. Return the punch waste tray to its original position. Always make sure to insert the punch waste tray as far as it can go, until it clicks into place. If the punch waste tray is not securely in place, you cannot make copies or prints in the Hole Punch mode.
Page 124: Removing Punch Waste (External 2/3 Hole Puncher-A1)
Removing Punch Waste (External 2/3 Hole Puncher-A1) This section describes how to remove punch waste from the puncher. When the punch waste tray of the Puncher becomes full, a screen prompting you to remove the punch waste appears on the touch panel display.
Page 125 Return the punch waste tray to its original position. 1. Push the punch waste tray back into its original position. 2. Close the front cover of the puncher. When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury.
Page 126: Removing Trim Waste (Inner Booklet Trimmer-A1)
Removing Trim Waste (Inner Booklet Trimmer-A1) This section describes how to remove the trim waste from the trim waste tray. When the trim waste tray of the Inner Booklet Trimmer-A1 becomes full, a screen prompting you to remove the trim waste appears on the touch panel display.
Page 127 Discard the trim waste into a receptacle. Make sure that the trim waste tray is completely emptied. Return the trim waste tray to its original position and close the front cover of the fi nisher. 1 Return the trim waste tray. Always make sure to insert the trim waste tray as far as it can go.
Page 128: Replacing The Toner Cartridge
Replacing the Toner Cartridge When the message <Replace toner cartridge. (Black)> is displayed on the touch panel display, press on the bottom right and replace the toner cartridge for the displayed color. When the Black toner or all of the toners run out completely and prints can no longer be made, a screen with instructions on how to replace the toner cartridge appears on the touch panel display.
Page 129 • Use only toner cartridges intended for use with this machine. • For information on the supported Canon genuine toner, see “Consumables, ” on p. 144. • Do not replace toner cartridges until the message prompting you to do so appears.
Page 130 Select the color of the toner you want to replace from the display on the control panel  press [Remove Toner Cartridges]. If the toner with content remaining is selected, the message <The selected toner can still be used. Do you want to replace it?> is displayed. If you want to continue replacement, press [Yes]. If you do not want to replace the toner, press [No].
Page 131 Wait for the internal cover to open automatically, and pull the toner cartridge out of the toner supply port. *1 Black Toner Cartridge *2 Cyan, Magenta, or Yellow Toner Cartridge If the internal cover does not automatically open because of reasons such as closing of the toner replacement cover, an error message is displayed.
Page 132 Prepare the new toner cartridge. Hold the new toner cartridge in your hands, as shown below, and gently tilt it up and down 10 times. Twist the red protective cap of the new toner cartridge in the direction of the arrow to remove it.
Page 133 Push the new toner cartridge in as far as possible. *1 Black Toner Cartridge *2 Cyan, Magenta, or Yellow Toner Cartridge When replacing toner cartridges, make sure that the color of the toner cartridge matches the color of label on the internal cover. Close the internal cover.
Page 134 Close the toner replacement cover. The toner confi rmation screen is displayed. When closing the toner replacement cover, be careful not to get your fi ngers caught, as this may result in personal injury.
Page 135: Routine Cleaning
Routine Cleaning If the original is not copied clearly or streaks appear on printed output, clean the following parts of the machine. For high- quality printouts, we recommend cleaning these parts once or twice a month. ● Platen glass ● Underside of the feeder ●...
Page 136: Platen Glass And Underside Of The Feeder
Platen Glass and Underside of the Feeder If the platen glass or the underside of the feeder is dirty, the original may not be scanned clearly, or the size of the original may be detected incorrectly. Clean the platen glass and the underside of the feeder by following the procedure below. This procedure is necessary only if the Duplex Color Image Reader Unit-F1 is attached.
Page 137: Manual Feeder Cleaning
Manual Feeder Cleaning If originals that have been fed through the feeder have streaks or appear dirty, clean the feeder’s scanning area. Clean the feeder’s scanning area with a cloth which is wrung after being dampened in water, and then wipe them clean with a soft, dry cloth.
Page 138 Clean the feed scanning area with a cloth dampened in water or a mild detergent, and then wipe the area with a soft dry cloth. Close the covers and the feeder. 1 Close the inside cover. 2 Close the document scan cover.
Page 139: Automatic Feeder Cleaning
Automatic Feeder Cleaning If your originals have black streaks or appear dirty after scanning them through the feeder, perform an automatic feeder cleaning for the rollers of the feeder. This procedure is necessary only if the Duplex Color Image Reader Unit-F1 is attached. Press (Settings/Registration).
Page 140: Wire Cleaning
Wire Cleaning If streaks appear on printed output or random parts of the printed image are missing, clean the corona assembly wires inside the main unit. Press (Settings/Registration). Press [Adjustment/Maintenance]  [Maintenance]  [Clean Wire]. Press [Start]. It takes approximately 35 seconds to clean the wire. When cleaning is complete, try printing again.
Page 141: Roller Cleaning
Roller Cleaning If dirt or streaks appear on printed output, clean the roller inside of the main unit. Press (Settings/Registration). Press [Adjustment/Maintenance]  [Maintenance]  [Clean Roller]. Press [Start]. It takes approximately 20 seconds to clean the roller. When cleaning is complete, try printing again. Roller cleaning cannot be performed during printing.
Page 142: Drum Cleaning
Drum Cleaning Printed images may be light or distorted when the machine is used immediately after installation or after a long period time of not using the machine. If printed images are light or distorted, clean the drum inside the machine as necessary. Press (Settings/Registration).
Page 143: Cleaning The Touch Panel Display
Cleaning the Touch Panel Display If the touch panel display becomes dirty and the screen may not be seen clearly, clean the touch panel display. Wipe the touch panel display with a cloth dampened in water or a mild cleaning agent, and then wipe the area clean with a soft, dry cloth.
Page 144: Consumables
Consumables The following consumables are available from Canon. For more information, contact your local authorized Canon dealer. We recommend that you order paper stock and toner from your local authorized Canon dealer before your stock runs out. ● Recommended Paper In addition to plain paper (11”...
Page 145 Toner comes in four colors: black, cyan, magenta, and yellow. Check the toner color that you need to replace before ordering toner from your local authorized Canon dealer. Also, when replacing the toner cartridge, make sure that you replace toner of the correct color.
Page 146 • [Be careful of counterfeit toners] Please be aware that there are counterfeit Canon toners in the marketplace. Use of counterfeit toner may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner.
Page 147 ● Staple Cartridge in the Staple Unit Finisher Name Shape Staple Finisher-K1 Staple-N1 Booklet Finisher-K1 Staple Finisher-L1 Staple-J1 Booklet Finisher-L1...
Page 148 ● Genuine Supplies Canon has developed and manufactured Toner, Parts, and Supplies specifi cally for use in this machine. For optimal print quality and for optimal machine performance and productivity, we recommend that you use Genuine Canon Toner, Parts, and Supplies.
Page 149: Troubleshooting
Contacting Your Local Authorized Canon Dealer • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •...
Page 150: Clearing Paper Jams
• When removing jammed originals or paper, take care not to cut your hands on the edges of the originals or paper. If you cannot remove the paper, contact your local authorized Canon dealer. • When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing, as this will dirty your hands or clothing.
Page 151: Locations Of Paper Jams
Locations of Paper Jams Paper jams may occur in the following parts of the machine. See the applicable section to clear the paper jam. Multi-purpose Tray (p. 168) Fixing Transport Unit (p. 164) Paper Drawers (Right/Left) (p. 171) Right Cover of the Machine (p. 157) Paper Drawers 3 and 4 (p.
Page 152 Duplex Color Image Reader Unit-F1 (Optional) (p. 182) Paper Deck Unit-C1/POD Deck Lite-A1 (Optional) (p. 172) Left Cover of the Machine (p. 161)
Page 153 Front Cover of the Multi-drawer Paper Deck-A1 (Optional) (p. 175) Document Insertion Unit-H1 (Optional) (p. 188) Paper Decks of the Multi-drawer Paper Deck-A1 (Optional) (p. 180) Right Cover of the Machine (When the Multi-drawer Paper Deck-A1 is attached) (p. 159) Paper Folding Unit-G1 (Optional) (p.
Page 154 Left Cover of the Machine (When the Buff er Pass Unit-J1 is attached) (p. 162) Professional Puncher Integration Unit-B1 (Optional) (p. 195) Staple Finisher-K1 (Optional) (p. 203) Buff er Pass Unit-J1 (p. 185) Saddle Stitcher Unit (p. 213) Inside the Front Cover (p. 208)
Page 155 Insertion Unit (p. 218) Inside the Insertion Unit (p. 221) Folding Unit (p. 224) External 2/3 Hole Puncher-A1 (Optional) (p. 228)
Page 156 Inside the Top Cover (p. 231) Output Area (p. 233) Saddle Stitcher Unit of the Booklet Finisher-L1 (p. 238) Front Cover of the Booklet Finisher-L1 (p. 236)
Page 157: Main Unit
Main Unit If a paper jam occurs in the main unit area, a screen prompting you to remove the jammed paper appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper.
Page 158 Remove any jammed paper from the lower right cover of the main unit. 1. Open the lower right cover of the main unit. 2. Remove any jammed paper. Gently close the lower right and upper right covers of the main unit until it clicks into place in the closed position.
Page 159 Right Cover of the Machine (When the Multi-drawer Paper Deck-A1 is attached) Close the cover that is open. When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury. Open the front cover of the Multi-drawer Paper Deck-A1. Remove any jammed paper from the lower right cover of the main unit.
Page 160 Close the lower right cover of the machine. When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury. Close the front cover of the Multi-drawer Paper Deck-A1. When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury.
Page 161 Left Cover of the Machine If the Copy Tray-P1 is attached to the main unit, remove all output paper from the tray. It may be necessary to lift the Copy Tray-P1 up, depending on the paper jam. Close the cover that is open. When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury.
Page 162 Left Cover of the Machine (When the Buff er Pass Unit-J1 is attached) Close the cover that is open. When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury. Open the front cover of the Buff er Pass Unit-J1. Open the lower guide of the Buff er Pass Unit-J1.
Page 163 Remove any jammed paper from the left cover of the main unit. 1. Open the left cover. 2. Remove any jammed paper. 3. Close the left cover. When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury.
Page 164 Follow the instructions on the screen. The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared. Fixing Transport Unit Close the cover that is open. When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury.
Page 165 Remove any jammed paper from the edge guide. 1. Open the edge guide. 2. Remove any jammed paper. 3. Close the edge guide. When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury.
Page 166 Open the inner output unit, and remove any jammed paper. 1 Open the inner output unit. 2 Open the inner output guide. 3 Remove any jammed paper. Gently push the inner output unit back into its original position. Remove any jammed paper from the 2-sided guide. 1 Open the 2-sided guide, holding by the green tab.
Page 167 Gently push the fi xing transport unit back into its original position, and close the front cover of the main unit. 1 Gently push the fi xing transport unit back into its original position. 2 Close the front cover. When returning the unit to its original position or closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury.
Page 168: Paper Sources
Paper Sources If a paper jam occurs in paper sources, a screen prompting you to remove the jammed paper appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, while referring to the display of the screen, to remove the jammed paper.
Page 169 Open the right cover of the main unit. Remove any jammed paper. 1 Remove any jammed paper from the outside of the upper right cover. 2 Remove any jammed paper from the inside of the upper right cover. Close the right cover of the main unit. When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury.
Page 170 Paper Drawers 3 and 4 Remove any paper jammed in the paper drawer. 1 Press the open button of the paper drawer that is feeding the paper. 2 Grip the handle, and pull out the paper drawer until it stops. 3 Remove any jammed paper.
Page 171 Paper Drawers (Right/Left) Pull out the paper drawer. 1 Press the open button of the paper drawer that is feeding the paper. 2 Pull out the paper drawer until it stops. If the paper drawer seems to be stuck, do not pull it out by force. Push it back into the machine, press the release button again, and then pull it back out.
Page 172 Paper Deck Unit-C1/POD Deck Lite-A1 (Optional) Close any open cover. When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury. Move the paper deck away from the main unit. 1. Press the release button. 2.
Page 173 Remove any paper jammed in the side of the paper deck. Paper can also be jammed in the feeding slot on the side of the main unit. Remove any jammed paper from the feeding slot. Reconnect the paper deck to the main unit. If the paper jam message is no longer displayed when you reconnect the paper deck, proceed to step 8.
Page 174 Open the paper deck. 1 Press the open button. 2 Open the paper deck. The inside lifter automatically descends to the paper loading position. If the machine is in the Sleep mode (the touch panel is not displayed, and only (Energy Saver)is lit), you may be unable to open the paper deck unit.
Page 175 Follow the instructions on the screen. The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared. Front Cover of the Multi-drawer Paper Deck-A1 (Optional) The following illustration indicates the location of the paper jam. Please refer to it to remove the jammed paper. *Front Cover Close the cover that is open.
Page 176 Open the front cover of the Multi-drawer Paper Deck-A1. Remove any jammed paper from the guide (D-A1). 1. Open the guide (D- A1). 2. Remove any jammed paper. Turn the dial (D-A2), and remove any jammed paper. 1. Turn the dial (D- A2) in the direction of the arrow (counterclockwise).
Page 177 Remove any jammed paper from the guide (D-A3). 1. Open the guide (D- A3). 2. Remove any jammed paper. Turn the dial (D-A4), and remove any jammed paper. 1 Turn the dial (D- A4) in the direction of the arrow (counterclockwise).
Page 178 Close the guide (D-A1). When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury. Remove any jammed paper from the guide (D-B1). 1 Open the guide (D- B1). 2 Remove any jammed paper.
Page 179 Close the guide (D-B1). When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury. Close the front cover of the Multi-drawer Paper Deck-A1. When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury.
Page 180 Paper Decks of the Multi-drawer Paper Deck-A1 (Optional) The following illustration indicates the location of the paper jam. Please refer to it to remove the jammed paper. Remove any paper jammed in the paper deck. 1 Push the open button of the paper deck indicated on the touch panel...
Page 181 Gently push the paper deck back into the machine until it clicks into place in the closed position. When closing the paper deck, be careful not to get your fi ngers caught, as this may result in personal injury. Follow the instructions on the screen. The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper am is cleared.
Page 182: Duplex Color Image Reader Unit-F1 (Optional)
Duplex Color Image Reader Unit-F1 (Optional) Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed original. The Duplex Color Image Reader Unit-F1 is optional product. Remove originals from the original supply tray.
Page 183 Turn the green feed dial, and remove any jammed originals. 1. Turn the green feed dial. 2. Remove any jammed originals. Close the inner cover and the feeder cover. 1. Close the inner cover. 2. Close the feeder cover. When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury.
Page 184 Remove any jammed originals from the feeder. 1 Lift the feeder. 2 Remove any jammed originals. 3 Close the feeder. • When closing the feeder, be careful not to get your fi ngers caught, as this may result in personal injury.
Page 185: Buff Er Pass Unit-J1
Buff er Pass Unit-J1 If a paper jam occurs inside the Buff er Pass Unit-J1, a screen prompting you to remove the jammed paper appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper.
Page 186 Turn the knob, and remove any jammed paper. 1 Turn the knob to the right. 2 Remove any jammed paper from the lower guide. 3 Turn the knob to the left. 4 Remove any jammed paper from the upper guide. Close the lower guide and upper guide of the Buff er Pass Unit-J1.
Page 187 Close the front cover of the Buff er Pass Unit-J1. When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury. Follow the instructions on the screen. The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared.
Page 188: Document Insertion Unit-H1 (Optional)
Document Insertion Unit-H1 (Optional) If a paper jam occurs inside the Document Insertion Unit-H1, a screen indicating prompting you to remove the jammed paper how to clear the jam appears on the touch panel display. Follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper.
Page 189 Remove any paper jammed in the upper cover (I-I1) of the document insertion unit. 1. Open the upper cover (I-I1) of the document insertion unit. 2. Remove any jammed paper. Remove any paper jammed in the guide (I-I2). 1. Open the guide (I-I2). 2.
Page 190 Open the document insertion unit. Remove any paper jammed in the guide (I-13). 1 Open the guide (I-13). 2 Remove any jammed paper. Close the guide (I-13) and the document insertion unit. 1 Close the guide (I-13). 2 Close the document insertion unit.
Page 191 Open the front cover of the Document Insertion Unit-H1. Open the guide (I-A1). When opening the guide (l-A1), be careful not to get your fi ngers caught, as this may result in personal injury.
Page 192 Remove any paper jammed in the guide (I-A1). 1 Remove any jammed paper. 2 Close the guide (I-A1). When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury. Open the guide (I-A2). When opening the guide (l-A2), be careful not to get your fi ngers caught, as this may result in personal injury.
Page 193 Turn the dial (I-A3), and remove any jammed paper. 1 Turn the dial (I-A3) in the direction of the arrow (counterclockwise). 2 Remove any jammed paper. Close the guide (I-A2) and the front cover. 1 Close the guide (I-A2). 2 Close the front cover. When closing the guide and the cover, be careful not to get your fi ngers caught, as this may result in personal injury.
Page 194 Reload the paper into the document insertion unit. Follow the instructions on the screen. The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared.
Page 195: Professional Puncher Integration Unit-B1 (Optional)
Professional Puncher Integration Unit-B1 (Optional) If a paper jam occurs inside the Professional Puncher Integration Unit-B1, a screen prompting you to remove the jammed paper appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper.
Page 196 Open the front cover of the Professional Puncher Integration Unit-B1. Remove any jammed paper from the guide (R-A). 1. Lift up the guide (R- A) until it clicks into place. 2. Remove any jammed paper. 3. Close the guide (R-A) until it clicks into place.
Page 197 Remove any jammed paper. Turn the lever of the guide (R-B1) to the left until it clicks into place. When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury. Open the guide (R-B2) until it clicks into place.
Page 198 Remove any jammed paper. Close the guide (R-B2) until it clicks into place. When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury. Close the front cover of the Professional Puncher Integration Unit-B1. When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury.
Page 199: Paper Folding Unit-G1 (Optional)
Paper Folding Unit-G1 (Optional) If a paper jam occurs inside the Paper Folding Unit-G1, a screen indicating the location of the paper jam and how to clear the jam appears on the touch panel display. Follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper.
Page 200 Open the guide (M-A2). Turn the dial (M-A3), and remove any jammed paper. 1. Turn the dial (M- A3) in the direction of the arrow (counterclockwise). 2. Remove any jammed paper. Remove any paper jammed in the left guide (M-B2). 1.
Page 201 Remove any paper jammed in the right guide (M-B3). 1. Open the right guide (M-B3). Open the guide as far as it can go. 2. Remove any jammed paper in the inside guide. 3. Remove any jammed paper in the outside guide.
Page 202 Close the guide (M-A2) and the front cover. 1 Close the guide (M- A2). 2 Close the front cover. When closing the guide and the cover, be careful not to get your fi ngers caught, as this may result in personal injury. If the paper jam message is displayed even after the paper jam is cleared, check whether there is any paper left by opening the entrance guide.
Page 203: Staple Finisher-K1 (Optional)
Staple Finisher-K1 (Optional) If a paper jam occurs inside the Staple Finisher-K1, a screen prompting you to remove the jammed paper appears on the touch panel display. Follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper.
Page 204 Slide the guide (F-A1) to align it with the mark. Slide the guide once to align with This procedure is necessary only if the Puncher Unit-BF1 is attached. Open the entrance guide.
Page 205 Remove any jammed paper. 1. Remove any jammed paper. 2. Close the entrance guide. When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury. Open the guide (F-B1).
Page 206 Remove any jammed paper. 1 Remove any jammed paper. 2 Close the guide (F-B1). When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury. Turn the lower dial (F-B2) in the direction of the arrow (counterclockwise).
Page 207 Remove any paper jammed in the guide (F-B3). 1 Open the guide (F-B3). 2 Remove any jammed paper. 3 Close the guide (F-B3). When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury.
Page 208: Booklet Finisher-K1 (Optional)
Booklet Finisher-K1 (Optional) If a paper jam occurs inside the Booklet Finisher-K1, a screen prompting you to remove the jammed paper appears on the touch panel display. Follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper.
Page 209 Slide the guide (F-A1) to align it with the mark. Slide the guide once to align with This procedure is not necessary only if the Puncher Unit-BF1 is attached.. Open the guide (F-B1).
Page 210 Remove any jammed paper. 1. Remove any jammed paper. 2. Close the guide (F-B1). When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury. Open the guide (F-B2).
Page 211 Remove any jammed paper. 1 Remove any jammed paper. 2 Close the guide (F-B2). When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury. Turn the lower dial (F-B3) in the direction of the arrow (counterclockwise).
Page 212 Remove any jammed paper from the guide (F-B4). 1 Open the guide (F-B4). 2 Remove any jammed paper. 3 Close the guide (F-B4). When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury.
Page 213 Saddle Stitcher Unit The following illustration indicates the location of the paper jam. Please refer to it to remove the jammed paper. *Front Guide **Delivery Guide Open the front cover of the fi nisher.
Page 214 Open the guide (F-C1). Open the guide (F-C2). Remove any jammed paper. 1. Turn the lower dial (F-C3) in the direction of the arrow (counterclockwise). Jammed paper is fed to the guide (F-C2). 2. Remove any jammed paper. 3. Close the guide (F-C2). When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury.
Page 215 Close the guide (F-C1). When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury. If the lamp is ON, while pushing in the dial (F-C4), turn it in the direction of the arrow (counterclockwise) until the lamp turns off .
Page 216 Remove output sheets from the booklet tray. Pull out the saddle stitcher unit (F-C5). Remove any jammed paper from the right cover of the saddle stitcher unit (F- C6). 1 Open the right cover (F- C6). 2 Remove any jammed paper.
Page 217 If parts of the paper are left on top of the feeding belt, open the guide, and remove any parts of the paper left. 1 Open the delivery guide, and remove any jammed paper. 2 Close the delivery guide. When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury.
Page 218: Document Insertion/Folding Unit-G1/Document Insertion Unit-J1 (Optional)
Document Insertion/Folding Unit-G1/Document Insertion Unit-J1 (Optional) If a paper jam occurs inside Document Insertion/Folding Unit-G1 or Document Insertion Unit-J1, a screen prompting you to remove the jammed paper appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper.
Page 219 Remove any jammed paper from the top cover. 1 Remove the paper that is not jammed. 2 Remove any jammed paper. 3 Close the top cover. When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury.
Page 220 Remove any jammed paper from the delivery unit. 1. Open the delivery unit. 2. Remove any jammed paper. 3. Close the delivery unit. When closing the delivery unit, be careful not to get your fi ngers caught, as this may result in personal injury.
Page 221 Inside the Insertion Unit Open the front cover of the Document Insertion/Folding Unit-G1 or Document Insertion Unit-J1. Open the upper delivery guide. Remove any jammed paper.
Page 222 Close the upper delivery guide. When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury. Open the lower delivery guide.
Page 223 Remove any jammed paper from the lower delivery guide. 1 Remove any jammed paper. 2 Close the lower delivery guide. When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury. Close the front cover.
Page 224 Folding Unit Open the front cover of the Document Insertion/Folding Unit-G1. Open the lower delivery guide. Pull out the folding unit.
Page 225 Remove any jammed paper from the exit slot. 1 Push out any jammed paper toward the exit slot. 2 Remove any jammed paper. Remove any jammed paper from the left guide. 1 Open the left guide. 2 Remove any jammed paper from the inside guide.
Page 226 Remove any jammed paper from the right guide. 1 Open the right guide. 2 Remove any jammed paper. 3 Close the right guide. When closing the guide, be careful not to get your fi ngers caught, as this may result in personal injury.
Page 227 Close the lower delivery guide and the front cover. 1 Close the lower delivery guide. 2 Close the front cover. When closing the guide and cover, be careful not to get your fi ngers caught, as this may result in personal injury.
Page 228: External 2/3 Hole Puncher-A1 (Optional)
External 2/3 Hole Puncher-A1 (Optional) If a paper jam occurs inside the puncher, a screen prompting you to remove the jammed paper appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper.
Page 229 Remove any paper jammed from the top cover of the puncher. 1 Open the top cover of the puncher. 2 Remove any jammed paper. Close the top cover of the puncher. If you opened the insertion unit in step 2, gently push down the insertion unit back into its original position.
Page 230 Close the front cover of the puncher waste tray. When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury. Follow the instructions on the screen. The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared.
Page 231: Staple Finisher-L1/Booklet Finisher-L1 (Optional)
Staple Finisher-L1/Booklet Finisher-L1 (Optional) If a paper jam occurs in the Staple Finisher-L1 or Booklet Finisher-L1, a screen prompting you to remove the jammed paper appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper.
Page 232 Remove any paper jammed from the top cover of the fi nisher. 1 Remove any jammed paper. 2 Close the top cover of the fi nisher. If you open the Document Insertion/Folding Unit-G1 or Document Insertion Unit-J1 in step 1, close the insertion unit. When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury.
Page 233 Output Area Open the output slot on the outside of the fi nisher, and remove any jammed paper that is visible. If you cannot see any jammed paper, check if any jammed paper is stuck inside the output area of the fi nisher.
Page 234 Open the top cover of the fi nisher. Open the delivery guide. Remove any jammed paper.
Page 235 Close the delivery guide. When closing the delivery guide, be careful not to get your fi ngers caught, as this may result in personal injury. Close the top cover and front cover of the fi nisher. 1 Close the top cover. If you open the Document Insertion/Folding Unit-G1 or Document Insertion...
Page 236 Front Cover of the Booklet Finisher-L1 Open the front cover of the fi nisher. If the Document Insertion/Folding Unit-G1 or Document Insertion Unit-J1 is attached, open the insertion unit. Open the top cover of the fi nisher.
Page 237 Remove any jammed paper from the upper delivery guide. 1 Tilt the upper delivery guide to the right. 2 Remove any jammed paper. When releasing the upper delivery guide, be careful not to get your fi ngers caught, as this may result in personal injury.
Page 238 Close the top cover and front cover of the fi nisher. 1 Close the top cover of the fi nisher. If you open the Document Insertion/Folding Unit-G1 or Document Insertion Unit-J1 in step 1, close the insertion unit. 2 Close the front cover of the fi nisher.
Page 239 Turn the small knob on the right in the direction of the arrow (counterclockwise). While pushing in the larger knob on the left, turn it in the direction of the arrow (clockwise). Remove any jammed paper protruding from the saddle stitcher unit.
Page 240 Remove any jammed paper from the lower delivery guide. 1 Tilt the lower delivery guide to the right. 2 Remove any jammed paper. 3 Return the lower delivery guide to its original position. When returning the lower delivery guide to its original position, be careful not to get your fi ngers caught, as this may result in personal injury.
Page 241: Reducing The Frequency Of Paper Jams
Reducing the Frequency of Paper Jams If paper jams occur frequently, even though there is no apparent problem with the machine, either one of the following two reasons may be the cause. Follow the instructions described below to reduce the frequency of paper jams. ●...
Page 242: Clearing Staple Jams (For Optional Products)
Clearing Staple Jams (For Optional Products) If a staple jam occurs, a screen indicating the location of the staple jam and how to clear the jam appears on the touch panel display. Follow the instructions on the screen to clear the staple jam. The screen is displayed repeatedly until the staple jam is cleared.
Page 243: Stapler Unit Of The Staple Finisher-K1/Booklet Finisher-K1
Stapler Unit of the Staple Finisher-K1/Booklet Finisher-K1 Check the location of the staple jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed staple. Take care when handling the optional equipment that is attached to the machine. When an optional unit’s cover is opened to replace a staple cartridge, discard the punch waste, discard the trim waste, discard the staple waste, or clear paper or staple jams, prints may still be output if other optional units are operating normally, and are not involved in the paper or staple jam removal procedure.
Page 244 Pull out the staple case. Push up the bracket on the staple case. Remove all of the jammed and protruding staples from the staple cartridge.
Page 245 Return the bracket on the staple case to its original position. Gently push the staple case back into the stapler unit until it is securely in place. Always make sure to insert the staple case far as it can go. Close the front cover of the fi nisher.
Page 246: Saddle Stitcher Unit Of The Booklet Finisher-K1
Saddle Stitcher Unit of the Booklet Finisher-K1 Check the location of the staple jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed staple. • Take care when handling the optional equipment that is attached to the machine. When an optional unit’s cover is opened to replace a staple cartridge, discard the punch waste, discard the trim waste, discard the staple waste, or clear paper or staple jams, prints may still be output if other optional units are operating normally, and are not involved in the paper or staple jam removal procedure.
Page 247 Hold the staple case by its left and right sides, and lower the bracket on the staple case. Remove the jammed and exposed staples from the staple case. Return the bracket on the staple case to its original position.
Page 248 Return the staple case to its original position in the saddle stitcher unit. When returning the staple case, always make sure to the staple case is inserted until the arrows are aligned as shown in the diagram. Push the saddle stitcher unit (F-C5) back into the machine, and close the front cover of the fi nisher.
Page 249: Staple Finisher-L1/Booklet Finisher-L1
Staple Finisher-L1/Booklet Finisher-L1 Check the location of the staple jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed staple. Make sure to close all covers and paper drawers of the machine before clearing any staple jams. The Staple Finisher-L1 and Booklet Finisher-L1 are optional products.
Page 250 Remove any staples jammed in the staple case. 1. Push down the tab on the staple case. 2. Remove all of the staples that slide from the staple cartridge. 3. Return the tab on the staple case to its original position. Gently push the staple case back into the fi nisher and push down fi rmly until it is securely in place.
Page 251: Saddle Stitcher Unit Of The Booklet Finisher-L1
Saddle Stitcher Unit of the Booklet Finisher-L1 Check the location of the staple jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed staple. • Make sure to close all covers and paper drawers of the machine before clearing any staple jams. •...
Page 252 Pull out the staple case containing the jammed staples, holding it by its left and right sides. Push up the tab on the staple case. 1 Push down Part A to unlock. 2 Push up Part B. Remove any jammed staples. 1 Remove any jammed staples.
Page 253 Return the staple case to its original position. Push the staple case in until it clicks into place. Gently push the saddle stitcher unit back into its original position. 1 Pull the stapler unit towards you, and then push it down into its original position.
Page 254: If Memory Becomes Full During Scanning
If Memory Becomes Full During Scanning The machine’s memory can store up to approximately 6,200 pages of scanned images. Approximately 6,000 pages of that total is shared by the various functions, including the Copy; Fax; Scan and Send; Scan and Store (Store in Mail Box); Fax/I-Fax Inbox; and, printing from computer functions.
Page 255: For The Copy Function
For the Copy Function Follow the directions below based on the message that appears on the touch panel display. ● If the message <Scanning will be canceled because the memory is full. Do you want to print the scanned pages?> appears: Select [Yes] or [No].
Page 256: When An Error Message Is Displayed
When an Error Message Is Displayed Error messages may appear on the touch panel display of the machine or the Web browser. Self-diagnostic error messages appear in the following cases: ● When scanning or printing cannot be performed because of an operational error ●...
Page 257: When An Error Code Is Displayed
When an Error Code Is Displayed If a job or operation does not complete successfully, the error code is displayed on the Details screen for Log on the Status Monitor/Cancel screen. You can check the error code in the following locations: ●...
Page 258: Printer/Fax Driver Troubleshooting
Printer/Fax Driver Troubleshooting See “Troubleshooting” in the driver help to resolve problems when using the printer driver or fax driver for Windows. The following screens indicate the directions on how to display “Troubleshooting” from the screen for the printer driver. The screens may diff er, depending on the operating system, and the type and version of the printer driver you are using.
Page 259: Service Call Message
If a malfunction occurs and the machine cannot operate normally, a screen prompting you to contact your local authorized Canon dealer is displayed. If a screen such as the one above is displayed, contact your local authorized Canon dealer. (See “Contacting Your Local Authorized Canon Dealer, ” on p. 260.) If a screen such as the one below is displayed and the print or scan function does not operate normally, some functions may still be available.
Page 260: Contacting Your Local Authorized Canon Dealer
Contacting Your Local Authorized Canon Dealer If a screen prompting you to contact your local authorized Canon dealer is displayed, follow the procedure described below. Turn OFF the main power of the main unit. 1. Open the main power switch cover.
Page 261 If the power cord is damaged, this could cause current to leak, resulting in a fi re or electrical shock. When you contact your local authorized Canon dealer, have the following information available: • Product name •...
Page 262: Setting The Limited Functions Mode From The Service Call Message Screen
Setting the Limited Functions Mode from the Service Call Message Screen When [Limited Functions Mode] is displayed, follow the procedures below. If you turn OFF the main power switch when there is a job waiting to print, that job is erased. If you set Limited Functions Mode to ‘On’...
Page 263: Functions Available When The Printer/Scanner Cannot Be Used Due To An Error
Functions Available When the Printer/Scanner Cannot Be Used Due to an Error You can use the following functions even when the Print and Scan functions are restricted: ● Main Menu Screen : Available -: Unavailable When the Print function is When the Scan function is Available Functions restricted...
Page 264 ● Operation From a Computer : Available -: Unavailable When the Print function is When the Scan function is Available Functions restricted restricted Remote UI MEAP Application Sending a fax from a computer is not available. [Print List] on the Mail Box Selection screen is not available. [Add Files (Scan and Store)] on the Edit File screen is not available.
Page 265 MEMO...
Page 266: Frequently Asked Questions
Can you give me information on how to send to the SMB server and specify its settings? p. 271 Can I move the Address Book registered on another Canon machine onto this machine? p. 273 Can I forward the data received via fax/I-fax? p.
Page 267 Question Applicable Page Q29 Can I print on the reverse side of the preprinted paper? p. 285 Q30 Can I output paper to a diff erent tray according to the function? p. 286 Q31 Can I print on envelopes? p. 286 Q32 What are the types of paper that I can use? p.
Page 268 Q&A When copying, the Scan screen for I want to make a rush copy, but I the next document is displayed. cannot because of the long copy Is there a way to not display this job. screen? You can temporarily stop the When [Job Build] is set, the Scan current copy job and give priority screen for the next document is...
Page 269 Q&A Additional Information ■ Setting the Color Mode as the Default: The Job Build mode is useful if you cannot load the originals all at once. This mode 1. Press  [Change Default Settings] enables you to divide the originals into ...
Page 270 Q&A ■ Setting procedure: ■ Storing from the Touch Panel 1. Press [Scan and Send] or [Fax]  Display: [Options]. 1. Press [Scan and Send] or [Fax]  2. Press [Finished Stamp]  [Close]. [Address Book]  [Register/Edit]. 2. Press [Register New Dest.]  enter information following the instructions on the touch panel display ...
Page 271 Q&A ■ Specifying Multiple Additional Information Destinations from the Fax • You cannot specify destinations registered in the address book and destinations Screen registered in a one-touch button at the same time. 1. Enter a fax number using • You can also register a group destination ...
Page 272 Q&A 4. Specify the file server  confirm the Using Windows XP 1. Right-click the new folder  click settings  press [OK]. [Sharing and Security]  select [Share this folder]. 2. Click [Permissions]  select Everyone  click [Delete]. 3.
Page 273 Q&A Can I forward the data received via Can I move the Address Book fax/I-fax? registered on another Canon machine onto this machine? If you specify the forwarding settings, you can forward received You can use the import and export...
Page 274 Date Time Fax Number Name (TTI) Name Page Number 09/05/2012 TUE 15:00 FAX (404)XXX-XXXX CANON SALES Atlanta office 001/001 You can store the current settings as the default settings from Sender Information the Scan and Send Basic Features ■ Registering the sender’s name: screen.
Page 275 Q&A ■ To register the settings as the default settings: 1. Press [Scan and Send]  specify the scan Is there a way to prevent a settings and the file format. transmission error when sending a 2. Press  [Change Default Settings] ...
Page 276 Q&A Additional Information If [Register Options Shortcuts] is selected from , you can register the [Options] The quality of the image sent by shortcut button on the Fax Basic Features fax is not good. screen. Change the scan type or settings according to the type of original.
Page 277 Q&A ■ Setting forwarding conditions ■ Registering/Editing from the for the receiving line: Scan and Send Screen 1. Press [One-Touch]  [Register]  select 1. Press (Settings/Registration). the button to register/edit. 2. Press [Function Settings]  [Receive/ 2. Press [Register/Edit] register/edit the Forward] ...
Page 278 Q&A Can I add an arbitrary subject when How do I change the storage sending e-mail? period for the scanned file stored in the Mail Box? You can enter an e-mail subject in [Subject/Message] in [Options]. You can change the time until files are automatically erased from [Set/ ■...
Page 279 Q&A How do I access the Advanced Box How do I forward received data to from a computer? the Advanced Box? If the Advanced Box is opened with Specify an Advanced Box SMB, check the following. destination registered in the Address Book as the forwarding ■...
Page 280 Q&A Additional Information Additional Information • For information on registering an • For details on the Booklet mode settings, Advanced Box destination in the Address see e-Manual > Access Stored Files. • Use a document that was stored with the Book, see e-Manual >...
Page 281 Q&A If the number of sheets is more than the number stated above, the output is printed without being saddle stitched. When printing from the computer, booklet was not made even though ■ Setting a Divided Booklet saddle stitch booklet mode was (Windows): Click [Booklet] ...
Page 282 Q&A Additional Information For more information, see e-Manual > Copy. The content of the reverse side appears on the copies. The printed paper appears dirty. You can erase the background Also, the color appears to be color of the original and prevent different from the original.
Page 283 Q&A ■ Automatic gradation ■ Use paper with a low moisture adjustment: content: When you remove paper from its packaging, 1. Press (Settings/Registration). load it into the paper source immediately. 2. Press [Adjustment/Maintenance]  When there is paper remaining in the [Adjust Image Quality] ...
Page 284 Q&A Additional Information ■ To Switch the Network Scan Function to Online: When printing from the computer, you can set a password for printing (Secured Press [Scanner]  [Online]. Printing). You can prevent another user from taking the output by mistake or prevent outputs from being left behind because the print job cannot be started until the password is entered on the touch...
Page 285 Q&A ■ Setting procedure: 1. Press [Copy] or [Fax]  [Options]  [Different Size Originals]. Can I print on the reverse side of 2. Select the type of different size originals  press [OK]. the preprinted paper? You can use [2nd Side of 2-Sided Page] for the multi-purpose tray to print on paper already printed on.
Page 286 Q&A Can I output paper to a different Can I print on envelopes? tray according to the function? Load the envelopes to print on in You can set the output tray for the multi-purpose tray. each function and set priorities for outputting paper.
Page 287 Q&A Additional Information For more information on the available paper types, see e-Manual > Basic Operations. What are the types of paper that I can use? How do I print data received via You can load and print on the fax/I-fax on paper specified in following paper: advance?
Page 288 Q&A How can I manage documents that When a fax fails to be sent, both failed to be forwarded? the TX Report and the Fax TX Report are output. Is there a way to not output the Fax TX Report? You can specify how to manage jobs that failed to be forwarded in [Handle Files with Forwarding...
Page 289 Q&A ■ Printing for Specific Destinations Only What is the model number of the 1. Press (Settings/Registration). staple cartridge for the finisher or 2. Press [Function Settings]  [Receive/ Forward]  [Common Settings]. the stamp cartridge for the feeder? 3. Press [Forwarding Settings]  [Register] ...
Page 290 Q&A Additional Information If the problem is still not resolved, see Chapter 4, “Troubleshooting.” A paper jam has occurred. How do I solve this problem? I cannot remove the toner cartridge The procedure for clearing a paper after the toner replacement cover jam is displayed on the touch panel is opened.
Page 291 Q&A Numbers, such as #751 and #801 I cannot print from the computer. are displayed on the touch panel Did the machine malfunction? display. What do they mean? Check the following possible These are error codes indicating causes: that a job or operation did not ■...
Page 292 Q&A It seems as though turning OFF The touch panel display is the machine is different from the completely black. previous imageRUNNER. I am afraid that this may be a wrong The main power has not been operation. turned ON, or the machine may have entered the Auto Sleep For the previous imageRUNNER, mode to save energy.
Page 293 Q&A I have just sent an important Can I restrict the number of copies/ document via facsimile. Can I prints? check to make sure that it was sent correctly? If Department ID Management is used, you can restrict the color You can check the send job status copy or print output within groups.
Page 294 Q&A Additional Information ■ Setting procedure: To perform this procedure, you must 1. Press (Settings/Registration). have administrator privileges. For more 2. Press [Preferences] [Display Settings] information, see e-Manual > Security.  [Language/Keyboard Switch On/Off]. You can also change the default settings 3.
Page 295 Q&A ■ Setting the Default Display That Appears after the Machine Is I want to check the IP address for Turned ON: this machine to run the Remote UI, 1. Press (Settings/Registration). but I do not know how to check it. 2.
Page 296 Q&A Additional Information • To perform this procedure, you must have administrator privileges. For more Can I change the default settings of information, see e-Manual > Security. • If you cannot start the Remote UI, specify the printer driver? the following settings. 1.
Page 297 Q&A 5. Click the <Presets> drop-down list  ■ Using a Macintosh: select the saved preset name  click Page Settings: [Print]. 1. Click [Page Setup] from the [File] menu in the application software. 2. Select each item as indicated below. Setting: [Page Attributes] Printer: The name of your printer 3.
Page 298 MEAP stands for Multifunctional Embedded Application Platform You can use (Volume Settings) and is a software platform for the on the control panel to adjust the Canon multitasking machines. volume. You can expand the functions or customize them by installing ■ Setting procedure:...
Page 300 CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands (See http://www.canon-europe.com/ for details on your regional dealer)

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Canon imageRUNNER ADVANCE C9270 PRO Basic Operation Manual

Table of Contents

Before You Start Using this Machine

Flow of Basic Operations

Routine Maintenance

Troubleshooting

Quick Links

Chapters

Troubleshooting

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Summary of Contents for Canon imageRUNNER ADVANCE C9270 PRO

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Table of Contents