Diagnostic Functions; Getting Help - Fujitsu DL3100 User Manual

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FUJITSU DL3100
DIAGNOSTIC
FUNCTIONS

GETTING HELP

8-8
The printer diagnostic functions are Self-Test page,
hex-dump mode and print alignment adjustment.
Self-Test page: Tells you whether the printer hardware
is functioning correctly. If the printer hardware is
functional, any problems you are having are probably
caused by incorrect printer settings, incorrect software
settings, the interface, or the computer.
HEX-DUMP MODE: Allows you to determine whether
the computer is sending the correct commands to the
printer, and whether the printer is executing the
commands correctly. This function is useful to
programmers or others who understand how to interpret
hex dumps.
PRINTING ALIGNMENT ADJUSTMENT: Allows
you to check and, if necessary, correct the printer's
vertical line print alignment in bi-directional mode.
For details on using these functions, please refer to
chapters 4 and 5.
If you are not able to correct a problem using this chapter,
contact your dealer for assistance. Be prepared to provide
the following information:
Your printer model number, serial number, and date
ofmanufacture. Look for this information on the rating
label at the back of the printer.
Description of the problem
Type of interface you are using
Names of your software packages
List of the printer default settings. To print the default
settings
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