Chapter 3: Voice Messaging; Introduction - Avaya EC500 User Manual

Chapter 3: Voice Messaging

Introduction

Unanswered office calls are usually routed to your Corporate voice mail after a
pre-determined number of rings, but many Cellular Service Providers also offer
voice messaging. EC500 lets you coordinate a default to a specific voice mail
system — you can work with your System Administrator to set the number of rings
before answering so your preferred voice mail system picks up unanswered calls
before the other system.
Your System Administrator may have discussed your voice messaging system of
choice with you when setting up your EC500 profile. If you are unsure of which
voice messaging system (Corporate or Cellular) will answer your EC500 calls, or if
you want to change your current system of choice, contact your System
Administrator for advice.
You should recognize that despite efforts to allow your preferred voice messaging
system to pick up calls before the other system does, an unanswered call could
sometimes result in a message in either system's voice mailbox.
3
Issue 3 August 2002 3-1