Managing Calls; Call Waiting; Switching From The Cell Phone To The Office Phone - Avaya EC500 User Manual

Managing Calls

Managing Calls
When you are on an EC500 call, the call management features described in this
section are available.

Call Waiting

If your cell phone supports call waiting, a second incoming call to your office
number is delivered to your cell phone while it is already on a call.
Answering a second call, switching between two calls or conferencing the calls
can be performed as long as these features are supported as part of your contract
with your Cellular Service Provider. The functionality of these features operates as
described in your cell phone documentation, and does not involve EC500 or your
Avaya telephone system.
NOTE:
Call waiting, switching between calls and conferencing are available only if:
Switching From the Cell Phone to the Office
Phone
Because EC500 allows your cellular phone to function as an extension of your
office number, you can switch between the two phones when you are in the office.
For example, you enable EC500 on your cell phone before leaving for work and
receive a call en route. The call continues as you arrive at your office and proceed
to your desk. At that point you'd like to use your office phone to continue the call.
NOTE:
EC500 works wherever your cell phone currently works. You may lose
cellular calls while in your building; optional installation of a distributed
antenna system (DAS) in buildings with poor cellular reception has proven
to be an effective solution. Your System Administrator should contact Avaya
for details.
To switch to the office phone while your cell phone is on an EC500 call:
These features are supported by your Cellular Service Provider, and
These features are part of your cellular service contract.
Issue 3 August 2002 2-3