Troubleshooting - National Instruments NI DIDS-2103 User Manual

5. Troubleshooting

A Windows Help file (.chm) for the DI Driver System is provided on the cRIO controller along with the DI Driver
System software image. The help file is downloaded from the controller to the computer along with the user interface
windows when making the initial system connection. Each window within the user interface contains a Help "?"
button in the bottom right corner. Pressing this button will open the Help file to the associated help topic page.
Frequently Asked Questions (FAQs)
Q: I powered the DI Driver System controller and the USER1 and USER FPGA LEDs are not both blinking
after 1 minute. What do I do?
A: Is the USER1 LED blinking 3 times followed by a long steady ON? If so, there is an activation error. Please
contact the National Instruments support team.
If the USER1 and USER FPGA LEDs are not blinking at all, please try pressing and immediately releasing the
controller reset button. Wait 1 minute for the LEDs to start blinking. If they do not start blinking, refer to the section
Restoring A Backup Image To The DI Driver System Controller. If a system backup image is not available, please
contact the National Instruments support team.
Q: I cannot connect to the DI Driver System user interface via SCM and I do not know the system controller
IP address. What do I do?
A: Refer to the section Manually Resetting The Controller Network Interface to DHCP to troubleshoot and establish
a network connection to the controller. If a connection still cannot be established, please contact the National
Instruments support team or visit ni.com/gettingstarted.
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