Panasonic KX-TDA30 Features Manual page 46

1.2 Receiving Group Features
3.
VIP Call [→ 1.2.2.4 VIP Call]
It is possible to assign a priority to incoming call distribution groups so that incoming calls can be
received in priority order.
4.
Overflow Feature [→ 1.2.2.5 Overflow Feature]
A call is redirected to a preprogrammed destination when it cannot be answered or queued (Intercept
Routing—Overflow in an Incoming Call Distribution Group). It is also possible to send a busy tone
(Busy on Busy) or disconnect the line.
5.
Incoming Call Distribution Group Controlling Feature
Log-in/Log-out
Supervisory
Feature
Conditions
• One extension can belong to multiple incoming call distribution groups.
• ICD Group button
An Incoming Call Distribution (ICD) Group button can be assigned on a flexible button for each incoming
call distribution group. It receives the incoming calls to the group.
One extension can have more than one ICD Group button of the same or different incoming call
distribution groups (Multiple ICD Group). If all ICD Group buttons in the same incoming call distribution
group are occupied, the next incoming call will be held in a queue or will overflow. If the ICD Group
button is not assigned, incoming calls will arrive at the INTERCOM or CO button.
An extension can have an ICD Group button for an incoming call distribution group that the extension
does not belong to through system programming (→ Incoming Call Distribution Group Member [620]).
However, the ICD Group button will not receive calls to that group.
• Group FWD
The FWD feature can be assigned on an incoming call distribution group basis.
• COS for Incoming Call Distribution Groups
Each incoming call distribution group is assigned a COS number. Group FWD to an outside party can
be enabled or disabled for each COS. The COS for incoming call distribution groups is also used for the
46 Feature Guide
Feature
Incoming Call Queue
Monitor
Log-in/Log-out
Monitor and Remote
Control
Description & Reference
Member extensions can join the group to handle
calls (Log-in) or leave the group for a break (Log-
out).
They can leave the group temporarily when they are
away from their desks, to prevent calls being sent to
their extensions.
→ 1.2.2.6 Log-in/Log-out
The supervisor extension can monitor various
information about the incoming calls for each
incoming call distribution group on his display.
→ 1.2.2.7 Supervisory Feature
Monitor: The supervisor extension can monitor the
log-in/log-out status of the group members.
Remote Control: The supervisor extension can
change the status of the members.
→ 1.2.2.7 Supervisory Feature