Page 1: User Manual
Thank you for purchasing a Panasonic Hybrid IP-PBX. Please read this manual carefully before using this product and save this manual for future use. KX-TDA30: PSMPR Software File Version 5.0000 or later KX-TDA100/KX-TDA200: PMPR Software File Version 5.0000 or later...
Page 2: Feature Highlights
This PBX supports IP communication using You can install a software-based telephone a variety of IP telephones, such as the (Panasonic IP Softphone) on your PC to make KX-NT300 series with Bluetooth wireless and receive calls using Internet Protocol (IP) headsets.
Page 3: Call Record
Easy Operation Call Record (Station Message Detail Recording) If you are using a certain Panasonic telephone that is equipped with a Navigator Key/Jog Dial This PBX can record or print out call and a display, it helps you to access the desired information: date, time, extension no., dialled...
Page 4 Feature Highlights Notice • Under power failure conditions, the connected telephones may not operate. Please ensure that a separate telephone, not dependent on local power, is available for emergency use. • Prior to connection of this product, please verify that the intended operating environment is supported. Satisfactory performance cannot be guaranteed for the following: –...
Page 5: Safety Notices
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by ® Panasonic Corporation is under licence. • All other trademarks identified herein are the property of their respective owners. User Manual...
Page 6: Important Safety Instructions
Important Safety Instructions Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: • Do not use the product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.
Page 7: Important Information
Unplug this unit from the AC outlet if it emits smoke, an abnormal smell or makes unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorised Panasonic Factory Service Centre. •...
Page 8 Important Information SAFETY REQUIREMENTS For All Telephone Equipment • The product should be kept free of dust, moisture, high temperature (more than 40 °C), and vibration, and should not be exposed to direct sunlight. • Unplug the product from the wall outlet before cleaning. Wipe the product with a soft cloth. Do not clean with abrasive powders or with chemical agents such as benzene or thinner.
Page 9 Contact your telephone company. If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX to the outside lines until it has been serviced by an authorised Panasonic Factory Service Centre. Notes...
Page 10 Important Information SAFETY REQUIREMENTS For All Telephone Equipment • Never attempt to insert wires, pins, etc. into the vents or holes of the product. User Manual...
Page 11 Attention Attention • When using a Panasonic proprietary telephone (PT), use only the correct Panasonic handset. • For users of PC Phone (Free Licence Version) shipped with KX-DT301/KX-T7601 USB Module: All features of the PC Phone software are available for 90 days from the date of installation.
Page 12 Attention of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom’s network services. •...
Page 13: Table Of Contents
Table of Contents Table of Contents 1 Operation ....................17 Before Operating the Telephones .................18 1.1.1 Before Operating the Telephones ..................18 Making Calls ........................31 1.2.1 Basic Calling ........................31 1.2.2 Easy Dialling ........................36 1.2.3 Redial ..........................39 1.2.4 When the Dialled Line is Busy or There is No Answer ...........40 1.2.5 Accessing the ISDN Service (ISDN Service Access) .............48 1.2.6...
Page 14 Table of Contents 1.8.5 Preventing Your Telephone Number Being Displayed on the Caller’s Telephone (Connected Line Identification Restriction [COLR]) ............131 1.8.6 Preventing Your Number Being Displayed on the Called Party’s Telephone (Calling Line Identification Restriction [CLIR]) ...................132 1.8.7 Preventing Other People from Joining Your Conversation (Executive Busy Override Deny) ..........................133 1.8.8 Turning on the Background Music (BGM) ..............134...
Page 15: User Manual
4.4.6 KX-TDA100/KX-TDA200 PMPR Software File Version 3.2xxx ........243 4.4.7 KX-TDA100/KX-TDA200 PMPR Software File Version 5.0xxx ........244 4.4.8 KX-TDA30 PSMPR Software File Version 1.1xxx ............245 4.4.9 KX-TDA30 PSMPR Software File Version 2.0xxx ............246 4.4.10 KX-TDA30 PSMPR Software File Version 2.2xxx ............247 4.4.11...
Page 16 Table of Contents User Manual...
Page 17: Operation
Section 1 Operation This chapter shows you step by step how to use each feature. Read this chapter to become familiar with the many useful features of this PBX. User Manual...
Page 18: Before Operating The Telephones
What Kind of Telephone Can Be Used? You can use a Panasonic IP Proprietary Telephone (IP-PT) (e.g., KX-NT346 or KX-NT366) and a single line telephone (SLT), such as a rotary pulse telephone or a Panasonic proprietary telephone (PT) such as the KX-T7636 or KX-DT346.
Page 19 Tone?" (Appendix). Display In this manual, you will see "the display …". This refers to the display of a Panasonic proprietary telephone. If your telephone is not a Panasonic display proprietary telephone, the message will not be displayed. If you use a Panasonic display proprietary telephone, the display helps you confirm the settings.
Page 20 1.1.1 Before Operating the Telephones Icon Descriptions The following icons show you the feature availability, notes and action to use the features. This feature cannot be used with a Seize an outside line (One of single line telephone. the following). (CO) •...
Page 21: Flexible Buttons
When You Use a Panasonic Proprietary Telephone If you use a Panasonic proprietary telephone and the Console, they may have some of the useful feature buttons described below. For a PS user, refer to "Operating Instructions" for PS. These buttons make operations simple.
Page 22 1.1.1 Before Operating the Telephones AUTO DIAL/STORE: PAUSE: PAUSE Used for System/Personal Used to insert a pause when storing a Speed Dialling or storing pro- telephone number. This button also gramme changes. functions as the PROGRAM button when there is no PROGRAM button on your telephone.
Page 23: Soft Buttons
1.1.1 Before Operating the Telephones INTERCOM: Soft Buttons: Used to make or receive intercom Used to select the item displayed on the calls. bottom of the display. INTERCOM INT’ MONITOR: AUTO ANS (Auto Answer)/MUTE: MONITOR Used for hands-free dialling. You Used to receive an incoming call in can monitor the party’s voice in hands-free mode or mute the micro-...
Page 24 1.1.1 Before Operating the Telephones TRANSFER: HOLD: Used to transfer a call to another Used to place a call on hold. party. TRANSFER HOLD FLASH/RECALL: CONF (Conference): Used to disconnect the current Used to establish a multiple party con- call and make another call with- versation.
Page 25 1.1.1 Before Operating the Telephones VOICE CALL/MUTE: Call Forwarding (FWD)/Do Not VOICE CALL Disturb (DND): Used to monitor an intercom call MUTE automatically, but it cannot be Used to perform Call Forwarding (FWD) used for hands-free conversa- or Do Not Disturb (DND). tions.
Page 26 1.1.1 Before Operating the Telephones RELEASE: Navigator Key/Jog Dial/Volume RELEASE Key: Used to disconnect the line. Used to adjust the volume and the dis- play contrast or select desired items. Programmable Feature MODE: (PF): MODE Used to shift the display to access vari- (PF) ous features.
Page 27 1.1.1 Before Operating the Telephones Button Feature Used to access an idle outside line for making outside calls. Loop-CO (L-CO) Incoming outside calls from any outside line arrive at this button. Used to access an idle outside line in a specified outside line group for making outside calls.
Page 28 1.1.1 Before Operating the Telephones Button Feature Log-in/Log-out for all groups Used to have a Log-in/Log-out button for all groups. Used to transfer the longest waiting call in the queue of an incoming call Hurry-up distribution group to the overflow destination. Wrap-up Used to switch the wrap-up status, Ready and Not Ready mode.
Page 29 Used to show the current status of another extension, call the extension, (SDN) and pick up or transfer calls to it. Only available for KX-TDA30/KX-TDA100/KX-TDA200. Only available for KX-TDA100/KX-TDA200/KX-TDA600. How to Follow the Steps An example of system operation is shown below.
Page 30: Connection Example
This diagram shows you a connection example. ITSP Network Telephone Company (e.g., ADSL Modem) Remote PC Private Hybrid IP-PBX IP Network Router KX-TDA200/ KX-TDA30 KX-TDA100 KX-TDA600 Batteries IP-PT Fax Machine DSS Console IP Softphone Printer DSS Console Wireless Phone CTI Server...
Page 31: Making Calls
1.2.1 Basic Calling 1.2 Making Calls 1.2.1 Basic Calling – Calling Another Extension – Calling an Outside Party – Making a Call to a Private Network (TIE Line Access) – Using an Account Code (Account Code Entry) Calling Another Extension To call an extension (Intercom Call) PT and SLT PT/SLT/PS...
Page 32 1.2.1 Basic Calling To call an operator (Operator Call) You can call an extension or a group assigned as the operator. PT/SLT/PS Enter 9 or 0. Off-hook. • The operator call number (default) varies depending on country/area. Calling an Outside Party You have to seize an outside line before dialling an outside phone number because external calls are made via your PBX.
Page 33: Making A Call To A Private Network (Tie Line Access)
1.2.1 Basic Calling To select the specified outside line PT and PT/PS outside (S-CO) phone no. Press S-CO. Talk. Off-hook. Dial outside phone number. • Each of the S-CO button or G-CO button light shows the current status as follows: Off: The line is idle.
Page 34: To Call With One Touch
1.2.1 Basic Calling • * Which type of telephone number must be entered depends on the settings of your PBX. To call with one touch PT and SLT PT/PS (NDSS) Off-hook. Press NDSS. Talk. • To start monitoring another PBX extension after customising an NDSS button, go off-hook, press the NDSS button, and go on-hook.
Page 35 1.2.1 Basic Calling • A Panasonic proprietary telephone extension user can enter an account code during a conversation and when hearing reorder tone after the other party hangs up. • Account codes may use the digits "0" through "9". •...
Page 36: Easy Dialling
1.2.2 Easy Dialling 1.2.2 Easy Dialling This is convenient for frequently dialled phone numbers. – With a One-touch Button (One-touch Dialling) – Using Numbers Stored at Your Extension (Personal Speed Dialling) – Using Numbers Stored in the PBX (System Speed Dialling) –...
Page 37: To Store A Phone Number
1.2.2 Easy Dialling To dial PT/SLT AUTO DIAL personal speed STORE dialling no. Enter Press AUTO DIAL Off-hook. Dial personal speed or enter dialling number (2 digits). • To call using a directory, refer to "1.13.2 Using the Directories". Using Numbers Stored in the PBX (System Speed Dialling) You can make calls using speed dialling numbers stored in the PBX.
Page 38 1.2.2 Easy Dialling To set/cancel PT/SLT/PS Cancel C.Tone On-hook. Enter 740. Enter 1 to set Off-hook. or 0 to cancel. To dial PT/SLT/PS Off-hook. • To call another party, dial the desired party’s phone number before the preprogrammed number is dialled. •...
Page 39: Redial
1.2.3 Redial 1.2.3 Redial This is convenient when calling the same outside party again. – Redialling the Last Number You Dialled (Last Number Redial) Redialling the Last Number You Dialled (Last Number Redial) PT/SLT/PS REDIAL Press REDIAL or enter #. Off-hook.
Page 40: When The Dialled Line Is Busy Or There Is No Answer
1.2.4 When the Dialled Line is Busy or There is No Answer 1.2.4 When the Dialled Line is Busy or There is No Answer – Reserving a Busy Line (Automatic Callback Busy) – Setting Callback on an ISDN Line (Completion of Calls to Busy Subscriber [CCBS]) –...
Page 41 1.2.4 When the Dialled Line is Busy or There is No Answer To answer the callback ringing from an idle outside line PT/SLT/PS While hearing a callback ringing outside phone no. Off-hook. Dial outside phone Talk. number. • If you do not answer the callback ringing within 10 seconds, this feature will be cancelled. To cancel callback ringing (Automatic Callback Busy Cancel) PT/SLT/PS C.Tone...
Page 42 1.2.4 When the Dialled Line is Busy or There is No Answer To answer while hearing a callback ringing PT/SLT/PS Off-hook. To cancel (CCBS Cancel) PT/SLT/PS C.Tone Off-hook. Enter On-hook. • If you do not answer within a specified time period, this feature will be cancelled. •...
Page 43 1.2.4 When the Dialled Line is Busy or There is No Answer Leaving a Message Waiting Indication/Calling Back the Caller Who Left an Indication (Message Waiting) For a caller When the called extension is busy or does not answer your call, you can leave a notification so that the called party may call you back.
Page 44 1.2.4 When the Dialled Line is Busy or There is No Answer To call back PT/SLT/PS MESSAGE Talk. Off-hook. Press MESSAGE or enter 70 and then 2. To clear message waiting indications left on your extension PT/SLT/PS your extension no. C.Tone Enter Enter 0.
Page 45 1.2.4 When the Dialled Line is Busy or There is No Answer To join an intercom call PT/SLT/PS Party joining the call extension no. (PDN) B. Tone C.Tone (SDN) Off-hook. Enter 3. Talk. Dial extension number, PDN, or SDN. A three-party conversation is now established.
Page 46 1.2.4 When the Dialled Line is Busy or There is No Answer To talk to each party alternately PT/PS During a conversation To continue TRANSFER Talk to the Press TRANSFER. other party. • You can also deny others the possibility of joining your conversation (Default: Allow). Refer to "1.8.7 Preventing Other People from Joining Your Conversation (Executive Busy Override Deny)".
Page 47 1.2.4 When the Dialled Line is Busy or There is No Answer Monitoring Another Extension (Call Monitor) The preprogrammed extension can monitor another extension. To monitor PT/SLT/PS (DSS) (PDN) Monitoring starts B.Tone C.Tone (SDN) Off-hook. Enter 5. extension no. Press red DSS, PDN, or SDN, or dial extension number.
Page 48: Accessing The Isdn Service (Isdn Service Access)
1.2.5 Accessing the ISDN Service (ISDN Service Access) 1.2.5 Accessing the ISDN Service (ISDN Service Access) You can access services provided by the ISDN. To access PT/PS (If all required digits are stored.) (ISDN Service) outside line (Requires to dial service code (ISDN Service) (ISDN Service)
Page 49: Alternating The Calling Method (Alternate Calling-Ring/Voice)
1.2.6 Alternating the Calling Method (Alternate Calling—Ring/Voice) 1.2.6 Alternating the Calling Method (Alternate Calling—Ring/ Voice) The caller can alternate the alerting method, either ring or Ring voice, when making an intercom call. Ring On the other hand, any extension can set the alerting method, Hello either ring or voice, when receiving an intercom call.
Page 50: Calling Without Restrictions
1.2.7 Calling without Restrictions 1.2.7 Calling without Restrictions – Using Your Calling Privileges at Another Extension (Remote COS Access) Using Your Calling Privileges at Another Extension (Remote COS Ac- cess) You can use your calling privileges (Class of Service) at another extension. You may override restrictions which have been set.
Page 51: To Access Another Party Directly From Outside (Direct Inward System Access [Disa])
1.2.8 To Access Another Party Directly from Outside (Direct Inward System Access [DISA]) 1.2.8 To Access Another Party Directly from Outside (Direct In- ward System Access [DISA]) – Calling through DISA Calling through DISA When outside callers access extensions in the PBX, a pre- recorded message greets the caller and gives information about how to access an extension.
Page 52 1.2.8 To Access Another Party Directly from Outside (Direct Inward System Access [DISA]) To call an outside party PIN: Personal Identification Number From Outside Telephone In No Security Mode DISA outside phone no. phone no. R.B.Tone & DISA message Off-hook. Dial DISA Dial outside phone phone number.
Page 53 1.2.8 To Access Another Party Directly from Outside (Direct Inward System Access [DISA]) CAUTION There is a risk that fraudulent telephone calls will be made using the Outside-to-Outside Call feature of DISA. The cost of such calls will be billed to the owner/renter of the PBX. To protect the PBX from this kind of fraudulent use, we strongly recommend: Enabling DISA security (Trunk Security or All Security).
Page 54: Setting Your Telephone From Another Extension Or Through Disa (Remote Setting)
1.2.9 Setting Your Telephone from Another Extension or through DISA (Remote Setting) 1.2.9 Setting Your Telephone from Another Extension or through DISA (Remote Setting) You can set the following features on your telephone from another extension or through DISA. • Call Forwarding (FWD)/Do Not Disturb (DND) •...
Page 55: Receiving Calls
1.3.1 Answering Calls 1.3 Receiving Calls 1.3.1 Answering Calls PT/SLT/PS Off-hook. Talk. Select one of the following methods: · Lift the handset to receive the preferred line. (Default: Ringing line is selected.) · Press the SP-PHONE button. · Press the flashing CO, INTERCOM, ICD Group, PDN, or SDN button directly. ·...
Page 56: Answering Hands-Free (Hands-Free Answerback)
1.3.2 Answering Hands-free (Hands-free Answerback) 1.3.2 Answering Hands-free (Hands-free Answerback) You can answer an incoming call without going off-hook as soon as the line is connected. When an intercom call arrives, you will hear the caller talking without the phone ringing. When an outside call arrives, you will hear the caller talking after a preprogrammed num- ber of rings.
Page 57: Answering A Call Ringing At Another Telephone (Call Pickup)
1.3.3 Answering a Call Ringing at Another Telephone (Call Pickup) 1.3.3 Answering a Call Ringing at Another Telephone (Call Pickup) – Answering a Call from Another Telephone (Call Pickup) – Denying Other People the Possibility of Picking Up Your Calls (Call Pickup Deny) Answering a Call from Another Telephone (Call Pickup) You can answer an incoming call that is ringing at another extension or group from your phone without leaving your desk.
Page 58: Answering A Call Via An External Speaker (Trunk Answer From Any Station [Tafas])
PT/SLT/PS While hearing a tone speaker no. C.Tone Off-hook. Enter Dial speaker Talk. number (1 digit). <For users of KX-TDA30> PT/SLT/PS While hearing a tone C.Tone Off-hook. Talk. Enter Enter 1. • You can also receive a paging announcement via a speaker with this operation.
Page 59: Using The Answer/Release Button
1.3.5 Using the ANSWER/RELEASE Button 1.3.5 Using the ANSWER/RELEASE Button The ANSWER and RELEASE buttons are convenient for operators using headsets. With the ANSWER button, you can answer all incoming calls. With the RELEASE button, you can disconnect the line during or after a conversation, or complete transferring a call.
Page 60 1.3.5 Using the ANSWER/RELEASE Button To transfer an outside call to an extension with a one-touch operation During a conversation The called RELEASE (DSS) party answers. Press DSS. Press RELEASE. The other party is placed on hold and the destination extension is called immediately. To end a conversation During a conversation RELEASE...
Page 61: Identifying Malicious Calling Parties (Malicious Call Identification [Mcid])
1.3.6 Identifying Malicious Calling Parties (Malicious Call Identification [MCID]) 1.3.6 Identifying Malicious Calling Parties (Malicious Call Identifi- cation [MCID]) You can ask your telephone company to trace a malicious calling party during a conversation or after the calling party hangs up. You will receive the information on the malicious call later on.
Page 62: During A Conversation
1.4.1 Transferring a Call (Call Transfer) 1.4 During a Conversation 1.4.1 Transferring a Call (Call Transfer) – Transferring to an Extension in the PBX – Transferring to an Outside Party Using the PBX Service – Transferring a Call Using the ISDN Service (Call Transfer [CT]—by ISDN) •...
Page 63 1.4.1 Transferring a Call (Call Transfer) • For the transfer operation using an SDN button, refer to "1.5.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension (KX-TDA100/KX-TDA200/ KX-TDA600 only)". To transfer with one touch (One-touch Transfer) PT/PS During a conversation with an outside party (DSS) Press DSS.
Page 64 1.4.1 Transferring a Call (Call Transfer) During a conversation outside outside line phone no. C.Tone Seize outside line. Dial outside phone Talk. On-hook. Press Recall/hookswitch. number. • Time limit Both the caller and the transferred party will hear an alarm tone fifteen seconds before a specified time period, and the call will be disconnected.
Page 65 1.4.1 Transferring a Call (Call Transfer) During a conversation phone no. C.Tone Press Recall/ Enter Dial phone number. Talk. On-hook. hookswitch. This step can be omitted. • To retrieve the held call, press the TRANSFER button, Recall/hookswitch. • Even if you go on-hook while transferring a call, it is transferred. •...
Page 66: Holding A Call
1.4.2 Holding a Call 1.4.2 Holding a Call – Holding – Holding in a System Parking Zone (Call Park) Holding There are two types of hold. The difference between them is that other people can retrieve your held call (Regular Hold) or not (Exclusive Call Hold). As they can be alternated, ask your manager what the current mode is.
Page 67 1.4.2 Holding a Call To retrieve a call (Call Hold Retrieve) PT/SLT/PS At the holding extension (Call Hold Retrieve) (CO) INTERCOM A confirmation tone is heard. Off-hook. Talk. Press flashing CO or INTERCOM, or enter To retrieve an outside call from another extension—only Regular Hold (Call Hold Retrieve–Specified with a held line number) (CO) A confirmation...
Page 68 1.4.2 Holding a Call • If Automatic Call Hold has been preprogrammed, you can put the current call on hold auto- matically by pressing another CO, ICD Group or INTERCOM button to make or answer another call. • For the Call Hold Retrieve operation using a PDN/SDN button, refer to "1.5.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension (KX-TDA100/KX-TDA200/ KX-TDA600 only)".
Page 69 1.4.2 Holding a Call During a conversation parking zone no. C.Tone Enter Enter a specified parking On-hook. Press Recall/ zone number (2 digits). hookswitch. If you hear a busy tone, enter another parking zone number. To retrieve (Call Park Retrieve) PT/PS (Call Park) Press a flashing Call Park.
Page 70: Talking To Two Parties Alternately (Call Splitting)
1.4.3 Talking to Two Parties Alternately (Call Splitting) 1.4.3 Talking to Two Parties Alternately (Call Splitting) When talking to one party while the other party is on hold, you can swap the calls back and forth (alternately). To alternate between the parties leaving one party on hold temporarily PT/PS During a conversation (DSS)
Page 71 1.4.3 Talking to Two Parties Alternately (Call Splitting) During a conversation extension no. C.Tone Talk to the On-hook. Press Recall/ Dial the other party's Press Recall/ hookswitch. extension number. hookswitch. other party. User Manual...
Page 72: Answering Call Waiting
1.4.4 Answering Call Waiting 1.4.4 Answering Call Waiting – Answering Call Waiting in the PBX – Answering Call Waiting from the Telephone Company Answering Call Waiting in the PBX During a conversation, a call waiting tone or voice announcement through the speaker or the handset occurs when an outside call has been received or another extension is letting you know a call is waiting.
Page 73 1.4.4 Answering Call Waiting While hearing a tone C.Tone Press Recall/hookswitch. Talk to the Enter new party. After talking to the new party (second call), you can disconnect (2.1) or hold (2.2) it and then retrieve the first call. 2.1 To disconnect the second call and then talk to the original party PT/PS (CO) During a conversation...
Page 74 1.4.4 Answering Call Waiting 2.2 To hold the second call and then talk to the original party After holding it, you can talk to the original party. Then, you can disconnect it and then talk to the new party again. PT/PS During a conversation (CO)
Page 75 1.4.4 Answering Call Waiting During a conversation C.Tone Talk to the Press Recall/ Enter hookswitch. original party. C.Tone Talk to the On-hook. Off-hook. Enter new party. • Depending on the type of your telephone, you may be able to talk to the other party using the speaker and the microphone (Off-hook Call Announcement [OHCA]), or you can receive an announcement through the handset (Whisper OHCA), if you are having a conversation using the handset.
Page 76 1.4.4 Answering Call Waiting Answering Call Waiting from the Telephone Company This is an optional telephone company service. You can receive a call waiting tone and the caller’s information. For details, consult your telephone company. PT/SLT/PS PT/PS While hearing a tone While hearing a tone FLASH/ TRANSFER...
Page 77: Multiple Party Conversation
1.4.5 Multiple Party Conversation 1.4.5 Multiple Party Conversation – Adding Other Parties during a Conversation (Conference) – Leaving a Conference (Unattended Conference) – Leaving a Conference (Leaving Three-party Conference) – Letting a Third Party Join Your Call (Privacy Release) – Adding a Third Party during a Conversation Using the ISDN Service (Three-party Conference [3PTY] —by ISDN) Adding Other Parties during a Conversation (Conference)
Page 78 1.4.5 Multiple Party Conversation During a conversation desired phone no. C.Tone Press Recall/ Dial desired Talk to the Press Recall/ Enter 3. hookswitch. phone number. hookswitch. new party. Seize outside line before dialling outside phone number. Talk with multiple parties. To establish a conference call when receiving a call from an outside party during a two-party conversation PT/PS...
Page 79 1.4.5 Multiple Party Conversation To add four or more parties to a conference PT/PS During a conversation To continue desired CONF CONF phone no. C.Tone Press CONF. Dial desired Talk. Press CONF. Talk. phone number. Seize outside line before dialling outside phone number. To add another party on hold to a conference PT/PS During a 3- to 7-party conference...
Page 80 1.4.5 Multiple Party Conversation During a conversation Press Recall/hookswitch. To disconnect one party and then talk to the other in a three-party conversation PT/PS During a conversation (CO) (ICD Group) FLASH/ TRANSFER RECALL (PDN) Press TRANSFER once Press FLASH/RECALL.* Talk. (SDN) or twice to establish a conversation with the...
Page 81 1.4.5 Multiple Party Conversation To leave a conference PT/PS During 3- to 7-party conference CONF Press CONF. On-hook. To return while others are talking PT/PS INTERCOM (CO) (ICD Group) (PDN) (SDN) Press flashing green CO, ICD Group, PDN, SDN, or INTERCOM. To complete a conversation PT/PS During a conversation...
Page 82 1.4.5 Multiple Party Conversation To leave a conference involving at least one other extension PT/SLT/PS During a three-party conference On-hook. To leave a conference involving two outside parties PT/PS During a three-party conference TRANSFER Press TRANSFER. On-hook. During a three-party conference Press Recall/hookswitch.
Page 83 1.4.5 Multiple Party Conversation Letting a Third Party Join Your Call (Privacy Release) You can let a third party join your current outside call and establish a three-party con- versation. You can also leave the conversation and then let the two other parties talk. To let a third party join your conversation and establish a three-party conversation PT/PS Your extension (on the outside call)
Page 84 1.4.5 Multiple Party Conversation PT/PS During a conversation desired TRANSFER TRANSFER phone no. C.Tone Enter Talk to the Press TRANSFER. Dial desired Press TRANSFER. phone number. new party. Seize outside line before dialling outside phone number. C.Tone Enter 3. Talk with multiple parties. During a conversation desired phone no.
Page 85 1.4.5 Multiple Party Conversation To complete a conversation PT/SLT/PS During a conversation On-hook. Customising Your Phone • 3.1.3 Customising the Buttons Create or edit an ISDN-Hold button. User Manual...
Page 86: Mute
1.4.6 Mute 1.4.6 Mute You can disable the microphone or the handset to consult privately with others in the room while listening to the other party on the phone through the speaker or the handset. To set/cancel During a conversation AUTO ANS MUTE VOICE CALL...
Page 87: Letting Other People Listen To The Conversation (Off-Hook Monitor)
1.4.7 Letting Other People Listen to the Conversation (Off-hook Monitor) 1.4.7 Letting Other People Listen to the Conversation (Off-hook Monitor) You can let other people in the room listen to the conversation through the speaker while continuing the conversation using the handset. To set/cancel During a conversation using the handset SP-PHONE...
Page 88: Using The Headset (Headset Operation)
1.4.8 Using the Headset (Headset Operation) 1.4.8 Using the Headset (Headset Operation) You can have a conversation using a headset. In this case, you must select "Headset on" in programming mode or set the Headset button on (red) in advance. This feature is also known as Handset/Headset Selection.
Page 89 1.4.8 Using the Headset (Headset Operation) • For KX-NT300 series (except KX-NT321)/KX-DT343/KX-DT346 telephone users: • With the KX-NT300 series (except KX-NT321)/KX-DT343/KX-DT346 telephones, you can use a Bluetooth wireless headset registered on your extension as a headset. • Operating Distance Please keep the telephones with connected Bluetooth Modules, 3 m or more apart from each other.
Page 90: Using A Pdn/Sdn Button
1.5.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension (KX-TDA100/KX-TDA200/ KX-TDA600 only) 1.5 Using a PDN/SDN Button 1.5.1 Primary Directory Number (PDN)/Secondary Directory Num- ber (SDN) Extension (KX-TDA100/KX-TDA200/KX-TDA600 only) Primary Directory Number (PDN) buttons and Secondary Directory Number (SDN) but- tons are useful when extension users will handle calls for other extensions.
Page 91 1.5.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension (KX-TDA100/KX-TDA200/ KX-TDA600 only) Light Pattern PDN Button Status SDN Button Status Flashing red A corresponding SDN extension is holding a Another corresponding SDN extension, slowly call. or the PDN extension itself, is holding a call.
Page 92 1.5.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension (KX-TDA100/KX-TDA200/ KX-TDA600 only) Call Hold and Call Hold Retrieve You can put calls answered with a PDN or SDN button on hold normally (1.4.2 Holding a Call). You can also retrieve a call held at your extension/another extension with a simple operation, regardless of the call type.
Page 93 1.5.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension (KX-TDA100/KX-TDA200/ KX-TDA600 only) Call Transfer Using SDN Button You can transfer a call to a PDN extension with a simple operation using a corresponding SDN button. To transfer a call to a PDN extension PT/PS During a conversation (SDN)
Page 94: Before Leaving Your Desk
1.6.1 Forwarding Calls 1.6 Before Leaving Your Desk 1.6.1 Forwarding Calls – Forwarding Your Calls (Call Forwarding [FWD]) – FWD/DND Settings Using Fixed FWD/DND Button – Forwarding Your Calls Using ISDN Service (Call Forwarding [CF]—by ISDN) Forwarding Your Calls (Call Forwarding [FWD]) You can have your incoming calls forwarded to a specified destination.
Page 95 1.6.1 Forwarding Calls To set/cancel PT/SLT/PS Cancel Both Calls All Calls Outside Calls Busy No Answer Intercom Calls Busy/No Answer Off-hook. Enter Enter 0 to 2 as Enter required you desire. number. For "Cancel", go on-hook directly after entering 0. destination extension no.
Page 96 1.6.1 Forwarding Calls To set the timer for "No Answer" and "Busy/No Answer" PT/SLT/PS time C.Tone Enter 713. Enter time On-hook. Off-hook. (seconds [2 digits]). To set/cancel (Call Forwarding [FWD] for your Incoming Call Distribution Group) ICD Group: Incoming Call Distribution Group PT/SLT/PS Both Calls ICD Group...
Page 97 1.6.1 Forwarding Calls • The FWD/DND button light shows the current status as follows: Off: Both features are not set. Red on: FWD mode Flashing red slowly: DND mode • The Group FWD button light shows the current status as follows: Off: No set Red on: FWD mode •...
Page 98 1.6.1 Forwarding Calls FWD/DND Settings Using Fixed FWD/DND Button Using a proprietary telephone (PT), you can easily switch the FWD/DND status, and set the forward destination for outside/intercom calls with the FWD/DND button (fixed button). It is also possible to set outside telephone numbers (e.g., your cellular phone) as forward destinations for up to 4 Virtual PSs* in an Incoming Call Distribution (ICD) Group, to ring together with other ICD Group members for calls to the group.
Page 99 1.6.1 Forwarding Calls • When you switch the FWD/DND status, any FWD destination that was set previously is not cleared. To set and clear FWD/DND for outside/intercom calls While on-hook (when in FWD/DND Setting Mode) Outside Calls AUTO DIAL FWD/DND STORE Intercom Calls Press the fixed...
Page 100 1.6.1 Forwarding Calls • * You can enter the time as a 1–3 digit number. For example, 15 seconds can be entered as "15" or "015". To set forwarding status and outside destinations to ring in parallel for outside calls to an ICD Group While on-hook (when in FWD/DND Setting Mode) Virtual PS 1...
Page 101 1.6.1 Forwarding Calls Forwarding Your Calls Using ISDN Service (Call Forwarding [CF]—by ISDN) All calls are forwarded to an outside party using ISDN. The following types of call forwarding are provided by the ISDN service. – Unconditional (Call Forwarding Unconditional [CFU]) –...
Page 102: Using Voice Messaging (Built-In Simplified Voice Message [Svm])
1.6.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) 1.6.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) Your PBX can provide you with answering machine service if an SVM card is installed. Your extension is assigned a message box, into which callers can leave voice messages for you. After callers reach your message box, they will hear your personal greeting message.
Page 103 1.6.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) Recording a Normal Greeting Message To record PT/SLT/PS C.Tone Off-hook. Record Enter Enter 1. message. Example: "You have reached John. I am sorry I cannot take your call right now. Please leave a message." AUTO DIAL A confirmation Clear...
Page 104 1.6.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) To clear PT/SLT/PS C.Tone Off-hook. On-hook. Enter Enter 0. Recording a Greeting Message for Each Time Mode In addition to a normal greeting message, you can record a specific greeting message for each time mode (day/lunch/break/night).
Page 105 1.6.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) To play back PT/SLT/PS Night Lunch C.Tone Break Enter 2. Off-hook. Enter Enter 8. Enter the desired time mode. A confirmation Clear tone is heard. The greeting message is played back. Rerecord On-hook.
Page 106 1.6.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) Redirecting Your Calls to Your Message Box You can set incoming calls to be redirected to your own message box so that callers can leave voice messages when you cannot answer the phone. To set/cancel PT/SLT/PS Both Calls...
Page 107 1.6.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) Leaving Voice Messages If the extension user you called is not able to answer your call, and your call is redirected to the message box, you will hear the greeting message. Then, you can leave a voice message for that extension. It is also possible to leave a voice message directly in the message box of a desired extension by following the steps below: To leave a voice message directly to another extension’s message box PT/SLT/PS...
Page 108 1.6.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) Listening to Voice Messages Left by Callers When a caller leaves a voice message, information about that caller is also recorded as the SVM Log. The SVM Log can be viewed using the display of a PT or PS by pressing the Message button. To listen to voice messages PT/PS While on-hook...
Page 109 1.6.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) Operation No. Operations To play back the voice message from the beginning To go to the next voice message To clear the voice message (Press the AUTO DIAL/STORE button or enter 1 to confirm.) To call back the caller who left the voice message To go back to the previous voice message To leave a voice message directly in the message box of another extension...
Page 110 1.6.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) To listen to voice messages while your display is locked PT/SLT/PS PIN: Personal Identification Number your extension PIN extension no. extension no. C.Tone & D.Tone Off-hook. Enter Dial your Enter extension PIN extension number.
Page 111 1.6.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) Accessing Your Message Box from an Outside Telephone You can remotely access your message box and perform any operations of the SVM feature through an outside line as if you were at your own extension. From Outside Telephone PIN: Personal Identification Number The greeting...
Page 112 1.6.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) Accessing the Message Box of Another Extension from Your Extension You can access the message box of another extension (for example, to record a greeting message for that extension) by following the steps below: PT/SLT/PS PIN: Personal Identification Number desired extension no.
Page 113: Showing A Message On The Caller's Telephone Display (Absent Message)
1.6.3 Showing a Message on the Caller’s Telephone Display (Ab- sent Message) You can show the reason you do not answer, if the caller uses a Panasonic display proprietary telephone. There are eight preprogrammed messages and one for your personal message (16 characters). The selected message is shown on the display of your telephone.
Page 114 1.6.3 Showing a Message on the Caller’s Telephone Display (Absent Message) • Enter the desired value in the "%" positions. You must enter the correct number of characters as represented by the "%" using 0 to 9 or • The preprogrammed messages can be changed through system programming. •...
Page 115: Preventing Other People From Using Your Telephone (Extension Dial Lock)
1.6.4 Preventing Other People from Using Your Telephone (Extension Dial Lock) 1.6.4 Preventing Other People from Using Your Telephone (Ex- tension Dial Lock) You can lock your extension so that other users cannot make unauthorised outside calls. This feature is also known as Electronic Station Lockout. To lock PT/SLT/PS C.Tone...
Page 116 1.6.4 Preventing Other People from Using Your Telephone (Extension Dial Lock) • After you make an outside call, Extension Dial Lock is automatically activated again. User Manual...
Page 117: Making/Answering An Announcement
1.7.1 Paging 1.7 Making/Answering an Announcement 1.7.1 Paging – Group Paging – Paging and then Transferring a Call Group Paging You can make a voice announcement to proprietary telephones or external speakers or both in the preset group simultaneously. To page PT/SLT/PS paging group Wait for an...
Page 118 1.7.1 Paging • After you go on-hook, the caller can talk to the person who answers the page. User Manual...
Page 119: Answering/Denying A Paging Announcement
1.7.2 Answering/Denying a Paging Announcement 1.7.2 Answering/Denying a Paging Announcement To answer C.Tone Talk. Off-hook. Enter To allow/deny a paging announcement (Paging Deny) Deny C.Tone Allow Off-hook. Enter 721. Enter 1 or 0. On-hook. • The following are extensions that cannot receive a paging announcement: –...
Page 120: Making An Announcement And Having A Multiple Party Conversation (Broadcasting)
1.7.3 Making an Announcement and Having a Multiple Party Conversation (Broadcasting) 1.7.3 Making an Announcement and Having a Multiple Party Con- versation (Broadcasting) You can call multiple parties assigned in the group and make a voice announcement. You can also establish a multiple party conversation with called parties.
Page 121 1.7.3 Making an Announcement and Having a Multiple Party Conversation (Broadcasting) To end a conversation with a specific party During a conversation To end a conversation with a specific party (DSS) Press DSS. To end a conversation with the party who joined the conversation last TRANSFER Press TRANSFER.
Page 122 1.7.3 Making an Announcement and Having a Multiple Party Conversation (Broadcasting) For a called extension To send a notification tone to the caller and join a conversation PT/SLT/PS Called Party During an announcement (DSS) Press DSS corresponding to the caller. Wait for reply.
Page 123: Setting The Telephone According To Your Needs
1.8.1 Setting the Alarm (Timed Reminder) 1.8 Setting the Telephone According to Your Needs 1.8.1 Setting the Alarm (Timed Reminder) You can receive an alarm at your telephone to remind you of a meeting, appointment or as a wake-up call. The alarm can occur either once or daily (every day until cancelled) at a preset time.
Page 124 1.8.1 Setting the Alarm (Timed Reminder) To confirm TRANSFER Press TRANSFER several times. • You can also confirm the Timed Reminder by using the soft button. • The alarm keeps ringing for preprogrammed seconds. • If you receive an incoming call during ringback, the ringing starts after the ringback stops. •...
Page 125: Refusing Incoming Calls (Do Not Disturb [Dnd])
1.8.2 Refusing Incoming Calls (Do Not Disturb [DND]) 1.8.2 Refusing Incoming Calls (Do Not Disturb [DND]) – Do Not Disturb (DND) – Switching FWD/DND Status Using Fixed FWD/DND Button Do Not Disturb (DND) You can set this feature to prevent incoming calls from ringing at your extension. This can be useful, for example, when you are in a meeting or busy.
Page 126 1.8.2 Refusing Incoming Calls (Do Not Disturb [DND]) • The FWD/DND button light shows the current status as follows: Off: Both features are not set. Red on: FWD mode Flashing red slowly: DND mode • The system has two modes: (1) FWD/DND Cycle Switch Mode and (2) FWD/DND Setting Mode.
Page 127 1.8.2 Refusing Incoming Calls (Do Not Disturb [DND]) Switching FWD/DND Status Using Fixed FWD/DND Button Using a proprietary telephone (PT), you can easily switch the FWD/DND status for outside/intercom calls without clearing any FWD destination that was set previously. To switch the FWD/DND status for outside calls While on-hook (when in FWD/DND Setting Mode) FWD/DND FWD/DND...
Page 128 1.8.2 Refusing Incoming Calls (Do Not Disturb [DND]) • * This step can be omitted. User Manual...
Page 129: Receiving Call Waiting (Call Waiting/Off-Hook Call Announcement [Ohca]/Whisper Ohca)
1.8.3 Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/Whisper OHCA) 1.8.3 Receiving Call Waiting (Call Waiting/Off-hook Call An- nouncement [OHCA]/Whisper OHCA) During a conversation, you can be informed of a call waiting with a tone or voice announcement through your built-in speaker or handset.
Page 130: Displaying Your Telephone Number On The Called Party And Caller's Telephone (Calling/Connected Line Identification Presentation [Clip/Colp])
1.8.4 Displaying Your Telephone Number on the Called Party and Caller’s Telephone (Calling/Connected Line Identification Presentation [CLIP/COLP]) 1.8.4 Displaying Your Telephone Number on the Called Party and Caller’s Telephone (Calling/Connected Line Identification Presen- tation [CLIP/COLP]) CLIP: When making an outside call, you can present your preprogrammed telephone number to the called party. COLP: When receiving an outside call, you can present your preprogrammed telephone number to the calling party.
Page 131: Preventing Your Telephone Number Being Displayed On The Caller's Telephone (Connected Line Identification Restriction [Colr])
1.8.5 Preventing Your Telephone Number Being Displayed on the Caller’s Telephone (Connected Line Identification Restriction [COLR]) 1.8.5 Preventing Your Telephone Number Being Displayed on the Caller’s Telephone (Connected Line Identification Restriction [COLR]) When receiving an outside call, you can select whether the caller can see your telephone number or not. To show/prevent PT/SLT/PS Show...
Page 132: Preventing Your Number Being Displayed On The Called Party's Telephone (Calling Line Identification Restriction [Clir])
1.8.6 Preventing Your Number Being Displayed on the Called Party’s Telephone (Calling Line Identification Restriction [CLIR]) 1.8.6 Preventing Your Number Being Displayed on the Called Par- ty’s Telephone (Calling Line Identification Restriction [CLIR]) When making an outside call, you can select whether the called party can see your telephone number or not. To show/prevent PT/SLT/PS Show...
Page 133: Preventing Other People From Joining Your Conversation (Executive Busy Override Deny)
1.8.7 Preventing Other People from Joining Your Conversation (Executive Busy Override Deny) 1.8.7 Preventing Other People from Joining Your Conversation (Executive Busy Override Deny) PT/SLT/PS Prevent C.Tone Allow Off-hook. On-hook. Enter 733. Enter 1 to prevent or 0 to allow. •...
Page 134: Turning On The Background Music (Bgm)
<For users of KX-TDA100/KX-TDA200/KX-TDA600> BGM no. C.Tone Cancel Enter 751. Enter BGM number On-hook. Off-hook. (1 digit) or 0 to cancel. <For users of KX-TDA30> C.Tone Cancel Off-hook. Enter 751. Enter 1 to set On-hook. or 0 to cancel. User Manual...
Page 135: Protecting Your Line Against Notification Tones (Data Line Security)
1.8.9 Protecting Your Line against Notification Tones (Data Line Security) 1.8.9 Protecting Your Line against Notification Tones (Data Line Security) You can protect the line against audible notification tones, such as a call waiting tone during a conversation. Set this feature if your extension has a data communication device, such as a PC or fax machine connected to ensure secure data transmission.
Page 136: Checking The Time Service Status
1.8.10 Checking the Time Service Status 1.8.10 Checking the Time Service Status You can check the current status of the Time Service on the display. While on-hook TRANSFER (Time Service (Day/Night/ Lunch/Break)) Press TRANSFER or Time Service (Day/Night/Lunch/Break). • The Time Service (Day/Night/Lunch/Break) button light shows the current status as follows: Off: Day mode Green on: Lunch mode Flashing green: Break mode...
Page 137: Setting The Parallelled Telephone To Ring (Parallelled Telephone)
1.8.11 Setting the Parallelled Telephone to Ring (Parallelled Telephone) 1.8.11 Setting the Parallelled Telephone to Ring (Parallelled Tele- phone) In the case where a single line telephone is connected in parallel to your digital proprietary telephone, you can choose whether the parallelled single line telephone will ring to an incoming call or not.
Page 138: Using Your Ps In Parallel With A Wired Telephone (Wireless Xdp Parallel Mode)
1.8.12 Using Your PS in Parallel with a Wired Telephone (Wireless XDP Parallel Mode) 1.8.12 Using Your PS in Parallel with a Wired Telephone (Wireless XDP Parallel Mode) Your PS can be used in parallel with a PT or SLT. When in this mode, incoming calls to a wired telephone also ring the paired PS.
Page 139: Clearing Features Set At Your Extension (Extension Feature Clear)
1.8.13 Clearing Features Set at Your Extension (Extension Feature Clear) 1.8.13 Clearing Features Set at Your Extension (Extension Feature Clear) You can reset the settings of the following features on your extension to the default settings with one operation. This feature is also known as Station Programme Clear. Features Default Setting Hot Line...
Page 140: Utilising The Call Centre
1.9.1 Leaving an Incoming Call Distribution Group (Log-in/Log-out, Wrap-up) 1.9 Utilising the Call Centre 1.9.1 Leaving an Incoming Call Distribution Group (Log-in/ Log-out, Wrap-up) You can control your status in an incoming call distribution group. When in the Log-out mode, incoming calls to the group will not ring at your extension.
Page 141 1.9.1 Leaving an Incoming Call Distribution Group (Log-in/Log-out, Wrap-up) ICD Group: Incoming Call Distribution Group PT/PS While on-hook ICD Group Specified extension no. (Log-in/Log-out) Enter ICD Group extension number Press Log-in/Log-out. PT/PS While on-hook (Log-in/Log-out of a specified group) Press Log-in/Log-out of a specified group. To enter/leave Not Ready mode PT/SLT/PS Not Ready...
Page 142 1.9.1 Leaving an Incoming Call Distribution Group (Log-in/Log-out, Wrap-up) • * The status will be as follows: Ready Not Ready Not Ready Ready Wrap-up Not Ready • The Log-in/Log-out of a specified group button light shows the current status as follows: Off: Log-in mode Red on: Log-out mode •...
Page 143: Monitoring And Controlling The Call Status Of An Incoming Call Distribution Group (Incoming Call Distribution Group Monitor)
1.9.2 Monitoring and Controlling the Call Status of an Incoming Call Distribution Group (Incoming Call Distribution Group Monitor) 1.9.2 Monitoring and Controlling the Call Status of an Incoming Call Distribution Group (Incoming Call Distribution Group Monitor) – Monitoring the Status of Waiting Calls –...
Page 144 1.9.2 Monitoring and Controlling the Call Status of an Incoming Call Distribution Group (Incoming Call Distribution Group Monitor) To monitor ICD Group: Incoming Call Distribution Group Display PT ICD Group extension no. C.Tone Off-hook. On-hook. Enter 739. Enter ICD Group extension number.
Page 145 1.9.2 Monitoring and Controlling the Call Status of an Incoming Call Distribution Group (Incoming Call Distribution Group Monitor) To change the Log-in /Log-out mode Display PT (DSS) Press desired DSS. • The DSS button light shows the current status as follows: Off: The extension is not in the group.
Page 146: Forwarding A Waiting Call (Manual Queue Redirection)
1.9.3 Forwarding a Waiting Call (Manual Queue Redirection) 1.9.3 Forwarding a Waiting Call (Manual Queue Redirection) When your incoming call distribution group is busy and other outside calls arrive, the arriving calls are put in a waiting queue. Extensions can check the status of the queue with the Hurry-up button light, and forward the longest waiting call in the queue to a preset destination manually.
Page 147: Using User-Supplied Equipment
1.10.1 If a Doorphone/Door Opener is Connected 1.10 Using User-supplied Equipment 1.10.1 If a Doorphone/Door Opener is Connected You can talk to a person at the door through the doorphone. Preprogrammed extensions or an outside party can receive the calls from the doorphone. You can open the door. –...
Page 148 1.10.1 If a Doorphone/Door Opener is Connected Opening a Door (Door Open) Some extensions may be prohibited from using this feature. From a specified extension PT/SLT/PS doorphone no. C.Tone Enter doorphone Enter On-hook. Off-hook. number (2 digits). From any extension while talking to the doorphone PT/SLT/PS C.Tone Enter 5.
Page 149: If An External Relay Is Connected
1.10.2 If an External Relay is Connected 1.10.2 If an External Relay is Connected Preprogrammed extensions can switch on a relay (e.g., alarm) connected to the PBX. To switch on the relay PT/SLT/PS relay no. C.Tone Off-hook. Enter Enter relay number On-hook.
Page 150: If An External Sensor Is Connected
1.10.3 If an External Sensor is Connected 1.10.3 If an External Sensor is Connected Preprogrammed extensions can receive an alert call from an external sensor (e.g., security alarm) connected to the PBX. To answer a sensor call PT/SLT/PS D.Tone Off-hook. On-hook.
Page 151: If A Host Pbx Is Connected
1.10.4 If a Host PBX is Connected 1.10.4 If a Host PBX is Connected – Accessing External Services (External Feature Access [EFA]) Accessing External Services (External Feature Access [EFA]) You can access special features (e.g., Call Waiting) offered by a host PBX or telephone company. This feature is only effective for an outside call.
Page 152: If A Voice Processing System Is Connected
You or an outside party can access the Voice Processing System from a telephone. – Call Forwarding to Voice Mail (Voice Mail Integration) If your PBX has a Panasonic Voice Processing System connected (e.g., KX-TVP/KX-TVS series) using digital integration, the following features are also available: –...
Page 153 1.10.5 If a Voice Processing System is Connected To transfer a call to a mailbox PT/PS During a conversation (DSS) (Voice Mail Transfer) desired extension no. Press Voice Mail Press DSS or dial desired extension number. Transfer. To listen to messages PT/SLT/PS MESSAGE voice mail floating...
Page 154: Before Operating
1.10.5 If a Voice Processing System is Connected Screening Calls (Live Call Screening [LCS]) While a caller is leaving a message in your mailbox, you can monitor the call without answering. If you so desire, you can answer the call while monitoring. There are two methods available (Default: Hands-free mode).
Page 155 1.10.5 If a Voice Processing System is Connected Operation Flowchart The operations in the shaded areas can be done hands-free. PT/PS Hands-free Mode Private Mode (Alarm Tone) Monitoring (Hands-free) Monitoring (Handset) Monitoring MONITOR SP-PHONE (Live Call No operation Screening) Press SP-PHONE, MONITOR or Live Call Off-hook.
Page 156 1.10.5 If a Voice Processing System is Connected Recording a Conversation You can record a conversation into a mailbox while talking on the phone. You can select the mailbox each time you record a conversation. To record into your mailbox (Two-way Record) PT/PS During a conversation To stop recording,...
Page 157 1.10.5 If a Voice Processing System is Connected • Note: When you record your Two-way telephone conversations, you should inform the other party that the conversation is being recorded. Customising Your Phone • 3.1.3 Customising the Buttons Create or edit a Two-way Record button, a Two-way Transfer button and a One-touch Two-way Transfer button.
Page 158: Administrative Features
This allows the hotel operator to manage guests and rooms with just a telephone. In addition, the hotel operator can set automatic wake-up calls for guest rooms. The Cleaned-up feature is only available for the KX-TDA30/KX-TDA100/KX-TDA200. – Check-in –...
Page 159 1.11.1 Using the Telephones in a Hotel-type Environment (Hospitality Features) Check-in The hotel operator can change the room status of extensions to check-in by using the Check-in button assigned on his/her extension. To check in Display PT While on-hook EXIT ENTER extension no.
Page 160 1.11.1 Using the Telephones in a Hotel-type Environment (Hospitality Features) To check out a room with/without printing an invoice Display PT To check out with an invoice While on-hook PRINT NEXT ENTER extension no. Press "PRINT". Press "NEXT". (Check-out) (DSS) To check out without an invoice Press Check-out.
Page 161 1.11.1 Using the Telephones in a Hotel-type Environment (Hospitality Features) • After check-out, Remote Extension Dial Lock is activated, and outside calls from the room extension are restricted. (Refer to "2.1.1 Extension Control".) • After check-out, wake-up call, Call Log information, and voice messages for the room exten- sion are cleared automatically.
Page 162 1.11.1 Using the Telephones in a Hotel-type Environment (Hospitality Features) Setting a Timed Reminder to a Room Extension (Remote Wake-up Call) The hotel operator can remotely set or cancel a Timed Reminder to a room extension. This allows guests to request wake-up calls without having to program the extension themselves.
Page 163 Users of PTs without displays can confirm only whether a Timed Reminder has been set or not by following the steps shown above. If set, a confirmation tone will be heard. Cleaned-up (KX-TDA30/KX-TDA100/KX-TDA200 only) The hotel operator can change the room status of extensions depending on whether the room has been cleaned or not by using the Cleaned-up button assigned on his/her extension.
Page 164 1.11.1 Using the Telephones in a Hotel-type Environment (Hospitality Features) Customising Your Phone • 3.1.3 Customising the Buttons Create or edit a Cleaned-up button. User Manual...
Page 165: Recording Information Using Preprogrammed Messages (Printing Message)
1.11.2 Recording Information Using Preprogrammed Messages (Printing Message) 1.11.2 Recording Information Using Preprogrammed Messages (Printing Message) You can record a variety of information from your extension using up to 8 preprogrammed messages. Message information from all extensions is recorded with the PBX. For example, it is possible to use this feature as a time card by selecting preprogrammed "sign in"...
Page 166: After Moving To A New Location In The Office
1.12.1 Using the Same Settings as Your Previous Extension (Walking Extension) 1.12 After Moving to a New Location in the Office 1.12.1 Using the Same Settings as Your Previous Extension (Walk- ing Extension) You can use the same features assigned on your previous extension even if you move to another extension in the office.
Page 167: Using A Display Proprietary Telephone
1.13.1 Using the Call Log 1.13 Using a Display Proprietary Telephone 1.13.1 Using the Call Log This is available for display proprietary telephones and portable stations. – Calling with the Incoming Call Log – Calling with the Outgoing Call Log Calling with the Incoming Call Log When you receive an outside call or an external sensor call, call information is recorded automatically in the incoming call log.
Page 168 1.13.1 Using the Call Log To clear the log information Display PT While confirming the log information (Call Log) TRANSFER Press TRANSFER. Press Call Log, or Up or Down until desired party appears. To call Display PT While confirming the log information (Call Log) Off-hook.
Page 169 1.13.1 Using the Call Log Customising Your Phone • 3.1.3 Customising the Buttons Create or edit a Call Log button or Call Log for ICD Group button. Calling with the Outgoing Call Log You can redial using the outgoing call log. To call KX-NT300/KX-DT300/KX-T7600 While on-hook...
Page 170: Using The Directories
1.13.2 Using the Directories 1.13.2 Using the Directories You can call using the directories (Personal Speed Dialling Directory, System Speed Dialling Directory and Extension Number Directory). Only personal directories can be stored, edited or deleted on your extension. If a call arrives while you are using a directory, the display will be replaced with the caller’s information. –...
Page 171: Storing Names And Numbers
1.13.2 Using the Directories Storing Names and Numbers To store a Personal Speed Dialling Directory item Display PT While on-hook PROGRAM name phone no. AUTO DIAL AUTO DIAL PAUSE STORE STORE Press PROGRAM Enter phone number Press ENTER Enter name Press ENTER or PAUSE.
Page 172 1.13.2 Using the Directories Table 1 (Standard mode) User Manual...
Page 173 1.13.2 Using the Directories Table 1 (Standard mode for RU model) User Manual...
Page 174 1.13.2 Using the Directories Table 2 (Option mode) User Manual...
Page 175 1.13.2 Using the Directories Table 2 (Option mode for CE model) User Manual...
Page 176 1.13.2 Using the Directories Table 2 (Option mode for GR model) User Manual...
Page 177 1.13.2 Using the Directories Table 2 (Option mode for RU model) User Manual...
Page 178: Accessing System Features (System Feature Access)
1.13.3 Accessing System Features (System Feature Access) 1.13.3 Accessing System Features (System Feature Access) You can access a feature with the "Feature Access" menu. To access "Feature Access" menu and select the feature KX-NT300/KX-DT300/KX-T7600 While on-hook Press Right Press ENTER. Press Up or Down four times.
Page 179: Manager Operation
Section 2 Manager Operation This chapter shows the manager how to control the other extensions or the PBX. User Manual...
Page 180: Control Features
2.1.1 Extension Control 2.1 Control Features 2.1.1 Extension Control The manager extension can control the settings of other extensions. – Changing the Settings of Other Extensions Changing the Settings of Other Extensions To lock/unlock other extensions (Remote Extension Dial Lock) This feature is also known as Remote Station Lock Control.
Page 181: Time Service Mode Control
2.1.2 Time Service Mode Control 2.1.2 Time Service Mode Control The manager extension or the preprogrammed extension can change the time mode (Day, Lunch, Break or Night). There are two methods (Automatic or Manual) of changing the time modes. Automatic: enables the time mode for each day of the week to change automatically. You may also change it manually.
Page 182 2.1.2 Time Service Mode Control Customising Your Phone • 3.1.3 Customising the Buttons Create or edit a Time Service (Day/Night/Lunch/Break) button or a Time Service Switching Mode (Automatic/Manual) button. User Manual...
Page 183: Restriction Level Control (Dial Tone Transfer)
2.1.3 Restriction Level Control (Dial Tone Transfer) 2.1.3 Restriction Level Control (Dial Tone Transfer) The manager extension can change the restriction level, permitting an extension to make a call. PT/PS During a conversation with an extension (Toll Restriction/ C.Tone Call Barring) On-hook.
Page 184: Turning On The External Background Music (Bgm)
C.Tone Enter external Enter BGM number Enter Off-hook. On-hook. pager number (1 digit) or 0 to stop. (1 digit) or for all. <For users of KX-TDA30> PT/SLT/PS Start C.Tone Stop Off-hook. Enter Enter 1. Enter 1 to start On-hook. or 0 to stop.
Page 185: Recording Outgoing Messages (Ogm)
2.1.5 Recording Outgoing Messages (OGM) 2.1.5 Recording Outgoing Messages (OGM) The manager extension can record three kinds of greeting messages (OGM) as follows: DISA message: Used to greet and guide callers so that they access an extension user group or outside party without operator assistance. Incoming Call Distribution Group message: Used to greet and guide callers to an incoming call distribution group.
Page 186 C.Tone STORE Press CONF. Press STORE. When the time limit The message passes, it stops is played back. automatically. On-hook. <For users of KX-TDA30> OGM floating extension no. Progress Tone & Off-hook. Enter Enter 31. Enter OGM floating C.Tone extension number.
Page 187 2.1.5 Recording Outgoing Messages (OGM) To clear the message OGM floating extension no. Progress Tone & C.Tone Enter OGM floating On-hook. Enter Enter 0. Off-hook. extension number. • The default of OGM floating extension numbers is 5xx (xx: two-digit number of message). User Manual...
Page 188: Allowing Users To Seize An Unavailable Outside Line (Trunk Busy Out)
2.1.6 Allowing Users to Seize an Unavailable Outside Line (Trunk Busy Out) 2.1.6 Allowing Users to Seize an Unavailable Outside Line (Trunk Busy Out) When a problem is found on a certain outside line, the PBX automatically makes it unavailable for use temporarily.
Page 189: Releasing Network Direct Station Selection (Ndss) Monitor
2.1.7 Releasing Network Direct Station Selection (NDSS) Monitor 2.1.7 Releasing Network Direct Station Selection (NDSS) Monitor NDSS buttons can be customised on any extension connected to your PBX. An NDSS button allows an extension user to monitor another extension connected to another PBX in a private network.
Page 190 2.1.7 Releasing Network Direct Station Selection (NDSS) Monitor User Manual...
Page 191: Customising Your Phone & System
Section 3 Customising Your Phone & System This chapter shows you how to customise your individual telephone or PBX according to your needs. Find the desired setting and program as necessary. User Manual...
Page 192: Customising Your Phone (Personal Programming)
3.1.1 Customising Your Phone (Personal Programming) 3.1 Customising Your Phone (Personal Program- ming) 3.1.1 Customising Your Phone (Personal Programming) You can customise your telephone features. For example, you can change the initial settings or button features according to your needs. –...
Page 193 3.1.1 Customising Your Phone (Personal Programming) To cancel PIN: Personal Identification Number PT/SLT/PS stored extension PIN C.Tone Enter 0. Enter stored Off-hook. Enter 799. extension PIN. On-hook. CAUTION There is a risk that fraudulent telephone calls will be made if a third party discovers your pass- word (extension PIN).
Page 194: Settings On The Programming Mode
STORE. input. Programming In- Item Selection & Parameter PT: The display shows the PBX or shelf number, slot number and port number. <example for users of KX-TDA30/KX-TDA100/ KX-TDA200> EXT1050:10308 PBX no. Port no. Slot no. <example for users of KX-TDA600>...
Page 195 3.1.2 Settings on the Programming Mode Programming In- Item Selection & Parameter Light Little Light Display Contrast Selection Preferred display contrast lev- elfrom the 4 levels available Little Dark Dark English 2nd Language Display Language Selection Which display language do you 3rd Language prefer? 4th Language...
Page 196 3.1.2 Settings on the Programming Mode Programming In- Item Selection & Parameter Calling/Connected Line Iden- Caller ID assigned to your ex- tification Presentation (CLIP/ tension COLP) Which number should be dis- Caller ID assigned on the outside played on the called and calling line being used party’s telephone? No line...
Page 197 3.1.2 Settings on the Programming Mode Programming In- Item Selection & Parameter No—The telephone will not Parallelled Telephone *1*4 ring. Should the single line tele- Yes—The telephone will phone in parallel ring? ring. Forced Answerback Selec- No—Disable tion Do you prefer to answer a call without going off-hook regard- Yes—Enable less of the AUTO ANS button...
Page 198 3.1.2 Settings on the Programming Mode Programming In- Item Selection & Parameter Personal Absent Message Creating your personal mes- message (max. 16 characters) sage Do Not Disturb (DND) FWD/DND + desired no. All—Forward all calls (max. 32 digits) (for both calls) Call Forwarding (FWD)/Do Not Disturb (DND) + desired no.
Page 199 Do you want background music KX-TDA600: through your telephone speak- + BGM no. Yes—On er while on-hook? (1 digit) KX-TDA30: Bluetooth Registration To register a Bluetooth wireless Pass key (max. 16 digits) headset on your extension Bluetooth Removal To cancel the registration of a...
Page 200 3.1.2 Settings on the Programming Mode Programming In- Item Selection & Parameter No—Normal (Any Flexible buttons can be modified.) One-touch Dialling Assign- Yes—Only One-touch dialling ment Mode Selection Do you prefer to set the buttons can be modified. Howev- One-touch dialling only? er, to modify them, there is no need to enter "2"...
Page 201 3.1.2 Settings on the Programming Mode To store the names and numbers in personal speed dialling PROGRAM personal speed dialling no. AUTO DIAL PAUSE STORE Enter personal speed Enter 10 and then press ENTER. Press PROGRAM dialling number (2 digits). Or press STORE.
Page 202: Clearing Features
3.1.2 Settings on the Programming Mode To edit the names and numbers of personal speed dialling PROGRAM personal speed dialling no. AUTO DIAL PAUSE STORE Press PROGRAM Enter 10 and then press ENTER. Enter personal speed or PAUSE. Or press STORE. dialling number (2 digits).
Page 203 3.1.2 Settings on the Programming Mode Features Default Setting LCS Mode Set (After Answering) Stop recording Automatic Call Waiting Manual Call Waiting—Intercom Calls Off (No call/No tone) Call Waiting Tone Type Selection Tone 1 Absent Message Personal Absent Message Cleared Call Forwarding (FWD)/Do Not Disturb (DND)—Intercom/Outside Calls Off FWD N/A Timer 15 seconds...
Page 204: Customising The Buttons
3.1.3 Customising the Buttons 3.1.3 Customising the Buttons You can customise the flexible buttons and/or programmable feature (PF) buttons on PTs, Add-on Key Modules, and PSs. They can then be used to make or receive outside calls or as feature buttons. •...
Page 205 3.1.3 Customising the Buttons Button Programming Input Group FWD—Intercom calls + Incoming call distribution group extension no. Account Conference Terminate External Feature Access (EFA) Call Charge Reference Call Park + Parking zone no. (2 digits) Call Park (Automatic Park Zone) Call Log Call Log for ICD Group + Incoming call distribution group extension no.
Page 206 3.1.3 Customising the Buttons Button Programming Input Network Direct Station Selection + Another PBX extension no. (NDSS) Primary Directory Number (PDN) Secondary Directory Number (SDN) + Extension no. + + delayed ringing time (0–7) Check-in Check-out Cleaned-up *4*11 Two-way Record + Voice mail floating extension no.
Page 207 *9 This button is only available for KX-TDA100/KX-TDA200/KX-TDA600. • *10 It is possible to set delayed ringing for each SDN button. • *11 This button is only available for KX-TDA30/KX-TDA100/KX-TDA200. • *12 This button is used for the integrated voice mail features. •...
Page 208 3.1.3 Customising the Buttons To distinguish the ringing tones for each CO, ICD Group, PDN, SDN, or INTERCOM button (Digital proprietary telephone only) To continue (CO) (CO) (ICD Group) (ICD Group) PROGRAM PROGRAM tone type no. (PDN) (PDN) R.Tone AUTO DIAL (SDN) (SDN) STORE...
Page 209: Manager Programming
Other Extensions Control Available Extension The extension assigned as a manager Required Telephone A Panasonic Proprietary Telephone with display (over 2 lines) (e.g., KX-NT343, KX-DT346, KX-T7636) Manager Password To enter programming mode, the manager password (max. 10 digits) is required. (Default: 1234) CAUTION •...
Page 210: Manager Programming
3.2.2 Manager Programming 3.2.2 Manager Programming Changing Call Charges and Extension Control To enter the programming mode To programme To exit PROGRAM To continue PROGRAM manager password programming HOLD PAUSE PAUSE input Press PROGRAM Enter Enter manager Follow Press Press PROGRAM or PAUSE.
Page 211 3.2.2 Manager Programming Item Programming Input + Verification code + PIN (max. 10 digits) Setting the verification code PIN. CAUTION There is a risk that fraudulent telephone calls will be made if a third party discovers your pass- word (verification code PIN). The cost of such calls will be billed to the owner/renter of the PBX.
Page 212: Customising Your System (System Programming)
Extension number and name [003]/[004]) Available Extension The extension allowed through COS programming Required Telephone A Panasonic Proprietary Telephone with display (over 2 lines) (e.g., KX-NT343, KX-DT346, KX-T7636) System Password To enter programming mode, the system password (max. 10 digits) is required. (Default: 1234) CAUTION •...
Page 213: Fixed Buttons
3.3.1 Programming Information Icon Descriptions Fixed Buttons Function KX-T7200/KX-T7400/ KX-NT300/KX-DT300 KX-NT136/KX-T7600 KX-T7500 REDIAL PREVIOUS (PREV) NEXT SP-PHONE FWD/DND CONF AUTO DIAL STORE (ENTER) STORE Back to Previous Menu — (CANCEL) SHIFT SHIFT SHIFT SHIFT PROGRAM PAUSE PAUSE PROGRAM PAUSE HOLD HOLD AUTO ANS MESSAGE...
Page 214 3.3.1 Programming Information Entering the programming mode PROGRAM system password PAUSE Enter Enter system password. Press PROGRAM or PAUSE. Programming You can enter each programme number (3 digits). • To exit the programming mode at any time, lift the handset. Exiting the mode PROGRAM PAUSE...
Page 215: System Programming
3.3.2 System Programming 3.3.2 System Programming Date & Time [000] The proprietary telephones display the current date and time while on-hook. [In 12-hour Format] date year SELECT Enter 000. (AUTO ANS/MUTE, MESSAGE) Press ENTER. Enter year Press SELECT Press Right. Enter date (00 –...
Page 216 3.3.2 System Programming • After changing the desired values, you can press the ENTER button. You do not have to perform the rest of the steps. • The clock starts immediately after the ENTER button is pressed. • You cannot leave a value empty. •...
Page 217 3.3.2 System Programming System Speed Dialling Name [002] You can store the name associated with the speed dialling number. These names are displayed when making calls using the display operation. To enter characters, refer to " Entering Characters". To end system speed name dialling no.
Page 218 3.3.2 System Programming To enter characters, refer to " Entering Characters". To end extension no. name Enter 004. Press ENTER. Enter extension Enter name Press ENTER. Press END. number. (max. 20 characters). To continue Press NEXT.Press PREV. Press CANCEL. User Manual...
Page 219: Appendix
Section 4 Appendix This chapter provides the Troubleshooting, the Feature Number Table and Tone List. Check the Troubleshooting section before consulting your dealer. User Manual...
Page 220: Troubleshooting
4.1.1 Troubleshooting 4.1 Troubleshooting 4.1.1 Troubleshooting Troubleshooting Problem Remedy The telephone does not work properly. • Confirm with your manager that your set- tings are correct. • If the problem persists, consult your dealer. The telephone does not respond when buttons are •...
Page 221 4.1.1 Troubleshooting Problem Remedy My proprietary telephone does not have a feature • Some models do not have the feature button. button. Change a flexible button to the desired but- ton. ( 3.1.3 Customising the Buttons) Enter the specified feature number instead of the feature button.
Page 222 4.1.1 Troubleshooting Problem Remedy The PC and fax machine communication failed. • An indication tone may have interrupted communication. ( 1.8.9 Protecting Your Line against Notification Tones (Data Line Se- curity)) I do not want to show my telephone number to the •...
Page 223 4.1.1 Troubleshooting Problem Remedy I want to distinguish the tones. • To distinguish the ringing tones for each CO, ICD Group, PDN, SDN, or INTERCOM but- ton (Digital proprietary telephone only), 3.1.3 Customising the Buttons) The MESSAGE button light lit. •...
Page 224: Feature Number Table
4.2.1 Feature Number Table 4.2 Feature Number Table 4.2.1 Feature Number Table Numbers listed below are the default settings. There are flexible feature numbers and fixed feature numbers. If you change the flexible feature numbers, fill in your assigned numbers (new) in the list for future reference. Default Feature (While dial tone is heard) Additional digits/buttons...
Page 225 4.2.1 Feature Number Table Default Feature (While dial tone is heard) Additional digits/buttons (New) 1.2.4 When the Dialled Line is Busy or There is No Answer To cancel callback ringing (Automatic Callback Busy Cancel)/To cancel (CCBS Cancel) Leaving a Message Waiting Indica- tion/Calling Back the Caller Who Left an Indication (Message Waiting) For a caller...
Page 226 Speaker (Trunk Answer From Any Sta- tion [TAFAS]) – KX-TDA100/KX-TDA200/KX-TDA600: Calls through an external speaker speaker no. (1 digit) KX-TDA30: 1 1.3.6 Identifying Malicious Calling Par- ties (Malicious Call Identification [MCID]) 1.4.1 Transferring a Call (Call Transfer) phone no. Transferring a Call Using the ISDN Service (Call Transfer [CT]—by ISDN)
Page 227 4.2.1 Feature Number Table Default Feature (While dial tone is heard) Additional digits/buttons (New) phone no. + TRANSFER button + 3 Adding a Third Party during a Con- versation Using the ISDN Service (Three-party Conference [3PTY]—by ISDN) 1.6.1 Forwarding Calls Forwarding Your Calls (Call For- warding [FWD])/1.8.2 Refusing Incom- ing Calls (Do Not Disturb [DND])
Page 228 4.2.1 Feature Number Table Default Feature (While dial tone is heard) Additional digits/buttons (New) 1.6.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) Recording a Normal Greeting Mes- sage – To record – To play back – To clear Recording a Greeting Message for Each Time Mode –...
Page 229 4.2.1 Feature Number Table Default Feature (While dial tone is heard) Additional digits/buttons (New) – To lock – 0 + extension PIN To unlock – your extension no. + extension PIN + To make an outside call while your phone no. extension is locked 1.7.1 Paging paging group no.
Page 230 – To allow 1.8.8 Turning on the Background Music (BGM) – KX-TDA100/KX-TDA200/KX-TDA600: To set BGM no. (1 digit) KX-TDA30: 1 – To cancel 1.8.9 Protecting Your Line against Noti- fication Tones (Data Line Security) – To set – To cancel 1.8.11 Setting the Parallelled Telephone...
Page 231 4.2.1 Feature Number Table Default Feature (While dial tone is heard) Additional digits/buttons (New) Log-in 1 + ICD Group extension no./ Log-out 0 + ICD Group extension no./ To enter/leave Not Ready mode 1 (Not Ready)/0 (Ready) 1.9.2 Monitoring and Controlling the ICD Group extension no.
Page 232 To record from an external BGM BGM port no. (1 digit) + OGM floating ex- (MOH) port tension no. KX-TDA30: 31 + OGM floating extension – 0 + OGM floating extension no. To clear 2.1.6 Allowing Users to Seize an Un- outside line no.
Page 233 4.2.1 Feature Number Table Default Feature (While dial tone is heard) Additional digits/buttons (New) 3.1.1 Customising Your Phone (Person- al Programming) Assigning an Extension PIN to Your Extension (Extension PIN [Personal Identification Number]) – 1 + extension PIN + # + same extension To set PIN + # –...
Page 234: What Is This Tone
4.3.1 What is This Tone? 4.3 What is This Tone? 4.3.1 What is This Tone? While on-hook Ring Tones The following tones are program- mable allowing recognition of call type (Outside, Intercom or Door- phone). Tone 1 Tone 2 Tone 3 Tone 4 When going off-hook Dial Tones...
Page 235 4.3.1 What is This Tone? Tone 2 • When there are messages that have previously been listened to and no new messages on the SVM card • When any of the following fea- tures are set: • Absent Message • Background Music •...
Page 236 4.3.1 What is This Tone? Ringback Tones Tone 1 Tone 2 Do Not Disturb (DND) Tone The dialled extension is refusing in- coming calls. While off-hook Indication Tones Tone 1 15 s Call waiting tone Tone 2 15 s A call is on hold longer than the speci- fied time When talking to an outside party Warning Tone...
Page 237 4.3.1 What is This Tone? Tone 2 • Before receiving a page through an external speaker • A call is received in Hands-free mode. Tone 3 • Before the following features acti- vate: • Retrieving a held call • Picking up another call •...
Page 238: Revision History
4.4.1 KX-TDA600 PLMPR Software File Version 3.1xxx 4.4 Revision History 4.4.1 KX-TDA600 PLMPR Software File Version 3.1xxx New Contents • 1.5.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension (KX-TDA100/ KX-TDA200/KX-TDA600 only) Changed Contents • 1.2.1 Basic Calling – To call an extension (Intercom Call) •...
Page 239: Kx-Tda600 Plmpr Software File Version 5.0Xxx
4.4.2 KX-TDA600 PLMPR Software File Version 5.0xxx 4.4.2 KX-TDA600 PLMPR Software File Version 5.0xxx New Contents • 1.6.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) User Manual...
Page 240: Kx-Tda100/Kx-Tda200 Pmpr Software File Version 1.1Xxx
1.7.3 Making an Announcement and Having a Multiple Party Conversation (Broadcasting) Changed Contents • 1.1.1 Before Operating the Telephones When You Use a Panasonic Proprietary Telephone – FLASH/RECALL • 1.2.4 When the Dialled Line is Busy or There is No Answer...
Page 241: Kx-Tda100/Kx-Tda200 Pmpr Software File Version 2.0Xxx
4.4.4 KX-TDA100/KX-TDA200 PMPR Software File Version 2.0xxx 4.4.4 KX-TDA100/KX-TDA200 PMPR Software File Version 2.0xxx New Contents • 1.1.1 Before Operating the Telephones When You Use a Panasonic Proprietary Telephone – Network Direct Station Selection (NDSS) – – Check-in – Check-out •...
Page 242: Kx-Tda100/Kx-Tda200 Pmpr Software File Version 3.0Xxx
4.4.5 KX-TDA100/KX-TDA200 PMPR Software File Version 3.0xxx 4.4.5 KX-TDA100/KX-TDA200 PMPR Software File Version 3.0xxx Changed Contents • 1.2.8 To Access Another Party Directly from Outside (Direct Inward System Access [DISA]) – To call an extension – To call an outside party •...
Page 243: Kx-Tda100/Kx-Tda200 Pmpr Software File Version 3.2Xxx
4.4.6 KX-TDA100/KX-TDA200 PMPR Software File Version 3.2xxx 4.4.6 KX-TDA100/KX-TDA200 PMPR Software File Version 3.2xxx New Contents • 1.5.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension (KX-TDA100/ KX-TDA200/KX-TDA600 only) Changed Contents • 1.2.1 Basic Calling – To call an extension (Intercom Call) •...
Page 244: Kx-Tda100/Kx-Tda200 Pmpr Software File Version 5.0Xxx
4.4.7 KX-TDA100/KX-TDA200 PMPR Software File Version 5.0xxx 4.4.7 KX-TDA100/KX-TDA200 PMPR Software File Version 5.0xxx New Contents • 1.1.1 Before Operating the Telephones When You Use a Panasonic Proprietary Telephone – Cleaned-up • 1.4.8 Using the Headset (Headset Operation) – Bluetooth Headset •...
Page 245: Kx-Tda30 Psmpr Software File Version 1.1Xxx
4.4.8 KX-TDA30 PSMPR Software File Version 1.1xxx 4.4.8 KX-TDA30 PSMPR Software File Version 1.1xxx New Contents • 1.4.5 Multiple Party Conversation Adding a Third Party during a Conversation Using the ISDN Service (Three-party Conference [3PTY] —by ISDN) • 1.7.3 Making an Announcement and Having a Multiple Party Conversation (Broadcasting) Changed Contents •...
Page 246: Kx-Tda30 Psmpr Software File Version 2.0Xxx
4.4.9 KX-TDA30 PSMPR Software File Version 2.0xxx 4.4.9 KX-TDA30 PSMPR Software File Version 2.0xxx New Contents • 1.1.1 Before Operating the Telephones When You Use a Panasonic Proprietary Telephone – Network Direct Station Selection (NDSS) – – Check-in – Check-out •...
Page 247: Kx-Tda30 Psmpr Software File Version 2.2Xxx
4.4.10 KX-TDA30 PSMPR Software File Version 2.2xxx 4.4.10 KX-TDA30 PSMPR Software File Version 2.2xxx New Contents • 1.1.1 Before Operating the Telephones When You Use a Panasonic Proprietary Telephone – Network Direct Station Selection (NDSS) – – Check-in – Check-out •...
Page 248: Kx-Tda30 Psmpr Software File Version 3.0Xxx
4.4.11 KX-TDA30 PSMPR Software File Version 3.0xxx 4.4.11 KX-TDA30 PSMPR Software File Version 3.0xxx Changed Contents • 1.2.8 To Access Another Party Directly from Outside (Direct Inward System Access [DISA]) – To call an extension – To call an outside party •...
Page 249: Kx-Tda30 Psmpr Software File Version 4.0Xxx
4.4.12 KX-TDA30 PSMPR Software File Version 4.0xxx 4.4.12 KX-TDA30 PSMPR Software File Version 4.0xxx Changed Contents • 1.2.4 When the Dialled Line is Busy or There is No Answer Sending a Call Waiting Notification (Call Waiting) • 1.12.1 Using the Same Settings as Your Previous Extension (Walking Extension) •...
Page 250: Kx-Tda30 Psmpr Software File Version 5.0Xxx
4.4.13 KX-TDA30 PSMPR Software File Version 5.0xxx 4.4.13 KX-TDA30 PSMPR Software File Version 5.0xxx New Contents • 1.1.1 Before Operating the Telephones When You Use a Panasonic Proprietary Telephone – Cleaned-up • 1.4.8 Using the Headset (Headset Operation) – Bluetooth Headset •...
Page 251: Index
Index User Manual...
Page 252 Call Log Button 27, 205 Cleaned-up (KX-TDA30/KX-TDA100/KX-TDA200 Call Log for ICD Group Button 27, 205 only) Call Monitor 47, 233 Cleaned-up Button (KX-TDA30/KX-TDA100/KX-TDA200 Call Park 68, 226 only) 28, 206 Call Park (Automatic Park Zone) Button 27, 205 Clearing Settings...
Page 253 Index CLIP ® Calling Line Identification Presentation Extension Control 180, 210 CLIR ® Calling Line Identification Restriction Extension Dial Lock 115, 199, 228 Extension Feature Clear 139, 230 COLP ® Connected Line Identification Presentation Extension Name [004] COLR ® Connected Line Identification Restriction Extension Number [003] Completion of Calls to Busy Subscriber (CCBS) 41, 233...
Page 254 Index Icon Descriptions 20, 213 Monitoring Another Extension (Call Monitor) Incoming Call Distribution Group (ICD Group) 27, 204 Multiple Party Conversation 77, 120 Incoming Call Distribution Group Monitor 143, 231 Mute Incoming Call Distribution Group, Extension Status Incoming Call Distribution Group, Forwarding Calls Incoming Call Distribution Group, Leaving Names and Numbers, Storing Incoming Call Distribution Group, Monitoring and...
Page 255 Telephone Number, Hiding 131, 132 Revision History, KX-TDA100/KX-TDA200 PMPR Software Telephone Number, Sending File Version 5.0xxx Telephone Numbers, Storing Revision History, KX-TDA30 PSMPR Software File Version Telephone Types 1.1xxx Terminate Button 27, 205 Revision History, KX-TDA30 PSMPR Software File Version Three-party Conference [3PTY]—by ISDN...
Page 256 Index Virtual PS VOICE CALL/MUTE Button Voice Mail Integration 152, 231 Voice Mail Transfer Voice Mail Transfer Button 28, 152, 206 Voice Mail, Call Forwarding Voice Mail, Monitoring ® Live Call Screening (LCS) Voice Mail, Recording Conversation Voice Messages Voice Messages, Leaving Voice Messages, Listening to Voice Processing System Volume Key...
Page 257 Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting: http://www.doc.panasonic.de...
Page 258 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. Panasonic Communications Co., Ltd. 2005...

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Panasonic KX-TDA30 User Manual

1 Operation

2 Manager Operation

3 Customising Your Phone & System

4 Appendix

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