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Panasonic KX-TDA30 Manual

Ip proprietary telephones hybrid ip-pbx
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Information about
IP Proprietary Telephones
Hybrid IP-PBX
KX-TDA30/KX-TDA100
Model No.
KX-TDA200/KX-TDA600
Thank you for purchasing a Panasonic Hybrid IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-TDA30: PSMPR Software File Version 5.0000 or later
KX-TDA100/KX-TDA200: PMPR Software File Version 5.0000 or later
KX-TDA600: PLMPR Software File Version 5.0000 or later
In this manual, the suffix of each model number is omitted (e.g., KX-TDA100NE).

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Summary of Contents for Panasonic KX-TDA30

  • Page 1 Thank you for purchasing a Panasonic Hybrid IP-PBX. Please read this manual carefully before using this product and save this manual for future use. KX-TDA30: PSMPR Software File Version 5.0000 or later KX-TDA100/KX-TDA200: PMPR Software File Version 5.0000 or later KX-TDA600: PLMPR Software File Version 5.0000 or later...

  • Page 2: Table Of Contents

    Bandwidth Assessment ....................14 2.1.2 Network Configuration ....................14 2.1.3 Network Devices ......................17 VoIP Requirements Checklist ..................19 3 Installation ....................21 Installing in the KX-TDA30 PBX ..................22 3.1.1 Names and Locations of IP-EXT4 Card .................22 3.1.2 Installation ........................23 Installing in the KX-TDA100/KX-TDA200/KX-TDA600 PBX ..........25 3.2.1 Names and Locations of IP-EXT16 Card ...............25...

  • Page 3: Introduction

    Section 1 Introduction Information about IP Proprietary Telephones...

  • Page 4: Safety Notices

    1.2.1 Using IP Proprietary Telephones on a Local Office LAN Panasonic KX-NT series IP proprietary telephones (IP-PTs) allow voice communication over the data network by converting the voice into data. The following diagram shows a simple Voice over Internet Protocol (VoIP) network using the IP-PTs at the local office.
  • Page 5 1.2.1 Using IP Proprietary Telephones on a Local Office LAN Example Entry Parameter Description IP-PT Extn. 101 IP-PT Extn. 102 Defines which digits of an IP address are used for the network address and the host address at each network location. The IP Subnet Mask Ad- addresses of the IP-PTs and IP-EXT card 255.255.255.0...

  • Page 6: Using Ip Proprietary Telephones On Local And Remote Office Lans

    1.2.2 Using IP Proprietary Telephones on Local and Remote Office LANs 1.2.2 Using IP Proprietary Telephones on Local and Remote Office LANs By connecting the local office LAN to other LANs at different locations, the IP-PTs on the remote office LANs can be used as extensions of the PBX at the local office.

  • Page 7: Network Parameters

    1.2.2 Using IP Proprietary Telephones on Local and Remote Office LANs Network Parameters To use IP-PTs at the remote office, you will need to have the IP addressing and QoS information described in "1.2.1 Using IP Proprietary Telephones on a Local Office LAN". Local Office Remote Office Parameter...

  • Page 8: Network Management

    1.3.1 DHCP (Dynamic Host Configuration Protocol) Server 1.3 Network Management 1.3.1 DHCP (Dynamic Host Configuration Protocol) Server For IP-PTs to communicate over a network, an IP address must be assigned to each IP-PT to identify its locations on the network. While these addresses can be assigned manually at each IP-PT, it is also possible to use a DHCP server.

  • Page 9: Vlan (Virtual Lan)

    1.3.2 VLAN (Virtual LAN) 1.3.2 VLAN (Virtual LAN) VLANs are logical segments within a corporate LAN. By assigning VLAN settings to IP-PTs, it is possible to separate the packets transmitted by an IP-PT according to the type of data, and specify which VLAN each data type will be sent over.
  • Page 10 1.3.2 VLAN (Virtual LAN) • Some PC LAN cards allow VLAN settings to be assigned. However, when using a PC connected to an IP-PT with 2 ports, the VLAN settings for PC communications must be assigned only to the secondary port of the IP-PT.

  • Page 11: Packet Control Features

    1.4.1 Jitter Buffer 1.4 Packet Control Features 1.4.1 Jitter Buffer When voice signals are packetised and transmitted, individual packets can take different paths through the network and arrive at the destination at varied timings. This is referred to as "jitter", and it can cause degradation in speech quality.
  • Page 12 1.4.1 Jitter Buffer Information about IP Proprietary Telephones...

  • Page 13: Guidance For Voip Installation

    Section 2 Guidance for VoIP Installation Information about IP Proprietary Telephones...

  • Page 14: Voip Requirements

    2.1.2 Network Configuration 2.1 VoIP Requirements 2.1.1 Bandwidth Assessment When using IP-PTs, you must ensure that the IP network in use has enough bandwidth to support VoIP communications. If the amount of bandwidth required for VoIP communications is larger than the network can accommodate, speech quality will be compromised.
  • Page 15 2.1.2 Network Configuration Is it possible to have static IP addressing? IP-PTs on the network must always communicate with each other through the IP-EXT card, not directly. Therefore, the card must be assigned a static IP address, which must be programmed to each IP-PT on the network.
  • Page 16 2.1.2 Network Configuration Does the router not use network address translation (NAT/NAPT)? If the router uses address translation techniques (e.g., NAT/NAPT) to convert between global and local IP addresses, VoIP communications between the IP-EXT card and IP-PT cannot be carried out effectively. Therefore, the routers used to access the IP network must not use NAT/NAPT.

  • Page 17: Network Devices

    (IP-EXT4) RTP (IP-PT) 8000 to 8063 (IP-EXT16) 8000 to 8015 (IP-EXT4) Maintenance (IP-EXT) Panasonic proprietary protocol. 9300 Used for communication parameter ne- Maintenance (IP-PT) 9301 gotiation with the PBX, download of country/area data, confirmation of con- nection with the PBX, and notification of error messages and statistical informa- tion to the PBX.
  • Page 18 2.1.3 Network Devices Protocol Description TCP/UDP Default Port No. MGCP (IP-EXT) Media Gateway Control Protocol. 2727 Used for call control command data and MGCP (IP-PT) 2427 LCD/LED data transmission. DHCP Dynamic Host Configuration Protocol. 67, 68 Used for receiving an IP address from a DHCP server.

  • Page 19: Voip Requirements Checklist

    2.2 VoIP Requirements Checklist 2.2 VoIP Requirements Checklist Use the following checklists to see if you can implement a VoIP network. The answers identified in underlined bold-face letters are the required answers for the corresponding questions. Bandwidth Assessment Question Answer Memo Ref.
  • Page 20 2.2 VoIP Requirements Checklist Question Answer Memo Ref. Are layer 2 or 3 switches used? Model of switch: Do not use repeater hubs as they can increase the network load. p. 18 Also note that the port of the switching hub that connects to the IP-EXT card should be set to op- erate under "Auto Negotiation"...

  • Page 21: Installation

    Section 3 Installation This section describes the physical installation process of each IP-EXT card covering the following topics: (1) installing the card in the PBX, and (2) connecting the card and IP-PTs to the LAN. Information about IP Proprietary Telephones...

  • Page 22: Installing In The Kx-Tda30 Pbx

    3.1.1 Names and Locations of IP-EXT4 Card 3.1 Installing in the KX-TDA30 PBX 3.1.1 Names and Locations of IP-EXT4 Card RJ45 (100BASE-TX) LEDs Indication Light (LED) When the IP-EXT4 card is operating under normal conditions, each LED should show the status identified in bold-face letters.

  • Page 23: Installation

    3.1.2 Installation 3.1.2 Installation Install the IP-EXT4 card in slot 05, 06, or 07 of the KX-TDA30 PBX. Before installing the card, cut and remove the dummy cover plate for the appropriate slot from the main unit. Dummy Cover Plate CAUTION For safety reasons, smooth the cut edges after removing the dummy cover plate.
  • Page 24 3.1.2 Installation Insert the new extension bolt (included with the card) into the hole on the card, and tighten it to secure the card. Extension Bolt Information about IP Proprietary Telephones...

  • Page 25: Installing In The Kx-Tda100/Kx-Tda200/Kx-Tda600 Pbx

    If the LINK indicator is OFF, the ONLINE indicator will also be OFF. Alarm indication • ALARM ON: Alarm • OFF: Normal Panasonic proprietary VoIP protocol process indication • VoIP BUSY Green OFF: VoIP process inactive • ON: VoIP process active...

  • Page 26: Installation

    3.2.2 Installation Indication Colour Description Link status indication • LINK Green ON: Normal connection • OFF: Connection error Data transmission indication • DATA Green ON: Data being transmitted • OFF: No data transmitted 3.2.2 Installation Install the IP-EXT16 card in a free slot of the KX-TDA100/KX-TDA200/KX-TDA600 PBX. Note The illustrations of the PBX shown in the installation procedure are based on the KX-TDA200.
  • Page 27 3.2.2 Installation Holding the card as shown below, push the release lever in the direction of the arrow so that the card engages securely with the connector on the back board. Back Board Release Lever Turn the 2 screws clockwise to fix the card in place. Screws Note Make sure the screws are tightened to earth the card securely.

  • Page 28: Connecting To The Lan

    3.3.1 Connecting the IP-EXT Card 3.3 Connecting to the LAN 3.3.1 Connecting the IP-EXT Card Refer to the following example to connect the IP-EXT card to the LAN. When the IP-EXT card is connected to the LAN for the first time, you must assign IP addressing information to the card.
  • Page 29 If you need to open the ferrite core, use a flathead screwdriver to unlatch the case. Connect the cable to the RJ45 connector of the card. Connect the other end of the cable to the switching hub. Connecting to a switching hub IP-EXT4 in the KX-TDA30 Router RJ45 Switching Hub...
  • Page 30 3.3.1 Connecting the IP-EXT Card IP-EXT16 in the KX-TDA100/KX-TDA200/KX-TDA600 RJ45 Router Switching Hub Switching Hub Ethernet Straight Cable IP-PT with 2 ports IP-PT with a primary port only Information about IP Proprietary Telephones...

  • Page 31: Connecting The Ip Proprietary Telephones

    3.3.2 Connecting the IP Proprietary Telephones 3.3.2 Connecting the IP Proprietary Telephones When an IP-PT is connected to the LAN and power is supplied for the first time, you will be prompted to set network parameters. The network parameters must be set for the IP-PT before it can be used. Refer to "4.2 Programming the IP Proprietary Telephone"...
  • Page 32 3.3.2 Connecting the IP Proprietary Telephones Connecting an AC Adaptor to an IP-PT IP-PTs comply with the IEEE 802.3af Power-over-Ethernet (PoE) standard. If PoE is available on your network, the IP-PT can receive the necessary power supply from the network through the network cable. In this case, no AC adaptor is needed for the IP-PT.

  • Page 33: Programming

    Section 4 Programming This section describes the process of programming the IP-EXT card and IP-PTs covering the following topics: (1) setting network parameters for the card and IP-PTs, and (2) registering the IP-PTs to the PBX. Information about IP Proprietary Telephones...

  • Page 34: Programming The Ip-Ext Card

    4.1.1 Assigning the IP Addressing Information 4.1 Programming the IP-EXT Card 4.1.1 Assigning the IP Addressing Information When an IP-EXT card is placed on the LAN for the first time, it is necessary to assign IP addressing information to the card. This is done by using the Maintenance Console. Note •...
  • Page 35 4.1.1 Assigning the IP Addressing Information In the IP Address box, type the IP address of the card In the Subnet Mask box, type the subnet mask address of the network Click Apply. If the IP address of the default gateway needs to be entered: Click Common Settings.

  • Page 36: Programming The Ip Proprietary Telephone

    4.2.1 Assigning the IP Addressing Information 4.2 Programming the IP Proprietary Telephone 4.2.1 Assigning the IP Addressing Information When Assigning IP Addresses to IP-PTs Using a DHCP Server When using a DHCP server to automate IP address assignment of IP-PTs, only the IP address of the IP-EXT card (PBX IP address) must be entered manually.
  • Page 37 4.2.1 Assigning the IP Addressing Information IP-PTs with a multiline display (e.g., KX-NT300 series [except KX-NT321]) To start programming SETUP Supply power to the IP-PT. Press "SETUP" when it is displayed. To set the IP address of the IP-PT Select "Network". ENTER Select "Enable"...
  • Page 38 4.2.1 Assigning the IP Addressing Information KX-NT265 To start programming PROG. Supply power to the IP-PT. Press PROGRAM while "Searching" is displayed. To set the IP address of the IP-PT HOLD Press VOLUME to Press SP-PHONE. Press VOLUME to Press HOLD to return select "Network".
  • Page 39 4.2.1 Assigning the IP Addressing Information KX-NT321 To start programming Supply power to the IP-PT. Press PROGRAM while "Searching" is displayed. To set the IP address of the IP-PT Select "Network". Press SP-PHONE. Select "DHCP (Enable)". Press HOLD to return to the Menu screen.
  • Page 40 4.2.1 Assigning the IP Addressing Information Note To confirm the connection to the secondary PBX after programming, (1) turn the IP-PT’s power off, and (2) hold the STORE button and 2 key while turning the power on. Information about IP Proprietary Telephones...
  • Page 41 4.2.1 Assigning the IP Addressing Information When Assigning IP Addresses to IP-PTs Without Using a DHCP Server If you are not using a DHCP server on the network, you will have to set an IP address and subnet mask address to the IP-PT, in addition to the PBX IP address.
  • Page 42 4.2.1 Assigning the IP Addressing Information Continued from previous page To enter the IP address of the Secondary PBX (optional for KX-NT300 with software version 2.00 or later only) PBX IP Address Select "Secondary PBX". ENTER ENTER To set VLAN parameters To the VLAN settings Return to the Menu screen.
  • Page 43 4.2.1 Assigning the IP Addressing Information KX-NT265 To start programming PROG. Supply power to the IP-PT. Press PROGRAM while "Searching" is displayed. To set the IP address of the IP-PT Press VOLUME to Press SP-PHONE. Press VOLUME to Press SP-PHONE select "Network".
  • Page 44 4.2.1 Assigning the IP Addressing Information KX-NT321 To start programming Supply power to the IP-PT. Press PROGRAM while "Searching" is displayed. To set the IP address of the IP-PT Select "Network". Press SP-PHONE. Select "DHCP (Disable)". Press SP-PHONE twice. IP Address* Press SP-PHONE.
  • Page 45 4.2.1 Assigning the IP Addressing Information Continued from previous page Press HOLD twice to return to the Menu screen. To set VLAN parameters To the VLAN settings To end programming The IP-PT will reboot and establish connection to the network. Press STORE.

  • Page 46: Setting The Vlan Parameters

    4.2.2 Setting the VLAN Parameters 4.2.2 Setting the VLAN Parameters To establish voice communications between IP-PTs, the primary ports of the IP-PTs and the connected PBX must belong to the same VLAN. Consult your network administrator and obtain the appropriate VLAN ID. If you are using an IP-PT with 2 ports, it is possible to place primary and secondary ports on different VLANs by assigning separate VLAN IDs to each port.
  • Page 47 4.2.2 Setting the VLAN Parameters KX-NT265 After assigning the IP addresses Press VOLUME to Press SP-PHONE. Press VOLUME to Press SP-PHONE. select "VLAN". select "VLAN (Enable)". VLAN ID VLAN Priority 1–4094 Press SP-PHONE. 0–7 Press SP-PHONE. To end programming The IP-PT will reboot HOLD and establish connection to the network.
  • Page 48 4.2.2 Setting the VLAN Parameters KX-NT321 After assigning the IP addresses Select "QoS". Press SP-PHONE. Select "VLAN". Press SP-PHONE. Press SP-PHONE. Select "VLAN (Enable)". To set the VLAN ID for the primary port VLAN ID 1–4094 Select "VLAN (Primary)". Press SP-PHONE. Select "VLAN ID".

  • Page 49: Setting The Diffserv Parameters

    4.3 Setting the Diffserv Parameters 4.3 Setting the Diffserv Parameters Differentiated Services (DiffServ, or DS) is an IP-based QoS technique used to control QoS of VoIP communications by setting the DS field in the header of IP packets. Consult your network administrator for the appropriate setting values for the DS field.
  • Page 50 4.3 Setting the Diffserv Parameters KX-NT321 To start programming Press PROGRAM while Select "QoS". Select "Diffserv". Press SP-PHONE. Press SP-PHONE. "Searching" is displayed. To set the DS field value for the primary port Select "Primary Port". Press SP-PHONE. Select "DS (Enable)". Press SP-PHONE.
  • Page 51 4.3 Setting the Diffserv Parameters KX-NT265 (software version 2.00 or later only) To start programming PROG. Press PROGRAM while Press VOLUME to Press SP-PHONE. Press VOLUME to Press SP-PHONE. "Searching" is displayed. select "QoS". select "Diffserv". To set the DS field value Diffserv 0.0–7.7 Press VOLUME to...

  • Page 52: Configuration Of Ip Ports

    4.4 Configuration of IP Ports 4.4 Configuration of IP Ports A KX-NT300 series IP-PT user or KX-NT265 IP-PT (software version 2.00 or later) user can configure the port number of PTAP, DHCP, and FTP ports. Consult your network administrator to check whether the configuration of the IP ports is required.
  • Page 53 4.4 Configuration of IP Ports Continued from previous page To configure the port number of FTP Ports Port No. Select "FTP Server Ctrl Port". ENTER 21, 1024 – 65535 ENTER Port No. Select "FTP Client Ctrl Port". ENTER 1024 – 65535 ENTER Port No.
  • Page 54 4.4 Configuration of IP Ports KX-NT321 To start programming Password Press PROGRAM while Select "IP Port". Press SP-PHONE. 7678 Press SP-PHONE. "Searching" is displayed. To configure the port number of PTAP Ports Select "PTAP Server". Press SP-PHONE. Select "Primary PBX". Press SP-PHONE.
  • Page 55 4.4 Configuration of IP Ports Continued from previous page To configure the port number of FTP Ports Port No. 21, 1024 – 65535 Press SP-PHONE. Select "FTP Server Ctrl". Press SP-PHONE. Port No. 1024 – 65535 Select "FTP Client Ctrl". Press SP-PHONE.
  • Page 56 4.4 Configuration of IP Ports KX-NT265 (software version 2.00 or later only) To start programming PROG. Password Press PROGRAM while Press VOLUME to Press SP-PHONE. 7678 Press SP-PHONE. "Searching" is displayed. select "IP Port". To configure the port number of PTAP Ports Port No.
  • Page 57 4.4 Configuration of IP Ports Note If you wish to change the port number back to default, enter 0 as the port number for the desired port. Information about IP Proprietary Telephones...

  • Page 58: Registering Ip Proprietary Telephones

    4.5.1 Registering the IP-PTs 4.5 Registering IP Proprietary Telephones 4.5.1 Registering the IP-PTs After the programming of both the IP-EXT card and IP-PT is finished, the IP-PT must be registered to the PBX. This is done by using the Maintenance Console. Registration Under Configuration, click Slot.

  • Page 59: Registering Ip-Pts

    4.5.2 De-registering IP-PTs 4.5.2 De-registering IP-PTs De-registration Under Configuration, click Slot. Move the mouse pointer over the IP-EXT card. A menu will be shown under the mouse pointer. Click Port Property. Click De-registration. A dialogue box will appear. Registered extension numbers are displayed on the left.
  • Page 60 4.5.2 De-registering IP-PTs Once the IP-PT is successfully de-registered, the status of the IP-PT will update to show "None". Information about IP Proprietary Telephones...

  • Page 61: A Troubleshooting

    Appendix A Troubleshooting Information about IP Proprietary Telephones...

  • Page 62: Troubleshooting

    A.1.1 Operation A.1 Troubleshooting A.1.1 Operation Problem Probable Cause Solution Cannot set the IP address, sub- An unusable value is being set. • Set an IP address within the valid range. net mask address, and PBX IP IP address of the IP-PT/PBX: "1.0.0.0" address to the IP-PT.

  • Page 63: Error Messages

    A.1.2 Error Messages A.1.2 Error Messages When a major system error occurs, an error message is displayed on the IP-PT. For IP-PTs with a single line display (e.g., KX-NT265), only an error code (i.e., ERR XXXX-XXXX) will be displayed. Error Message & IP-PT Activity Probable Cause Solution ERR 1001-0000...
  • Page 64 Resets the Bluetooth wireless headset. ®*1 The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Panasonic Corporation is ® under licence. Information about IP Proprietary Telephones...
  • Page 65 Notes Information about IP Proprietary Telephones...
  • Page 66 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. Panasonic Communications Co., Ltd. 2005...

This manual is also suitable for:

Kx-tda200Kx-tda600Kx-tda100

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