Transferring Features; Call Transfer - Panasonic KX-TDA30 Features Manual

1.11 Transferring Features

1.11.1 Call Transfer

Description
An extension user can transfer a call to another extension or an outside party. The following features are
available:
Feature
With Announcement
Without Announcement
Call Transfer with Announcement is also known as Call Transfer—Screened.
Call Transfer without Announcement is also known as Call Transfer—Unscreened.
Conditions
• If Music on Hold is enabled, music can be sent to the held party while the call is transferred. (→ 1.12.4
Music on Hold) It is programmable whether a ringback tone or music is sent (→ Music for Transfer
[712]).
• If the transfer destination extension has set FWD to an outside party, the call will be transferred to the
outside party. (→ 1.3.1.2 Call Forwarding (FWD))
• COS programming determines the extensions that are able to transfer a call to an outside party (→ Call
Transfer to Trunk [503]). COS can also prohibit transferring to an extension of another PBX via the TIE
line service using the PBX Code method (Access with PBX Code) (→ 1.29.1 TIE Line Service).
• Transfer Recall for Call Transfer without Announcement
If the transfer destination does not answer within the preprogrammed Transfer Recall time (→ Transfer
Recall Time [201]), the call will be redirected to the Transfer Recall destination assigned to the
extension which transferred the call. If the destination is not assigned, the call will return to the
extension.
[Available destination]
Wired Extension (PT/SLT/ISDN Extension/T1-OPX)
PS
Incoming Call Distribution Group
PS Ring Group
VM Group (DTMF/DPT)
External Pager (TAFAS)
DISA
Analogue/ISDN Remote Maintenance
Transfer is completed after announcing the destination party.
Transfer is completed without an announcement.
After dialling the destination, while hearing a ringback tone, the
originator can replace the handset.
Destination
1.11 Transferring Features
Transferring method
Availability
Feature Guide 135