Troubleshooting; Check The Connections - Sharp MX-B201D Operation Manual

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TROUBLESHOOTING

TROUBLESHOOTING
If a problem or question arises, try to solve the situation using the following information before contacting your
authorised SHARP dealer.
Image transmission problems are explained here. For image scanning problems, see the operation guide for the machine.

CHECK THE CONNECTIONS

■ Is the LAN cable disconnected?
Make sure that the LAN cable is firmly inserted in the connectors on the network expansion kit and your computer.
For information on connecting the LAN cable, see software setup guide for network printer.
■ Is the machine configured for use on the same network as the computer?
The machine cannot be used if it is not connected to the same network as the computer, or if it is not configured for
use on the network.
For more information, consult your network administrator.
Points to check in Windows
■ Are you using a port that was created with Standard TCP/IP Port?
If you are using a port created using Standard TCP/IP Port in Windows environment, printing may not take place
correctly if "SNMP Status Enabled" is selected in the port settings of the printer driver. Open the printer driver
properties and click the "Configure Port" button on the "Ports" tab. In the window that appears, make sure the
"SNMP Status Enabled" checkbox is not selected .
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