Hfai, Using Voice Terminals Without An Hfu 2 - 5 - AT&T SYSTEM 25 Manual

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HFAI, Using Voice Terminals Without an HFU
When the Hands-Free Answer on Intercom (HFAI) feature used on the voice terminals listed
below (without an attached HFU), callers can "voice announce" their calls. (It is not necessary
to lift the handset to hear the caller; however, the handset must be lifted to speak to the
caller. ) To use this feature, the voice terminal must have an AUTO ANS button assigned
to it.
HFAI maybe used on the following terminals if they do not have an attached HFU:
5-Button Voice Terminal
10-Button Voice Terminal
34-Button Voice Terminal
The types of calls listed in the table below are eligible for HFAI service.
Calls Eligible for HFAI Service
TABLE 2-4
Inside:
Station to station
Transferred
Outside (trunk):
Direct to station
Extended by attendant
Transferred by attendant*
Transferred by non-attendant
* Not recommended since unanswered transferred calls are not returned to the attendant for
further handling.
The HFAI feature should be turned off when the
NOTES:
Calls that arrive on a BRIDGED ACCESS button will ring
administered ring option and will not auto-answer.
Call Type
HFAI, Using Voice Terminals Without an HFU
Eligible for HFAI?
Yes
Yes
No
No
Yes
Yes
phone is unattended.
according to the
2-51

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