System Software Installation Error Messages - Canon ColorPASS-GX400 Installation And Service Manual

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S
YSTEM AND USER SOFTWARE
9 When the "Insert Adobe/ Acrobat/ Enfocus Pitstop" message displays, insert the Acrobat/
PitStop DVD and follow the on-screen prompts.
Time required: approximately 20 minutes.
The disc ejects once files are copied.
10 Wait while files are installed on the ColorPASS.
Time required: approximately 40 minutes.
11 When prompted during the Acrobat installation, confirm that no other software is running
and a location for the files to be installed.
12 At the Admin login, enter the password, and then press Enter. Wait for Command WorkStation
to start and for FieryBar to indicate that the ColorPASS is Idle.
Fiery.1
. is the default password and is case-sensitive.
13 Install any required software patches:
For more information, see
14 If you were installing, but not upgrading, system software, restore the system configuration
(if possible):
For more information, see
15 Before you leave the customer site, remind the network administrator to do the following:
• Import archived jobs.
Please note that some archived jobs may not print.
• Register Adobe Acrobat the first time you use it.
• Reinstall the following:
– Fonts
– User documentation
– Custom simulations
This upgrade may not be compatible with old user software.

System software installation error messages

If an error message displays when you install or upgrade system software, do the following:
• If prompted, save the log.
• If you are not prompted to save the log, record the error message.
If you cannot correct the error, contact your authorized service/support center. A log or error
message may help to solve the problem. Provide as much specific information as possible.
"Installing software patches" on page
"Restoring the system configuration" on page
109
110.
107.

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