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S
ERVICE
Restoring and verifying functionality after service
Before you leave the customer site, make sure that you complete the following steps. If you
cannot complete a step, determine the reason and correct the problem before continuing.
For more information, see
T
O REASSEMBLE THE
1 Reseat all boards, cables, connectors, and other parts loosened or removed during service.
When routing cables inside the ColorPASS, make sure that:
• Covers are securely installed after routing cables
• Cable routing does not interfere with the operation of internal components nor interfere
with removing or replacing components
• Cables are not tangled nor looped around internal circuit boards or components
(such as capacitors and resistors)
• Cables do not lie on or against any internal heating element
• Cables do not interfere with opening or closing ColorPASS panels
• Cable slack is secured with a tie-wrap
2 Restore the ColorPASS to the upright position.
3 Replace any panels that you removed earlier, as described on
4 If you replaced the motherboard, make sure that the new motherboard solves the problem
that you are troubleshooting, and then transfer options to the new motherboard (see
page
71).
5 If the ColorPASS is to be mounted on the optional furniture with the optional monitor, see
the reassembly instructions on
6 Connect the power cable to the ColorPASS (see
7 If you cleared the CMOS during service, reset the ColorPASS time and date in Setup.
8 Connect the ColorPASS to the copier (see
9 Print the Test Page and Configuration page.
• If the ColorPASS does not start up, refer to the startup problems listed on
• If pages do not print, verify that the interface cables are properly connected (see printing
problems on
• If image quality is poor, test the copier (see the service documentation that accompanies
the copier).
10 Connect to the network (see
11 Ask the network administrator to download a test job over the network.
If the job does not print, or has poor image quality, see printing problems and the
Troubleshooting sections of the user documentation.
P
ROCEDURES
Troubleshooting
C
PASS
OLOR
AND VERIFY FUNCTIONALITY
page
page
129).
page
28).
on
page
111.
page
134.
page
28).
page
28).
103
51.
page
122.
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