Power/Cloud Led Remains Off - NETGEAR WAX610 User Manual

Insight Managed WiFi 6 AX1800 Dual Band Access Point WAX610 User Manual
• The 2.4G WLAN LED and 5G WLAN LED light solid green.
If clients are connected to a radio, the associated WLAN LED lights solid blue. If
a radio processes traffic, the associated WLAN LED blinks blue.
You can use the LEDs for troubleshooting. For more information, see the following
sections:

• Power/Cloud LED remains off

• Power/Cloud LED remains solid amber
• Power/Cloud LED is blinking amber slowly, continuously
• The access point functions as a PoE PD and the Power/Cloud LED remains solid
amber
• Power/Cloud LED does not light blue in the NETGEAR Insight management mode
• Power/Cloud LED does not stop blinking amber, green, and blue
• 2.4G or 5G WLAN LED is off
Power/Cloud LED remains off
If you use a PoE+ connection and the Power/Cloud LED and other LEDs are off when
the Ethernet cable is connected to a PoE+ switch, do the following:
• Make sure that the LEDs are not disabled (see Manage the LEDs on page 165).
• Make sure that the Ethernet cable between the access point and the PoE+ switch is
correctly connected at both ends.
• Make sure that the other end of the Ethernet cable is plugged into a PoE+ port on
a PoE+ switch that is receiving power.
• Make sure that the PoE power budget of the PoE+ switch is not oversubscribed so
that the PoE+ switch is capable of delivering PoE+ power to the access point.
If you use an optional power adapter and the Power/Cloud LED and other LEDs remain
off when the access point is turned on, do the following:
• Make sure that the LEDs are not disabled (see Manage the LEDs on page 165).
• Make sure that the power adapter is correctly connected to the access point, and
that the power adapter is correctly connected to a functioning power outlet. If it is
plugged into a power strip, make sure that the power strip is turned on. If it is plugged
directly into the wall, verify that the outlet is not switched off.
• Make sure that you are using the NETGEAR power adapter for this product. That is,
do not use the NETGEAR power adapter for another NETGEAR product or a
third-party power adapter.
Diagnostics and
Troubleshooting
212 User Manual