Troubleshooting; Error Messages; Error Messages When Using The Device As A Monitor - Ricoh IWB-D1 Field Service Manual

5. Troubleshooting

Error messages

Error messages when using the device as a monitor

Message
"Cannot display properly because 2
devices have been connected at the
same time or their resolution has been
changed at the same time."
"Deactivate all the connections and
reconnect 1 device at a time".
"An error has occurred on the captured
device."
"Reconnect the cable."
"The current setting's resolution is
unsupported."
"Change the setting to a supported
resolution."
"Cannot display properly because 2
devices were already connected on
startup."
"Deactivate all the connections and
reconnect 1 device at a time."
"Cannot use the image display function
because the image is not copied to the
clipboard."
Cannot use the image display function
because the image is not copied to the
clipboard.
Cause
This is displayed when
two devices are
connected simultaneously
or the resolution of two
devices is changed
simultaneously.
This is displayed when an
error occurs in register
setting of a capture card.
A device with a screen
size that does not
correspond to this product
is connected.
This is displayed when
two devices are already
connected at start-up.
Information other than on
a PC screen may have
been copied to the
clipboard.
When copying the PC
screen to the clipboard,
another copy operation
may have been
performed.
Solution
After releasing all the
connections, connect the
devices one by one again.
After releasing the connection,
connect the cable again.
Set to an appropriate
resolution.
After releasing all the
connection, connect the
cables one by one again.
Load the PC screen again.
Load the PC screen again.
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