Checking Service Information - Siemens Gigaset S685 IP Manual

Service (Customer Care)

Checking service information

You may need the service information of your phone (base station and hand-
set) for Customer Services.
Base station service information
Precondition: You are conducting an external call. The connection has been
established for at least 8 seconds.
¢
§Options§
The following information/functions can be selected with q:
1:
2:
3:
4:
5:
6:
Unlock system
Update profile
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Service Info
Confirm selection with
Serial number of the base station (RFPI)
Serial number of your handset (IPUI)
Informs the service employees of the base station settings (in hex
diagram), e.g. the number of registered handsets, repeater mode.
The last 4 digits indicate the number of operating hours (hexadec-
imal).
Variant (digits 1 to 2),
Version of the base station firmware (digits 3 to 5).
Gigaset.net number of your phone. With this number a service
employee can call you over the Internet without you needing to be
registered with a VoIP provider. This means that the employee can
test online connections and VoIP telephony irrespective of the VoIP
provider.
Base station device number. Contains further information for the
service employees.
Confirm selection with
A provider-specific device lock can, if necessary, be removed using
the corresponding code.
Confirm selection with
The current VoIP provider profile (general provider data of all con-
figured VoIP connections) is automatically loaded onto your tele-
phone. The general settings for all the VoIP connections are
updated; profiles for these are available on the Gigaset server.
.
§OK§
.
§OK§
.
§OK§