Siemens Gigaset S685 IP Manual page 221

You cannot make calls via VoIP.
(xxx = VoIP status code).
You are trying to make a call via a VoIP connection that is not properly configured.
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Start the Web configurator and check the settings. Possible status codes and their
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meanings, Page
The phone does not dial an entered number. The display shows
The number may be blocked (dialling plan).
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Open the
Dialling Plans
the block if necessary.
You cannot establish a connection to the phone with your PC's Web browser.
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When establishing a connection, check the phone's local IP address that has been
entered. You can check the IP address on your handset.
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Check the LAN connections for the PC and phone.
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Check that your phone can be reached. Send a ping command, e.g. from your PC, to
the phone (ping s <local IP address of the phone>).
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You have tried to reach the phone via a secure http (https://...). Try again with http:/
/....
You cannot be reached for calls from the Internet.
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There is no entry for your phone in your router's routing table. Check the settings for
the NAT refresh time
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Your phone is not registered with the VoIP provider.
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You have entered the wrong user ID or an incorrect domain (
No firmware update or VoIP profile download is carried out.
1. If Currently not possible
update is already being carried out.
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Repeat the process at a later time.
2. If File corrupted is displayed, the firmware or profile file may be invalid.
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Please only use firmware and downloads that are made available on the precon-
figured Gigaset configuration server (
www.gigaset.com/customercare.
3. If Server not accessible
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The server is currently not accessible. Repeat the process at a later time.
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You have changed the preconfigured server address (
address. If necessary, reset the base station.
4. If
Transmission error XXX
of the file. An HTTP error code is displayed for XXX.
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Repeat the process. If the error occurs again, consult the Service department.
5. If is displayed, your phone may not be connected to the Internet.
Check IP settings.
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Check the cable connections between the phone and router and between the
router and the Internet.
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Check whether the phone is connected to the LAN, i.e. it can be reached at its IP
address.
IP configuration error: xxx
221.
Web page of the Web configurator and delete or deactivate
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( Page 184).
is displayed, the VoIP connections may be busy or a download/
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is displayed, the download server may not be accessible.
is displayed, an error has occurred during the transmission
Service (Customer Care)
appears in the display
Not
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Page
Page 212) or at
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Page 212). Correct the
possible.
182).
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