Downgrading System Software - Polycom Pano Administrator's Manual

To successfully update everything, you must have this exact folder structure:
▪
eecube
◦
Config
◦
image.zip
◦
version
▪
g7500
◦
Config
◦
poly-video-<version>.zip
◦
release.json
◦
version
▪
ipmic
◦
Config
◦
image.zip
◦
version
▪
micadapter
◦
Config
◦
image.zip
◦
version
▪
touchctrl
◦
Config
◦
image.zip
◦
version
◦
release.json
▪
softwareupdate.cfg
3. Connect the USB flash drive to the USB 2.0 port on the back of the system (for example, the top
USB port).Connect the USB flash drive to a USB port on the back of the system.
If the system detects the USB flash drive, a prompt displays on the monitor to confirm that you
want to update the software.
4. Follow the onscreen instructions to complete the update.

Downgrading System Software

You can downgrade the software on your Pano system to an earlier version using any of the supported
software update methods.
Note: Before you downgrade, Polycom recommends doing the following:
▪ Check the version you are running. You can find it on the system web interface Dashboard
or General Settings > Software Update page.
▪ Make sure automatic updates are disabled on the General Settings > Software Update
page.
Polycom, Inc.
System Maintenance
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