Problems Related To Transmission; General Problems Common To All Modes; Transmission Does Not Take Place; A Destination Cannot Be Specified - Sharp MX-M1100 User Manual

PROBLEMS RELATED TO TRANSMISSION

General problems common to all modes

Problem
Transmission does
not take place.
A destination cannot
be specified.
Mode cannot be
selected.
A destination is
pre-selected.
Transmission does
not begin at the
specified time.
Point to check
Did you select the correct destination?
Is the correct information (e-mail
address or FTP server information)
stored for that destination?
Did you place a long size original on the
document glass when it is scanned?
Did you place an original that is folded?
Does a message appear notifying you
that the original size was not detected?
Have functions been disabled by the
administrator?
Is "Default Address Setting" enabled in
the system settings (administrator)?
Is the machine's clock set to the correct
time?
Is a transmission in progress?
Make sure that the correct destination information is
stored for the destination and that the destination is
correctly selected. If delivery by e-mail (Scan to E-mail)
is unsuccessful, an error message such as "Undelivered
Message" may be sent to the designated administrator's
e-mail address. This information may help you
determine the cause of the problem.
A long size original cannot be scanned from the
document glass. Place originals in the document feeder
tray of the automatic document feeder.
If a folded original is placed in the automatic document
feeder, an error will occur and scanning will be canceled
when the actual original size is detected during
scanning.
Following the instructions in the display, unfold the
original, place it in the automatic document feeder
again, and rescan.
Place the original again. If the original size is still not
detected correctly, specify the original size manually.
Some functions may have been disabled in the system
settings (administrator). Check with your administrator.
When user authentication is enabled, the functions that
you can use and page counts may be restricted in your
user settings. Check with your administrator.
If you wish to send to a destination other than the
default destination, touch the [Cancel] key.
If you are the administrator and wish to change or
disable the default destination, change the settings as
appropriate in "Default Address Setting".
➞ System Settings (Administrator) > "Image Send
Settings" > "Scan Settings" > "Default Address
Setting"
Set the clock to the correct time.
➞ System Settings > "Default Settings" > "Clock Adjust"
> "Clock Adjust"
If another transmission is in progress when the specified
time arrives, the timer operation will begin after that
transmission is finished.
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Solution