Troubleshooting; Common Problems - Jackson TempStar Series Installation, Operation And Service Manual

TROUBLESHOOTING

WARNING: Inspection, testing, and repair of electrical equipment should only be performed by a
qualified service technician. Many of the tests require that the unit have power to it and live electrical
!
components be exposed. USE EXTREME CAUTION WHEN TESTING THE MACHINE.
WARNING
PROBLEM
Dishmachine will not fill
after the door is close.
Power "ON" light is
illuminated.
Dishmachine will not fill
after the door is closed.
Power "ON" light is
NOT illuminated.
Dishmachine will not
run after the door is
closed. Power "ON"
light is illuminated and
the unit is filling.
Dishmachine runs
continuously in the wash
cycle.
Wash or rinse heater
does not work
Dishmachine fills slowly
and/or the rinse is
weak.
Rinse water not
reaching required
temperature.
07610-003-61-42-U
POSSIBLE CAUSE
1. Faulty rinse solenoid valve.
2. Faulty door switch.
3. Fouled/faulty high-level probe.
1. Service breaker tripped.
2. Machine not connected to
power source.
3. Faulty power source.
1. Timer is faulty.
2. Wash motor faulty/damaged.
3. Wash motor contactor faulty.
1. Machine is in Delime mode.
2. Timer motor is faulty.
3. Cam timer jammed by
obstruction.
1. Faulty heater element.
2. Faulty heater contactor.
3. Misadjusted/faulty
thermostat(s).
1. Clogged or obstructed rinse
arms.
2. Low incoming water pressure.
3. Y-strainer is clogged
1. Faulty rinse heater.
2. Mis-adjusted/faulty
thermostat(s).
3. Rinse thermometer is
defective.

COMMON PROBLEMS

REMEDY
1. Repair or replace valve as required.
2. Verify the wiring of the switch; if correct, replace the
switch.
3. Clean probe if fouled. If clean, and still not working,
replace.
1. Reset. If the breaker trips again, contact an electrician to
verify the amp draw of the machine.
2. Verify that the machine has been properly connected to
the power source.
3. Verify the wiring of the switch; if correct, replace switch.
1. Check to see that the timer is receiving power. If so,
replace the timer assembly.
2. Verify that the wash motor is getting power. If so,
replace the motor.
3. Check for continuity; if contacts are open, replace the
contactor.
1. Flip mode switch to AUTO.
2. Verify that the timer is rotating. If not, check to see that
the motor is receiving power. If so, replace the motor
and/or timer assembly.
3. Remove obstruction.
1. Check element for continuity; if open, replace the heater.
2. Replace the contactor.
3. Verify operation and setting of thermostats, replace if
necessary.
1. Remove and clean the rinse arms.
2. Adjust the water pressure regulator to ensure that there
is 10 ± 2 PSI flow.
3. Clean out the Y-strainer.
1. Check element for continuity; if open, replace heater.
2. Verify operation and setting of thermostats, replace if
necessary.
3. Replace thermometer.
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