Service Report - Lowrance HDS Live Operator's Manual

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Update the software from a storage device
You can download the software update from www.lowrance.com.
Transfer the update file(s) to a compatible storage device, and then
insert the storage device in the unit.
Ú Note:
Do not add software update files to a chart card.
To update this unit only:
• restart the unit to make the unit boot from the storage device
To update this unit or a device on the NMEA 2000 network:
• Select the update file in the storage device dialog
Ú Note:
Do not turn off the unit or remote device until the update
is completed, or until you are prompted to restart the unit.

Service report

The system has a built-in service assistant that creates a report of
the devices connected to the network(s). This includes information
as the software version, serial number, and information from the
settings file. The service report is used to assist in technical support
enquiries.
You can add screenshots and log files that will be attached to the
report.
Ú Note:
There is a 20MB limit for the report attachments.
You can save the report to a storage device and email it to support,
or upload it directly if you have an internet connection. If you call
Maintenance| HDS Live Operator Manual