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User Guide and Instruction Manual
Troubleshooting
Problem
No Power
No Live Video
The Recorder has stopped
recording
While upgrading the system,
the Recorder keeps rebooting
and the upgrade fails.
Please contact technical support at: 1-888-AVT-USA1 (425-483-7100) or by email: tech@apollovideo.com for additional
information and troubleshooting assistance.
System Log Notices
Boot Up
Shutdown
Restart
Upgrade
Upgrade Fail
Power Failure
Time Change
Time Zone Change
Time Sync
Time Sync Fail
Disk Bad
Login
Logout
Setup Begin
Setup End
Remote Setup Change
Remote Setup Fail
Setup Imported
Setup Import Failure
Setup Exported
Setup Export Failure
Setup Export Cancel
38
Check power cable connections.
Confirm that there is power at the connection terminals.
Check camera video cable and connections.
Confirm that the camera has power.
Check camera lens settings.
If hard disk drive is full, delete video or set the Recorder to the Overwrite Mode.
If there is a hard disk error, swap the hard disk.
If the current system version is higher than the upgrade package file version, reset
the Recorder first using the Factory Reset. When using the Factory Reset, saved
settings are lost.
Schedule On
Schedule Off
No Storage Found
Storage Wrong Format
Storage Formatted
Clear All Data
Clear Disk
Format Disk
Disk Full
Disk Config Change
Disk 'No.' : 'serial number'
Disk 'No.' : Removed
Auto Deletion
Search Begin
Search End
Clip-Copy Begin
Clip-Copy End
Clip-Copy Cancel
Clip-Copy Fail
Clip-Copy User:
Clip-Copy From:
Clip-Copy To:
Possible Solution
Clip-Copy Duration of Video:
Clip-Copy Camera:
Callback Fail
Factory Reset
Heater On: Local
Heater On: Boot Up
Shutdown: Low Voltage
Shutdown: High Voltage
Shutdown: Low Temperature
Shutdown: ACC
Recover from Power Failure: Low
Recover from Power Failure: High
Camera Upgrade Begin
Camera Upgrade End
Camera Upgrade Failure
Camera Upgrade User:
Camera Upgrade Camera:
ACC: On
ACC: Off
Key: On
Key: Off
Voltage
Voltage
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