Table of Contents
Advertisement
26.7 USB Device Problems
I cannot access or see a USB device that is connected to the EMG6765-Q10A.
Disconnect the problematic USB device, then reconnect it to the EMG6765-Q10A.
1
Ensure that the USB device has power.
2
Check your cable connections.
3
Restart the EMG6765-Q10A by disconnecting the power and then reconnecting it.
4
If the USB device requires a special driver, install the driver from the installation disc that came with the
5
device. After driver installation, reconnect the USB device to the EMG6765-Q10A and try to connect to it
again with your computer.
If the problem persists, contact your vendor.
6
What kind of USB devices do the EMG6765-Q10A support?
It is strongly recommended to use version 2.0 or lower USB storage devices (such as memory sticks, USB
1
hard drives) and/or USB devices. Other USB products are not guaranteed to function properly with the
EMG6765-Q10A.
26.8 MoCA Network
The EMG6765-Q10A cannot set up a MoCA network with other MoCA devices.
Make sure all the MoCA devices are turned on and connected using the same coaxial wiring.
1
Make sure all the MoCA devices are operating at the same channel frequency.
2
If you enable MoCA network security on the EMG6765-Q10A, make sure other MoCA devices also use
3
the same password.
Chapter 26 Troubleshooting
EMG6765-Q10A User's Guide
190
Advertisement
Table of Contents
