ZyXEL Communications EX3510-B0 User Manual

Table of Contents

Quick Links

Download this manual

User's Guide

EX3510-B0

AX5700 WiFi6 Gigabit Ethernet Gateway

Default Login Details

LAN IP Address

Password

http://192.168.1.1

admin

See the device label

Version 5.17 Ed 1, 06/2020

Table of Contents

Troubleshooting

Summary of Contents for ZyXEL Communications EX3510-B0

Page 1 User’s Guide EX3510-B0 AX5700 WiFi6 Gigabit Ethernet Gateway Default Login Details Version 5.17 Ed 1, 06/2020 LAN IP Address http://192.168.1.1 Login admin Password See the device label Copyright © 2020 Zyxel Communications Corporation...
Page 2 Related Documentation • Quick Start Guide The Quick Start Guide shows how to connect the Zyxel Device. • More Information Go to support.zyxel.com to find other information on the Zyxel Device EX3510-B0 User’s Guide...
Page 3: Document Conventions
Syntax Conventions • The EX3510-B0 in this user’s guide may be referred to as the “Zyxel Device” in this guide. • Product labels, screen names, field labels and field choices are all in bold font.
Page 4: Table Of Contents
WLAN Station Status ........................... 238 System ..............................240 User Account ............................241 Remote Management ........................244 SNMP ..............................248 Time Settings ............................251 E-mail Notification ..........................255 Log Setting ............................258 Firmware Upgrade ..........................262 Backup/Restore ..........................265 EX3510-B0 User’s Guide...
Page 5 Contents Overview Diagnostic ............................269 Troubleshooting and Appendices ....................274 Troubleshooting ..........................275 EX3510-B0 User’s Guide...
Page 6: Table Of Contents
2.2 Web Configurator Layout ......................27 2.2.1 Navigation Panel ........................27 Chapter 3 Quick Start Wizard..........................33 3.1 Overview ............................33 3.2 Wizard Setup ........................... 33 3.2.1 Time Zone ..........................33 3.2.2 Internet ........................... 34 3.2.3 WiFi ............................36 Chapter 4 Tutorials ...............................38 EX3510-B0 User’s Guide...
Page 7 6.1.1 What You Can Do in this Chapter ..................73 6.1.2 What You Need to Know ..................... 73 6.1.3 Before You Begin ........................76 6.2 Broadband Settings ........................76 6.2.1 Add/Edit Internet Connection ..................... 77 6.3 Technical Reference ........................84 Chapter 7 Wireless ...............................87 EX3510-B0 User’s Guide...
Page 8 8.6 STB Vendor ID ..........................132 8.7 Wake on LAN ..........................132 8.8 TFTP Server Name ......................... 133 8.9 Technical Reference ........................134 8.9.1 LANs, WANs and the Zyxel Device ..................134 8.9.2 DHCP Setup ......................... 134 EX3510-B0 User’s Guide...
Page 9 11.2 Port Forwarding ........................... 167 11.2.1 Add/Edit Port Forwarding ....................169 11.3 Port Triggering ..........................171 11.3.1 Add/Edit Port Triggering Rule ................... 173 11.4 DMZ Settings ..........................174 11.5 ALG Settings ..........................175 11.6 Address Mapping ........................176 EX3510-B0 User’s Guide...
Page 10 15.2.1 Interface Group Configuration ..................194 15.2.2 Interface Grouping Criteria ..................... 196 Chapter 16 Firewall ..............................198 16.1 Firewall Overview ........................198 16.1.1 What You Can Do in this Chapter ................... 198 16.1.2 What You Need to Know ....................199 EX3510-B0 User’s Guide...
Page 11 20.4.2 Import Trusted CA Certificate ..................224 Chapter 21 Log..............................225 21.1 Log Overview ..........................225 21.1.1 What You Can Do in this Chapter ................... 225 21.1.2 What You Need To Know ....................225 21.2 System Log ..........................226 21.3 Security Log ..........................227 EX3510-B0 User’s Guide...
Page 12 27.2 System Settings ..........................240 Chapter 28 User Account............................241 28.1 User Account Overview ......................241 28.2 User Account Settings ........................ 241 28.2.1 User Account Add/Edit ....................242 Chapter 29 Remote Management ........................244 29.1 Remote Management Overview ..................... 244 EX3510-B0 User’s Guide...
Page 13 35.1.1 What You Can Do in this Chapter ................... 265 35.2 Backup/Restore Settings ......................265 35.3 Reboot ............................268 Chapter 36 Diagnostic............................269 36.1 Diagnostic Overview ........................269 36.1.1 What You Can Do in this Chapter ................... 269 EX3510-B0 User’s Guide...
Page 14 37.4 Wireless Internet Access ......................279 37.5 UPnP ............................. 279 37.6 IP Address Setup ......................... 280 Appendix A Customer Support ..................... 283 Appendix B IPv6..........................289 Appendix C Services........................297 Appendix D Legal Information ...................... 301 Index ..............................309 EX3510-B0 User’s Guide...
Page 15: User's Guide
User’s Guide...
Page 16: Introducing The Zyxel Device
Your Zyxel Device has a Gigabit Ethernet port for super-fast Internet access. It provides Internet access by connecting the WAN port to your ISP. Computers can connect to the Zyxel Device’s LAN ports (or wirelessly) and access the Internet simultaneously. EX3510-B0 User’s Guide...
Page 17: Dual-Band Wifi
The Zyxel Device is a dual-band gateway that can use both 2.4G and 5G networks at the same time. You could use the 2.4 GHz band for regular Internet surfing and downloading while using the 5 GHz EX3510-B0 User’s Guide...
Page 18: Ways To Manage The Zyxel Device
Figure 4 Wireless Access Example 1.3 Ways to Manage the Zyxel Device Use any of the following methods to manage the Zyxel Device. • Web Configurator. This is recommended for management of the Zyxel Device using a (supported) web browser. EX3510-B0 User’s Guide...
Page 19: Good Habits For Managing The Zyxel Device
Zyxel Device. You could simply restore your last configuration. 1.5 Hardware This section describes the front and rear panels. 1.5.1 Front Panel The LED indicators are located on the front panel. EX3510-B0 User’s Guide...
Page 20 There is no Internet connection or the gateway is in bridged mode. The Zyxel Device attempted to make an IP connection but failed. Possible causes are no response from a DHCP server, no PPPoE response, PPPoE authentication failed. EX3510-B0 User’s Guide...
Page 21: Rear Panel
The Zyxel Device has set up a WPS connection with a wireless client or WPS has not been enabled. Amber Blinking The Zyxel Device is pairing with IPTV SSID. 1.5.2 Rear Panel The connection ports are located on the rear panel. EX3510-B0 User’s Guide...
Page 22 Press the button to return the Zyxel Device to the factory defaults. The USB port is reserved for future development. 1G WAN Connect an Ethernet cable to a modem for Internet access. ETHERNET1 ~ Connect computers or other Ethernet devices to Ethernet ports for Internet access. ETHERNET4 EX3510-B0 User’s Guide...
Page 23: Wps Button
Do NOT turn off the Zyxel Device while it is restarting. If you must turn off the Zyxel Device, wait until it has fully restarted – the 2.4G and/or 5G WiFi LEDs should be blinking. EX3510-B0 User’s Guide...
Page 24: Web Configurator
To access the administrative Web Configurator and manage the Zyxel Device, type the default username admin and the randomly assigned default password (see the device label) in the login screen and click Login. If you have changed the password, enter your password and click Login. EX3510-B0 User’s Guide...
Page 25 Chapter 3 on page 33 for more information about the Wizard screens. The Connection Status page appears. Use this screen to configure basic Internet access, wireless settings, and parental control settings (see Section 5.1 on page 60 for details). EX3510-B0 User’s Guide...
Page 26 Chapter 2 Web Configurator Figure 9 Connection Status EX3510-B0 User’s Guide...
Page 27: Web Configurator Layout
• B - Layout Icon • C - Main Window 2.2.1 Navigation Panel Click the menu icon ( to display the navigation panel that contains configuration menus and icons (quick links). Click X to close the navigation panel. EX3510-B0 User’s Guide...
Page 28 This screen also shows the network status of the Zyxel Device and computers/devices connected to it. Network Setting Broadband Broadband Use this screen to view and configure ISP parameters, WAN IP address assignment, and other advanced properties. You can also add new WAN connections. EX3510-B0 User’s Guide...
Page 29 Use this screen to limit outgoing traffic rate on the selected interface. Policer Setup Use this screen to configure QoS policers. Monitor Use this screen to view statistics of QoS on WAN/LAN interface and the status of queues. EX3510-B0 User’s Guide...
Page 30 ARP Table Use this screen to view the ARP table. It displays the IP and MAC address of each DHCP connection. Routing Table Routing Table Use this screen to view the routing table on the Zyxel Device. EX3510-B0 User’s Guide...
Page 31 Use this screen to configure CFM (Connectivity Fault Management) MD (maintenance domain) and MA (maintenance association), perform connectivity tests and view test reports. 802.3ah Use this screen to configure link OAM port parameters, 2.2.1.2 Icons The navigation panel provides some icons on the right hand side. EX3510-B0 User’s Guide...
Page 32 Theme: Click this icon to select a color that you prefer and apply it to the Web Configurator. Language: Select the language you prefer. Restart: Click this icon to reboot the Zyxel Device without turning the power off. Logout: Click this icon to log out of the Web Configurator. EX3510-B0 User’s Guide...
Page 33: Quick Start Wizard
It will take you a few minutes to complete the settings on the Wizard screens. You can also click Skip to leave the Wizard screens. Figure 13 Wizard - Home 3.2.1 Time Zone Select the time zone of your location. Click Next. EX3510-B0 User’s Guide...
Page 34: Internet
If the following screen displays, select the encapsulation type your ISP uses. Click Next. Figure 16 Wizard - Incorrect Internet Information (IPoE) Enter your Internet connection information. The screen and fields to enter may vary depending on your current connection type. Click Next. EX3510-B0 User’s Guide...
Page 35 Unsuccessful Internet Connection The following screen displays when the Zyxel Device did not detect a WAN connection. Connect the WAN port to a broadband modem or router for Internet access if you have not connected any. Click Next. EX3510-B0 User’s Guide...
Page 36: Wifi
Otherwise, deselect the check box to have two different SSIDs for 2.4G and 5G wireless networks. The screen and fields to enter may vary when you select or deselect the check box. Click Done to complete the setup. EX3510-B0 User’s Guide...
Page 37 Chapter 3 Quick Start Wizard Figure 21 Wizard - WiFi EX3510-B0 User’s Guide...
Page 38: Tutorials
40) or manual configuration (Section 4.2.3 on page 44). 4.2.1 Configuring the Wireless Network Settings This example uses the following parameters to set up a wireless network. SSID Example Security Mode WPA2-PSK Pre-Shared Key DoNotStealMyWirelessNetwork 802.11 Mode 802.11b/g/n/ax Mixed EX3510-B0 User’s Guide...
Page 39 Chapter 4 Tutorials Click Network Setting > Wireless to open the General screen. Select More Secure as the security level and WPA2-PSK as the security mode. Configure the screen using the provided parameters (see page 38). Click Apply. EX3510-B0 User’s Guide...
Page 40: Using Wps
Push and hold the WPS button located on the Zyxel Device’s front panel for one second. Alternatively, you may log into the Zyxel Device’s Web Configurator and go to the Network Setting > Wireless > WPS screen. Enable the WPS function for method 1 and click Apply. Then click the WPS button. EX3510-B0 User’s Guide...
Page 41 The wireless client is then able to communicate with the Zyxel Device securely. The following figure shows you how to set up wireless network and security by pressing a button on both Zyxel Device and wireless client (the Android phone in this example). EX3510-B0 User’s Guide...
Page 42 Go to your phone settings and turn on WiFi. Open the WiFi networks list and tap WPS PIN Entry to get a PIN number. Log into Zyxel Device’s Web Configurator and go to the Network Setting > Wireless > WPS screen. Enable the WPS function and click Apply. EX3510-B0 User’s Guide...
Page 43 This may take up to two minutes. The wireless client is then able to communicate with the Zyxel Device securely. The following figure shows you how to set up wireless network and security on Zyxel Device and wireless client (Android smartphone in this example) by using the PIN method. EX3510-B0 User’s Guide...
Page 44: Without Wps
Use the wireless adapter’s utility installed on the notebook to search for the “Example” SSID. Then enter the “DoNotStealMyWirelessNetwork” pre-shared key to establish a wireless Internet connection. Note: The Zyxel Device supports IEEE 802.11a/b wireless clients. Make sure that your /g/n/ac/ax notebook or computer’s wireless adapter supports one of these standards. EX3510-B0 User’s Guide...
Page 45: Setting Up Multiple Wireless Groups
Pre-Shared Key ForCompanyOnly 123456789 guest123 Click Network Setting > Wireless to open the General screen. Use this screen to set up the company’s general wireless network group. Configure the screen using the provided parameters and click Apply. EX3510-B0 User’s Guide...
Page 46 Chapter 4 Tutorials Click Network Setting > Wireless > Guest/More AP to open the following screen. Click the Edit icon to configure the second wireless network group. EX3510-B0 User’s Guide...
Page 47 Chapter 4 Tutorials Configure the screen using the provided parameters and click Apply. EX3510-B0 User’s Guide...
Page 48 In the Guest/More AP screen, click the Edit icon to configure the third wireless network group. Configure the screen using the provided parameters and click Apply. Check the status of VIP and Guest in the Guest/More AP screen. The yellow bulbs signify that the SSIDs are active and ready for wireless access. EX3510-B0 User’s Guide...
Page 49: Configuring Static Route For Routing To Another Network
You need to specify a static routing rule on the Zyxel Device to specify R as the router in charge of forwarding traffic to N2. In this case, the Zyxel Device routes traffic from A to R and then R routes the traffic to B. EX3510-B0 User’s Guide...
Page 50 To configure a static route to route traffic from N1 to N2: Log into the Zyxel Device’s Web Configurator in advanced mode. Click Network Setting > Routing. Click Add new Static Route in the Static Route screen. Create a new static route using the following settings: EX3510-B0 User’s Guide...
Page 51: Configuring Qos Queue And Class Setup
In the following figure, your Internet connection has an upstream transmission bandwidth of 10,000 kbps. For this example, you want to configure QoS so that e-mail traffic gets the highest priority with at least 5,000 kbps. You can do the following: EX3510-B0 User’s Guide...
Page 52 Active field to enable. When the switch goes to the right ( ), the function is enabled. Enter or select the following values: • Name: E-mail • Interface: WAN • Priority: 1 (High) • Weight: 8 • Rate Limit: 5,000 (kbps) EX3510-B0 User’s Guide...
Page 53 Tutorial: Advanced > QoS > Queue Setup Click Network > QoS > Classification Setup > Add new Classification to create a new class. Select Enable in the Active field and follow the settings as shown in the screen below. EX3510-B0 User’s Guide...
Page 54 Chapter 4 Tutorials Tutorial: Advanced > QoS > Class Setup EX3510-B0 User’s Guide...
Page 55: Access The Zyxel Device Using Ddns
Note: If you have a private WAN IP address, then you cannot use DDNS. 4.6.1 Registering a DDNS Account on www.dyndns.org Open a browser and type http://www.dyndns.org. Apply for a user account. This tutorial uses UserName1 and 12345 as the username and password. Log into www.dyndns.org using your account. EX3510-B0 User’s Guide...
Page 56: Configuring Ddns On Your Zyxel Device
Now you should be able to access the Zyxel Device from the Internet. To test this: Open a web browser on the computer (using the IP address a.b.c.d) that is connected to the Internet. Type http://zyxelrouter.dyndns.org and press [Enter]. EX3510-B0 User’s Guide...
Page 57: Configuring The Mac Address Filter
Click Security > MAC Filter to open the MAC Filter screen. Select the Enable check box to activate MAC filter function. Select Allow. Click Add a new setting to add a new entry. Then enter the host name and MAC address of Thomas’ computer in this screen. Click Apply. EX3510-B0 User’s Guide...
Page 58 Thomas can also grant access to the computers of other members of his family and friends. However, Josephine and others not listed in this screen will no longer be able to access the Internet through the Zyxel Device. EX3510-B0 User’s Guide...
Page 59: Technical Reference
Technical Reference...
Page 60: Connection Status
5.1.1 Layout Icon Click this icon ( ) to arrange the screen order. Select a block and hold it to move around. Click the Check icon ( ) in the lower left corner to save the changes. EX3510-B0 User’s Guide...
Page 61: Connectivity
You can change the icon and name of a connected device by clicking the device’s Edit icon. Select an icon and/or enter a name in the Device Name field for a connected device. Click Save to save your changes. EX3510-B0 User’s Guide...
Page 62: System Info
Use this screen to view the basic system information of the Zyxel Device. Figure 28 System Info Click the Arrow icon ( ) to open the following screen. Use this screen to view more information on the status of your firewall and interfaces (WAN, LAN, and WiFi). EX3510-B0 User’s Guide...
Page 63 Renew button to renew the IP address. Click the Disconnect button to disconnect the PPP WAN when PPP WAN has an IPv4 address. Click the Connect button to connect the PPP WAN. The Web Configurator will display the loading panel until the IP address has been released/renewed/disconnected/connected. EX3510-B0 User’s Guide...
Page 64: Wifi Settings
), the function is enabled. Otherwise, it is not. You can use this screen or the QR code on the upper right corner to check the SSIDs (WiFi network name) and passwords of the main wireless networks. If you want to show or hide your WiFi passwords, click the Eye icon ( EX3510-B0 User’s Guide...
Page 65 The SSID (Service Set IDentity) identifies the service set with which a wireless device is associated. Wireless devices associating to the access point (AP) must have the same SSID. Enter a descriptive name (up to 32 English keyboard characters) for WiFi. EX3510-B0 User’s Guide...
Page 66: Guest Wifi Settings
If you want to show or hide your WiFi passwords, click the Eye icon. Figure 32 Guest WiFi Settings Click the Arrow icon ( ) to open the following screen. Use this screen to configure the 2.4G and 5G SSIDs and/or passwords for your guest wireless networks. EX3510-B0 User’s Guide...
Page 67 If you did not select Random Password, you can manually type a pre-shared key from 8 to 64 case-sensitive keyboard characters. Click the Eye icon to show or hide the password of your wireless network. When the Eye icon is slashed , you’ll see the password in plain text. Otherwise, it is hidden. EX3510-B0 User’s Guide...
Page 68: Lan Settings
Use this screen to view the LAN IP address, subnet mask, and DHCP settings of your Zyxel Device. Figure 35 LAN Click the Arrow icon ( ) to open the following screen. Use this screen to configure the LAN IP address and DHCP setting for your Zyxel Device. Figure 36 LAN Setup EX3510-B0 User’s Guide...
Page 69: Parental Control
Add a profile to create restricted access schedules. Go to the Security > Parental Control > Add New PCP/Edit screen to configure URL filtering settings to block the users on your network from accessing certain web sites. EX3510-B0 User’s Guide...
Page 70: Create/Edit A Parental Control Profile
Click Add more Profile to create a profile or click Edit of an existing profile to change its settings. Use this screen to add a device(s) in a profile and block Internet access on the profile device(s). EX3510-B0 User’s Guide...
Page 71: Define A Schedule
Select the device(s) on your network for this profile and click Next. 5.5.2 Define a Schedule This screen allows you to define time periods and days during which Internet access is blocked on the profile device(s). Figure 41 Parental Control > Add More Profile: Schedule EX3510-B0 User’s Guide...
Page 72 Select Whole Week and the scheduler rule will be activated everyday of the week. Repeat On Select the days when Internet access is blocked on the profile device(s). Back Click Back to return to the previous screen. Save Click Save to save your changes. EX3510-B0 User’s Guide...
Page 73: Broadband
DNS server, VLAN, QoS, and MTU IPoE WAN IPv4/IPv6 IP address, NAT, DNS server and routing feature Bridge VLAN 6.1.2 What You Need to Know The following terms and concepts may help as you read this chapter. EX3510-B0 User’s Guide...
Page 74 Use IPv6 Rapid Deployment (6rd) when the local network uses IPv6 and the ISP has an IPv4 network. When the Zyxel Device has an IPv4 WAN address and you set IPv6/IPv4 Mode to IPv4 Only, you can enable 6rd to encapsulate IPv6 packets in IPv4 packets to cross the ISP’s IPv4 network. EX3510-B0 User’s Guide...
Page 75 Transition Router (AFTR in the graphic) to connect to the IPv4 Internet. The local network can also use IPv6 services. The Zyxel Device uses it’s configured IPv6 WAN IP to route IPv6 traffic to the IPv6 Internet. EX3510-B0 User’s Guide...
Page 76: Before You Begin
Use this screen to change your Zyxel Device’s Internet access settings. The summary table shows you the configured WAN services (connections) on the Zyxel Device. Use information provided by your ISP to configure WAN settings. Click Network Setting > Broadband to access this screen. Figure 45 Network Setting > Broadband EX3510-B0 User’s Guide...
Page 77: Add/Edit Internet Connection
Use Routing mode if your ISP give you one IP address only and you want multiple computers to share an Internet account. The following example screen displays when you select the Routing mode and PPPoE encapsulation. The screen varies when you select other encapsulation and IPv6/IPv4 mode. EX3510-B0 User’s Guide...
Page 78 Chapter 6 Broadband Figure 46 Network Setting > Broadband > Add/Edit New WAN Interface (Routing Mode) EX3510-B0 User’s Guide...
Page 79 Type the VLAN ID number (from 1 to 4094) for traffic through this connection. Enter the MTU (Maximum Transfer Unit) size for traffic through this connection. IP Address (This is available only when you select IPv4 Only or IPv4 IPv6 DualStack in the IPv4/IPv6 Mode field.) EX3510-B0 User’s Guide...
Page 80 Select this and enter the device identity you want the Zyxel Device to add in the DHCP discovery packets that go to the DHCP server. Vendor ID Enter the Vendor Class Identifier, such as the type of the hardware or firmware. option 61 Select this and enter any string that identifies the device. EX3510-B0 User’s Guide...
Page 81 IPv6 Rapid Deployment on page 74 for more information. Click this switch to tunnel IPv6 traffic from the local network through the ISP’s IPv4 network. When the switch goes to the right , the function is enabled. Otherwise, it is not. EX3510-B0 User’s Guide...
Page 82 Bridge Mode Click the Add new WAN Interface in the Network Setting > Broadband screen or the Edit icon next to the connection you want to configure. The following example screen displays when you select Bridge mode. EX3510-B0 User’s Guide...
Page 83 Zyxel Device. It is advisable to clone the MAC address from a computer on Address your LAN even if your ISP does not presently require MAC address authentication. Enter the IP address of the computer on the LAN whose MAC address you are cloning. Address EX3510-B0 User’s Guide...
Page 84: Technical Reference
By implementing PPPoE directly on the Zyxel Device (rather than individual computers), the computers on the LAN do not need PPPoE software installed, since the Zyxel Device does that part of the task. Furthermore, with NAT, all of the LANs’ computers will have access. EX3510-B0 User’s Guide...
Page 85 IP packets are transmitted in either one of two ways - Unicast (1 sender - 1 recipient) or Broadcast (1 sender - everybody on the network). Multicast delivers IP packets to a group of hosts on the network - not everybody and not just 1. EX3510-B0 User’s Guide...
Page 86 (start from the left) in the address compose the network address. The prefix length is written as “/x” where x is a number. For example, 2001:db8:1a2b:15::1a2f:0/32 means that the first 32 bits (2001:db8) is the subnet prefix. EX3510-B0 User’s Guide...
Page 87: Wireless
However, wireless networking is different from that of most traditional radio communications in that there are a number of wireless networking standards available with different methods of data encryption. EX3510-B0 User’s Guide...
Page 88: Wireless General Settings
Zyxel Device’s new settings. Note: If upstream/downstream bandwidth is empty, the Zyxel Device sets the value automatically. Note: Setting a maximum upstream/downstream bandwidth will significantly decrease wireless performance. Click Network Setting > Wireless to open the General screen. EX3510-B0 User’s Guide...
Page 89 Chapter 7 Wireless Figure 48 Network Setting > Wireless > General EX3510-B0 User’s Guide...
Page 90 Select this check box to allow the Zyxel Device to convert wireless multicast traffic into wireless Forwarding unicast traffic. Max. Upstream Max. Upstream Bandwidth allows you to specify the maximum rate for upstream wireless traffic Bandwidth to the WAN from this wireless LAN in kilobits per second (Kbps). EX3510-B0 User’s Guide...
Page 91: No Security
It offers slightly better security, although the use of PSK makes it less robust than it could be. Click Network Setting > Wireless to display the General screen. Select More Secure as the security level. The default WPA2-PSK is shown in the Security Mode field. EX3510-B0 User’s Guide...
Page 92 Click again to hide them. Encryption This field shows the AES type of data encryption. Timer The Timer is the rate at which the RADIUS server sends a new group key out to all clients. EX3510-B0 User’s Guide...
Page 93: Guest/More Ap
N/A displays if guest wireless LAN is disabled. Modify Click the Edit icon to configure the SSID profile. 7.3.1 Edit Guest/More AP Settings Use this screen to create Guest and additional wireless networks with different security settings. EX3510-B0 User’s Guide...
Page 94 Table 23 Network Setting > Wireless > Guest/More AP > Edit LABEL DESCRIPTION Wireless Network Setup Wireless Click this switch to enable or disable WiFi in this field. When the switch turns blue , the function is enabled; otherwise, it is not. EX3510-B0 User’s Guide...
Page 95 Click again to hide them. Encryption This field shows the AES type of data encryption. Timer The Timer is the rate at which the RADIUS server sends a new group key out to all clients. EX3510-B0 User’s Guide...
Page 96: Mac Authentication
Figure 53 Network Setting> Wireless > MAC Authentication The following table describes the labels in this screen. Table 24 Network Setting > Wireless > MAC Authentication LABEL DESCRIPTION General SSID Select the SSID for which you want to configure MAC filter settings. EX3510-B0 User’s Guide...
Page 97: Add/Edit Mac Addresses
Figure 54 Network Setting> Wireless > MAC Authentication > Add/Edit 7.5 WPS Settings WiFi Protected Setup (WPS) allows you to quickly set up a wireless network with strong security, without having to configure security settings manually. To set up a WPS connection between two devices, both EX3510-B0 User’s Guide...
Page 98 Device) to your wireless network. This button may either be a physical button on the outside of device, or a menu button similar to the WPS button on this screen. Note: You must press the other wireless device’s WPS button within two minutes of pressing this button. EX3510-B0 User’s Guide...
Page 99: Wmm Settings
Click Network Setting > Wireless > WMM to display the following screen. Figure 56 Network Setting > Wireless > WMM Note: WMM cannot be disabled if 802.11 mode includes 802.11n or 802.11ac. EX3510-B0 User’s Guide...
Page 100: Others Settings
Click Network Setting > Wireless > Others. The screen appears as shown. Section 7.10.2 on page 106 for detailed definitions of the terms listed in this screen. Figure 57 Network Setting > Wireless > Others EX3510-B0 User’s Guide...
Page 101 • Select 802.11a/n/ac/ax Mixed to allow IEEE 802.11a, IEEE 802.11n, IEEE 802.11ac or IEEE 802.11ax compliant WiFi devices to associate with the Zyxel Device. The transmission rate of your Zyxel Device might be reduced. EX3510-B0 User’s Guide...
Page 102: Channel Status Settings
Note: If the current channel is a DFS channel, the warning ‘Channel scan process is denied because current channel is a DFS channel (Channel: 52~140). If you want to run channel scan, please select a non-DFS channel and try again.’ appears. EX3510-B0 User’s Guide...
Page 103: Mesh
• Band steering • Management of SSIDs and password on all APs in a network For example, if you change the SSID on a router, all the SSIDs of APs in a network will be changed as well. EX3510-B0 User’s Guide...
Page 104: Technical Reference
The wireless clients connect to the access points. • An “ad-hoc” type of network is one in which there is no access point. Wireless clients connect to one another in order to exchange information. The following figure provides an example of a wireless network. EX3510-B0 User’s Guide...
Page 105 When you create a network, you must select a channel to use. Since the available unlicensed spectrum varies from one country to another, the number of available channels also varies. EX3510-B0 User’s Guide...
Page 106: Additional Wireless Terms
For example, if your mother owns a 1970 Dodge Challenger and her favorite movie is EX3510-B0 User’s Guide...
Page 107 Some wireless devices, such as scanners, can detect wireless networks but cannot use wireless networks. These kinds of wireless devices might not have MAC addresses. Hexadecimal characters are 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, A, B, C, D, E, and F. EX3510-B0 User’s Guide...
Page 108: Signal Problems
A and B can access the wired network and communicate with each other. When Intra- BSS traffic blocking is enabled, wireless station A and B can still access the wired network but cannot communicate with each other. EX3510-B0 User’s Guide...
Page 109: Mbssid
Preamble is used to signal that data is coming to the receiver. Short and long refer to the length of the synchronization field in a packet. Short preamble increases performance as less time sending preamble means more time for sending data. All IEEE 802.11 compliant wireless adapters support long preamble, but not all support short preamble. EX3510-B0 User’s Guide...
Page 110: Wifi Protected Setup (Wps)
If you need to make sure that WPS worked, check the list of associated wireless clients in the AP’s configuration utility. If you see the wireless client in the list, WPS was successful. EX3510-B0 User’s Guide...
Page 111 If you cannot connect, check the list of associated wireless clients in the AP’s configuration utility. If you see the wireless client in the list, WPS was successful. The following figure shows a WPS-enabled wireless client (installed in a notebook computer) connecting to the WPS-enabled AP via the PIN method. EX3510-B0 User’s Guide...
Page 112 If the registrar is already part of a network, it sends the existing information. If not, it generates the SSID and WPA2-PSK randomly. The following figure shows a WPS-enabled client (installed in a notebook computer) connecting to a WPS-enabled access point. EX3510-B0 User’s Guide...
Page 113 When WPS is activated on both, they perform the handshake. In this example, AP1 is the registrar, and Client 1 is the enrollee. The registrar randomly generates the security information to set up the network, since it is unconfigured and has no existing information. EX3510-B0 User’s Guide...
Page 114 In step 3, you add another access point (AP2) to your network. AP2 is out of range of AP1, so you cannot use AP1 for the WPS handshake with the new access point. However, you know that Client 2 supports the registrar function, so you use it to perform the WPS handshake instead. EX3510-B0 User’s Guide...
Page 115 If this happens, open the access point’s configuration interface and look at the list of associated clients (usually displayed by MAC address). It does not matter if the access EX3510-B0 User’s Guide...
Page 116 Check the MAC addresses of your wireless clients (usually printed on a label on the bottom of the device). If there is an unknown MAC address you can remove it or reset the AP. EX3510-B0 User’s Guide...
Page 117: Home Networking
IP Address IP addresses identify individual devices on a network. Every networking device (including computers, servers, routers, printers, and so on) needs an IP address to communicate across the network. These networking devices are also known as hosts. EX3510-B0 User’s Guide...
Page 118 The automated nature of NAT traversal applications in establishing their own services and opening firewall ports may present network security issues. Network information and configuration may also be obtained and modified by users in some network environments. EX3510-B0 User’s Guide...
Page 119: Before You Begin
IP address of your Zyxel Device. Enter the IP subnet mask into the IP Subnet Mask field. Unless instructed otherwise it is best to leave this alone, the configurator will automatically compute a subnet mask based upon the IP address you entered. EX3510-B0 User’s Guide...
Page 120 Chapter 8 Home Networking Click Apply to save your settings. Figure 68 Network Setting > Home Networking > LAN Setup EX3510-B0 User’s Guide...
Page 121 Select the type of service that you are registered for from your DNS service provider (From ISP). Select DNS Proxy if you have the DNS proxy service. The Zyxel Device redirects clients’ DNS queries to a DNS server for resolving domain names. Select Static if you have the static DNS service. EX3510-B0 User’s Guide...
Page 122 DHCPv6 server which assigns IPv6 addresses and/or DNS information to clients. IPv6 Router Advertisement State RADVD Active This shows whether RADVD is enabled or not. IPv6 Address Values (This section is available only when you select Stateful in the LAN IPv6 Address Assign Setup field.) EX3510-B0 User’s Guide...
Page 123: Lan Static Dhcp
00:A0:C5:00:00:02. Use this screen to change your Zyxel Device’s static DHCP settings. Click Network Setting > Home Networking > Static DHCP to open the following screen. Figure 69 Network Setting > Home Networking > Static DHCP EX3510-B0 User’s Guide...
Page 124 Chapter 15 on page 193 for how to create a new interface group. IP Type This field displays IPv4 for the type of the DHCP IP address. At the time of writing, it is not allowed to select other type. EX3510-B0 User’s Guide...
Page 125: Upnp Settings
Home Networking > UPnP to display the screen shown next. Note: To use UPnP NAT-T, enable NAT in the Network Setting > Broadband > Edit/Add New WAN Interface screen. Figure 71 Network Setting > Home Networking > UPnP EX3510-B0 User’s Guide...
Page 126: Turning On Upnp In Windows 7 Example
Activate UPnP on the Zyxel Device in Network Setting > Home Networking > UPnP. Make sure the computer is connected to a LAN port of the Zyxel Device. Turn on your computer and the Zyxel Device. Click the start icon, Control Panel and then the Network and Sharing Center. EX3510-B0 User’s Guide...
Page 127 Select Turn on network discovery and click Save Changes. Network discovery allows your computer to find other computers and devices on the network and other computers on the network to find your computer. This makes it easier to share files and printers. EX3510-B0 User’s Guide...
Page 128: Turning On Upnp In Windows 10 Example
Make sure the computer is connected to the LAN port of the Zyxel Device. Turn on your computer and the Zyxel Device. Click the start icon, Settings and then Network & Internet. Click Network and Sharing Center. EX3510-B0 User’s Guide...
Page 129 Under Domain, select Turn on network discovery and click Save Changes. Network discovery allows your computer to find other computers and devices on the network and other computers on the network to find your computer. This makes it easier to share files and printers. EX3510-B0 User’s Guide...
Page 130: Lan Additional Subnet
Zyxel Device itself as the gateway for the LAN network. When you use IP alias, you can also configure firewall rules to control access to the LAN's logical network (subnet). If your ISP provides the Public LAN service, the Zyxel Device may use a LAN IP address that can be accessed from the WAN. EX3510-B0 User’s Guide...
Page 131 , the function is enabled. Otherwise, it is not. Your ISP must support Public LAN and static IP. IPv4 Address Enter the public IP address provided by your ISP. Subnet Mask Enter the public IPv4 subnet mask provided by your ISP. EX3510-B0 User’s Guide...
Page 132: Stb Vendor Id
Wake on LAN (WoL) allows you to remotely turn on a device on the network, such as a computer, storage device or media server. To use this feature the remote hardware (for example the network adapter on a computer) must support Wake on LAN using the ‘Magic Packet’ method. EX3510-B0 User’s Guide...
Page 133: Tftp Server Name
66. RFC 2132 defines the option 66 open standard. DHCP option 66 supports the IP address or the host name of a single TFTP server. Click Network Setting > Home Networking > TFTP Server Name to open this screen. Figure 75 Network Setting > Home Networking > TFTP Server Name EX3510-B0 User’s Guide...
Page 134: Technical Reference
The Zyxel Device is pre-configured with a pool of IP addresses for the DHCP clients (DHCP Pool). See the product specifications in the appendices. Do not assign static IP addresses from the DHCP pool to your LAN computers. EX3510-B0 User’s Guide...
Page 135: Dns Server Addresses
The subnet mask specifies the network number portion of an IP address. Your Zyxel Device will compute the subnet mask automatically based on the IP address that you entered. You do not need to change the subnet mask computed by the Zyxel Device unless you are instructed to do otherwise. EX3510-B0 User’s Guide...
Page 136 Note: Regardless of your particular situation, do not create an arbitrary IP address; always follow the guidelines above. For more information on address assignment, please refer to RFC 1597, “Address Allocation for Private Internets” and RFC 1466, “Guidelines for Management of IP Address Space”. EX3510-B0 User’s Guide...
Page 137: Routing
LAN devices within an Intranet are transferring files or packets, especially when there are more than two Internet connections available in your home or office network. Click Network Setting > Routing > Static Route to open the following screen. EX3510-B0 User’s Guide...
Page 138: Add/Edit Static Route
Use this screen to add or edit a static route. Click Add new static route in the Routing screen or the Edit icon next to the static route you want to edit. The screen shown next appears. Note: The Gateway IP Address must be within the range of the selected interface in Use Interface. EX3510-B0 User’s Guide...
Page 139 Enter the IP address of the gateway. Address Use Interface Select the WAN interface you want to use for this static route. Cancel Click Cancel to exit this screen without saving any changes. Apply Click Apply to save your changes. EX3510-B0 User’s Guide...
Page 140: Dns Route
Click the Delete icon to delete the DNS route. 9.3.1 Add DNS Route You can manually add the Zyxel Device’s DNS route entry. Click Add New DNS Route in the Network Setting > Routing > DNS Route screen. The screen shown next appears. EX3510-B0 User’s Guide...
Page 141: Policy Route
Policy- based routing is applied to outgoing packets, prior to the normal routing. You can use source-based policy forwarding to direct traffic from different users through different connections or distribute traffic among multiple paths for load sharing. EX3510-B0 User’s Guide...
Page 142 This is the WAN interface through which the traffic is routed. Modify Click the Edit icon to edit this policy. Click the Delete icon to remove a policy from the Zyxel Device. A window displays asking you to confirm that you want to delete the policy. EX3510-B0 User’s Guide...
Page 143: Add/Edit Policy Route
Enter the source MAC address. Source Interface Type the name of the interface from which the matched traffic is sent. (ex: br0 or LAN1~LAN4) WAN Interface This field shows ETHWAN as the WAN interface through which the traffic is sent. EX3510-B0 User’s Guide...
Page 144: Rip Settings
Select the check box to set the Zyxel Device to not send the route information to the Gateway default gateway. Cancel Click Cancel to restore the default or previously saved settings. Apply Click Apply to save your changes back to the Zyxel Device. EX3510-B0 User’s Guide...
Page 145: Quality Of Service (Qos)
• The Policer Setup screen lets you control incoming traffic transmission rate and bursts (Section 10.7 on page 157). • The Monitor screen lets you view statistics of QoS on WAN/LAN interface and the status of queues (Section 10.8 on page 160). EX3510-B0 User’s Guide...
Page 146: What You Need To Know
(or queues). Your Zyxel Device uses the Token Bucket algorithm to allow a certain amount of large bursts while keeping a limit at the average rate. Traffic Rate Traffic Rate Time Time (Before Traffic Shaping) (After Traffic Shaping) EX3510-B0 User’s Guide...
Page 147: Quality Of Service General Settings
Note: Upstream Traffic Priority automatically assigns a traffic priority level based on the selected criteria. Note: To have your QoS settings configured in other QoS screens take effect, select None in the Upstream Traffic Priority Assigned by field. EX3510-B0 User’s Guide...
Page 148 You can also set this number lower than the WAN interfaces’ actual transmission speed. This will cause the Zyxel Device to not use some of the interfaces’ available bandwidth. If you leave this field blank, the Zyxel Device automatically sets this to the LAN interfaces’ maximum supported connection speed. EX3510-B0 User’s Guide...
Page 149: Queue Setup
Note: The corresponding classifier(s) will be removed automatically if a queue is deleted. Note: Rate limit 0 means there is no rate limit on a queue. Note: Priority level 1 is the highest priority for QoS. Figure 86 Network Setting > QoS > Queue Setup EX3510-B0 User’s Guide...
Page 150: Adding A Qos Queue
Click the Delete icon to delete an existing queue. Note that subsequent rules move up by one when you take this action. 10.4.1 Adding a QoS Queue Click Add New Queue or the Edit icon in the Queue Setup screen to configure a queue. Figure 87 Queue Setup: Add EX3510-B0 User’s Guide...
Page 151: Qos Classification Setup
Similarly, give low priority to many large file downloads so that they do not reduce the quality of other applications. Click Network Setting > QoS > Classification Setup to open the following screen. EX3510-B0 User’s Guide...
Page 152: Add/Edit Qos Class
Click the Delete icon to delete an existing classifier. Note that subsequent rules move up by one when you take this action. 10.5.1 Add/Edit QoS Class Click Add New Classification in the Classification Setup screen or the Edit icon next to a classifier to open the following screen. EX3510-B0 User’s Guide...
Page 153 Chapter 10 Quality of Service (QoS) Figure 89 Classification Setup: Add/Edit EX3510-B0 User’s Guide...
Page 154 For example, if you set the MAC address to 00:13:49:00:00:00 and the mask to ff:ff:ff:00:00:00, a packet with a MAC address of 00:13:49:12:34:56 matches this criteria. Exclude Select this option to exclude the packets that match the specified criteria from this classifier. Others EX3510-B0 User’s Guide...
Page 155 If you select Remove, the Zyxel Device deletes the VLAN ID of the frames before forwarding them out. If you select Add, the Zyxel Device treat all matched traffic untagged and add a second VLAN If you select Unchange, the Zyxel Device keep the VLAN ID in the packets. EX3510-B0 User’s Guide...
Page 156: Qos Shaper Setup
This shows the average rate limit of traffic bursts for this shaper. Modify Click the Edit icon to edit the shaper. Click the Delete icon to delete an existing shaper. Note that subsequent rules move up by one when you take this action. EX3510-B0 User’s Guide...
Page 157: Add/Edit A Qos Shaper
DSCP value of matched traffic. Click Network Setting > QoS > Policer Setup. The screen appears as shown. Figure 92 Network Setting > QoS > Policer Setup EX3510-B0 User’s Guide...
Page 158: Add/Edit A Qos Policer
Click the Delete icon to delete an existing policer. Note that subsequent rules move up by one when you take this action. 10.7.1 Add/Edit a QoS Policer Click Add New Policer in the Policer Setup screen or the Edit icon next to a policer to show the following screen. EX3510-B0 User’s Guide...
Page 159 Committed Information Rate (CIR) and the Peak Information Rate (PIR). Committed Specify the committed rate. When the incoming traffic rate of the member QoS classes is less Rate than the committed rate, the device applies the conforming action to the traffic. EX3510-B0 User’s Guide...
Page 160: Qos Monitor
Click Cancel to exit this screen without saving any changes. Click OK to save your changes. 10.8 QoS Monitor To view the Zyxel Device’s QoS packet statistics, click Network Setting > QoS > Monitor. The screen appears as shown. EX3510-B0 User’s Guide...
Page 161: Technical Reference
The VLAN ID associates a frame with a specific VLAN and provides the information that devices need to process the frame across the network. IEEE 802.1p specifies the user priority field and defines up to 8 separate traffic types. The following table EX3510-B0 User’s Guide...
Page 162 IP precedence uses three bits of the eight-bit ToS (Type of Service) field in the IP header. There are eight classes of services (ranging from zero to seven) in IP precedence. Zero is the lowest priority level and seven is the highest. EX3510-B0 User’s Guide...
Page 163 The algorithm allows bursts of up to b bytes which is also the bucket size, so the bucket can hold up to b tokens. Tokens are generated and added into the bucket at a constant rate. The following shows how tokens work with packets: EX3510-B0 User’s Guide...
Page 164 • If there are not enough tokens in the CBS bucket, the Zyxel Device checks the EBS bucket. The packet is marked yellow if there are sufficient tokens in the EBS bucket. Otherwise, the packet is marked red. No tokens are removed if the packet is dropped. Two Rate Three Color Marker EX3510-B0 User’s Guide...
Page 165 • If the PBS bucket has enough tokens, the Zyxel Device checks the CBS bucket. The packet is marked green and can be transmitted if the number of tokens in the CBS bucket is equal to or greater than the size of the packet (in bytes). Otherwise, the packet is marked yellow. EX3510-B0 User’s Guide...
Page 166: Network Address Translation (Nat)
In the simplest form, NAT changes the source IP address in a packet received from a subscriber (the inside local address) to another (the inside global address) before forwarding the packet to the WAN side. When the response comes back, NAT translates the destination address (the inside global address) EX3510-B0 User’s Guide...
Page 167: Port Forwarding
(B in the example) and assign a default server IP address of 192.168.1.35 to a third (C in the example). You assign the LAN IP addresses and the ISP assigns the WAN IP address. The NAT network appears as a single host on the Internet. EX3510-B0 User’s Guide...
Page 168 This is the last external port number that identifies a service. Translation Start This is the first internal port number that identifies a service. Port Translation End This is the last internal port number that identifies a service. Port EX3510-B0 User’s Guide...
Page 169: Add/Edit Port Forwarding
End Port, Translation Start Port, and Translation End Port fields. Here is an example to configure port translation. Configure Start Port to 100, End Port to 120, Translation Start Port to 200, and Translation End Port to 220. EX3510-B0 User’s Guide...
Page 170 Enter your WAN IP address in this field if you did not select Obtain WAN IP Automatically. WAN Interface Select the WAN interface through which the service is forwarded. You must have already configured a WAN connection with NAT enabled. Note: This field is not available if you enable Obtain WAN IP Automatically. EX3510-B0 User’s Guide...
Page 171: Port Triggering
This way you do not need to configure a new IP address each time you want a different LAN computer to use the application. Note: TCP port 7547 is reserved for system use. Note: The maximum number of trigger ports for a single rule or all rules is 999. EX3510-B0 User’s Guide...
Page 172 Device times out in three minutes with UDP (User Datagram Protocol) or 2 hours with TCP/IP (Transfer Control Protocol/Internet Protocol). Click Network Setting > NAT > Port Triggering to open the following screen. Use this screen to view your Zyxel Device’s trigger port settings. EX3510-B0 User’s Guide...
Page 173: Add/Edit Port Triggering Rule
This screen lets you create new port triggering rules. Click Add new rule in the Port Triggering screen or click a rule’s Edit icon to open the following screen. Use this screen to configure a port or range of ports and protocols for sending out requests and for receiving responses. EX3510-B0 User’s Guide...
Page 174: Dmz Settings
A client in the Demilitarized Zone (DMZ) is no longer behind the Zyxel Device and therefore can run any Internet applications such as video conferencing and Internet gaming without restrictions. This, however, may pose a security threat to the Zyxel Device. EX3510-B0 User’s Guide...
Page 175: Alg Settings
IP address inside the SIP data stream to a public IP address. You do not need to use STUN or an outbound proxy if your Zyxel Device is behind a SIP ALG. Use this screen to enable and disable the ALGs in the Zyxel Device. To access this screen, click Network Setting > NAT > ALG. EX3510-B0 User’s Guide...
Page 176: Address Mapping
Zyxel Device takes the corresponding action and the remaining rules are ignored. Click Network Setting > NAT > Address Mapping to display the following screen. Figure 103 Network Setting > NAT > Address Mapping EX3510-B0 User’s Guide...
Page 177: Add/Edit Address Mapping Rule
To add or edit an address mapping rule, click Add new rule or the rule’s edit icon in the Address Mapping screen to display the screen shown next. Specify the NAT mapping type, the local and global IP address(es), and a WAN interface in this screen. EX3510-B0 User’s Guide...
Page 178: Nat Sessions
Use this screen to limit the number of concurrent NAT sessions a client can use, to ensure that no single client uses up too many available NAT sessions. Some applications, such as P2P file sharing, demand a greater number of NAT sessions in order to get a better uploading and downloading rate. Click Network EX3510-B0 User’s Guide...
Page 179: Technical Reference
Thus, an inside local address (ILA) is the IP address of an inside host in a packet when the packet is still in the local network, while an inside global address (IGA) is the IP address of the EX3510-B0 User’s Guide...
Page 180: What Nat Does
Internet. The Zyxel Device keeps track of the original addresses and port numbers so incoming reply packets can have their original values restored. The following figure illustrates this. EX3510-B0 User’s Guide...
Page 181: Nat Application
11.8.4 NAT Application The following figure illustrates a possible NAT application, where 3 inside LANs (logical LANs using IP alias) behind the Zyxel Device can communicate with 3 distinct WAN networks. Figure 107 NAT Application With IP Alias EX3510-B0 User’s Guide...
Page 182 You assign the LAN IP addresses and the ISP assigns the WAN IP address. The NAT network appears as a single host on the Internet. Figure 108 Multiple Servers Behind NAT Example IP Address assigned by ISP EX3510-B0 User’s Guide...
Page 183: Dynamic Dns Setup
Enabling the wildcard feature for your host causes *.yourhost.dyndns.org to be aliased to the same IP address as yourhost.dyndns.org. This feature is useful if you want to be able to use, for example, www.yourhost.dyndns.org and still reach your hostname. EX3510-B0 User’s Guide...
Page 184: Dns Entry
You can manually add or edit the Zyxel Device’s DNS name and IP address entry. Click Add New DNS Entry in the DNS Entry screen or the Edit icon next to the entry you want to edit. The screen shown next appears. EX3510-B0 User’s Guide...
Page 185: Dynamic Dns
Dynamic DNS can update your current dynamic IP address mapping to a hostname. Use this screen to configure a DDNS service provider on your Zyxel Device. Click Network Setting > DNS > Dynamic DNS. The screen appears as shown. EX3510-B0 User’s Guide...
Page 186 Current Dynamic This shows the IP address your Dynamic DNS provider has currently associated with the hostname. Cancel Click Cancel to restore the default or previously saved settings. Apply Click Apply to save your changes. EX3510-B0 User’s Guide...
Page 187: Igmp/Mld
13.2 IGMP/MLD Settings Use this screen to configure multicast groups that the Zyxel Device manages through IGMP/MLD settings. To open this screen, click Network Setting > IGMP/MLD. EX3510-B0 User’s Guide...
Page 188 Group-Specific Query message. Multicast routers use group-specific queries to learn whether any member remains in a specific multicast group. Robustness Enter the number of times (1~7) the Zyxel Device can resend a packet if packet loss occurs due Value to network congestion. EX3510-B0 User’s Guide...
Page 189 Select this to have the Zyxel Device add a host to a multicast group immediately once the Zyxel Join Immediate Device receives an IGMP join message. (IPTV) Cancel Click Cancel to restore the default or previously saved settings. Apply Click Apply to save your changes back to the Zyxel Device. EX3510-B0 User’s Guide...
Page 190: Vlan Group
VoD and IPTV multicast servers. The Zyxel Device can also tag outgoing requests to the servers with these VLAN IDs. Figure 113 VLAN Group Example 14.1.1 What You Can Do in this Chapter Use these screens to manage VLAN groups on the Zyxel Device. EX3510-B0 User’s Guide...
Page 191: Vlan Group Settings
VLAN group. 14.2.1 Add/Edit a VLAN Group Click the Add New VLAN Group button in the VLAN Group screen to open the following screen. Use this screen to create a new VLAN group. Figure 115 Add/Edit VLAN Group EX3510-B0 User’s Guide...
Page 192 Note: Select TX Tagging to tag outgoing traffic from the associated LAN port with the VLAN ID number entered above. Cancel Click Cancel to exit this screen without saving any changes. Click OK to save your changes. EX3510-B0 User’s Guide...
Page 193: Interface Grouping
In the following example, the client that sends packets with the DHCP Vendor ID option set to MSFT 5.0 (meaning it is a Windows 2000 DHCP client) is assigned the IP address 192.168.2.2 and uses the WAN VDSL_PoE/ppp0.1 interface. Figure 116 Interface Grouping Application EX3510-B0 User’s Guide...
Page 194: Interface Group Configuration
Note: An interface can belong to only one group at a time. Note: After configuring a vendor ID, reboot the client device attached to the Zyxel Device to obtain an appropriate IP address. Note: You can have up to 15 filter criteria. EX3510-B0 User’s Guide...
Page 195 Click Add to identify LAN hosts to add to the interface group by criteria such as the type of the Add Clients With hardware or firmware. See Section 15.2.2 on page 196 for more information. the following DHCP Vendor This shows the index number of the rule. EX3510-B0 User’s Guide...
Page 196: Interface Grouping Criteria
MAC address, a vendor ID (DHCP option 60), an Identity Association Identifier (DHCP option 61), vendor specific information (DHCP option 125), or a VLAN group. Figure 119 Interface Grouping Criteria EX3510-B0 User’s Guide...
Page 197 Select this and the VLAN group of the matched traffic from the drop-down list box. A VLAN group can be configured in Network Setting > VLAN Group. Cancel Click Cancel to exit this screen without saving any changes. Click OK to save your changes. EX3510-B0 User’s Guide...
Page 198: Firewall
• Use the Access Control screen to view and configure incoming/outgoing filtering rules (Section 16.4 on page 202). • Use the DoS screen to activate protection against Denial of Service (DoS) attacks (.Section 16.5 on page 205). EX3510-B0 User’s Guide...
Page 199: What You Need To Know
Internet activities you can perform. Note: LAN to WAN is your access to all Internet services. WAN to LAN is the access of other computers on the Internet to devices behind the Zyxel Device. EX3510-B0 User’s Guide...
Page 200: Protocol Settings
Control screen. For a comprehensive list of port numbers and services, visit the IANA (Internet Assigned Number Authority) website. See Appendix C on page 297 for some examples. Note: Removing a protocol rule will also remove associated ACL rules. Click Security > Firewall > Protocol to display the following screen. EX3510-B0 User’s Guide...
Page 201: Add New/Edit Protocol Entry
Use this screen to add a customized service rule that you can use in the firewall’s ACL rule configuration. Click Add New Protocol Entry or the Edit icon next to an existing service in the Protocol screen to display the following screen. Figure 123 Protocol Entry: Add New/Edit EX3510-B0 User’s Guide...
Page 202: Access Control
This displays the source IP addresses to which this rule applies. Please note that a blank source address is equivalent to Any. Dst IP This displays the destination IP addresses to which this rule applies. Please note that a blank destination address is equivalent to Any. EX3510-B0 User’s Guide...
Page 203: Add/Edit An Acl Rule
IP address, IP Type, service, and direction. You can also specify a limit as to how many packets this rule applies to at a certain period of time or specify a schedule for this rule. EX3510-B0 User’s Guide...
Page 204 Select Source IP Select the source device to which the ACL rule applies. If you select Specific IP Address, enter Address the source IP address in the field below. Source IP Enter the source IP address. Address EX3510-B0 User’s Guide...
Page 205: Dos Settings
Click OK to save your changes. 16.5 DoS Settings DoS (Denial of Service) attacks can flood your Internet connection with invalid packets and connection requests, using so much bandwidth and so many resources that Internet access becomes unavailable. EX3510-B0 User’s Guide...
Page 206 Table 82 Security > Firewall > DoS LABEL DESCRIPTION DoS Protection Select Enable to enable protection against DoS attacks. Blocking Cancel Click Cancel to restore the default or previously saved settings. Apply Click Apply to save your changes. EX3510-B0 User’s Guide...
Page 207: Mac Filter
Figure 127 Security > MAC Filter You can choose to enable or disable the filters per entry; make sure that the check box under Active is selected if you want to use a filter, as shown in the example below. EX3510-B0 User’s Guide...
Page 208 Device in these address fields. Enter the MAC addresses in a valid MAC address format, that is, six hexadecimal character pairs, for example, 12:34:56:78:9a:bc. Delete Click the Delete icon to delete an existing rule. Cancel Click Cancel to restore the default or previously saved settings. Apply Click Apply to save your changes. EX3510-B0 User’s Guide...
Page 209: Parental Control
This shows the index number of the rule. Status This indicates whether the rule is active or not. A yellow bulb signifies that this rule is active. A gray bulb signifies that this rule is not active. EX3510-B0 User’s Guide...
Page 210: Add/Edit A Parental Control Profile
Click Add new PCP in the Parental Control screen to add a new rule or click the Edit icon next to an existing rule to edit it. Use this screen to configure a restricted access schedule and/or URL filtering settings to block the users on your network from accessing certain web sites. EX3510-B0 User’s Guide...
Page 211 Chapter 18 Parental Control Figure 130 Security > Parental Control > Add/Edit PCP (General, Rule List & Internet Access Schedule) EX3510-B0 User’s Guide...
Page 212 Click this to show a screen in which you can add a new service rule. You can configure the Service Service Name, Protocol, and Port of the new rule, as shown in Figure 133. This shows the index number of the rule. EX3510-B0 User’s Guide...
Page 213 Figure 132 Zyxel Family Safety Page Example Safety page Cancel Click Cancel to exit this screen without saving any changes. Click OK to save your changes. Add New Service Use this screen to add a new service rule. EX3510-B0 User’s Guide...
Page 214 Click Add in the Site/URL Keyword section of the Edit/Add new PCP screen to open the following screen. Note: Do not include “HTTP” or “HTTPS” in the keyword. HTTPS connections cannot be blocked by Parental Control. Figure 134 Security > Parental Control > Add/Edit PCP > Add Keyword EX3510-B0 User’s Guide...
Page 215 Enter a keyword and click OK to have the Zyxel Device block access to the website URLs that Keyword contain the keyword. Cancel Click Cancel to exit this screen without saving any changes. Click OK to save your changes. EX3510-B0 User’s Guide...
Page 216: Scheduler Rule
This shows the description of this rule. Modify Click the Edit icon to edit the schedule. Click the Delete icon to delete a scheduler rule. Note: You cannot delete a scheduler rule once it is applied to a certain feature. EX3510-B0 User’s Guide...
Page 217: Add/Edit A Schedule Rule
Enter the time period of each day, in 24-hour format, during which the rule will be enforced. Range Description Enter a description for this scheduler rule. Cancel Click Cancel to exit this screen without saving any changes. Click OK to save your changes. EX3510-B0 User’s Guide...
Page 218: Certificates
20.3 Local Certificates Click Security > Certificates to open the Local Certificates screen. Use this screen to view the Zyxel Device’s summary list of certificates, generate certification requests, and import the signed certificates. EX3510-B0 User’s Guide...
Page 219 For a certification request, click Load Signed to import the signed certificate. Click the Remove icon to delete the certificate (or certification request). You cannot delete a certificate that one or more features is configured to use. EX3510-B0 User’s Guide...
Page 220: Create Certificate Request
Click the View icon in the Local Certificates screen to open the following screen. Use this screen to view in-depth information about the certificate request. The Certificate is used to verify the authenticity of the certification authority. The Private Key serves as your digital signature for authentication and must be safely stored. EX3510-B0 User’s Guide...
Page 221 This field displays general information about the certificate. ca means that a Certification Authority signed the certificate. Subject This field displays information that identifies the owner of the certificate, such as Common Name (CN), Organizational Unit (OU), Organization (O) and Country (C). EX3510-B0 User’s Guide...
Page 222: Trusted Ca
This field displays information that identifies the owner of the certificate, such as Common Name (CN), OU (Organizational Unit or department), Organization (O), State (ST) and Country (C). It is recommended that each certificate have unique subject information. EX3510-B0 User’s Guide...
Page 223: View Trusted Ca Certificate
Click the View icon in the Trusted CA screen to open the following screen. Use this screen to view in- depth information about the certification authority’s certificate. The certificate text box is read-only and can be distributed to others. Figure 141 Trusted CA: View EX3510-B0 User’s Guide...
Page 224: Import Trusted Ca Certificate
Table 95 Trusted CA: Import Certificate LABEL DESCRIPTION Certificate File Click Browse or Choose File and select the certificate you want to upload. Path Cancel Click Cancel to exit this screen without saving any changes. Click OK to save your changes. EX3510-B0 User’s Guide...
Page 225: Log
CODE SEVERITY Emergency: The system is unusable. Alert: Action must be taken immediately. Critical: The system condition is critical. Error: There is an error condition on the system. Warning: There is a warning condition on the system. EX3510-B0 User’s Guide...
Page 226: System Log
The log facility allows you to send logs to different files in the syslog server. Refer to the documentation of your syslog program for more details. Level This field displays the severity level of the log. Category This field displays the type of the log. Messages This field states the reason for the log. EX3510-B0 User’s Guide...
Page 227: Security Log
The log facility allows you to send logs to different files in the syslog server. Refer to the documentation of your syslog program for more details. Level This field displays the severity level of the log. Category This field displays the type of the log. Messages This field states the reason for the log. EX3510-B0 User’s Guide...
Page 228: Traffic Status
Click System Monitor > Traffic Status to open the WAN screen. The figures in this screen show the total number of bytes received and sent through the Zyxel Device’s WAN interface. Packet statistics for each WAN interface are listed in the tables below. Figure 145 System Monitor > Traffic Status > WAN EX3510-B0 User’s Guide...
Page 229: Lan Status
Click System Monitor > Traffic Status > LAN to open the following screen. This screen allows you to view packet statistics for each LAN or WLAN interface on the Zyxel Device. Figure 146 System Monitor > Traffic Status > LAN EX3510-B0 User’s Guide...
Page 230: Nat Status
No. of Open This displays the number of NAT sessions currently opened for the connected host. Session Total This displays what percentage of NAT sessions the Zyxel Device can support is currently being used by all connected hosts. EX3510-B0 User’s Guide...
Page 231: Arp Table
MAC address, swaps the sender and target pairs, and unicasts the answer directly back to the requesting machine. ARP updates the ARP Table for future reference and then sends the packet to the MAC address that replied. EX3510-B0 User’s Guide...
Page 232: Arp Table Settings
This is the learned IPv4 or IPv6 IP address of a device connected to a port on the Zyxel Device. Address MAC Address This is the MAC address of the device with the listed IP address. Device This is the name of the Zyxel Device’s interface to which the device is connected. EX3510-B0 User’s Guide...
Page 233: Routing Table
The table below shows IPv4 and IPv6 routing information. The IPv4 subnet mask is ‘255.255.255.255’ for a host destination and ‘0.0.0.0’ for the default route. The gateway address is written as ‘*’(IPv4)/‘::’(IPv6) if none is set. Click System Monitor > Routing Table to open the following screen. EX3510-B0 User’s Guide...
Page 234 This indicates the destination IPv4 address or IPv6 address and prefix of this route. Gateway This indicates the IPv4 address or IPv6 address of the gateway that helps forward this route’s traffic. Subnet Mask This indicates the destination subnet mask of the IPv4 route. EX3510-B0 User’s Guide...
Page 235 0~1. For some models, wl1 indicates 5 GHz wireless interface, and wl0 indicates 2.4 GHz wireless interface. For the other models, wl1 indicates 5 GHz wireless interface, and wl0 indicates 2.4 GHz wireless interface. EX3510-B0 User’s Guide...
Page 236: Multicast Status
Source List This lists the IP addresses that are allowed or not allowed to receive the multicast group’s traffic depending on the filter mode. Member This lists the IP address of members currently in the multicast group. EX3510-B0 User’s Guide...
Page 237: Mld Status
Source List This lists the IP addresses that are allowed or not allowed to receive the multicast group’s traffic depending on the filter mode. Member This lists the IP address of members currently in the multicast group. EX3510-B0 User’s Guide...
Page 238: Wlan Station Status
The RSSI (Received Signal Strength Indicator) field shows the WiFi signal strength of the station’s wireless connection. The normal range is -30dBm to -79dBm. If the value drops below -80dBm, try moving the associated wireless station closer to the Zyxel Device to get better signal strength. EX3510-B0 User’s Guide...
Page 239 4 means the Zyxel Device is receiving a very good WiFi signal. 3 means the Zyxel Device is receiving a weak WiFi signal. 2 means the Zyxel Device is receiving a very weak WiFi signal. 1 means the Zyxel Device is not receiving a WiFi signal. EX3510-B0 User’s Guide...
Page 240: System
Type a host name for your Zyxel Device. Enter a descriptive name of up to 16 alphanumeric characters, not including spaces, underscores, and dashes. Domain Name Type a Domain name for your Zyxel Device. Cancel Click Cancel to restore the default or previously saved settings. Apply Click Apply to save your changes. EX3510-B0 User’s Guide...
Page 241: User Account
This field indicates whether the user account is active or not. Clear the check box to disable the user account. Select the check box to enable it. User Name This field displays the name of the account used to log into the Zyxel Device Web Configurator. EX3510-B0 User’s Guide...
Page 242: User Account Add/Edit
Select Enable or Disable to activate or deactivate the user account. User Name Enter a new name for the account. The User Name must contain 1 to 15 characters, including 0 to 9, a to z, and !@#%*()-_+=~,.{}[]\. Spaces are not allowed. EX3510-B0 User’s Guide...
Page 243 Administrator. • Quick Start Wizard • Network Setting • Security settings • Maintenance > System • Maintenance > SNMP Cancel Click Cancel to exit this screen without saving any changes. Click OK to save your changes. EX3510-B0 User’s Guide...
Page 244: Remote Management
Use this screen to configure through which interface(s), each service can access the Zyxel Device. You can also specify service port numbers computers must use to connect to the Zyxel Device. Click Maintenance > Remote Management > MGMT Services to open the following screen. EX3510-B0 User’s Guide...
Page 245 Domain screen. If you only want certain WAN connections to have access to the Zyxel Device using the corresponding services, then clear WAN, select Trust Domain and configure the allowed IP address(es) in the Trust Domain screen. EX3510-B0 User’s Guide...
Page 246: Trust Domain
Use this screen to configure a public IP address which is allowed to access the Zyxel Device. Click the Add Trust Domain button in the Maintenance > Remote Management > Trust Domain screen to open the following screen. EX3510-B0 User’s Guide...
Page 247 WAN. You can enter an IPv4 or IPv6 address and subnet mask or prefix length. Cancel Click Cancel to exit this screen without saving any changes. Click OK to save your changes back to the Zyxel Device. EX3510-B0 User’s Guide...
Page 248: Snmp
Examples of variables include the number of packets received, node port status, and so on. A Management Information Base (MIB) is a collection of managed objects. SNMP allows a manager and agents to communicate for the purpose of accessing these objects. EX3510-B0 User’s Guide...
Page 249: Snmp Settings
Click Maintenance > SNMP to open the following screen. Use this screen to configure the Zyxel Device SNMP settings. Configure how the Zyxel Device reports to the Network Management System (NMS) via SNMP using the screen below. Figure 160 Maintenance > SNMP EX3510-B0 User’s Guide...
Page 250 Trap Destination Type the IP address of the station to send your SNMP traps to. Cancel Click Cancel to restore the default or previously saved settings. Apply Click Apply to save your changes back to the Zyxel Device. EX3510-B0 User’s Guide...
Page 251: Time Settings
Zyxel Device’s time based on your local time zone. You can enter a time server address, select the time zone where the Zyxel Device is physically located, and configure Daylight Savings settings if needed. Click Maintenance > Time to open the following screen. EX3510-B0 User’s Guide...
Page 252 Chapter 31 Time Settings Figure 161 Maintenance > Time EX3510-B0 User’s Guide...
Page 253 October. The time you select in the o'clock field depends on your time zone. In Germany for instance, you would select 2 in the Hour field because Germany's time zone is one hour ahead of GMT or UTC (GMT+1). EX3510-B0 User’s Guide...
Page 254 Chapter 31 Time Settings Table 114 Maintenance > Time (continued) LABEL DESCRIPTION Cancel Click Cancel to restore the default or previously saved settings. Apply Click Apply to save your changes. EX3510-B0 User’s Guide...
Page 255: E-Mail Notification
Click this button to create a new entry. Mail Server This field displays the server name or the IP address of the mail server. Address Username This field displays the user name of the sender’s mail account. EX3510-B0 User’s Guide...
Page 256: E-Mail Notification Edit
Enter the e-mail address that you want to be in the from/sender line of the e-mail notification Address that the Zyxel Device sends. If you activate SSL/TLS authentication, the e-mail address must be able to be authenticated by the mail server as well. EX3510-B0 User’s Guide...
Page 257 Select STARTTLS to upgrade a plain text connection to a secure connection using SSL/TLS. Cancel Click this button to exit this screen without saving any changes. Click this button to save your changes and return to the previous screen. EX3510-B0 User’s Guide...
Page 258: Log Setting
IP address of the LAN client in the Syslog Server field. Remote allows you to store logs on a syslog server, while Local File allows you to store them on the Zyxel Device. Local File and Remote means your logs are stored both on the Zyxel Device and on a syslog server. EX3510-B0 User’s Guide...
Page 259 Local File and Remote. Syslog Server Enter the server name or IP address of the syslog server that will log the selected categories of logs. UDP Port Enter the port number used by the syslog server. EX3510-B0 User’s Guide...
Page 260: Example E-Mail Log
• You may edit the subject title. • The date format here is Day-Month-Year. • The date format here is Month-Day-Year. The time format is Hour-Minute-Second. • ‘End of Log’ message shows that a complete log has been sent. EX3510-B0 User’s Guide...
Page 261 |<1,02> 127|Apr 7 00 |From:192.168.1.131 To:192.168.1.255 |match |forward | 10:05:17 |UDP src port:00520 dest port:00520 |<1,02> 128|Apr 7 00 |From:192.168.1.1 To:192.168.1.255 |match |forward | 10:05:30 |UDP src port:00520 dest port:00520 |<1,02> End of Firewall Log EX3510-B0 User’s Guide...
Page 262: Firmware Upgrade
Zyxel Device again. Table 118 Maintenance > Firmware Upgrade LABEL DESCRIPTION Upgrade Firmware Restore Default Select the check box to have the Zyxel Device automatically reset itself after the new firmware Settings After is uploaded. Firmware Upgrade EX3510-B0 User’s Guide...
Page 263 If the upload was not successful, the following screen will appear. Click OK to go back to the Firmware Upgrade screen. Figure 168 Error Message Note that the Zyxel Device automatically restarts during the upload, causing a temporary network disconnect. In some operating systems, you may see the following icon on your desktop. EX3510-B0 User’s Guide...
Page 264 Chapter 34 Firmware Upgrade Network Temporarily Disconnected EX3510-B0 User’s Guide...
Page 265: Backup/Restore
(Section 35.2 on page 265). 35.2 Backup/Restore Settings Click Maintenance > Backup/Restore > Backup/Restore. Information related to factory default settings and backup configuration are shown in this screen. You can also use this to restore previous device configurations. EX3510-B0 User’s Guide...
Page 266 Restore Configuration allows you to upload a new or previously saved configuration file from your computer to your Zyxel Device. Table 119 Restore Configuration LABEL DESCRIPTION File Path Type in the location of the file you want to upload in this field or click Browse to find it. EX3510-B0 User’s Guide...
Page 267 Figure 171 Configuration Upload Error Reset to Factory Defaults Click the Reset button to clear all user-entered configuration information and return the Zyxel Device to its factory defaults. The following warning screen appears. Figure 172 Reset Warning Message EX3510-B0 User’s Guide...
Page 268: Reboot
System Reboot allows you to reboot the Zyxel Device remotely without turning the power off. You may need to do this if the Zyxel Device hangs, for example. Click Maintenance > Reboot. Click Reboot to have the Zyxel Device reboot. This does not affect the Zyxel Device's configuration. Figure 174 Maintenance > Reboot EX3510-B0 User’s Guide...
Page 269: Chapter 36 Diagnostic
If an MEP port does not respond to the source MEP, this may indicate a fault. Administrators can take further action to check and resume services from the fault according to the line connectivity status report. EX3510-B0 User’s Guide...
Page 270: Ping & Traceroute & Nslookup
Click this to display the route path and transmission delays between the Zyxel Device to the IPv6 address that you entered. Nslookup Click this button to perform a DNS lookup on the IP address of a computer you enter. EX3510-B0 User’s Guide...
Page 271: Ag (Cfm)
Click this switch to enable or disable Y.1731, which monitors Ethernet performance. When the switch goes to the right , the function is enabled. Otherwise, it is not. Interface Select the interface on which you want to enable the IEEE 802.1ag CFM. EX3510-B0 User’s Guide...
Page 272: Ah (Oam)
(Operations, Administration and Maintenance) as described in IEEE 802.3ah is a link monitoring protocol. It utilizes OAM Protocol Data Units (OAM PDU’s) to transmit link status information between directly connected Ethernet devices. Both devices must support IEEE 802.3ah. EX3510-B0 User’s Guide...
Page 273 Zyxel Device into loopback mode. Select Active Mode so the Zyxel Device initiates OAM discovery, send information PDUs; and may send event notification PDUs, variable request/response PDUs, or loopback control PDUs. Apply Click this button to save your changes. EX3510-B0 User’s Guide...
Page 274: Part Iii: Troubleshooting And Appendices
Troubleshooting and Appendices Appendices contain general information. Some information may not apply to your Zyxel Device.
Page 275: Chapter 37 Troubleshooting
Make sure you understand the normal behavior of the LED. See Table 2 on page Check the hardware connections. Inspect your cables for damage. Contact the vendor to replace any damaged cables. Turn the Zyxel Device off and on. EX3510-B0 User’s Guide...
Page 276: Zyxel Device Access And Login
Make sure your Internet browser does not block pop-up windows and has JavaScripts and Java enabled. If it is possible to log in from another interface, check the service control settings for HTTP and HTTPS (Maintenance > Remote Management). EX3510-B0 User’s Guide...
Page 277: Internet Access
I cannot use FTP to upload/download the configuration file. / I cannot use FTP to upload new firmware. See the troubleshooting suggestions for I cannot see or access the Login screen in the Web Configurator. Ignore the suggestions about your browser. 37.3 Internet Access I cannot access the Internet. EX3510-B0 User’s Guide...
Page 278 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Table 2 on page Turn the Zyxel Device off and on. If the problem continues, contact your vendor. EX3510-B0 User’s Guide...
Page 279: Wireless Internet Access
When using UPnP and the Zyxel Device reboots, my computer cannot detect UPnP and refresh My Network Places > Local Network. Disconnect the Ethernet cable from the Zyxel Device’s LAN port or from your computer. Re-connect the Ethernet cable. EX3510-B0 User’s Guide...
Page 280: Ip Address Setup
I need to set the computer’s IP address to be in the same subnet as the Zyxel Device. In Windows 10, open the Control Panel. Click Network and Internet (this field may be missing in your version) > Network and Sharing Center. Click Change adapter settings. EX3510-B0 User’s Guide...
Page 281 Right-click the Ethernet icon, and then select Properties. Click Internet Protocol Version 4 (TCP/IPv4) and then click Properties. Select Use the following IP address and enter an IP address from 192.168.1.2 to 192.168.1.254. The Subnet mask will be entered automatically. EX3510-B0 User’s Guide...
Page 282 Chapter 37 Troubleshooting Click OK when you are done and close all windows. EX3510-B0 User’s Guide...
Page 283: Appendix A Customer Support
• Brief description of the problem and the steps you took to solve it. Corporate Headquarters (Worldwide) Taiwan • Zyxel Communications Corporation • http://www.zyxel.com Asia China • Zyxel Communications (Shanghai) Corp. Zyxel Communications (Beijing) Corp. Zyxel Communications (Tianjin) Corp. • https://www.zyxel.com/cn/zh/ India • Zyxel Technology India Pvt Ltd • https://www.zyxel.com/in/en/ Kazakhstan •...
Page 284 • Zyxel Singapore Pte Ltd. • http://www.zyxel.com.sg Taiwan • Zyxel Communications Corporation • https://www.zyxel.com/tw/zh/ Thailand • Zyxel Thailand Co., Ltd • https://www.zyxel.com/th/th/ Vietnam • Zyxel Communications Corporation-Vietnam Office • https://www.zyxel.com/vn/vi Europe Belarus • Zyxel BY • https://www.zyxel.by Belgium • Zyxel Communications B.V. • https://www.zyxel.com/be/nl/...
Page 285 Appendix A Customer Support • https://www.zyxel.com/be/fr/ Bulgaria • Zyxel България • https://www.zyxel.com/bg/bg/ Czech Republic • Zyxel Communications Czech s.r.o • https://www.zyxel.com/cz/cs/ Denmark • Zyxel Communications A/S • https://www.zyxel.com/dk/da/ Estonia • Zyxel Estonia • https://www.zyxel.com/ee/et/ Finland • Zyxel Communications • https://www.zyxel.com/fi/fi/ France •...
Page 286 • Zyxel Communications Poland • https://www.zyxel.com/pl/pl/ Romania • Zyxel Romania • https://www.zyxel.com/ro/ro Russia • Zyxel Russia • https://www.zyxel.com/ru/ru/ Slovakia • Zyxel Communications Czech s.r.o. organizacna zlozka • https://www.zyxel.com/sk/sk/ Spain • Zyxel Communications ES Ltd • https://www.zyxel.com/es/es/ Sweden • Zyxel Communications • https://www.zyxel.com/se/sv/ Switzerland •...
Page 287 Appendix A Customer Support Turkey • Zyxel Turkey A.S. • https://www.zyxel.com/tr/tr/ • Zyxel Communications UK Ltd. • https://www.zyxel.com/uk/en/ Ukraine • Zyxel Ukraine • http://www.ua.zyxel.com South America Argentina • Zyxel Communications Corporation • https://www.zyxel.com/co/es/ Brazil • Zyxel Communications Brasil Ltda. • https://www.zyxel.com/br/pt/ Colombia •...
Page 288 Appendix A Customer Support Middle East • Zyxel Communications Corporation • https://www.zyxel.com/me/en/ North America • Zyxel Communications, Inc. - North America Headquarters • https://www.zyxel.com/us/en/ Oceania Australia • Zyxel Communications Corporation • https://www.zyxel.com/au/en/ Africa South Africa • Nology (Pty) Ltd. • https://www.zyxel.com/za/en/...
Page 289: Appendix B Ipv6
10 bits 54 bits 64 bits Global Address A global address uniquely identifies a device on the Internet. It is similar to a “public IP address” in IPv4. A global unicast address starts with a 2 or 3. EX3510-B0 User’s Guide...
Page 290 The following table describes the multicast addresses which are reserved and can not be assigned to a multicast group. Table 125 Reserved Multicast Address MULTICAST ADDRESS FF00:0:0:0:0:0:0:0 FF01:0:0:0:0:0:0:0 FF02:0:0:0:0:0:0:0 FF03:0:0:0:0:0:0:0 FF04:0:0:0:0:0:0:0 FF05:0:0:0:0:0:0:0 FF06:0:0:0:0:0:0:0 FF07:0:0:0:0:0:0:0 FF08:0:0:0:0:0:0:0 FF09:0:0:0:0:0:0:0 FF0A:0:0:0:0:0:0:0 FF0B:0:0:0:0:0:0:0 FF0C:0:0:0:0:0:0:0 FF0D:0:0:0:0:0:0:0 EX3510-B0 User’s Guide...
Page 291 IA_NA were obtained) a Renew message. If the time T2 is reached and the server does not respond, the client sends a Rebind message to any available server (S2). For an IA_TA, the client may send a Renew or Rebind message at the client's discretion. EX3510-B0 User’s Guide...
Page 292 (from the host) with a neighbor advertisement message. • Neighbor advertisement: A response from a node to announce its link-layer address. • Router solicitation: A request from a host to locate a router that can act as the default router and forward packets. EX3510-B0 User’s Guide...
Page 293 Done message to the router or switch. The router or switch then sends a group-specific query to the port on which the Done message is received to determine if other devices connected to this port should remain in the group. EX3510-B0 User’s Guide...
Page 294 Install Dibbler and select the DHCPv6 client option on your computer. After the installation is complete, select Start > All Programs > Dibbler-DHCPv6 > Client Install as service. Select Start > Control Panel > Administrative Tools > Services. Double click Dibbler - a DHCPv6 client. EX3510-B0 User’s Guide...
Page 295 Windows 7 supports IPv6 by default. DHCPv6 is also enabled when you enable IPv6 on a Windows 7 computer. To enable IPv6 in Windows 7: Select Control Panel > Network and Sharing Center > Local Area Connection. Select the Internet Protocol Version 6 (TCP/IPv6) checkbox to enable it. Click OK to save the change. EX3510-B0 User’s Guide...
Page 296 IPv4 Address... : 172.16.100.61 Subnet Mask ... : 255.255.255.0 Default Gateway ..: fe80::213:49ff:feaa:7125%11 172.16.100.254 EX3510-B0 User’s Guide...
Page 297: Appendix C Services
• If the Protocol is TCP, UDP, or TCP/UDP, this is the IP port number. • If the Protocol is USER, this is the IP protocol number. • Description: This is a brief explanation of the applications that use this service or the situations in which this service is used. EX3510-B0 User’s Guide...
Page 298 Microsoft Networks’ messenger service uses this protocol. NetBIOS TCP/UDP The Network Basic Input/Output System is used for communication between computers in a LAN. TCP/UDP TCP/UDP TCP/UDP NEW-ICQ 5190 An Internet chat program. NEWS A protocol for news groups. EX3510-B0 User’s Guide...
Page 299 SSDP 1900 The Simple Service Discovery Protocol supports Universal Plug-and-Play (UPnP). TCP/UDP Secure Shell Remote Login Program. STRM WORKS 1558 Stream Works Protocol. SYSLOG Syslog allows you to send system logs to a UNIX server. EX3510-B0 User’s Guide...
Page 300 Internet and in UNIX environments. It operates over TCP/IP networks. Its primary function is to allow users to log into remote host systems. VDOLIVE 7000 A videoconferencing solution. The UDP port number is specified in the application. user- defined EX3510-B0 User’s Guide...
Page 301: Appendix D Legal Information
The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of Zyxel Communications Corporation. Published by Zyxel Communications Corporation. All rights reserved.
Page 302 Pour les dispositifs munis d’antennes amovibles, le gain maximal d'antenne permis pour les dispositifs utilisant les bandes de 5 250 à 5 350 MHz et de 5 470 à 5 725 MHz doit être conforme à la limite de la p.i.r.e. EX3510-B0 User’s Guide...
Page 303 Hrvatski Zyxel ovime izjavljuje da je radijska oprema tipa u skladu s Direktivom 2014/53/UE. (Croatian) Íslenska Hér með lýsir, Zyxel því yfir að þessi búnaður er í samræmi við grunnkröfur og önnur viðeigandi ákvæði tilskipunar 2014/53/ (Icelandic) EX3510-B0 User’s Guide...
Page 304 The regulatory limits for maximum output power are specified in EIRP. The EIRP level (in dBm) of a device can be calculated by adding the gain of the antenna used (specified in dBi) to the output power available at the connector (specified in dBm). EX3510-B0 User’s Guide...
Page 305 Zyxel products put on the EU market in compliance with the requirement of the European Parliament and the Council published Directive 2009/ 125/EC establishing a framework for the setting of ecodesign requirements for energy-related products (recast), so called as "ErP Directive EX3510-B0 User’s Guide...
Page 306 第十二條經型式認證合格之低功率射頻電機，非經許可，公司，商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。 • 第十四條低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。前項合法通信，指依電信法規定作業之無線電通信。低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。 • 無線資訊傳輸設備忍受合法通信之干擾且不得干擾合法通信；如造成干擾，應立即停用，俟無干擾之虞，始得繼續使用。 • 無線資訊傳輸設備的製造廠商應確保頻率穩定性，如依製造廠商使用手冊上所述正常操作，發射的信號應維持於操作頻帶中 • 使用無線產品時，應避免影響附近雷達系統之操作。 • 高增益指向性天線只得應用於固定式點對點系統。以下訊息僅適用於產品屬於專業安裝並銷售至台灣地區 • 本器材須經專業工程⼈員安裝及設定，始得設置使用，且不得直接販售給⼀般消費者。安全警告 - 為了您的安全，請先閱讀以下警告及指示 : • 請勿將此產品接近水、火焰或放置在高溫的環境。 • 避免設備接觸 : - 任何液體 - 切勿讓設備接觸水、雨水、高濕度、污水腐蝕性的液體或其他水份。 - 灰塵及污物 - 切勿接觸灰塵、污物、沙土、食物或其他不合適的材料。 EX3510-B0 User’s Guide...
Page 307 To obtain the services of this warranty, contact your vendor. You may also refer to the warranty policy for the region in which you bought the device at http://www.zyxel.com/web/support_warranty_info.php. Registration Register your product online at www.zyxel.com to receive e-mail notices of firmware upgrades and related information. EX3510-B0 User’s Guide...
Page 308 You can download the latest firmware at www.zyxel.com. If you cannot find it there, contact your vendor or Zyxel Technical Support at support@zyxel.com.tw. To obtain the source code covered under those Licenses, please contact your vendor or Zyxel Technical Support at support@zyxel.com. EX3510-B0 User’s Guide...
Page 309: Index
106, 107 Certification Authority RADIUS server Certification Authority, see CA certifications viewing backup CCMs configuration link trace test loopback test band steering enable bandwidth capacity cable type Basic Service Set, see BSS blinking LEDs change password Bridge mode EX3510-B0 User’s Guide...
Page 310 Denials of Service, see DoS DHCP factory-default configuration 118, 134 reload Differentiated Services, see DiffServ Fast Leave DiffServ enable marking rule filters digital IDs MAC address 96, 107 disclaimer Finger services distance maximum firewall cable type add protocols DDoS 118, 135 EX3510-B0 User’s Guide...
Page 311 Wizard prefix length 74, 86, 289 IEEE 802.11ax subnet mask unspecified address IEEE 802.1Q IPv6 address abbreviation method IGMP IPv6 rapid deployment multicast group list 187, 236, 237 version encapsulation type IGMP Fast Leave IGMPv2 EX3510-B0 User’s Guide...
Page 312 166, 168, 179, 180 link trace applications Link Trace Message, see LTM IP alias Link Trace Response, see LTR example login global password Logout icon inside logs 225, 228, 236, 258 local Loop Back Response, see LBR outside EX3510-B0 User’s Guide...
Page 313 Point-to-Point Tunneling Protocol, see PPTP reset 23, 267 POP3 RESET button port using 1G WAN Reset button restart Restart icon restoring configuration port forwarding RFC 1058, see RIP ports RFC 1389, see RIP power button RFC 3164 POWER LED PPPoE EX3510-B0 User’s Guide...
Page 314 WiFi traffic srTCM transmission speed SSID cable type activation trTCM management Two Rate Three Color Marker, see trTCM MBSSID TWT (Target Wakeup Time) static route 137, 144 configuration 138, 140, 184 example example configuration EX3510-B0 User’s Guide...
Page 315 WAN LED Internet warranty WLAN Station Status screen note 110, 112 web browser pop-up activate web browser pop-up window example web browser version recommended limitations Web Configurator layout example login push button overview WPS button password using EX3510-B0 User’s Guide...
Page 316 Index WPS LED WPS methods tutorial WPS process example Zyxel Device managing Zyxel Family Safety page EX3510-B0 User’s Guide...

ZyXEL Communications EX3510-B0 User Manual

Chapter 2 Web Configurator

Chapter 3 Quick Start Wizard

Chapter 4 Tutorials

Chapter 5 Connection Status

Chapter 6 Broadband

Chapter 7 Wireless

Chapter 8 Home Networking

Chapter 9 Routing

Chapter 10 Quality of Service (Qos)

Chapter 12 Dynamic DNS Setup

Chapter 13 IGMP/MLD

Chapter 14 VLAN Group

Chapter 15 Interface Grouping

Chapter 16 Firewall

Chapter 17 MAC Filter

Chapter 18 Parental Control

Chapter 19 Scheduler Rule

Chapter 20 Certificates

Chapter 21 Log

Chapter 22 Traffic Status

Chapter 23 ARP Table

Chapter 24 Routing Table

Chapter 25 Multicast Status

Chapter 26 WLAN Station Status

Chapter 28 User Account

Chapter 29 Remote Management

Chapter 30 SNMP

Chapter 31 Time Settings

Chapter 32 E-Mail Notification

Chapter 33 Log Setting

Chapter 34 Firmware Upgrade

Chapter 35 Backup/Restore

Chapter 36 Diagnostic

Quick Links

Troubleshooting

Related Manuals for ZyXEL Communications EX3510-B0

Summary of Contents for ZyXEL Communications EX3510-B0