Troubleshooting Hwtacacs; Troubleshooting Ldap - HP VSR1000 Security Configuration Manual

The accounting server IP address configured on the NAS is incorrect. For example, the NAS is
•
configured to use a single server to provide authentication, authorization, and accounting services,
but in fact the services are provided by different servers.
Solution
Check that:
The accounting port number is correctly configured.
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• The accounting server IP address is correctly configured on the NAS.

Troubleshooting HWTACACS

Similar to RADIUS troubleshooting. See

Troubleshooting LDAP

Symptom
User authentication fails.
Analysis
Possible reasons include:
A communication failure exists between the NAS and the LDAP server.
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The LDAP server IP address or port number configured on the NAS is not correct.
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The username is not in the format userid@isp-name, or the ISP domain is not correctly configured on
•
the NAS.
• The user is not configured on the LDAP server.
The password entered by the user is incorrect.
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The administrator DN or password is not configured.
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Some user attributes (for example, the username attribute) configured on the NAS are not consistent
•
with those configured on the server.
No user search base DN is specified for the LDAP scheme.
•
Solution
Check that:
The NAS and the LDAP server can ping each other.
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The IP address and port number of the LDAP server configured on the NAS match those of the
•
server.
The username is in the correct format and the ISP domain for the user authentication is correctly
•
configured on the NAS.
The user is configured on the LDAP server.
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The correct password is entered.
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The administrator DN and the administrator password are correctly configured.
•
"Troubleshooting RADIUS."
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