HP MSR20-1X Router Series Installation Guide Part number: 5998-1410 Document version: 6PW101-20140523...
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HEWLETT-PACKARD COMPANY MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
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Installing a VPM module ······································································································································· 34 Removing a VPM module ····································································································································· 34 Troubleshooting ·························································································································································· 36 Power supply failures ····················································································································································· 36 Power LED is off ····················································································································································· 36 Configuration system problems ···································································································································· 36 No terminal display ·············································································································································· 36 Garbled terminal display ······································································································································ 37 No response from the serial port ·························································································································...
Product overview The HP MSR20- 1 x Router Series includes the following models: Type JD431A MSR20-10 JF239A MSR20-11 JF241A MSR20-12 JF807A MSR20-12-W JF806A MSR20-12-T JG209A MSR20-12-T-W(NA) JF240A MSR20-13 JF808A MSR20-13-W JG210A MSR20-13-W(NA) This chapter describes the chassis panel views of these routers. NOTE: The chassis panel views in this document are for illustration only and might slightly differ from the actual panel views.
MSR20-12 panel views Figure 5 MSR20-12 front panel (1) Power switch (2) Power receptacle (3) USB port (4) Reset button Figure 6 MSR20-12 rear panel (1) Grounding screw (2) Console/AUX port (3) E1 port EPRI0 (4) SIC/DSIC slot (5) Ethernet LAN ports (ETH1 to (6) Ethernet WAN port ETH0 ETH4) MSR20-12-W panel views...
Figure 8 MSR20-12-W rear panel (1) Grounding screw (2) Antenna port (3) Console/AUX port (4) E1 port EPRI0 (5) SIC/DSIC slot (6) Antenna port (7) Ethernet LAN ports (ETH1 to (8) Ethernet WAN port ETH0 ETH4) MSR20-12-T panel views Figure 9 MSR20-12-T front panel (1) Power switch (2) Power receptacle (3) USB port...
MSR20-12-T-W(NA) panel views Figure 11 MSR20-12-T-W(NA) front panel (1) Power switch (2) Power receptacle (3) USB port (4) Reset button Figure 12 MSR20-12-T-W(NA) rear panel (1) Grounding screw (2) Antenna port (3) Console/AUX port (4) T1 port TPRI0 (5) SIC/DSIC slot (6) Antenna port (7) Ethernet LAN ports (ETH1 to (8) Ethernet WAN port ETH0...
Figure 14 MSR20-13 rear panel (1) Grounding screw (2) Console/AUX port (3) G.SHDSL0 port (4) SIC/DSIC slot (5) Ethernet LAN ports (ETH1 to (6) Ethernet WAN port ETH0 ETH4) (7) ISDN BRI S/T0 port MSR20-13-W panel views Figure 15 MSR20-13-W front panel (1) Power switch (2) Power receptacle (3) USB port...
MSR20-13-W(NA) panel views Figure 17 MSR20-13-W(NA) front panel (1) Power switch (2) Power receptacle (3) USB port (4) Reset button Figure 18 MSR20-13-W rear panel (1) Grounding screw (2) Antenna port (3) Console/AUX port (4) G.SHDSL0 port (5) SIC/DSIC slot (6) Antenna port (7) Ethernet LAN ports (ETH1 to ETH4) (8) Ethernet WAN port ETH0...
Preparing for installation Safety recommendations Safety symbols When reading this document, note the following symbols: WARNING means an alert that calls attention to important information that if not understood or followed can result in personal injury. CAUTION means an alert that calls attention to important information that if not understood or followed can result in data loss, data corruption, or damage to hardware or software.
Rack-mounting • Temperature and humidity You must maintain a proper temperature and humidity in the equipment room. Long-term high humidity may lead to bad insulation, electricity leakage, mechanical property changes, and metal corrosion. However, if the relative humidity is too low, captive screws may become loose as the result of contraction of insulation washers and static electricity may be produced in a dry environment to jeopardize the circuits on the device.
ESD prevention To prevent electrostatic discharge (ESD), note the following guidelines: Make sure that the router and the floor are well grounded. • Take dust-proof measures for the equipment room. • Maintain the humidity and temperature at a proper level. •...
NOTE: Use electromagnetic shielding when necessary. Lightning protection To protect the router from lightning better, do as follows: Make sure the grounding cable of the chassis is well grounded. • Make sure the grounding terminal of the AC power receptacle is well grounded. •...
Checklist before installation Table 4 Checklist before installation Item Requirements Result • There is a minimum clearance of 10 cm (3.9 in) around the inlet and exhaust vents for heat dissipation of the router Ventilation chassis. • A ventilation system is available at the installation site. Temperature 0°C to 40°C (32°F to 104°F) Relative humidity...
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Item Requirements Result • The router is far away from any moist area and heat source. Safety precautions • The emergency power switch in the equipment room is located. • Installation accessories supplied with the router Tools • User supplied tools •...
Installing the router WARNING! To avoid bodily injury, do not touch any naked wires and terminals, and parts with a high-voltage hazard sign. NOTE: • The barcode stuck on the router chassis contains information about production and servicing. Before you return a faulty router for serving, please provide the barcode information of the router to your local sales agent.
Figure 20 MSR20-1X router installation flow Start Install the router to a Install the router to a rack workbench Install the router to a specified position? Install the router to a wall Check the workbench Install wall-mounting screws Install a 19-inch rack Ground the router Install antennas Install interface modules...
To install the router to a workbench: Place the router up-side down on the workbench, and attach the rubber feet to the four round holes in the chassis bottom. Place the router top-side up on the workbench. Figure 21 Install the router to a workbench Installing the router on a wall To install the router to a wall: Mark the locations of the two mounting holes on the wall.
Figure 22 Wall-mounting CAUTION: When mounting the router, keep the network interface facing downwards and the two sides with ventilation holes vertical to the ground. Installing the router to a 19-inch rack NOTE: The MSR20-1X router does not provide mounting brackets. To install the router to a rack, order mounting brackets.
To install the router to a 19-inch rack: Determine where to install the cage nuts according to the hole distances of the mounting brackets. Install cage nuts to the rack posts. Attach the front left and right mounting brackets to the router. Fix the router horizontally by fastening the mounting brackets to the rack with appropriate pan head screws.
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You can ground the router in one of the following ways, depending on the grounding conditions available at the installation site: • Grounding the router with a grounding strip Grounding the router with a grounding conductor buried in the earth ground •...
Figure 27 Connect the grounding cable to the chassis (1) OT terminal Grounding the router with a grounding conductor buried in the earth ground If the installation site has no grounding strips, but earth ground is available, hammer a 0.5 m (1.64 ft) or longer angle iron or steel tube into the earth ground to serve as a grounding conductor.
Figure 29 Install an antenna CAUTION: Do not touch the antenna top, especially after the antenna is connected with the grounding contact. • Otherwise electrostatic discharge (ESD) may damage the router. To ensure signal quality, use antennae supplied with the router. •...
To install a DSIC interface module: Remove the screws on the two horizontal neighboring SIC filler panels and the slot divider by using a Phillips screwdriver. Draw out the slot divider. Push the DSIC interface module into the DSIC slot along the guide rails until it closely mates with the rear panel of the router.
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Figure 33 Connect an Ethernet cable to a LAN port Connecting a synchronous/asynchronous serial interface cable The MSR20- 1 1 uses a synchronous/asynchronous serial interface cable with DB-28 connectors for connection. Before connecting to a port on the MSR20- 1 1, confirm the line properties of the interface to select an appropriate cable from the following cable options: V.24 (RS232) DTE cable: DB-25 (male) connector at the network end •...
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Connecting an E1 interface cable The E1 interface cables for the MSR20- 1 2 are E1 G.703-compliant 75-ohm unbalanced coaxial cables. A 75-ohm unbalanced coaxial cable connects MSR20- 1 2 with the DB- 1 5 connector and the network end with the BNC connector.
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Figure 37 Connect a T1 interface cable Connecting an ISDN BRI S/T interface cable An MSR20- 1 3 ISDN BRI S/T interface cable is a standard Ethernet cable that has RJ-45 connectors at both ends. To connect an ISDN BRI S/T interface cable: If the line is an ISDN U-interface line, use an NT1 for conversion.
Figure 39 Connect a G.SHDSL interface cable Connecting the console cable and setting terminal parameters Connecting the console cable To connect the console cable: Select a console terminal, which can be an ASCII terminal with an RS232 serial port or a PC. A PC is more commonly used.
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Figure 41 The Connection Description interface of HyperTerminal Select the serial port to be used from the Connect using list, and click OK. Figure 42 Select a port for the HyperTerminal connection Set Bits per second to 9600, Data bits to 8, Parity to None, Stop bits to 1, and Flow control to None, and click OK.
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Figure 43 Set serial port parameters Select File > Properties in the HyperTerminal window. Figure 44 HyperTerminal window Click the Settings tab, set the emulation to VT100 or Auto Detect and click OK in the Test Properties dialog box.
Figure 45 Set the terminal emulation parameters Connecting an AC power cord To connect the AC power cord: Make sure the router is well grounded and the power switch of the router is in the OFF position. Connect one end of the power cord shipped with the router to the power socket on the rear panel, and the other end to an AC power source.
Booting Normal Extend BootWare..The Extend BootWare is self-decompressing..... Done! **************************************************************************** HP MSR20-10 BootWare, Version 2.24 **************************************************************************** Copyright (c) 2010-2011 Hewlett-Packard Development Company, L.P. Compiled Date : Feb 16 2011 CPU Type : MPC8323E CPU L1 Cache : 16KB CPU Clock Speed...
PCB Version : 3.0 BootWare Validating... Press Ctrl+B to enter extended boot menu... Starting to get the main application file--flash0:/mainmsr201x.bin!..................................The main application file is self-decompressing........Done! System application is starting... User interface con0 is available. Press ENTER to get started.
Installing and upgrading internal modules This chapter describes how to install and upgrade internal modules. The MSR20- 1 x Router Series has one type of internal module: Voice processing module (VPM) NOTE: The barcode stuck on the router chassis contains information about production and servicing. Before you •...
Figure 47 Remove the chassis cover Locating the internal modules in the router Figure 48 Internal architecture of an MSR 20-1x router (1) VPM module (2) Built-in WLAN module (3) Front panel...
(4) Power supply (5) Rear panel Installing and removing a VPM module The VPM module can perform voice traffic compression/decompression, echo cancellation (EC), and comfortable noise generation (CNG). The VPM modules fall into the following types: 8-channel VPM (RT-VPM8) • 16-channel VPM (RT-VPM16) •...
Troubleshooting NOTE: The barcode stuck on the router chassis contains information about production and servicing. Before you • return a faulty router for serving, please provide the barcode information of the router to your local sales agent. An HP tamper-proof label is stuck on a mounting screw on the router chassis. The local sales agent •...
The console cable is connected to an incorrect serial port (the serial port in use is not the one set on the terminal). The properties of the terminal are incorrect. You must configure the console terminal as follows: set Bits per second to 9600, Data bits to 8, Parity to None, Stop bits to 1, Flow control to None, and Terminal Emulation to VT100.
NOTE: After reboot, the system runs with the initial default configuration, but the original configuration file is still • stored in the storage medium. To restore the original configuration, use the display saved-configuration command to display the configuration, and then copy and execute the configuration. If the password is stored in plain text, you can use the display current-configuration command to view •...
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To solve this problem: Check whether the router supports the interface module. Check whether the interface module is installed in the correct slot. Check whether the interface cable is correctly selected. Check whether the interface cable is correctly connected.
Appendix A Technical specifications MSR20-1X specifications Table 6 MSR20-1X specifications 20-1 20-1 20-1 20-12- 20-1 20-12-T- 20-1 20-13- 20-13- Item W(NA) W(NA) Console/AUX port USB port FE WAN port FE LAN port Serial port E1 port (75-ohm impedance by default) T1 port G.SHDSL.BIS (4-wire) port...
20-1 20-1 20-1 20-12- 20-1 20-12-T- 20-1 20-13- 20-13- Item W(NA) W(NA) Operating 0°C to 40°C (32°F to 104°F) temperature Relative humidity 5% to 90% (non-condensin NOTE: • MSR20-12-T-W(NA) and MSR20-13-W(NA) are North American models. Before installing a SIC-1VE1 or SIC-1VT1 module to the MSR20-12/20-12-W/20-12-T/20-12-T-W(NA), •...
Appendix B LEDs and Reset button LEDs MSR20-10 Table 8 MSR20-10 LED description Location Status Description Solid green The power supply is connected. Front panel The power supply is not connected. Fast flashing The system is starting up. (green) Slow flashing The system is operating properly.
Location Status Description Slow flashing The system is operating properly. (green) Fast flashing A problem has occurred to the system. (yellow) The system has failed to operate properly. Solid green A link is present. Front panel Flashing green The interface is transmitting or receiving data. No link is present.
Location Status Description No carrier signal is received. Solid green The EPRI0 port is in loopback state. One of the following alarms is generated—AIS, LFA, LP/AL Rear panel Flashing green or RAI. No loopback or alarm has occurred. MSR20-12-W Table 11 MSR20-12-W LED description Location Status Description...
MSR20-12-T Table 12 MSR20-12-T LED description Location Status Description Solid green The power supply is connected. Front panel The power supply is not connected. Fast flashing The system is starting up. (green) Slow flashing The system is operating properly. (green) Front panel Fast flashing A problem has occurred to the system.
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Location Status Description Fast flashing The system is starting up. (green) Slow flashing The system is operating properly. (green) Front panel Fast flashing A problem has occurred to the system. (yellow) The system has failed to operate properly. Solid green A link is present.
Location Status Description Solid green A link is present. Front panel Flashing green The interface is transmitting or receiving data. No link is present. No built-in WLAN module is provided with the WLAN Front panel model. Solid green A BRI link is present. Front panel No BRI link is present.
Location Status Description Slow flashing The system is operating properly. (green) WLAN Front panel Fast flashing The device is working under a large amount of traffic. (green) The system is operating abnormally. Solid green A BRI link is present. Front panel No BRI link is present.
Appendix C Setting the fixed E1 port impedance CAUTION: The DIP switches are located at the mother board inside the router chassis. To operate the DIP switches, you must open the router chassis. For more information, see the chapter “Installing and upgrading internal modules.”...
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Configuration of Configuration of Description 75-ohm impedance 120-ohm impedance ON: RxShield is grounded. RxShield grounding 7BIT mode selection switch OFF: RxShield is not grounded. OFF: RxShield is grounded via SxShield grounding capacitance 8BIT mode selection switch ON: RxShield is grounded directly. NOTE: HP recommends that you select the DIP switch of the fixed E1 port in this way: when you connect 75-ohm •...
Appendix D Arranging slots and numbering interfaces Slot arrangement The router provides SIC slots. You can expand two SIC slots to one DSIC slot by removing the slot divider. All fixed ports on the MSR20- 1 X belong to slot 0. Table 16 MSR20-1X slot arrangement Model Slot arrangement...
Index A C E G I L N O P R S T U V Garbled terminal display,37 General safety recommendations,8 MSR20- 1 0,42 Grounding the router,18 MSR20- 1 0 panel views,1 MSR20- 1 1,42 MSR20- 1 1 panel views,2 Installation flow,14 MSR20- 1...
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Safety recommendations,8 Temperature and humidity,9 Safety symbols,8 Safety with electricity,8 User password loss,37 Slot arrangement,1 Starting up and configuring the router,30 Super password loss,38 Verifying the installation,29...