Other Problems or Issues
This section describes problems that do not fit any of the categories above. Typically these are
issues found in the field under specific or unusual conditions.
Preventing Dropped Packets by adjusting Power Options
New computers using new generation CPU chips such as Intel Skylake require adjustments to the
default Power Options to avoid possible dropped packets or frames.
Open Control Panel – Power Options and select advanced settings, as shown below.
•
Scroll down to the Processor Power Management control and change the Minimum Processor
•
State to 100%.
Disable the Sleep and Hibernate options to ensure continuous system operation.
•
Random Invalid Trigger Events
•
Do not change the exposure time while grabbing, else an Invalid Trigger Event may be
generated. This applies to any exposure mode or trigger source. The Invalid Trigger Event is
not catastrophic and only indicates the loss of a video frame. Stopping acquisitions first will
avoid this error.
•
Version 1.00 firmware may not correctly generate Invalid Trigger Events when triggers are
received early (i.e. within the trigger exclusion period). All trigger management issues will be
resolved with firmware 1.01.
Nano Series GigE Vision Camera
Troubleshooting • 235