Wiring - Toshiba strata CT Installation & Maintenance Manual

Wiring

Personal
Computer for:
ACD
Insight DK
SMIS
H
C
1
Install PIOU or PIOUS PCBs in the last (highest numbered) slots in any cabinet(s).
2
Install RSIU in Slot 11 of Base Cabinet only.
Figure 7-2
Strata CT I&M Manual October 2000
Announcements/music patterns are played and sent to callers at programmed time intervals
while calls are waiting in an ACD queue. Announcement and music devices are connected to
Strata CT station ports and are assigned to ACD Groups in Program 14-3.
The ACD/MIS interface is provided by the TTY modular jack on a separate serial port
(PIOU, PIOUS, RSIU or RSIS), see
25-pin PC serial COM port uses PPTC1A-3M
9-pin PC serial COM port (DB-9)
PC parallel
printer port
SRB00566
9353L9335
ACD Application Wiring Diagram
Digital announcement devices can be connected to CT standard telephone ports only; music
sources such as digital Music-on-Hold (MOH) devices, radio tuners, CD players, etc., can be
connected to standard telephone ports, or to the processor PCB MOH jack. Refer to
Chapter 4 – Universal Slot PCB Wiring
music devices:
N
Digital announcers and/or music sources to standard telephone PCB ports: RSTU
and PSTU. Digital announcement devices and music sources can be assigned to any
standard telephone port; they are not restricted to designated Background Music (BGM)
source ports (see Program 14-3 for assignments). Announcement devices are designed
to connect directly to standard telephone ports. Do not use an isolation transformer to
connect digital announcers.
Important!
Most music sources (600 or 8 OHM) are not designed to be connected to
telephone line circuits like the Strata CT standard telephone circuits. When
connecting these devices to standard telephone circuits, an isolation
transformer may be required between the music source and the standard
telephone circuit.
Figure 7-2.
1
Toshiba
TTY-PC-CABLE
3-pair modular cord
(straight-wired, not cross-wired).
50 ft. max. for Insight DK
Sentinel key
(off-white colour, comes with
SMIS software version V1.0 or
for wiring diagrams on connecting announcement/
Figure 7-4 shows how to connect an isolation transformer.
ACD Installation
6-pin modular jack
Strata CT
MIS RS-232 port
RS-232 jack:
2
RSIU
2
RSIS
TTY jack:
PIOU
PIOUS
4277
7-3